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    M & R Enterprises

    3.5 (2 reviews)

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    Verizon

    Verizon

    5.0(2 reviews)
    1.0 mi
    Available by appointment
    Shipping

    I went in today and got the best customer service from Rich I've had in a long time. He took his…read moretime resolved the problem and was so helpful. It's so nice to finally get a person that actually cares about his customers. Thank you Rich for being so helpful and caring.

    Tessa, the store manager went absolutely above and beyond for this new Verizon customer. It all…read morestarted with me switching from AT&T to Verizon online on 2/16 I placed my order for the two day shipping est delivery date of 2/18. As I was finishing my order it states my line would port until I activated my device, well a few hrs later that evening my line got ported (no service). On the 18th my tracking had not updated and it still showed in San Francisco, CA (Shipment exception Delay beyond our control). Called Verizon customer service on the 20th the guy couldn't help me much just said to wait till after Tuesday. By that night I had already received my bill with no service and no phone. Monday, I called Verizon again to check on this status (I'm at the point I want to cancel it completely). Well unfortunately this could not be canceled until the phone got returned, the CS-Verizon agent makes me a second order (paid twice) for a curbside pick-up to Camdenton, MO so how we have to do a hour ride each way to be able to get this phone. Once I received my "ready for pickup" email I called the store to make sure the order is ready. Tessa answers and I proceed to explain my horrible situation, she immediately proceeds to take care of me, making sure my phone would be ready to be set up and with service. She even offered to meet me half way to bring my phone to me. Honestly, if it wasn't for Tessa I would be back with AT&T now. Thank you, Tessa!

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    M & R Enterprises - electronics - Updated May 2026

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