Let me start of by saying this. I am and always have been a HUGE fan of this establishment . The…read moreoriginal store was called Frick & Frack owed by Lisa Frick and Charlie Frack. I met these two when I Was 13yrs old. They had the absolute best tie dye at the lake and it was then and there I fell in love with Tie Dye. I have been a loyal customer for the past 33yrs that's something I appreciate as a small business owner myself. Eventually things will and do change. Trends change, employees change, owners changes, name changes but the one thing that has always stayed the same is the level of customer service I received every single time I was there. Fast forward to 2 weeks ago. I went in to browse and was greeted upon entry. I was there for a gift and needed some assistance so the young lady with dark hair came to assist. But instead of getting great customer service, I received a rude employee who refused to let us actually touch and look at things. She said the reasoning was due to the pandemic and she would have to sanitize everything we touched as soon as we left. Ok understandable however would that not fall into her job duties as an employee? If I were that employee and someone was looking to purchase a specific gift for someone special I would have sanitized everything in the place to accomplish two things: 1. Doing a job I'm being paid to do 2. Having that customer leave with a positive shopping experience. THE BONUS........... Repeat Customer! I did end up making a small purchase out of necessity and here we are 2 weeks later and it's broke. Obviously not the quality of products I'm use to purchasing there. So as a local resident and a year round purchaser I will have to contemplate other options going forward. Sad day in deed

Love this place! It's hard to find good places for hippy/alternative clothing and decor. The prices…read moreare about the same as like earthbound and Spencer's. The employees are usually always super cool and friendly. Wish they added more crystals thou!

This business and ownership is amazing. Not many vape shops like this one. The customer service is…read moreimpeccable and have helped me with everything I need. I would definitely recommend this place to anyone in need of vape products or more at a great price!

This is a real headship! Outstanding assortment of paraphernalia rivaling shops from the 60's but…read moreeven better! All the usual stuff plus much much more than was available back in the day. Go there. Buy there. Really!

Don't go. The building expanded but place is a joke. Customer service is horrible. Waited for…read moreworker to finish talking to his buddies then wouldn't sell to me. I'm from Colorado and used to being able to talk to dude at counter. If you go there Don't say what you're buying anything for or they won't sell. Told him I wouldn't be back and he laughed and said okay thats fine like a smart ace. I'm a pretty chill guy but I won't be back there because of that worker alone.

First visit for new vape stuff last weekend. Prices seemed fair. Super helpful guy (think his name…read morewas Zack) working there helped me find new vape gear as I'm trying to switch back from Vuse to better vapes. Didn't try to oversell me. Just recommended what he thought was best for my situation. Wish they carried some tobacco salt-nic vape flavors in lower strengths (like 2.4%), but I guess I'm the oddball who still likes tobacco flavors. The couple fruity flavored juices I did get were super tasty though. Nice recommendations. Hope they keep the pods in stock for the device I bought cause I'll be back.

From the owner: We are the Primo Vape/Head Shop of Jefferson City Missouriread more

the best costumer service at the lake very comfortable and…read morefriendly atmosphere compared to all the other dispensary that have attitude keep it up guys

Tell me I'm not buying THC when I clearly state what I want and it's obvious I believe that's what…read moreyou sell. Terrible and will share. You're trying to entice buyers of marijuana that that's what you sell, simply by your sign. Had the woman that helped me been honest I wouldn't feel taken advantage of. THEY DONT SELL MARIJUANA HERE.

A month ago I paid cash for a $35-40 vape. I know, you get what you pay for. The first few days it…read moreworked fine, but after about 4 days of very light use, it began tasting bad so I changed the coil. The second coil lasted about half a day, so I put a third coil in. Again, it lasted maybe a day. So, within the first week, I went back to the store. I was very nice, and I asked if any other customers that reported problems with the units. I inquired about their return policy, and of course it's a manufacturers 30 day warranty and it had to be returned to the manufacturer along with the receipt. Of course, I am an idiot and tossed the receipt at some point. I thought maybe I had a bad batch of coils, so I bought two more and tried it again and the new coils each lasted less than a day. I went back in the shop and very politely asked what we could do about this since I had lost my receipt. They said their register records only went back seven days. They wouldn't give me a handwritten receipt, but said they might give me a copy of a receipt the next time someone bought one, but never called me back. Now it's definitely out of warranty. Yes, it is my fault that I bought a cheap vape and then threw away the receipt. And i want to make it clear I didn't expect the store to exchange or refund for the unit, but I thought asking for a receipt to send in with my defective unit was a pretty reasonable request to have a satisfied customer.

An employee named Bethany mocked me for calling ahead of time to see if they were open. I've been…read moreshopping at this store for more than five years. Needless to say, I will not be back.