I have had a VERY good experience dealing with Kelly's Port at Lake of the Ozarks…read more We began dealing with them last summer - ultimately bought a boat there. We've dealt with both Sales (Lucas R) and Service. We have also had interactions with Kyle Kelly. All of it has been really outstanding. They clearly understand the concept of customer service and priority. Recently hauled our boat down for a special repair - Monday AM - left here early - got there at 8:30 - and their service techs were waiting on me. Literally 46 minutes later - I was OUT of there - with FIXED BOAT in tow and headed back to Kansas City - and home by 12:30. Sometimes you run into an operation that "gets it" when it comes to customer service - and they certainly do! They get my highest recommendation and have earned me as a long term customer.

Bought a used Benny. 2.5 years old...120 hours. It was great but needed a little warranty work…read more The service department came to my dock and did what needed to be done Boat sale? Great experience Service? Ditto Questions? Answered quickly and professionally.

Everyone was very friendly and bent over backward to make our experience easy and painless…read more The boat ran great but was a little worn. But what do you expect most people really don't know how to drive a boat anyway I will rent from them again. Great prices.

This place is awful. Do not waste your money. Owner will unlawfully charge your credit card without…read moreauthorization because he doesn't understand HIS OWN CONTRACT. He is missing quite a few brain cells it seems.

We rented a Tritoon and had an awesome experience and great customer service, the staff is super…read moreknowledgeable and honest. They knew the weather very well and suggest we waited for a storm to pass and this provided us with uninterrupted fun. The crew was extremely friendly and helpful, I'm certainly coming back.

We rented two 2 seaters and two one seat kayaks. Also one paddle board. Staff very helpful getting…read moreus outfitted and in and out of kayaks. You paddle past the point and there is a large inlet where the water is less choppy. Great time by everyone.

These guys and gals are awesome. Doug was especially helpful if finding boat engine parts for me…read more His patience was incredible. Prices were good and their shipping manager got the parts shipped right out. I will definitely call them again when I need more Mercury outboard parts. Super pleased.

Spoke to service 20 minutes ago. Bought the boat from them when they where Advantage and was a…read morereliable customer since. I had already called twice during business hours since Friday July 10. Each time I was told we are slammed and will call back, no call back. I asked for an appointment and was told Aug 13. I said not good enough and I could go somewhere else. Today is July 13. I miss the previous owners. At no time did I become angry. This terrible customer service. A negative rating. This dealer is not even close to the standard set by there previous organization. MINUS 10 black stars I had to give 1 star to post a review, what a joke.

The people here are attentive and friendly. They answer the phone and they do what they say they…read morewill do. They are very honest and caring. I was about ready to get swindled by another source who were saying I needed the outdrive rebuilt, but after taking it here they just fixed the problem and I was on my way in a few days. They even sent a mechanic to my dock. I won't be going anywhere else in the future.

BEST place to rent Pontoons and WaveRunners- Launching from this location is close to great…read morelakeside dining. Our Pontoon was in excellent condition and held our group comfortably! So nice to add the lily pad and tube. Thanks to Jim, Bob and the AquaToys team for another great memory on the LOTO!

Fantastic Family owned business! Easy to find, GREAT prices and awesome customer service. If you…read moreare a novice or a pro on the water they will help you with suggestions of boats, water toys, and even some tucked away destinations.

Convenient location, very friendly staff! They explained everything at length and were thorough…read morewith getting us going. Prices were reasonable, and the boat/skis were great! Highly recommend.

Nothing bad to say about WFO watercraft rental's!!! This place was AWESOME!! We rented JetSki's…read moreduring their off-season time right before spring break. The people that worked here were super reasonable laid back people and they allowed us to only rent them for two hours and give the office a call if we wanted to rent them for longer. We ended up doing 2 hours then called back for 2 more and one more time for one more hour lol. They were not very strict and they didn't care about how long we had them out.. They gave us a map of where we were allowed to go, they fitted us for life vests and quickly showed us how to do what we're supposed to do on the jetskis and sent us on our way. These JetSki's were in great shape and super fast (turbo-d ones) and super responsive! Almost impossible to flip. This was honestly the time of my life out on the water we got to stop at restaurants with docks on them and we went swimming and just speeding around having so much fun!!! A wonderful experience thanks to WFO watercraft rentals!!! If I ever came back to the Ozarks this is where I would get a boat rental or JetSki next time!!

I'm giving them a 5 for their service/pleasant attitude, rental rates, and willingness to help…read more Only drawback, and I didn't subtract points because they were so accommodating, was "bragging about the fleet". Granted, our boat had about 400 hrs on it/wasn't that old, it was just a rough boat concerning throttle response, steering and a few gauges were pretty flakey. I was t expecting a Donzi, but our particular boat, was a rental, that appeared to be driven pretty hard. Overall though, I would definitely recommend

The best service. So friendly and helpful. We are not expert boaters but the owners took their time…read moreand gave us all the information we needed. Would highly recommend!