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M & M Automotive Service

4.3 (6 reviews)

Services - M & M Automotive Service

Auto maintenance

Oil changes

Auto repairs

1 More Service

Routine automotive maintenance

M & M Automotive Service Photos

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Firestone Complete Auto Care

Firestone Complete Auto Care

(46 reviews)

I am revising the below review and adding 1 star as the regional manager did reach out to me after…read moreseveral conversations with the store staff and refunded the cost of the brake work that in my opinion was either unnecessary or previously done poorly by Firestone. He stood by the judgement of the store staff but agreed one shouldn't need new brakes after just 8,000 miles. I appreciate that Firestone made the effort to resolve this issue. Not every place would do that so have to give them credit. I have been coming here for over 6 years and have mostly felt this was an honest shop but the last few visits I have seen a big push to up sell and add on services that I am not sure are always needed. The last straw was when I had my wife go in for an oil change and she came home with over $700 dollars of charges. Once again I am not a mechanic so it's a bit hard to dispute but what seemed odd was that they told her she needed new rear brakes, rotors and a change in brake fluid. She got the additional work done but when I looked at old receipts we had Firestone do all that to all 4 wheels 3 years ago. Although 3 years maybe a while ago we only put 8,000 miles on the car in that time. I can't imagine even with hard driving in 8,000 miles we would need all new brakes on the rear. I called the Manager the next day but he said he was not around the day of the service and passed me off on the guy who sold her all the extra services. He swore that company policy is to recommend new breaks after 2 years or 24,000 miles and the rear breaks were wore down to just 2 and 3mm. I find it very hard to believe that even under the most extreme driving conditions after 8,000 miles and 3 years a garage kept car would need all that brake work. The sales guy kept insisting he doesn't up sell and recommend unnecessary services. I unfortunately have lost confidence in this shop and will likely be looking for a new place.

Had my car towed here and was told it needed a new alternator and a new battery. Since the car was…read moreunder warranty, I had it towed to the dealership instead. Turns out, the alternator was perfectly fine--it just needed a battery. When you're operating at a level where a car dealership looks like the more honest option, you know you've hit rock bottom.

M & M Automotive Service - oilchange - Updated May 2026

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