Since leaving The Bay and going on a three-year assignment in Las Vegas, I couldn't find any…read moremedical providers like Stephanie Petreas. Now, in West LA, my new post offers an excellent PPO plan. And now I'm back with excellent care. Our initial visit was a virtual video. I didn't have any pressing medical concerns; I just wanted to check in. My medical records were en route to Sutter. It is difficult to find confidence and trust in your medical provider. I'm so happy to be under Stephanie's care!

Nurse Practitioner Petreas is my primary care hero, and has, over the last year, become my primary…read morecare go-to person. My primary care physician of record is often too busy to see quickly, which is why I first saw Ms. Petreas. For well over a year, she has been my care provider of choice: I have a very complex medical profile (I'm permanently disabled) and she takes how ever much time is necessary to discuss current issues, she provides expert counsel (in collaboration with physicians when necessary), she is exceptionally responsive (medication prescriptions and renewals, lab tests, responding to my calls/messages/emails) and is even proactive. I trust her implicitly and am extremely thankful for every aspect of care she has provided me. I'm a bit concerned about this review because I want her to remain as readily available as she always has been, but feel duty bound to give her my highest recommendation, which she so deserves. (Note: I have only written a couple of Yelp reviews, so my initiative to write this review evinces my great appreciation for her services.) With great sincerity, B. Gottlieb Patient

Time to update. Though I write few Yelp reviews, this doctor deserves another five stars as she had…read moreonly gotten better, more wise, and more educated with the passage of time. i note that her practice is now closed to new patients which is no wonder as i assume that she is booked to the hilt by her longtime patients. All I can say is that if you live in the East Bay (Berkeley, Kensington, Albany, El Cerrito or Richmond) this is the family practitioner that you want to try to get. Trust me. i wouldn't lie to you. I'm a public librarian.

Nina Birnbaum is an outstanding person? And an outstanding doctor!…read more I made an instant connection with her the first time I met her: she is an excellent listener, asks very good questions, is well-connected, and a superior team-builder. When I came to her I had just finished up with several bouts of pancreatitis - very painful. Three doctors before her had left medical practice during a period of intense change for physicians. I asked her to promise me she would not leave; a rediculous thing to ask but just to say how scared and desperate I felt. I am now older and need more specialists, but she has been with me to help build that team. She is incredibly smart and has diagnosed a number of my situations just by listening to my descriptions (and then getting confirmation). She is kind... so kind. And she tells the truth. I am not afraid of dying, but I really don't like loss of control. Which means having a doctor who is honest with me and treats me like a partner in addressing my medical concerns. I hope Nina will remain my doctor for the rest of my lifetime...

EDIT: Two days later, after getting a doctor's appointment, I was diagnosed with a concussion. She…read moretotally missed it after my fall. And, her opioid prescription was contraindicated.

I rarely write reviews, particularly negative ones, but this has bothered me for years and might…read morehelp others. In 2019 my first and only visit with Raina was for a medical exam. I gave her my history and I'm very fortunate to be healthy. I shared my lifestyle -- diet, exercise, etc -- and she proceeded to tell me that my pre-diabetes was caused by "cultural" factors such as diet, etc, even as I continued to share with her what I do and do not eat. She didn't listen to me and appeared to base her diagnosis on stereotypes and my ethnicity rather than the information I gave her along with my test results. I couldn't get out of there fast enough.

Sarah White is my go-to for medical advice. She is knowledgeable and highly competent, of course…read more But she also brings a reasoned, measured approach to patient care. She knows me. She knows my kids. The context of our lives, our individual temperaments, activities, interests, all these inform and nuance her ability to care for us. She doesn't have to check a database or rummage through a file to remind herself who we are. Naturally, our family's long-term, consistently positive experiences with Sarah White have yielded perfect confidence in the advice and care she dispenses. (Knowing your doctor is one of those artifacts of 'the good old days' that really was a good thing.) But back to the perks of the present, I can text her pictures of throats, wounds, growths, rashes, bites, etc., for an instant remote opinion. A superb bonus!

Sarah White failed to refer me to a breast cancer specialist in a timely fashion. Resultingly, I…read moreexperienced a great deal of pain and medical consequences that she could have prevented. A lawyer reviewed my medical records and found unequivocal evidence of her negligence -- then explained to me that the technical challenges of malpractice cases would make it difficult to win in court. I'm glad she's not at EBFMP any more but I'm sorry she still practices. I do not respect her competence and would discourage anyone from being in her care.

I love Hilary and am so happy I found her! She was a referral from a close friend who raved about…read moreher, and now she is always my "go-to" for referrals to others. No matter what my concern is, Hilary is always comforting, down-to-earth, knowledgeable and helpful. I never feel rushed and always feel heard. Hilary has the most amazing bedside manner and I always leave feeling well cared for. I am so grateful that Hilary is my practitioner and a member of my health care team.

I went to Hillary for my first pap smear, long overdue. Needless to say I was little nervous, but…read moreshe put me right at ease and was very quick. I have just been to her the once, but I would definitely go back. She was straightforward, knowledgeable, and honest. She seemed to really listen when I was talking and was very patient about answering questions. Also, I liked that she didn't engage in a bunch of small talk. She used the little time we had to its fullest. Some of the staff at this place, on the other hand, seemed medicare. The assistant who was supposed to check blood pressure etc. was a bit spacy and didn't seem to be too happy to be there. (well, she actually forgot to take my blood pressure and had to come back for it.) Maybe she was just having a not so great day. Getting the appointment etc. was a smooth process, though.

As someone who is incredibly afraid of doctor visits, Dr. McCune was perfect! She was attentive,…read morekind and caring. Great multitasker too - as she took notes, she pointed the screen at me so that I could see what she was doing, and she gracefully kept up the conversation. After I disclosed my discomfort around giving blood, she revised her plan to try and get as much done with only one blood draw. Dr. McCune also gave me some tips on how to handle the blood draw. Unfortunately I still passed out like a light, but we were well prepared and the staff in her office were incredible. Dr. McCune's medical assistant, Brittany, was also very kind and attentive. We had great conversation and she put me at ease during one of the shots. Unfortunately my appointment did start 45-60 minutes late that day (not sure if this occurs frequently), but in general I have heard all doctor visits often start late. I'll certainly be back! Highly recommend.

I'm still a patient of Dr. McCune's and she still deserves five stars. She's been a great partner…read moreover the years, and under Dr. McCune's care and her coordination with my GI I was able to get a diagnosis, and more importantly, get better. The first time I saw Dr. McCune I was at my lowest point, and for awhile now I've been really thriving. When I see her and have periodic health concerns or questions, she always takes the issues seriously, and she's able to put them in context of my overall health. She has also helped me see how far I've come in the past 5 years. Dr. McCune is the only physician at Sutter that I've stuck with for this long, and I'm grateful to be her patient!

Max Ingersoll is my brother's health provider who goes above and beyond for his patients. He not…read moreonly listens attentively to concerns but also takes the time to explain complex human mechanisms in a way that's easy to understand. His expertise and compassion were evident throughout our entire appointment.

Wonderful, kind, and knowledgeable. We love Max! He is trustworthy and helpful. Definitely…read morerecommend!

Came in for a sprained ankle. Stephanie at the front desk was very helpful, and her warmth…read moreimmediately made a difficult day much better. All the medical staff were great -- affirming, kind, and effective. Got x-rays and a boot provided very quickly. Have had many bad urgent care experiences in the past, and now I never want to go anywhere else!

On October 31st, 2026, around 1:30PM, my husband who is a physician at Sutter needed to get his…read moretuberculosis skin test read. He was informed by the nurse who administered the skin test that he is welcome to go into any Sutter urgent care facility for this matter. The front desk person was extremely kind at this Berkeley location, however, she informed us that the charge "person" (wasn't specified as a nurse or physician) that this cannot be performed at the location. We were simply told "we don't do that here." Sort of irresponsible given my husband is a physician, sees 20+ patients every day and needs to be cleared of TB. The front desk person also informed us that "there is no one here" even though they were open. It was also not very busy, and we were more than willing to wait! My husband also explicitly stated that it can be made a visit so that the provider wasn't working for free. My husband was polite, obviously annoyed, but it was shocking to just be turned away by a team member. No care was provided by any provider despite his explicit instruction that any Sutter urgent care could read the test. We called the Sutter Tracy Urgent Care and were told they can provide readings but not administer the test. Not sure if the Sutter policy is that urgent care facilities can conduct readings but can't administer the test. Would have been nice to be given any ounce of consideration by a provider!

I have had the pleasure of working with Greg from the very beginning of his VA career after…read morecompleting nursing school to the present day. During this time I have often served as an informal mentor to him and I am very keenly aware of his skills and strengths. Dedication From the beginning I found Greg to be extremely conscientious and detail oriented. These are extremely valuable qualities given how complex and difficult psychiatry can be. Greg is always thoughtful and careful, keeping the safety of patients topmost in his mind. When I refer a patient to Greg, I am certain that he will be taken care of in the most careful and thoughtful manner. Excellence Greg has always been deeply self-motivated and is always striving to improve his knowledge and skills. During his time working at the VA, he took it upon himself to develop an expertise in sleep psychiatry. He mastered this complex area extremely well. If I have a patient who has any type of sleep difficulty, Greg is who I immediately turn to for assistance. He really knows his stuff! Collaborativeness Mental health treatment often requires the ability to work closely with others. Greg is extremely skilled at turning to others for support. This means that if he does not know the answer, he will find someone who does! This is extremely important since none of us can be experts at all things. With Greg you can be assured, that if he is not sure exactly how to address your concerns he will quickly find out! Professionalism/Character Greg is the consummate professional. He is polite, respectful and always kind and open minded. He is the very epitome of what I consider a professional to be. This means that you will always be treated with respect and dignity.

I first came to Dr. Roussett via a friend who referred me for sleep troubles because of anxiety,…read morehormonal issues, and a want to clean up some spotty sleep patterns. In following his CBT-I training for 3 months, I came away with powerful and yet practical sleep habits and a frame of mind that has influenced how I sleep and treat sleep today. Dr. Roussett is kind, encouraging, incredibly knowledgeable, and empathetic, all of which I needed to confront what I felt were shameful sleep issues I contributed to through years of variable sleep and waking times. I appreciated all sessions and highly recommend working with him.

Alice is like a GYN GOD!!!! I absolutely love her!!!! I've never met or had a medical professional…read morewho was so caring and nurturing and absolutely concerned about your entire well being like Alice. I found Alice on good ole YELP...of course! And when I read all the great reviews, I knew I needed her in my life. Boy were these reviews right on the money!!!! I needed to find a new GYN because my old provider was on some bullish*t charging me extra money because I "asked too many questions" during my exam causing her to run 10 minutes late. WTF!!!!! What about all those times I waited in the waiting room or played second fiddle to folks who had an emergency?!!? Never the less, I knew it was time to seek someone new. As a women, it's always hard (at least for myself) to find a new GYN because its like going through a divorce and finding a new man. I was so nervous on my first visit with Alice. How was she going to be, how was the facility going to be. Well my visit was the best visit ever!!!! I loved Alice so much I wish I could take her home and share he with all my friends. Not only was she concerned about my wellness exam but we also talked a lot of other life stuff and she gave me some great advice and recommendations for things I was seeking. She was so professional and kind. I didn't feel like just another patient with her. I was so comfortable and felt like I was seeing her for years. I'm always skeptical about not seeing a regular MD but I've learned RNP are the BEST!!!! I would totally recommend Alice!

I HAVE HAD TO UPDATE MY REVIEW FOR SOME REASON I CANNOT EDIT MY OTHER ONE SO HERE IS THE UPDATED…read moreONE BASED ON MORE INTIMIDATION Sutter Health, through Alice Cannan, N.P. (RN License No. 497575) and Sutter team , failed me in a way that should concern anyone who expects patients to be heard and treated with basic care and accountability. I presented with severe, persistent pelvic pain, returned repeatedly for help, and was given round after round of unnecessary antibiotics despite no confirmed infection. The ultrasound showed a thickened endometrial lining that was not called out as it should have been, and the delay in diagnosis caused real harm to my body and prolonged suffering. All of this is documented in the medical record, expert declarations, and the court filings in Alameda County. During the relevant time period, Nurse Alice Cannan was on disciplinary probation with the California Board of Registered Nursing, and that information is publicly available. If I went back six times, that should have been a sign that something was seriously wrong and that someone should have paid attention. I am only updating this because I have once again been threatened by Alice Cannan's lawyer, Denise Billups-Slone, who has gone so far as to contact Yelp's legal team. Yelp legal contacted me and told me I was within guidelines, so I am not being silenced by intimidation. This kind of response is exactly the problem: patients with honest, documented complaints are not heard, are not apologized to, and are instead threatened, buried, and pressured into silence. I am happy to discuss my experience with anyone. Please make your own decision, but I believe patients deserve transparency and accountability, not legal bullying when they speak the truth about negligent care. One would think that if a patient returns six times, someone would actually pay attention. Instead, I got repeated antibiotics, repeated delays, and repeated threats. I will continue to speak honestly about my experience.