Erika was my nurse for my laser treatment and she did a great job. 5/5. Very thorough and…read morecommunicative.

Stay far far far away unless you like scams, hidden fees and lies. People who don't follow through…read moreor a business for women run by men. All the service amounts are calculated on post it notes and provided to you that way. There are no contracts and there is no accountability, there is no transparency there are no rate sheets, literally just liessss and schemes. They do nothing to "make things better" when they mess up. Lots of sorrys but that's about it. The regional director Alex told me I can call her whenever and she sent my call to voicemail and texted me stating she cannot talk at that time but is happy to text me. So she too thrives off lies. Perfect company for a lady like her. Kamila the manager of this location said she would honor a free clear and brilliant for their error. Two weeks ago. Over the phone and in person I was told they are working so hard to get this to me. And still nothing. When I told "Alex" about this she said this wouldn't be honored because it wasn't in writing. I have emailed, called left messages oh wait I cannot because everyone's voice messages are full and no one can respond or pick up despite them saying "message me whenever and I will be sure to personally help you." Save your time, save your breath and do not come here. You can go on Reddit and read about all those who have asked for refunds and the absolute scam this place does and what they do to keep money. I guess it's the only way they stay in business...because for sure they wouldn't be in business if their aggressive sales and lies were actually transparent. They also use a call center to answer their calls. So where is your money going? Just consider that. And where are the doctors? This place is a joke. I'm hoping these reviews save many people from coming here. Alex has successfully ignored me as have others from regional and corporate. Great business? Think twice.

Appointments at Radiant Waxing feel like a mini-spa session. Professional, relaxing, clean space…read moreand effective! Highly recommend Layla M! She's professional, knowledgeable, friendly, and fantastic results.

India is one of the best waxologists(sp?) around. She's patient, kind, and somehow makes getting a…read moreBrazilian wax an enjoyable experience. She kept the conversation going while paying meticulous attention to detail. I was in and out before I knew it. I don't live as close to Dublin now, but an appointment with India is worth the drive.

I've been meaning to write a review! I love this place!!!…read moreI've been going here for years!!! I would say 5 years! Heena knows what she's doing and you're in great hands! I don't trust anyone else with my eyebrow threading! Highly recommend this place!

10 years later... I'm still going to heena to get my brows threaded!! She is amazing!!! I will…read morecontinue to go to her for another 10 years!!

- Extremely Poor Customer Service…read more I am very disappointed with my experience at Threads Beauty Bar. I called Priti (P-R-I-T-I) the receptionist at 1:00 PM to ask if the threading specialist I like was available. She told me yes, the specialist was available today and also tomorrow. I explained that I live an hour and a half away and specifically drive out for this particular service provider because she does great work. Priti said that was fine and told me there were no appointments scheduled, so I could come in anytime. At 2:35 PM, I called back to confirm that I would be coming and asked if there was an appointment available. She said they had an opening at 3:15 PM. I said that would work. She then abruptly hung up without taking my name or confirming anything. When I arrived and parked, I called back because I realized she had never taken my name to hold the 3:15 appointment. I had my seven-year-old daughter with me, who is sick, so I wanted to be sure the appointment was secured before bringing her inside. Priti told me she could not put my name down unless I physically came into the salon. I did not understand why my name could not simply be written down over the phone, especially since she was the one who hung up without confirming details. Then she started to say, show me your car .. I will come out to see you in your car so I know you are here. I got frustrated because why would I want anyone to see my car when I'm trying to give her my name for the appointment?! She said she doesn't believe me that I'm here and calling to put my name on the time, I was so confused! The situation escalated unnecessarily. Instead of resolving it professionally, she involved someone named Neil, who told me they would not service me and that I had to leave. For someone who drives 1.5-2 hours specifically for their services, this level of rudeness and lack of professionalism is unacceptable. Clear communication and basic courtesy would have prevented this entire situation. Unfortunately, due to the poor and dismissive customer service, I will not be returning. I will also report this to the business bureau.

If you're ever gotten your eyebrows threaded then you know how nerve wracking it can be to go to a…read morenew place. In town to visit and needed to get an eyebrow clean up, my cousin recommended this place and figured why not give it a try. Walked in and was pleasantly surprised at how big it was inside and all the services they offer. It's a hair salon set up with lots of chairs, to my surprise I was actually very happy how the service went. The eyebrow tech was so sweet and did a great job!

Not sure why this location has bad reviews. I recently started my laser hair journey and it's been…read morea smooth sailing experience every time I come in. I'm greeted by the kind receptionists, barely have a wait prior to my appointment, and the times I come in are super quick. The nurses here are attentive to your personal needs and always ask to make sure you're feeling comfortable. I appreciate the customer service here because for years, I put off laser hair removal and I'm glad I started. I purchased a groupon package and I think it's worth it! I see a lot of progress in my hair growth and to me, it's painless. Check out SEV to try out your first time! They also have seasonal deals from time to time. I was able to receive a free small area in observance of the holidays. Their promotions, you can't beat them. The rooms are always clean and I love the aesthetic of the lounge area. I'm obsessed with adding SEV appointments to my self care :)

I've been a loyal client of SEV for quite some time and have always had great experiences, which is…read morewhy this recent visit stood out to me. I've even referred my sisters and friends here because of the positive results I've had in the past. During my last session, the appointment started about 8-9 minutes late (which I completely understand happens). However, the treatment itself felt much shorter than my previous sessions and didn't feel as thorough. Unfortunately, the results reflected that -- I experienced ingrown hairs and had to shave the treated area three times within just 7 days, which has never happened after my past treatments. I did try reaching out to share this feedback but didn't receive a response. I still like SEV and hope future sessions return to the quality I previously experienced, and regret that they no longer value customers feedback as they first opened in Walnut Creek location.

I met with Nurse Denise today for Dysport injections and since it was my first visit, I also…read morereceived a brief consult for patient intake from Dr. Wasicek. The experience itself was professional and I felt like it was even more personable having to meet more staff. The front desk staff at the medspa were all very lovely and friendly as well. I am glad I went with TVPS!

Carissa Wu- medical assistance provided exceptional care during my visits. She was incredibly…read moreattentive, organized, and handled my intake with a perfect balance of efficiency and compassion. Her outstanding service truly sets a high standard for patient . She was incredibly kind, knowledgeable, and patient with all of my questions. Employees like her make a world of difference in the patient experience." Thank you!

Salena with San Ramon laser away was sooo amazing!!! Helped me through every step of the way!!…read moreWould definitely shop & WILL shop here agan!

The staff is super nice, always helpful! My nurse did an amazing job with my lip injections! Love…read morethis place, pricing is great as well.

Very good experience with facial and threading! Highly recommend Neelam ji , she is great!read more

thank you so much!! great service! love my clean and arched eyebrows! def coming back! thank you!!read more

Muskaan just made my day today..She did a great job on my hair. I wanted to have a layered haircut…read moreon my wavy and thick hair and she nailed it. This was my first time at this salon and they didn't disappoint me. The rest of the staff including Muskaan were really nice and the place itself was spacious and clean. I have found my happy place and I'll be back soon. Thanks again guys

Called in to ask about their pricing at the Dublin location. Was told the pricing and advised that…read morethey were giving 20% discount for the month of February. Made an appt for 3pm. On the day of the appointment, a lady called me to ask if I can come early 1:30/2pm. I told her I probably could not come that early so kept the 3pm appt. Around 2:30pm, the same lady called to ask if I could come later 10-15mins later. I told her I was already on my way. When I got there, she asked me if I could wait 10-15min for a walk-in who was already waiting for service. I said sure and waited. Mid-way thru the appt, another lady who works there, barged into the room to obtain something and left. The person servicing me apologized while also laughing. After this, the lady doing my service was missing a few areas on my arms so I pointed them out to her but she was still missing them so I had to take the waxing stick and apply the wax myself. During payout, the lady advised that the discount told over the phone was actually 10% not 20%. There was a bit of back and forth between me and two ladies who spoke over me, and ultimately, they gave 10% discount. On top of this, they charged me extra for one area claiming that they had a difficult time doing this portion. I should have asked for a discount seeing as how I had to do some areas myself because the person could not seem to do it. There was no apology for the confusion or delays. Overall, this is an unprofessional environment. Do not recommend. Save yourself the headache and so to any of the other waxing salons delivers better service at the same price point.

My review is long overdue but here it goes! I LOVED getting my laser hair removal with Tamra. She…read moreis such a sweet, caring and genuine soul. She explains to you every part of the process makes you feel super comfortable and at ease. I only had 3 sessions for my legs and even then I saw some great results. I was kind of even sad when my sessions ended because I loved catching up with Tamra on life every few weeks. It felt like laser and therapy haha. Anyways if you are looking for a great place to get your laser hair removal done, I highly recommend Tamra!

I found Tamra on yelp, and I loved doing laser hair removal with her! She is very personable,…read moreunderstanding, and explains every step of the process well to you. She also was very clear on expectations for the hair removal results. I felt very comfortable with her, 10/10 would do it again