Responsible and respectful and price is great . First time using but won't be the last . Had them…read morepick up three from Midway and drop off a few days later very efficient

Quick to answer a call or get back to you if you leave a message…read more We booked with them today for a trip coming up in 2 weeks and the process was smooth and seemless. The price was transparent and I look forward to doing business with them whenever we need to get to and from O'Hare.

Scheduled a pickup for Chicago Midway taking us to the Embassy Suites (Magnificent Mile) two weeks…read morein advance. When we landed on 18 June I received a text from the company and the driver (Ife). As soon as we retrieved our bags I texted Ife and let him know that we were ready and he picked us up. I will definitely use Eminent limo again and I am recommend their services.

If I could rate them 0 stars I would. I was able to book online, only to find out it was just…read more"pending" and they would email and text me a confirmation within an hour. Never received the email or text. They called me 5 days later to see if I still wanted the reservation. I called back and told them I was waiting on the confirmation information they promised and was told I would receive the email/text within a few hours. Never received either and saw I missed a call from them. When I called back they said it was no longer available. Absolutely ridiculous to have to chase them down only for them to tell me they no longer can accommodate me. Whole company sounds like a scam.

If I could give them 10 stars I would. Philomena was absolutely amazing. Picked up my in-laws on…read moretime and drove them to a retirement party. Philomena took care of them the entire night and delivered them home sweet and sound after the party. They do not make good people like this anymore. Thank you so so much!

Great Service,Beautiful cars and Safe Drivers. I will…read moredefinitely recommend this company. Thank you,

They are very polite, clean helpful safe driving a good price and very helpful They're also on time.read more

Just watched driver drop her garbage right in the middle of McDonald's parking lot. When I pointed…read moreit out to her she just kept waving and laughing at me. I can't imagine what a ride would be like in her old mini van cab. Deserved a zero star but not an option.

We used Bhutta Limo on 6/7/25 for a family outing prior to a wedding. Family came from all over the…read morecountry as well as St. Thomas, VI. We were 15 people in the Sprinter limo and it was a blast! Took us from our hotel in West Dundee to downtown Chicago - from Grant Park, Millennium Park, Navy Pier, the riverwalk, and back to West Dundee for 6 hours total. Our driver, Prince, couldn't have been kinder. The limo was spotless and comfortable, but I will say we were a bit cramped. (Probably best for 14 or fewer people.) Overall, I would highly recommend. Thanks for a fantastic day!

Bhutta Limousine Service is one of the best transportation services in Chicago. I used their luxury…read moresedan and SUV service for airport transportation to O'Hare and Midway airports, and everything was perfect from start to finish. The chauffeurs were courteous, the vehicles were spotless, and the service was very professional. Highly recommend them for downtown Chicago transportation, suburban rides, corporate travel, sprinter service, and stretch limousine rentals.

We selected Cloud9 limo for a 25 person passenger bus for our wedding in September 2018…read more I actually did some extensive online research for limo/bus companies that serviced the west suburbs of Chicago and Cloud9 was one of the most attractive ones that would fit our needs due to (1) good pricing (2) great quality of the selection of transportation options (newer vehicles/buses). They are a legitimate company as some other limos do not even have a decent website or seem to have an address and what gave me comfort in selecting them is that they were always responsive/available whether it was by phone or email. Roberto was our driver and he was there on time. He texted me from his phone once he arrived at the hotel. He arrived 15 min earlier than planned which is always a great thing. He such a nice gentleman and ensured that we were all good/ready before we took off from one location to another. Overall, he was/is a great driver as we had about 20 people in the bus and it was a smooth ride. He delivered us timely and safely from all of our locations/destinations. The limo bus was very clean inside and out and the sound system was solid. Thank you so much for your services. I would 100% recommend Cloud9 and Roberto as a driver. You will be ensured safety and smooth transportation services!

Synopsis: Our terse morning driver was bleeding from the head & yelled at members or our wedding…read moreparty regarding payment. Our evening driver threatened to leave our remaining guests, wedding party, bride & groom because he did not read the schedule provided by our wedding planner & AGAIN thought he had not been paid when he had. I am giving 1 star for the clean & pretty trolley, but the humans involved made for an honestly terrible overall experience. I would NEVER recommend Cloud9 for an important event. Our major issue with Cloud9 was attempting to pay them, despite a contract & down payment from us. They make prepaying quite inconvenient, so we figured with everything else going on, no big deal we will hand them a card on the day. We tried to do this, however, they had no way to accept payment, were not able to process the apple card & therefore wanted to take pictures of our credit card & IDs (uncomfortable). They then demanded a different card, which we provided. However since we had now provided my Father in Laws card & the ID was my husbands, they had a melt down about this as well instead of calming solving it. They angrily called our wedding planner incessantly. Yelled at members of our wedding party, including the groom, during photos. After this was "resolved" & paid (keeping in mind that they are walking away with digital images of our IDs & credit cards..) this information was not communicated with our evening driver, who was AGAIN demanding payment from my Father in Law in front of a trolley full of guests. The driver even THREATENED TO LEAVE our remaining guests, wedding party, bride & groom because he thought he had not been paid when he had & he ALSO had our scheduled times wrong. My Father in Law had to pull up his account statement & show it to the driver in order for him to take us home AT THE CONTRACTED & PAID FOR TIME. Our venue closed at 12, we scheduled our additional two hour time (for MORE MONEY, a part of our signed contract from months before the wedding) from 10:15-12:15. The driver insisted that we should have been back at the hotel by 12 & again threatened to leave. All of this, coupled with an unfriendly, bleeding morning driver leads me to this review. The trolley itself was beautiful, it is a shame that it was absolutely ruined by our experience with Cloud9 employees. Do NOT entrust them with any important events. Additional: 1. Including a screenshot of the "payment options" sent to us, with no "easy and fast online pre-pay" option. The FIRST card provided was given WITH a matching ID. Your company was unable to process this apple card due to outdated & lacking payment processing options. Therefore in the scramble of our wedding day, we provided a NEW card for YOUR convenience & did not update the ID that had previously been given. 2. These raised voice conversations occurred outside of the trolley and/or when no music was playing at all. It did not "come across as yelling" it was raised voice, aggressive yelling. 3. We informed the driver of the blood on his head. He was unconcerned & did not attend to the situation. Regardless of why or how this injury occurred, I consider in unacceptable to have uncovered blood at my wedding or in any other public or professional setting. Calls were in fact placed to our coordinator & our driver DID threaten to leave. You were not there. I was.

We loved Village Trolley! Having a trolley was a must for my wedding day, and I am so glad we chose…read morethem! The owner is friendly and helpful, the driver was on time and fun, and the trolley is huge! We had plenty of room for our entire wedding party to sit comfortably with room to spare! The entire wedding party had such a great time. You can bring drinks and play music so it was like our own private party between the wedding and the reception!

Not sure why it shows business is closed, reported to Yelp since we used this company 10/26/19 for…read moreour wedding. Our driver arrived right on time, had the bus nicely decorated. It is a little older than some but it gives it character I think. Plus the price is hard to beat. We had a wedding party of 20 so this was a perfect option for us. We brought on coolers and had someone drop off subs for us to eat since we had a long day. The girls were dropped off at the church from our getting ready spot, once the ceremony was over the trolley was outside waiting for us. We took pictures all around town and had no issues with time or breaking down etc. I was very happy with Jeremy with any questions I had to him prior to our big day. Village Trolley was great!

In the past several months we have had occasion to use My First Limo four times. In those four…read moretrips we have had three drivers, Agustin, Jerry, and Maria. We have been in three different vehicles. ALL the drivers are on-time or early. They are neat, clean, polite and very professional. They are all good drivers. When getting picked up at O'Hare they are there within minutes of my texting them saying we have our bags. ALL the vehicles are immaculate inside and out. They are large and comfortable and have bottled water. As they say in Yelpish, MFL is "As good as it gets". We will be using My First Limousine for all our future limo needs. Why go anywhere else?

We've known Augustin for over 5 years and use him frequently. Always on time, always professional,…read moreand beautiful vehicles! Best of all, a nice guy to do business with!