I rented a RV from this company the first week of June. Trip started out great. On return trip, we were driving thru a desert town in Nevada, and another vehicle pulled along side and told us our inner dually tire was flat. Lucky for us we hadn't exited this small town for the long open road. Pulled over at last gas station in nick of time. Called Road Side Assistance in my Rental Contract. I was referred to a tow company in town. Upon repairs being made it was discovered that the inner tire had become shredded from running out of air when the valve stem that IS SUPPOSE TO EXTEND thru the rim to the outer tire to be able to fill with air, was actually bent in half between the two rims, and cracked from that position, and lost air. Thus shredding the inner tire for unknown number of miles driven that way. As the mechanic took the outer tire off and placed it on the ground, he warned us to step back as there was a high probability this tire might blow. There is NO WAY that me as a driver could be responsible for this damage. I called Daniel at LUXURY RV to explain this whole ordeal. If I had continued a few more miles down the road into the night desert, it could have exploded, and we could have crashed. I was told if it was MY FAULT, I'm liable for the repair costs. I was told by Daniel that they even had trouble in the past with tire install company. And all tires on this RV had just been changed two weeks prior. I had to pay $639 for two new tires. and world be reimbursed upon return home from trip. Upon return of RV, I was overcharged on final rental bill for roughly $350, (Actual amount unknown as they wont give me a final rental invoice with charges). Then I have been fighting with them to get the Tire Replacement charges returned to me. Then I was told by them that I am liable for half the repairs and was refunded $319.00, half the $639 original repair/replacement. They still won't repay what is old, and won't respond emails or phone calls. SOOOO do not do business with company in any form or fashion. Their accounting, they rip you off, don't care about your safety, and no common sense on mechanics and whose to blame. read more