Great service. Everything worked. I rented a trailer to tow…read moremy car back from California. The trailer was ready when I had it reserved. It was in good condition. It was great to have a quality trailer driving over the mountains from San Diego. I had no issues with anything. From the front desk to Curtis out back, just an all around good experience. I will certainly use them again and recommend them.

Closes @1600 but doors are locked and everything pulled off the street @1540 when they say they…read moreclose @1600 they are gone don't bother coming in @1600 I came in 1540 and was turned away and said come back the next day that they were closed and no one was going to help. So idk if the hours need to be changed or get better staff who actually close when the store says it should be closed

Our experience was absolutely horrible! Ruined our entire vacation. One of the owners (a lady)…read morerented us out a trailer that was had multiple issues (broken interior drawers, panels, and broken table, broken exterior window screen) The trailer door latch locks/ breaks on us several hours into the trip. We were forced to attempt to break in, we couldn't get the door open, and had to bring the trailer back into town (mid-trip). The owners clearly knew these items were broken (there was visual evidence that they had attempted to fix these things) and we were blamed for the damage and charged the full-price of the rental! Not only did we have to completely rearrange our trip we lost all the money we gave these people. They were unwilling to refund us with the promise of giving us a discount if we rent from them again. Your trailers are falling apart and you're blaming the people you're renting them to! Bad business is bad business is bad business. Don't rent from these folks they'll blame you for the lack of maintenance on their equipment then stick you for your money. Crooks 100%

I wanted to try Glamping but there was so much to learn, I was still a little nervous about doing…read moreit myself so I was beyond ecstatic when I found Danielle. Not only did she have answers to all my random questions, she helped me figure out where to go for our first trip. Whenever I want to get away for a while I plan a fun RV trip and have them deliver it. I'm excited about her new lightweight RV and even debating renting it this spring with the kids! I can not possibly recommend Go Glamping more!

Discovered these guys when I needed extra rooms on the fly when lotsa family came in for a wedding…read more Presto! Instant guest house right in my back yard. Todd brought over an RV, set it up, walked away and came back after our time was up and took it away. Easiest deal ever! Also cool but I didn't use, they have a few RVs and will take them anywhere and set em up. In other words, if you & a couple families want to go camping at a lake in the woods but don't have RVs, just ask RV Rentals AZ and they'll hook you up, literally!

We were in a pinch for Christmas, with more people coming than beds. Our living space needed to be…read moresaved for conversation, not sleepers. We notified our HOA and parked it in front of our house. This was the perfect solution. The company said they slept better than they had in a week and that it was super comfortable. People could escape the big crowd, nap, or play games in the RV. It was ideal. The RV itself was super clean and fully stalked with everything but food. We enjoyed the fire pit as well. Todd was very friendly and easy to work with. We will be calling in the summer for a getaway in the pines!

First off, this site is now called Blue Compass RV in Surprise AZ…read more We bought a new Bush Whacker plus camper trailer. On our first trip one of the doors on the cabinet fell off, the air conditioning vent on the side of the camper blew off the side while driving, the table was so wobbly we couldn't sit anything on it, the bench seat moved with the camper and tore a section in the wall and the whole frame of the bench fell apart (never even sat in the seat). Took this camper in for repairs. It took over 3 months to get this completed. Kept getting that we were waiting on the Manufacture. After getting that excuse too many times, I asked for the number and called the manufacture myself. They informed me that the parts were not ordered until 3 months after we took our camper in. Per their records, the parts were shipped out 3 to 4 days after receiving the order. Then to make matters worse, they gave me the tracking numbers of the parts and come to find out, they were delivered over a week prior to my phone call to the manufacture to see what the holdup was. After calling back the dealer and telling them that the parts were delivered and who signed for them. They finally found them and blamed the UPS driver. We have had to cancel several camping trips due to the camper being in the shop for repairs. Now after getting our camper - the a/c is not working, will not blow cold air at all. The dealer told us that if the outside temperature gets above 90 degrees, that the a/c will stop working and just blow hot air. So here we are waiting and waiting again for repairs that take way too long to get fixed. Our last trip with the camper, the camper was in with service for at least 2 weeks. We had another camping trip planned (the 2nd one for 3 days). I called them on a Monday to tell them I would be picking up the camper on Friday. Friday came and I picked up the camper. Got it home, that evening went out to get it ready for the trip and what did I find - the a/c unit and whole section was still torn apart. Nothing was put back together at all. Called them on Saturday morning - told them I was bringing the camper back and I expected it to be put back together when I get there. We have only had the camper for 9 or 10 months and we have only used it 2 times since we have gotten the camper. It has been in the shop more time than we have had it. Also, no Blackstone grill hook up parts, so they had to order them so we could use the built-in grill. On our 2nd trip with it, which was only for 3 days, we had to fix a water leak in the outside sink. It kept leaking water into the bottom of the camper. We have had nothing but problems and poor service. Very disappointed and wishing we never bought this camper or at this dealer. Just a very poorly built camper and very poor service at this dealer.

Believe the terrible reviews you read about the Surprise location of Tom's Camperland…read more Living in Mesa, I visited the nearby Mesa location first as I began my RV journey. After narrowing down my travel trailer search, I identified a model that the Mesa location did not carry... but the Surprise location did. The wonderful salespeople in Mesa advised me that they could still assist me with my purchase since Tom's Camperland is a family-owned business. So I took a trip out to Surprise to see the model I was interested in. John was the salesperson in Surprise who showed me around the lot to that model. He started out seemingly nice and informative... well, until I asked about the price and told him that I found this identical unit (actually the other dealerships with this model offered an additional upgrade/option). In a blatant lie, John and his manager Matt told me that no one offers that option on this particular model. They then proceeded to tell me how that upgrade was a bad one... and I wouldn't want it anyway. I had already been in contact with a few other dealerships who did offer that manufacturer upgrade as I was narrowing down my search for the right model... and I had also visited a dozen other dealers' websites so I knew this was a flat out lie, but that's what dealers do... so not a huge deal. As the conversation continued focusing on price, Matt, the manager, said that they price match, but "not on price"... just on the discount that another dealer offers. Weird, and most likely just their way of ensuring they can still screw customers who legitimately find a better deal elsewhere, but whatever. I intended to continue working with the awesome people at the Mesa location, so I would be rid of these jerks soon enough. I left and discussed options with my wife... and we decided to make the purchase. And this is where it really gets bad -- as intended, I worked with the Mesa location and agreed on a sales price for this unit... and then paid a $500 deposit to hold the unit. The Mesa team informed me that I would unfortunately then have to finalize documents with the Surprise team who had to complete delivery due to licensing with the manufacturer. I didn't really have a choice, so I waited to hear from the Surprise team. And nothing... no call, no e-mail, no text... just complete radio silence. I saw that the unit was marked as pending on the website... so I figured they were busy. And then the next day the unit was available again. I reached out to the Mesa team again... and they then informed me that Surprise refused to moved forward with the deal and release the unit at that price! My pending deal is now slowly dying while Mesa tracks down another unit for me. If this was my family-owned business, I would fire manager Matt immediately. What a crappy way to do business with absolutely no honor or regard for the truth. I'm giving Mesa an opportunity to make things right, but am ready to just go elsewhere to complete my purchase at this point. Greatly disappointed with the lack of honor and the "rip-off the customer mentality" of Tom's Camperland in Surprise. Do yourself a favor and don't give Tom's Camperland in Surprise your business. *ONE STAR* **UPDATE IN RESPONSE TO THE BELOW COMMENT FROM THE BUSINESS** Matt's comment below is another lie. I did not negotiate a price at the Surprise store, just inquired into price and they offered their "best price" which I told them was not even in the ballpark of other similar units I found elsewhere. I had been working with the Mesa store all along... and that is THE REASON I drove to the Surprise location to view that exact unit. The team at Mesa knew EXACTLY what model I was purchasing and they did NOT make a mistake -- I literally have a printed quote from Mesa that we negotiated with the specific model and stock # printed in large font. This is just another example of the Surprise location's inability to take any accountability for their behavior. Ridiculous.

We called RV Rental Outlet on a Friday morning and signed a contract to rent an RV for that…read morefollowing Monday. THEY ARE AMAZING!!!!! If you are looking to rent an RV for your upcoming road-trip, I highly HIGHLY recommend RV Rental Outlet. They are professional, they KNOW what they are doing and their RV's are top-notch!

A couple weeks ago we rented the Thor Siesta Sprinter to go dry camping in the White Mountains. It…read morewas a good experience. The customer service was great. We made our reservation and it was clean and ready to go when they said it would be. We got a quick rundown how everything works (this is pretty simple to operate from a touchscreen) and all our questions were answered. While camping, the engine battery died. We used the 24-hour tech line and spoke to Chance. After attempts to jump it failed, he made arrangements to send someone to us with a new battery. Since we were remote, it took a little back-and-forth but Howie found us and swapped the battery. It started right up and we were on our way only about 30 minutes later than we'd planned. On returning the rig, we did a quick walk-around and mileage check and we were done. Easy peasy. We highly recommend paying a little extra for the "Drop and Go" service. Worth every penny. We will definitely return for another rental.

We rented the 2022 Thor Tellaro camper and it was perfect for our family of 4, 4 slept comfortably…read more  very fun for the kids. It was big enough for the kids to run around in, but small enough we could easily pack up and drive around each day.   They provided pillows and warm blankets, enough so that we stayed warm a couple nights where the temps got below freezing, April in the Colorado mountains can be cold, but we were fine. The kitchen also was well stocked with everything we needed.  The company accommodated our one way request of Phoenix to Durango, and they fielded our call on the first night when we couldn't figure out how something worked. We'd definitely rent from this company again!

We rented the Ford Majestic and had a majestic vacation!!…read morePhilip was very informative and helpful in our planning ahead of time. We had a great experience with Michele during our pick up, she was very descriptive with how everything works, and even so kind to respond to some late night text messages when we had a few questions! The RV had everything we needed and more!! Some previous renters had left some cooking essentials we forgot, and we too left some things that the next person may find their without. Philip was very timely with billing upon returning. We had a wonderful experience and look forward to using them again!

I have to say that this company is awesome. Philip and his partner in Arizona, Michelle, were both…read moreso nice and helpful during our trip out West with our first RV rental. We had a great trip and though we had some issues that I consider normal with an RV, Philip just could not have been more available and helpful in getting them solved. There's not much more I can say really except that I think that these people obviously run their business with people's well-being in mind ....pretty rare these days but very nice to see.

Truly an amazing company with a great concept. My family does a huge camping trip every year. We…read morejust had a baby and I was trying to figure out how we were going to make it work this year. I found AZ Pine Country RV rentals online and was so excited about the services they offered. They deliver and pick up the RV so all you have to do is show up packed to your site, and let them know where you are going to be. They set everything up for us. They delivered our RV and it was beautiful and very very clean. They were both so friendly and happy to be helping us with our vacation. It was so nice to feel like they really cared about the experience we had. Definitely worth every penny!! We will be using them every year.

From the owner: Arizona Pine Country RV Rentals is located in the cool pines in Payson Arizona, the gateway to the…read moreRim Country. No need to tow a trailer up the big hills from the hot Phoenix valley. Just head north and pick up one our fully stocked Rvs in Payson where it is cool, the refrigerator is on, and you're ready to head up to the rim, over to Flagstaff or Prescott, or maybe the white mountains or Show Low; we're on your way!

When it come to A#1 there should be a picture of Minasse!! He not only did an amazing Solar…read moreinstallation last July but today he drove to the Mogollon Rim to remove what he installed. We are purchasing a new to us fifth wheel, Minasse will install our solar parts on the new RV. Solar has spoiled us and so has Minasse , if you are looking for an amazing RV tech all around look no further!!!

Minasse is an Awesome RV specialist. Quick response, on time for appointments and accurate…read moreestimates that are a great value. I will never use anybody else for my RV's needs.