I am so sorry to have to post this but I have been going here for about two years. My lashes always…read morelook amazing when I get her but the huge problem is she is just not dependable. I will have a scheduled appointment and arrive and the door is locked, nobody is there. I will call several time. She will not answer but finally text and ask me to drive all the way to her house. That has happened so many times. Other times she would say can I come back another day, this happened several times. Then she start say she was in a car accident; this happed about 5 or 6 times; I am surprise she can still walk. When I do get an appointment in with her, I do not see any signs of her being in an accident. She will go so far as to send me photos of some random car accident. Just not reliable or committed to her customers or her business. She is extremely sweet and nice. She does very very very good work if you can get her to actually do your lashes. After this last disappointment when I depended on her to do my lashes again for a very special event only for her to tell me via text to come the next day, I had to find another place for an emergency appointment. Prior to this appointment, I had been texting her a week in advance as a reminder, I texted almost everyday and she did not even have the courtesy to call or text me back. She decided to text me 2 hours after my scheduled appointment to say come the next day. This was my very last straw. Stick a fork in me because I am done. I tried to work with her but enough is enough. Let's pray for her that she becomes committed to her customers and business.

Communication, quality, and service has been lacking these last couple of visits. It's kind of…read moreridiculous how much we pay for lashes that can't even last a full week. But more importantly my lash appointment is constantly being changed and never at the promised time. Last 3 visits so far, Vicky would text me to come in early, I'll text back "what time?" No response. Come there at my actual appointment and waited 30 mins over my appointment time. So WTF did you asked me to come in early for? Not a single apology or explanation as to what happened. Not to mention the front reception who can't even do his job of checking to see how much longer until Vicky will be seeing me. He just continued to have me wait while he watched videos on his phone. MBN getting paid watching videos all day. He finally goes and checks on her and I watched him. He gives me absolutely nothing while walking back to his chair. And I heard him ask her is she ready for me. But he comes back and says NOTHING. Who on earth treats clients like this? Learn some customer service will you? Came in for a refill 2 weeks later with L eye barely having anything left. And mind you, I know how to keep lash extensions and this is definitely not my first rodeo. My refill didn't even last a whole week and I literally cannot justify spending money here for terrible quality lash glue that they're using!!! Lastly, I mentioned to Vicky the owner how she did both my friend and sister wrong and explained that I had recommended her bc I thought her work was great! I told her it's not cool that my sister booked with her and she had a different lash artist work on my sister for the first time visit. My sister called and told me she didn't like her lashes and it was two completely diff style. Later, my friend booked but wasn't informed that Monday they're closed. She waited outside and mind you, she got a confirmation text for her appointment. Well, it never happened. She also did not have a response after reaching out to her regarding the two incidents. She just literally left me on "read". Very profession! Sike! Vicky clearly doesn't know how to run a business nor care about losing clients. I've been coming to her for over a year and definitely felt like I was going to stick around. Overtime now, I just feel like she can care less about quality, and at this point she can get more appointments in by controlling everyone else's time, and using cheap lash glue. I say cheap bc the lashes fall off my natural lash. Though her artists wanna claim it's bc it's shedding season. Please! My natural lashes were not even stuck on the extensions. DO BETTER!

I have Sesame Street brows have gone to various places trying to find someone who could tame them…read morebut still leave me with more than 5 hairs to work with. I finally found a winner with Steffani! She does an amazing job and takes her time getting them to look as precise as possible. She always maps them out before hand to make sure I'm comfortable with the shape and she checks with me before taking off any extra hair. She's also incredibly friendly and once took time after our appointment to help me find products that I was looking for to revamp my skincare routine (she's a licensed esthetician). Great brows, great skin, and consistent service...I won't be going anywhere else!

Took my daughter to Steffani for her first brow waxing and she did an amazing job. She made our…read moreexperience fun and eased my daughter's nerves about the waxing process. Her brows look fantastic! Natural but shaped and well groomed.

I LOVE the work that this threading salon does! There was a wait, I thought to myself if they are…read morewaiting she must be that good not to mention the other good ppl on yelp that loves her work also. Love this place and would recommend to other ladies or men that are interested in threading or facial. I was told they also do lashes! I may try that with them.

I showed her a picture of what I wanted but she messed up my eyebrows real bad. She didn't seem…read morelike she cared when I told her that she made my eyebrows too thin. Wasted $27

I'm so glad I decided to try the lash lift and tint. The results were beyond my expectations and…read moreI'm so happy to actually have curled lashes now. Kim was amazing!

I've been getting my Lashes done off and on for a year from different Lash salons and I have to say…read moreI think Honey is the best. She may not be the cheapest but how ever she does it, her lashes last the longest. So if you're looking for a true expert, she's been doing it for over 4 yrs. Go to Honey show her pics of what you're looking for and she can create the look you're going for.

Update: 10 months later and I've had to spend a twice as much to get a brow cover up by a proper,…read morereputable artist. It's not a matter of touch-up, this needed cover up, colour correcting, and took two sessions to fix. The issue is that MK Brows simply don't know what they are doing. On their dominant hand they pressed too hard which resulted in one very dark brow (& healing was much more painful). On the other side they were reaching across and did the tattoo too light and much of it didn't take, hence I have one light brow and one dark. Reputable tattoo artists know this and accommodate for it. As I left the salon, my brows looked so uneven I had to ask for correction, which was done by tattooing a skin-colour pigment over her previous work. It looks like a scar under my brow and only tattoo removal could properly correct it.

Guys! I am obsessed... I had Mia do my eyebrows and she has the magic touch! I don't ever allow…read moreanyone else touch my eyebrows. You must go and see her! I have a huge advise, "Trust the process" it will be worth it!

My facial with Charlie was amazing and relaxing. she recommended a product to lighten darks scars…read moreand I am anxious to try. great service.

Monique did a wonderful job! My first time getting a Brazilian wax, she eased my concerns and mad…read moreit a very pleasant experience for a wax! Would definitely recommend And go again! Thank you so much!

Larissa is wonderful! Her studio is clean and welcoming. She is skillful and reasonably priced…read more My lashes last well between appointments.

Larissa was amazing. My lashes look GREAT and they stayed remarkably full between fills. The studio…read moreis clean and very upscale and the prices are surprisingly affordable. Moved here a year ago and I'm pretty sure I've found my new "lash lady!"

I live in southwest Houston and drive all the way up north for Giselle to work on my skincare…read moreneeds. That should say enough! Her reasonable prices make the drive totally worth it. I just finished a peel and my skin feels softer and looks brighter and even-toned. I typically wear a lot of liquid foundation and then top with a powder foundation, but since my peel I only needed to wear the powder. This weekend I am coming in for a microderm. She works uniquely every individual and recommends what they need. Her suite is super comfy that I just want to nap. The only thing I dread about coming here are the extractions! It's like going to the dentist. Not very pleasant but I know it's good for me.

Warning! Warning! You will get hooked on facials after seeing Giselle…read more No joke! I was struggling with my skin and I had no idea what else to do. I changed my diet, I switched skin regimes too often to count, I started cleaning my bed sheets weekly, and nope, nothing seemed to relieve it. After talking to a friend, she told me I should try getting a facial and thanks to Yelp! I was able to find Giselle and haven't looked back since. She really takes her time with you. I always go with her recommendation on what kind of treatment to do, and my skin always looks great after. Her prices aren't too shabby either, I've never had a facial before her, so after visiting her my expectations were very high. One time my friend wanted to go to a facial, and I was a bit hesitant because I already had a great Giselle! But I decided to try it out and there was a promotion. No, never again! I felt it was a waste and they were so rushed and rough during extractions. I will always go back to Giselle, don't doubt your gut. Give her a try, make sure you get an appointment!

Never coming back. Came to see Rosie for maybe the 4th or 5th time. Never had an issue until…read moreyesterday. I always ask the price before my appointments. I texted her when i booked and asked her for the price, she had me call her and when we spoke she quoted me $110 which is what i normally pay for my volume lashes. When i arrived at my appointment i was told since the photo showed wispy lashes, the price will be $130... I said no ma'am im sorry that's not what we discussed but im willing to change the style. I didn't care if they were wispy i just cared about the fullness and length. She said dont worry we will do it only this once since I think that i am getting engaged... which to me, it shouldn't be a favor. As a professional when you tell me my lashes are $110, that's a mistake on HER end. The entire appointment she brought it up multiple times trying to see if she could make me pay the $130. Even saying "when i'm done, you'll see how hard i worked and want to pay me more" I am only 22 years old and I am not made of money. I brought the amount i was going to pay and no more. When i was done i told her i would not be coming back due to her actions making me extremely uncomfortable and anxious. I should not feel that way, when the only mistake made was on her end and she should take the loss. She kept telling me next time you ask for wispy you need to know they're $130-$150. I am not a lash tech. I don't know the style. I see a picture of something cute and I want it or I don't. I shouldn't be responsible for pricing my lashes when i go out of my way to ask. She also embarrassed me in front of another customer. The customer had to tell the both of us to calm down it was just a misunderstanding. How unprofessional and embarrassing. She also called me a name as i walked out, i heard her say "that young lady is..." the door shut. To speak to/about me that way in front of another customer is insane. Rosie is extremely talented and her work is amazing. She is fast and her pricing is reasonable. BUT the way she treated me was extremely wrong. I will never be back and i hope she can learn from this.

I loved this place! I came in awhile ago, and I walked in to get my eyebrows waxed and she took me…read morein right away! I was asking about eyelash extensions because I was going out of town and wanted to look good of course, and she did them as well! Normally she doesn't take walk ins but she mentioned it be easy for my lashes since they're long and she was quick and very good!! I loved my eyebrows and lashes so thank you so much Rose!! The place was clean and the music she plays is very relaxing as well :) I definitely recommend coming here!! She even messaged me to have a great holiday, she's super sweet!!

What a wonderful experience I have every time I come here. It amazes me how thorough and…read moreprofessional and what great talents are in this shop! The ladies are very accommodating, they know hair! They know how to cut and style your hair to maximize growth for thicker hair. They know how to cut it to give you the best vantage.These ladies are color experts as well. I am very impressed with their knowledge. They know the hues for the seasons, what goes with your complexion and lifestyle, etc., etc. They are truly artists. I'm ready for the holidays.

They're unprofessional and mess up services like piercings horribly. At one point, the lady gave me…read morethe piercing gun to fix her mistake myself after she screwed up. They charge a crazy amount for horrible work. Prices are misquoted and they do not own up to their mistakes. Not recommended at all.