Theres woman i work with who uses Al's Radio Cabs Inc TWICE A DAY. EVERY DAY. She had been waiting…read moreoutside in the heat for almost an hour for the cab to show up. She went upstairs to call for them (4:04), and right when she had come back in, the cab pulled up. I went to holler for her but she had already caught the elevator. The cab never parked, they sat in the middle of this little passing lane in front of the building. She come back out (4:08) and they left! She stood outside hollering and waving her arms, but they never stopped. She come back in and asked me to call the number on the cab, and told the guy what happened. He got rude with her saying she called and canceled her cab. SHE TAKES THIS THING EVERY DAY. WHY WOULD SHE CANCEL TODAY??? He started yelling at her (i could hear him from 4 feet away) and telling her that she wasn't their only customer. He HUNG UP ON HER. DO NOT GIVE THESE RUDE, NASTY PEOPLE YOUR BUSINESS.

I love working here. I get paid EVERY day. 12 hour shifts aren't bad especially if you're busy. It…read moremakes time fly. You're almost always busy, very little downtown when you're a cab driver, but that's a good thing because the busier and quicker you are, the more money you make. Unlike some cab companies, you don't have lease the vehicle. You work Monday, you get paid Tuesday morning. You work Tuesday you get paid Wednesday morning etc.

They are always late picking you up the man that owns this place forgot to call my driver to pick…read moreme up from the hospital needs to be shut down and he has a nasty attitude

I accidentally called this taxi company instead of the original taxi company that I used and they…read morereplied with this text "Its way2gotaxi thats not funny very rude". There was no ill intent on my end yet I received a response that was uncalled for.

"Who needs superpowers when you've got Max from Star Taxis?…read more Even in the thick of rush hour, he expertly navigated us from Charlottesville to Richmond like he had a secret map of shortcuts! Thanks to Max, we arrived on time, stress-free, and thoroughly entertained--highly recommend if you want your driver to feel like the MVP of the road!"

I was staying in Wintergreen on a quick vacation with my family and unexpectedly needed to catch a…read moreflight for work a day early. Certain I would struggle to find a reliable ride, I took to Yelp and came across Star Taxi. Max was responsive (with an intuitive website), communicative and prompt. I recommend Max and Star Taxi to anyone in need of a ride in the Charlottesville area!

Highly recommend! Due to crazy high demand for lodging and transportation (thank you Metallica) my…read moreflight crew was stranded in Covington, VA. We had zero options for transportation. However John (owner/operator) came and picked us up! Great service, great dude and on time!

Hands down the best transportation company in the area. The owner Jon was so accommodating, fun and…read morekind. He arrived on time and offered to take pictures and couldn't have been nicer. He also provided the most reasonable quote/price out of all our inquiries. All around the best choice!!! 10/10.

Mario picked us up from the airport and dropped us off again the next morning. The professionalism/…read morecustomer service and sense of humor were top notch. Thank you Mario!!!

Do not use before reading the following : My 75$ uber ride…read morecancelled on me last minute in the early morning I called Mario for a ride to the airport. I was desperate and he wanted $375. Told him where I was and he told me 30 minutes to pick me up. I had a tight schedule to get to the airport. He wanted me to Venmo the $375 I did Then he actually put in the address He told me it'd be an hour and a half. Which would make me late for my flight. He had me Venmo money all in advance. I told him I needed my refund since he couldn't make it. It as he was so far away. only me back through Venmo $291.03. And he a full even though there's no way he could've to the airport on time. He kept almost $85 as his inconvenience fee. Use caution perhaps you have a better result. I withdraw my complaint as it was a miscommunication and Mario taxi service has given me the refund.

Poor planning I called to be picked up and they said the would be there in an 30 minutes I had to…read morecall 4 times each time they stated it would be another 20-30 minutes little to say I was waiting on a cab for over two hours that was supposed to be there in 30 minutes

Do NOT use this cab company. They told us to call 30 minutes before we were ready to depart our…read morelocation. We did just that and were told it would be 35 minutes, however 45 minutes later and after the brewery closed, we were still waiting for a cab. Upon calling we were told it would be a longer wait as they only had one cab. They said they would call us when a cab was dispatched. An employee from Blue Mountain Brewery drove us back to the inn where we were staying. The cab company eventually called us about 1.5 hours after we called for the cab and still had no cab to pick us up. Do NOT use this cab company unless you want to get stranded!