From the first call I made to the completion of my window replacement install, I felt I was in good…read morehands. Staff was professional and on time. I would recommend Ace Glass to anyone who needs their services. Don C.

Ace Glass is your go to for all your glass needs. Second time breaking my green house window panes…read more I have broken two out of four panes and Jamie,George and Jack did a wonderful job of replacing the glass. I cannot say enough great things about Ace Glass and their employees! Excellent customer service!!

fantastic experience! visiting RVA for a family funeral. Got a crack in windshield during that…read morefreakshow snow storm driving in from Big Lick. handling entirely on the phone; James came to our airbnb near VCU. Pickedup a stashed key, did a great job fixing window- and put the key back just before we returned from a family visit. safelite was terrible tryjng to arrange and get a quote. Skip them. James gave a quote and set time of repair within two text messages. $100.00 boom!

Easy to set up appointment and the price beat the competition by $50 - $80. Company came to my…read morehouse and replaced the glass in the street. Quick and painless. Glass appears to be good quality with no visual defects. Company does charge a service fee for using a credit card.

I had a good time with Fast Auto Glass staff. They worked well for me and they got my vehicle in…read morewhen I had damage from some hail. The staff was attentive and they work FAST. They worked with my insurance and the costs were really affordable. They made sure that I was pleased with the results before letting me go. If you need their services, please don't hesitate to visit.

Easy to setup and good communication. David the technician working on my vehicle was professional…read morein all his interactions through getting my windshield changed. I had to run out before he arrived and he was intentionally on the phone with me when he needed to grab the car keys just inside the door. Appreciated the respect. Also, he was FAST! I was shocked when he called saying he was done already. The price was just as good, if not a few bucks less than some other quotes I got. I appreciated him also explaining they will address any issues early that happen. I have a little knick in another vehicle that I plan to have Fast AutoGlass assist with. Great experience!

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

Very pleased with my tint. Ahmed is quick at responding. Pricing is very reasonable. Highly…read morerecommend!

Been here over the years a few times with different cars. This time it was my brand new 2026 with…read moreevery safety gadget they make. Not a scratch on her until a rock on the highway cracked my windshield. The quote was very reasonable and they delivered everything they promised. Except for the crinkled inspection sticker, I couldnt tell it was replaced. Thank you Smileys. My experience tells me it is not my last windshield, and I will be back..

Excellent experience! Had a small windshield crack that needed repair. Easy scheduling and got…read moreappointment for next day, work started right on time and finished within 1/2 hour. Repair looks great and personnel were friendly and helpful. Good price, great job, will definitely be coming back for future work.

Prompt and professional service by friendly personnel. Very clean with ample parking and handicap…read morefriendly. Wish waiting room chairs were wider or had no arms. They handled all communication with my auto insurance company.

When you have certain "brand"cars, there are very few places that can replace a windshield…read more Unfortunately, my first experience with this company is that my new windshield leaked, they left a cloth seat cover in my car, and they left tools in my car. So I had to make another appointment to bring it back and get another new windshield. This time it was solid, no leaking, however, their, recalibration machine broke. So another week has to go by and more time to go and take it in again. You can't make this stuff up. Three different times, two different windshields, and I'm not really sure how I feel about this establishment. I think they are overbooked, the workers are overworked, and undertrained. Would I get better service somewhere else? I'm not sure.

I had a rock thrown through my window on New Years Eve, and called Capital City Glass to replace…read moreit. Within 8 days of calling them to schedule a consultation, they came out and measured, gave me a quote, and they installed the replacement. Easy and quick. This was all during a winter storm that would normally cause delays, but it didn't impact the time at all. Highly recommend.

Very professional and helpful staff. We received the service that we requested and the quality of…read moreservice was excellent. I found the interaction with this company of high value. Highly recommend Capital city glass

Windshield had a huge crack, no question it had to be replaced. Tried first to use the big company…read morethat starts with S, they had the wrong glass the first day and the second day they cancelled at the end of the day after missing they missed the appointment. Called AGN, told them I wanted OEM glass, had an appointment in 3 days. Took it in Monday morning, work was complete in about an hour. Everything looks good, all the gaps are aligned properly, no mess inside the truck. Very happy with the work.

highly advise Tesla owners (and anyone else) to avoid this Auto Glass Now location (Richmond, VA…read moreStore 57072). They replaced the windshield on my 2024 Tesla Model 3 on August 11th, and the workmanship was dangerously negligent. They left the rearview mirror mounting screw completely missing and failed to install the special foam between the windshield and the humidity sensor, causing it to stop working. But the biggest and most dangerous issue is that they stripped the camera mounting screw, so the autopilot camera could not sit flat against the windshield. Because the camera was angled incorrectly, the car falsely thought it was entering a sharp turn and slammed on the brakes with "curve assist" engaged. I nearly got into an accident because of their incompetence. When I brought the car back to show them the physical damage and missing hardware, the manager completely refused to honor the warranty or fix their mistakes. Their excuse? They claimed the warranty was void because I ran the camera software calibration. What they ignore is that I have a timestamped screenshot proving the Autopilot system threw a critical error less than 15 minutes after I drove off their lot! The calibration reset immediately due to their physically crooked installation, and Tesla's own DIY manual explicitly states to run the software calibration when it resets. I have already spoken to their staff 2-3 times over the phone, and I have already visited this branch in person to show them the physical damage. During my in-person visit, the branch manager explicitly told me he would talk to the owner and call me back about 3 days ago. None of that happened--I received zero follow-up. It makes absolutely zero sense to void a physical hardware and workmanship warranty over a standard software function. I have entirely lost trust in this branch and refuse to let them touch my vehicle again. I am now forced to go to a Tesla Service Center to fix the stripped screws and missing hardware out of pocket. Avoid this place at all costs.

I can't imagine finding another company that is so professional and courteous. They made and…read moreinstalled a beautiful bathroom mirror for me - excellent quality. They also found where water was coming into my SUV (the drain holes in the sunroof). They fixed that, too. As long as I live here, they're the only ones I'll turn to when I need anything that has to do with glass.

This is the second time that I have used them to replace my glass. They have always been very nice…read moreand professional and would typically recommend them to anyone who asks. However, I would caution anyone when giving their credit card info over the phone. When signing my work order today I found that my entire credit card number and expiration date had been left on it. Potentially HUGE security risk. Otherwise great company. Very quick and efficient.

I had a cockroach in my car that I had no idea where it came from, as I don't eat food/leave crumbs…read morein my car and keep my car pretty clean. To take care of this I decided to get my car detailed -- I have never gotten my car detailed before, and was a little nervous as I don't really know anything about what entails a good/bad service. There were not many reviews of this place available but I read everything I could (and even looked through the sample photos posted on the facebook page) before contacting Patrick. He let me know exactly how much it would cost and how long it would take, and got me in as soon as possible. And wow, I was blown away by what an amazing job he did! He took the time to *REALLY* clean out my car, it really looked brand new. I would recommend his services to anyone I know, and want to even treat my mom to his detailing one day. And yes, the cockroach is out!! :) There's a starbucks and popeyes in walking distance if you need to kill some time while waiting to get your car serviced.

Patrick got me in same day and he did a phenomenal job. I'm already planning to go back to get some…read moreother stuff fixed. If he doesn't know how to do it, he knows people who can help you out. I 100% recommend him and his services.