1. Clear One Auto Glass

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Clear One Auto Glass

5.0 (1 review)
Closed • 8:00 am - 4:00 pm
Updated 2 months ago

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Response time

40 minutes

Response rate

100%

Services - Clear One Auto Glass

Auto window repair

Auto windshield repair

Auto windshield replacement

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Auto Glass Now

Auto Glass Now

(29 reviews)

Midlothian

Windshield had a huge crack, no question it had to be replaced. Tried first to use the big company…read morethat starts with S, they had the wrong glass the first day and the second day they cancelled at the end of the day after missing they missed the appointment. Called AGN, told them I wanted OEM glass, had an appointment in 3 days. Took it in Monday morning, work was complete in about an hour. Everything looks good, all the gaps are aligned properly, no mess inside the truck. Very happy with the work.

highly advise Tesla owners (and anyone else) to avoid this Auto Glass Now location (Richmond, VA…read moreStore 57072). They replaced the windshield on my 2024 Tesla Model 3 on August 11th, and the workmanship was dangerously negligent. They left the rearview mirror mounting screw completely missing and failed to install the special foam between the windshield and the humidity sensor, causing it to stop working. But the biggest and most dangerous issue is that they stripped the camera mounting screw, so the autopilot camera could not sit flat against the windshield. Because the camera was angled incorrectly, the car falsely thought it was entering a sharp turn and slammed on the brakes with "curve assist" engaged. I nearly got into an accident because of their incompetence. When I brought the car back to show them the physical damage and missing hardware, the manager completely refused to honor the warranty or fix their mistakes. Their excuse? They claimed the warranty was void because I ran the camera software calibration. What they ignore is that I have a timestamped screenshot proving the Autopilot system threw a critical error less than 15 minutes after I drove off their lot! The calibration reset immediately due to their physically crooked installation, and Tesla's own DIY manual explicitly states to run the software calibration when it resets. I have already spoken to their staff 2-3 times over the phone, and I have already visited this branch in person to show them the physical damage. During my in-person visit, the branch manager explicitly told me he would talk to the owner and call me back about 3 days ago. None of that happened--I received zero follow-up. It makes absolutely zero sense to void a physical hardware and workmanship warranty over a standard software function. I have entirely lost trust in this branch and refuse to let them touch my vehicle again. I am now forced to go to a Tesla Service Center to fix the stripped screws and missing hardware out of pocket. Avoid this place at all costs.

Clear One Auto Glass - windshieldinstallrepair - Updated October 2026

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