Very friendly, wonderful services! Massage therapists are…read morefriendly and capable. A gem right near our home.

Great experience each time with different technicians. If you don't like the pressure harder then…read moreit's probably not the place for you.

Do not book here unless you have the day open for appointment changes. My first time here the…read more"therapist" was stuck in traffic so my appointment was delayed even though I was at the place I had to wait about 45 minutes for her to arrive. I thought I would give a second chance since the massage was good. Today appointment was confirmed 30 minutes prior. I get to the place 5 minutes before my appointment. At the time of my appointment I get a text that the therapist is having car problems and can't get there until an hour later. I find this to be so disrespectful to clients and such a lack of respect for my time.

We are so impressed by the service provided at our massages today! My fiancé received a deep tissue…read moreand I had a hybrid Lomi/swedish massage. When I saw my spouse come out looking so relaxed I knew this is gonna be our new place. I didn't have to redirect or provide any changes at any point- they did such a great job understanding what we needed before we even got in the room! The only feedback I have is for myself and to get 90 mins next time!

The massage therapists here are absolutely top-notch, using a variety of techniques and performing…read moredeep muscle massages. Whenever I'm exhausted after a round of golf, I always want to come here. Their back massages and Thai stretches are incredibly precise, and their four-hand massage is especially exceptional. Their four hands feel like they're glued to my body; the overall sensation is so smooth and relaxing, leaving me feeling completely refreshed.

PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.

Lilly is awesome! Best massage this is my go to place! What I will there's another lady there and I…read morehad her once and my boyfriend had her last time and it was the worst massage we ever had and then she rushed his and we paid for an hour and he prolly got 30-40 minutes. I went on 3/6/26 at 9pm.

Great spa facility and therapeutic massage- Mia is great and open on weekends is a major plusread more

I love Spencer!! He has the right touch. Gets the knots out without hurting me. Front desk very…read morefriendly and makes sure everything is running smoothly

So amazing... worked out all of the knots and there were plenty! Amazing end to the weekend, before…read morethe Monday begins.

I have been a repeat customer now and I can't get enough of this place. It has not disappointed at…read moreall. We have even been recommending to family and friends. My massage has been a Swedish massage with light-médium pressure, the therapist Natty is amazing and focuses on the areas I ask for. My husband gets a combo massage and hard pressure, May has worked on him multiple times now and he raved about her. Donna has been a therapist a friend has used 2-3 times now and she had nothing but good things to say. Rosie at the front desk is the sweetest. The experience has been 10/10 every time. We used to go to another place in old town Scottsdale prior and more often than not I left disappointed. I am so glad I found this place it has been wonderful experience to enjoy my massages. I leave relaxed and feeling good. I definitely recommend you check them out.

Booked at Lala Luna Massage & Spa in Scottsdale for my hubs bday couples massage session about a…read moreweek ago, and boy were they professional! We were a lil skeptical being first timers here and no stranger to couples massage experiences, however they did not disappoint! They offered us coconut oil package, took great consideration of our preferential areas, and really muscled-in on each of our bodies individually; honing in on where we each naturally distributed our weight and carried most tension. Of course I'll leave a good review! Thank you so much to our therapist team.

I have been a member for years. When you get fabulous people you stick with them--every month for…read morethe past almost 2 years a facial with Melissa. Oh my gosh--she was like a "professor". Here is what you are doing wrong and you need to not do. Amazing "instruction" for me. So along with her totally outstanding facial each month and me being a good student--well the other day I was asked by a clerk of a store I go to all of the time: "What have you done to your skin. It is looking amazing!" Now to wonderful Lawrence. Just like with Melissa I have a massage each month. I don't know how Hand and Stone got so lucky to get him. His massages are amazing and he, too, just like Melissa points out what he is assessing during the massage. Why? His goal is to help me so when he found out I put magnesium oil on my feet at night he was really happy SO these two technicians are beyond what words can express.

Lawrence was great! He gave me such an amazing massage! Would defiantly recommend getting a message…read moreby him.

Yikes. I feel bad leaving any business such a negative review but this was rough. The bad reviews…read moreare worth paying attention to. There were a few good ones so I decided to take a chance while in the area and killing some time but I wish I hadn't. The massage started with getting the sheet pulled off me so I was lying there completely naked, because apparently I didn't lay under the right sheet. There was really no communication because of the language barrier. The massaging was erratic and when I tried to say where my probably area was the response was, ok you shut up" so I was trying not to laugh but also, seriously...?? I was then told how much to tip on my way out but they didn't have change so I gave $5 less than I meant to. However since the massage was 15 minutes shorter than I paid for I really shouldn't have tipped anyway. Save yourself the chaos and avoid this place

Massage was honestly not great. I think we may have stumbled into something else. They seemed…read moresurprised we just wanted a normal massage. Interesting experience to say the least. Chased us out for more tip money too.

Javey is the best at what he does! Helped me reduced acne scars significantly. Whole staff is…read morefriendly and location always looks spotless too. Highly recommend!

Saw Amy for a consultation back in September, very professional atmosphere and thorough consult to…read moreunderstand what I wanted. She does a great job explaining the process and is not pushy but transparent with pricing. Got dysport two weeks ago and the results are my absolute favorite ever achieved. I will be going back for my lips next. Highly recommend!