1. Luxe Spa

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Lacey, WA

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Luxe Spa

3.0 (2 reviews)

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6 years ago

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7 years ago

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Ballaura Wellness Spa - Experience ultimate relaxation with our couples massage services, designed to help you and your partner unwind together in a serene spa

Ballaura Wellness Spa

4.5(54 reviews)
6.4 mi
•$$

When I first walked in I was very impressed at how clean, organized, and comfortable it was. They…read morehave tons of options for tea, scrubs, natural juice, pain relief cream. The receptionist was a very nice and helpful. When it was time for my massage I could not have anticipated how great it was going to be. Heated table, hot rocks, cups, everything you could ask for. My therapist was very good at asking questions and making sure I was comfortable. She did the best massage I've ever had and I played college football so I've had many. I signed up for the membership because it is actually a very good deal and saves you a nice chunk of money. I will be going back weekly. As a former college athlete and current rodeo athlete I highly recommend this place to anyone. Thank you to everyone at Ballaura spa.

I have been getting massages for over 15 years on a twice a month if not once a month. The staff…read morewas friendly, clean work space and as you walk in feels more of an earthly/incense store vibe. However as we got into talked the hot spots I would like to focus on, and which was odd for me as usually that's where someone would start or have you lay face down, instead it was face up. Where I feel it was like a massage envy type vibe where they don't just give you fully what you want and try to make you come back for another one. The hot towel and cupping was great however didn't seem like the person knew what they were fully doing. Lastly I know the cost of living has went up, but this was my first and last visit as no reason why someone should be paying $200+ for a massage period. I have found and had better from others in the area. Update: management did reach out in attempt to help solve future issues and provide a complimentary service.

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Ballaura Wellness Spa
Ballaura Wellness Spa
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The V Spa

The V Spa

3.9(40 reviews)
8.1 mi
•$$$

Kristina is absolutely amazing. She's very kind and professional. Her hot stone massage is also…read moreamazing. The facility is also very clean and relaxing.

In all the spas I've been to around the world -- from the Four Seasons in Florida to $2 street…read moremassages in Thailand -- No trained professional has left me in tears. During my session, my right foot, which is missing the toes due to a lawnmower accident 20+ years ago, was completely skipped over, even though nothing had been requested or needed to be skipped. When I followed up within 30 days, hoping to resolve the situation kindly, I was told it was too late to request a refund. On the call, I was offered an apology for how the experience made me feel; there was no acknowledgment of the massage therapist's actions or any assurance that the issue would be addressed. It was clear they didn't truly understand the situation or have an ethical process for handling it, leaving me feeling embarrassed for spending $120 here. If you have specific care needs or any unique situations, I would think twice before booking here. This experience was dismissive and showed space for improvement in situations like mine. I want others to know so they can make an informed decision about whether this is the kind of service they want to support. Thanks for reading, and I hope this matter was taken seriously behind the scenes of management even if not openly acknowledged with me, so no one else in the future has a similar experience at this establishment.

Luxe Spa - spas - Updated October 2026

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