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    Luxe Spa

    3.0 (2 reviews)

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    5 years ago

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    Ballaura Wellness Spa - Experience ultimate relaxation with our couples massage services, designed to help you and your partner unwind together in a serene spa

    Ballaura Wellness Spa

    4.5(52 reviews)
    6.4 mi
    $$

    I have been getting massages for over 15 years on a twice a month if not once a month. The staff…read morewas friendly, clean work space and as you walk in feels more of an earthly/incense store vibe. However as we got into talked the hot spots I would like to focus on, and which was odd for me as usually that's where someone would start or have you lay face down, instead it was face up. Where I feel it was like a massage envy type vibe where they don't just give you fully what you want and try to make you come back for another one. The hot towel and cupping was great however didn't seem like the person knew what they were fully doing. Lastly I know the cost of living has went up, but this was my first and last visit as no reason why someone should be paying $200+ for a massage period. I have found and had better from others in the area. Update: management did reach out in attempt to help solve future issues and provide a complimentary service.

    I can't express enough how much I love this spa! They have top-notch policies, customer service,…read moreand of course masseuses. Many other businesses could learn from Ballaura. First, their policy is extremely flexible. I was a massage member and have a busy schedule. They will allow you to transfer/gift your membership to someone or roll it to the next month if you don't use it in the current month. Second, customer service. They greet you when you come in and provide you with a warm neck wrap. I had to cancel my membership recently due to a move and they easily let me cancel and offered a complimentary sauna session before I leave! Third, the masseuses are always so nice and all of the add-ons are free. The atmosphere is perfect for a relaxing massage. I will certainly be back for massages when I come back to visit!

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    Ballaura Wellness Spa
    Ballaura Wellness Spa
    Ballaura Wellness Spa

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    Hand & Stone Massage and Facial Spa - Hand and Stone Massage and Facial Spa - Waxing Services in Lacey WA near Olympia

    Hand & Stone Massage and Facial Spa

    3.5(119 reviews)
    0.7 mi
    $$

    While the monthly rates are quite pricey, such is the case with almost everything in Washington…read more Not sure if I could afford to continue coming here but if I did, it would be specifically to this location in Lacey. I've been to other massage places in Washington, all insanely priced, but this so far has been my favorite. Chasden's massage was pretty much perfect. He listened to my specific needs and was able to massage the tension in my upper body with precision. The receptionists were also especially delightful and full of the whimsy I prefer to be greeted with.

    I have bad and good experience for this place. For Massage Therapy, I would give 5 stars to Lacey…read more I am pretty satisfied for the service. I have been going to her since last year. However my Facial therapy was completely the opposite. At first, it was a waste of money and time. I gave it another chance but I got scammed. I booked for classic facial and the lady who did my facial asked if I want to upgrade into Diamond glow! I asked her how much would I be paying. She said $150 so agree with the upgrade. It wasn't much of a difference that regular classic facial except the machine that clean dead skin on the face. Not too impressed with the service. The reason why ai said I got scammed because they charged me $89 plus $150 total of $239. I believed that is not explained very well and there is nothing I can but to pay the full price. I will not be returning to this place for a facial.

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    Hand & Stone Massage and Facial Spa - Couples Massage at Hand and Stone Massage and Facial Spa in Lacey WA - Washington Franchise Opportunities - Call Today!

    Couples Massage at Hand and Stone Massage and Facial Spa in Lacey WA - Washington Franchise Opportunities - Call Today!

    Hand & Stone Massage and Facial Spa
    Hand & Stone Massage and Facial Spa

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    The V Spa

    The V Spa

    3.9(40 reviews)
    8.1 mi
    $$$

    Kristina is absolutely amazing. She's very kind and professional. Her hot stone massage is also…read moreamazing. The facility is also very clean and relaxing.

    In all the spas I've been to around the world -- from the Four Seasons in Florida to $2 street…read moremassages in Thailand -- No trained professional has left me in tears. During my session, my right foot, which is missing the toes due to a lawnmower accident 20+ years ago, was completely skipped over, even though nothing had been requested or needed to be skipped. When I followed up within 30 days, hoping to resolve the situation kindly, I was told it was too late to request a refund. On the call, I was offered an apology for how the experience made me feel; there was no acknowledgment of the massage therapist's actions or any assurance that the issue would be addressed. It was clear they didn't truly understand the situation or have an ethical process for handling it, leaving me feeling embarrassed for spending $120 here. If you have specific care needs or any unique situations, I would think twice before booking here. This experience was dismissive and showed space for improvement in situations like mine. I want others to know so they can make an informed decision about whether this is the kind of service they want to support. Thanks for reading, and I hope this matter was taken seriously behind the scenes of management even if not openly acknowledged with me, so no one else in the future has a similar experience at this establishment.

    Luxe Spa - spas - Updated May 2026

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