I have been getting massages for over 15 years on a twice a month if not once a month. The staff was friendly, clean work space and as you walk in feels more of an earthly/incense store vibe. However as we got into talked the hot spots I would like to focus on, and which was odd for me as usually that's where someone would start or have you lay face down, instead it was face up. Where I feel it was like a massage envy type vibe where they don't just give you fully what you want and try to make you come back for another one. The hot towel and cupping was great however didn't seem like the person knew what they were fully doing. Lastly I know the cost of living has went up, but this was my first and last visit as no reason why someone should be paying $200+ for a massage period. I have found and had better from others in the area. Update: management did reach out in attempt to help solve future issues and provide a complimentary service. read more

I can't express enough how much I love this spa! They have top-notch policies, customer service, and of course masseuses. Many other businesses could learn from Ballaura. First, their policy is extremely flexible. I was a massage member and have a busy schedule. They will allow you to transfer/gift your membership to someone or roll it to the next month if you don't use it in the current month. Second, customer service. They greet you when you come in and provide you with a warm neck wrap. I had to cancel my membership recently due to a move and they easily let me cancel and offered a complimentary sauna session before I leave! Third, the masseuses are always so nice and all of the add-ons are free. The atmosphere is perfect for a relaxing massage. I will certainly be back for massages when I come back to visit! read more

Just completed my hour long session with Elena: let me just say attentive is the key term here. Patient. Responsive. Kind. I cannot speak more highly of this massage therapy appointment, and this is coming from an ASL interpreter who frequents massages as part of regular upkeep and maintenance: Elena was raptly listening in the debrief. Was quick when allowing for a change. Gave a thorough massage overview before I laid down, allowing my anxiety/neurodivergent mind time to process the order of operations. Asked if there were any points of concerns or areas to be wary of (which is essential for clients with ptsd or on the spectrum). Pressure: solid medium firm (sheer delight) & was communicative when applying further pressure. Focused: Pectoral, Neck, Shoulder Joint/Range of Motion, Wrists, Biceps, Whole Back (focused on strain & plentiful knots in my back), Hips, Legs, Ankles & Feet. Aromatherapy & soothing music choices weren't overpowering, but contributing to serene & meditative state. Allowed for silence in the room & could really recharge. Elena's energy was beyond therapeutic, and I've already booked my next massage (and doubled the length of time). Used gender inclusive pronouns throughout visit, and made me feel incredibly safe/welcomed/understood. Ballaura & Elena get a raving 5 stars from me. read more

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I love this spa! They're clean, friendly, and have great massage therapists. I've referred many people here, and they all have been beyond pleased. They even take Kaiser insurance which is great. You won't be disappointed if you go get a service done here. read more

This place is super cute! Staff is extremely friendly and reasonable pricing. Booking is easy and manageable online. Parking is not as bad as I thought. There's additional parking in the back. My 60 min massage was amazing. However I could still hear the cars driving by with relaxing music on. I do wish the rooms were darker for a more relaxing setting. read more

Great service. Monthly membership saves you tons. Lots of service options. Nice environment. Warm neck wrap before your service. Choice of aromatherapy oil and music selection. Highly recommend read more

My husband surprised me with an appointment for my first massage ever (prenatal) and it was great. All the staff was professional and kind. I felt welcomed and was able to relax completely with no worries. The massage itself was great and such a nice treat before my second was born. I cannot recommend this place enough. read more

Hands down best massage in downtown Olympia. Nice atmosphere, nice people and decently priced for a couples massage. My wife and I booked a one hour session but I think we needed a full 90min to get everything worked on such as the neck shoulders legs back. read more

This place is amazing! I was doing an overhead squat, and threw out my back. I was unable to walk or move when I got their and I left being able to move and walk around. This place is my favorite! read more

Love this place. The atmosphere is very chill. They offer hot stone, cupping, scents, and scraping for no extra charge. I like being able to select the music in the room. They now offer membership pricing if you like to go frequently. I have had visits with different therapists and none have been bad. This is my 90mins of self care 2x a month! read more

First time at Ballaura and was very impressed. Had Alaric and wanted him to concentrate on my aching back. When the massage was done my back had absolutely No pain- a new sensation for me! Went several days pain free and what a great feeling that was. Highly recommend Alaric! read more

The space was cozy, warm, clean and aesthetically pleasing. My massage experience targeted my pain and helped immensely. Everyone was patient, professional and friendly. read more

I came into Bellaura for a same day appointment which I was so grateful for. I was experiencing very bad pain while pregnant and Sage made sure I was right after I left! They did a wonderful job making sure I was comfortable and it was the most relaxing and calming experience. I wish to go back for another! I highly recommend Bellaura! read more

I have been looking for a place for a massage for several weeks and finally choose Ballaura. Samara was my massage therapist and was kind and really helped work out my knots in my back and neck. She also showed me some stretch exercises to help. I like the membership package and am excited to try the infared sauna on my next visit. Would highly recommend! read more

What an absolute delight! I was visiting Olympia and stumbled across Ballaura Wellness Spa--best decision ever! From the moment I arrived, I felt welcomed, well taken care of, and an immediate sense of relaxation. Chris did an amazing job getting my sore and tight muscles back into a good state. He was respectful, professional, and I will definitely book with him next time I'm in town. Thank you, Ballaura team for a simply outstanding experience! read more

Loved the massage. It was relaxing and exactly what I needed. Very friendly staff when I came in and attentive to my comfort. I'll definitely be back!! read more

Ballaura Wellness Spa - Heading to the 90 minute massage - Massage Near Me - Olympia, Washington

I'd like to give an update on my review. Elle the manager Followed up with me called me an even emailed me which I truly appreciate it. She was very nice and understanding and after I went back for a complimentary full body massage and it was the best experience I've had and the best massage I truly want to thank her! read more

Josie was fantastic. She made me feel so comfortable and taken care of during my first maternity massage. She was educational and friendly throughout the massage but also let there be plenty of room for silence so I could relax. I'll definitely be back to see Josie! read more

I made a reservation from a friend as a bridal shower gift. They list her reservation but charged my cc. Very disappointed

Josie was incredible! She was great at listening to your needs, gave the perfect pressure massage, was friendly, and I couldn't recommend her more. The spa itself was very clean and beautifully decorated on the inside. The lighting in the massage room was a little brighter than what I'm use to at a spa, but everything else was nice. I will note that masks are required for those who don't know. I respect each businesses decision, but just would've liked to know ahead of time when confirming my appt. It's already challenging to breath while lying face down and 36 weeks pregnant so the mask just made it that much harder. read more

On first impressions, the space is wonderful and the hours are perfect for my work schedule. Angela was kind and accommodating from start to finish. She even double checked the ingredients on a product I was purchasing to make sure it would work for me! My experience with Hailey was fantastic. She communicated with me before, during, and after my massage to ensure that I knew what to expect for my service. She addressed my needs and was really attentive and sweet. I was extremely nervous after a less pleasant experience at another spa, and Hailey and Angela put me at ease. I will absolutely be returning to Ballura and recommending it to my friends! read more

Emma gave the best massage ever, and is very knowledgeable about the healing power of massage. She gave me good advice about my back problems. read more

Massage therapist emphasized "this will be a 60-min massage...blah blah". I look at my watch, the session started at 3PM. Ended exactly at 3:45PM. What a joke. It's unethical to lie to customer. Basically paid $95 for 45 mins of mediocre massage consisted of light skin touching, albeit I asked for medium to hard pressure. read more

I went to Ballaura for the first time last weekend. It was a wonderful experience! I have a 60 min massage every two weeks and have been for over a year. When I stay out of town I visit other spa's. I'm so happy I booked a 90 min massage with Josh! He was very talented and seemed to have a Healers skill!! He used just the right amount of pressure and checked in with me to be sure it was good pressure. He was quiet and moved like he was performing art. The spa was cure and clean and the took precautions to prevent the covid virus. It was very professional yet relaxing. I will be back! read more

Soothing atmosphere, pleasant staff at front desk and an amazing massage! The therapist has very strong hands and gives the perfect deep muscle massage. read more

Great therapists, love online booking and the atmosphere. I've seen Kelsey and Jennifer recently and they both do great work, leaving me relieved and relaxed! read more

The staff here are amazing! The front desk gal is so warm and welcoming and my massage therapist Kelsey gave me the best massage I've ever had. read more

Because the front office staff was very nice, respectful, and had great customer service skills and my therapist that day was Phenomenal !!!

It is a very well designed waiting area. I looked the warm neck wrap while I waited. I appreciate that I can choose the music (5 different stations) to set the mood for my massage. I love that you allow your lmt's the freedom to use all their skills to help clients meet their goals. I also like that "extras are not extra. So I got cupping and scraping during my massage and was given the option for aromatherapy as included. I'm excited to try the infrared sauna before my next service. read more

I recently sought care from Ballaura due to massage needs from my car accident. The personnel that provide administrative support and keep things running are Dynamite! My Massage Therapist Casey was phenomenal! I expressed my appreciation for his professionalism, bedside manner, and overall ability to provide relief. Thanks again Ballaura! Your Team is something special! read more

Kelsey is an amazing massage therapist. She's intuitive, respectful and welcoming. Had an awesome massage.

I love this place! I've received multiple 60 minute massages and Kelsey, Dillon and Marissa are all fantastic! Highly recommend relaxing with a massage. read more

I had a 90-minute that was pure heaven. My massage therapist (I don't remember her name) used the firm pressure that I requested and addressed every pain issue that we discussed. I was just in town for a vacay, but if I lived in the Olympia area, I would absolutely use this spa on a regular basis. read more

My shoulder has been killing me so I finally decided to book a massage and found Ballaura online. I was dissatisfied with the entire massage. I felt that my masseuse wasn't able to apply the pressure I needed, and when I asked for more, she used a cold rolling tool that wasn't much better. 10-15 minutes of a 60 minute "neck, back, & shoulders" massage should not be a scalp scratch. I will not be returning, or recommending to anyone. Left the office more tense/stressed because I paid $115 to be tickled and oiled up in peppermint oil :( read more

Excellent service. Easy to schedule. I had a massage with Deonte and it was one the better massages I've had in a while. Appreciate the Covid-19 precautions. Definitely recommend! read more

My husband gifted me a 90 minute massage with a gift card to Bellaura for Mother's Day, and I was thrilled! I scheduled immediately and landed an appointment with Casey Felt. As a first time mom of a 3 month old I was dying for some relief in my neck and shoulders, as well as working out some post-partum kinks in my hips and addressing an older injury in my back from a car accident. As an LMT myself I've received massages that have ranged from good to bad, and from extraordinary to strange. My experience with Casey was excellent! He managed to address all my issues from a treatment perspective, in a very relaxing and professional manner. He had an attentive and intuitive touch, and I walked out feeling 100% better than when I arrived. I would recommend Casey to anyone looking to relax, but also to those with specific needs to be addressed. Not all therapists are able to find what you're telling them is going on in your body and then address it meaningfully, but Casey did just that and I hope to book with him again soon! read more

I have been cast aside by this establishment. I got a referral from my doctor to get massage services from them, I was never called. When I got ahold of someone on 6/10 I was told that I was going to have to be put on an insurance wait list. She said she would be adding my referal to that list and would call me back to tell me how long i mjght have to wait. I never recieved a call. I emailed them on 7/1. Recieved a response about having a long wait list, and soon someone would call and tell me how long I would have to wait. I still have not been called and put on the wait list. I am in pain, and now it is 8/15, two months later. I asked them in July to just tell me if I needed a new referral to somewhere else. Would that much respect have been so hard? Clearly everyone with insurance should steer clear of this establishment. ****DON'T WASTE YOUR TIME**** read more

I had Elena give a 60-minute prenatal massage and would totally recommend! Relaxing and a great atmosphere.

They did very well. My fiancé and I were happy with the deep tissue massage. Will come back when we are back in town again.

Oh My!!! Kalena is amazing! She was extremely pleasant and did a great initial assessment to find out what is going on with me and my body. She found every tight little muscle I had and worked through them. Thank you for helping me recover. read more