1. Luxe Scalp Spa

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Rockford, IL

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Luxe Scalp Spa

4.8 (9 reviews)
Closed • 10:00 am - 5:00 pm

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10 months ago

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1 year ago

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Ask the Community - Luxe Scalp Spa

Are you able to give someone a scalp treatment if they have curly hair?

Hello there ! Yes we are able to do japanase headspa for curly hair

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2.8(13 reviews)
1.6 mi

I have struggled with acne for decades, and after persistent efforts from NPs Lori and Bryn, and…read morecosmetic treatments from esthetician Renee, I finally get compliments on my skin. It's taken time and various treatments, but I find the practitioners here are up to date on the latest treatments, and willing to change strategy when the desired results are not achieved. I've seen other dermatologists before, and not all of them will talk to you about how to properly apply your skincare and sunscreen, and which products you use. While they have a small boutique where you can buy products, I don't feel pushy sales techniques, and instead will recommend custom solutions.

The story concludes with me going to the Emergency room, after a week of not eating or drinking or…read morebeing able to hold anything down with a dr that can look me straight in the eye and tell me I don't have cancer. Took him literally 5 minutes. I will literally never be back. If they are the last place I will youtube, google and chatgpt it and do it myself or have someone that I can instruct how to do it. I almost did that in the first damn place. Thanks for almost being better than having no access to medical care. I mean, if a guy was holding a gun to your head and saying "i am going to kill you" over and over again that would be torture. Being in a position of what is supposed to be a respected place of authority, dicking you around on whether you have cancer, you pay 200$ a visit regardless of whether anything besides getting you dicked around gets accomplished. Apparently according to Mengellee if you want it done right, you have to let your doctor walk in, look them straight in the eye, and tell them "I am not like these other fucking clowns you have here, I am here for important reasons, so don't fuck me around like some kind of asshole"

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WM DaySpa Salon

WM DaySpa Salon

3.3(65 reviews)
2.5 mi
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WM is the only place I can count on for a great massage. The desk staff is always friendly and…read moretheir masseuses def. know what they are doing. I've had Jackie before but my most recent trip I had noemi - both were great and really listened to what I needed/want regarding pain points and pressure. I also love coming here because of their spa area. Once you check into your appt. you get a robe and slippers and a key for your own locker. Then they walk you back to where they have the bathrooms, showers, steam room, area to do your hair/makeup and then there's another door to the sanctuary area where you wait for your appt on their comfy couches w/fireplace. Not only am I getting a massage but I can also spend time in the steam room and relax and really feel like I am getting my money's worth! I cannot recommend this place enough!!

I had a terrible experience at this salon, primarily due to the actions of Marita. I went in for a…read moresimple toner to correct brassiness while keeping some of the blonde for dimension. However, she insisted on lightening my hair further, claiming that toner alone would turn it green. When I tried to clarify what I wanted, she shut me down, saying, "Don't tell me how to do my job." Initially, I thought she was joking, but given how she treated me afterward, I realized she likely wasn't. The next morning, I woke up unable to brush my hair properly. I felt stiff, tangled chunks in the back of my head and immediately called the salon for help. The receptionist booked me an 11:30 AM slot, and I asked to speak with Marita to let her know I was coming (assuming we were still on good terms). Instead, she rudely dismissed me, accused me of wanting a free service, and told me to "just wash it off." I then spoke to another manager, Christina, hoping for better customer service. Unfortunately, she also shut me down, refused to let me come in that day, and told me I'd have to prepay for a future appointment just to be seen. I ended up having to go to another salon, where the stylists confirmed bleach had been left in my hair, causing significant damage and breakage. Mistakes happen, but how a business handles them matters. Instead of taking responsibility, Marita and Christina ignored my concerns and refused to help--leaving me with severely damaged hair. If you value your hair and good customer service, I strongly recommend looking elsewhere. Photos and screenshots will be posted to comments They had me sign a form agreeing that they couldn't guarantee the color would come out exactly as I requested. When colleen reached out to me this week after this whole incident, she also dismissed my concerns and lead with what I signed even after I explained the color was not the problem, the bleach was. And then stopped responding

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Smooth Laser

Smooth Laser

2.8(12 reviews)
0.1 mi
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True Laser is one of the few places in Madison that offers true LASER hair reduction, because there…read moreare many places in Madison that claim to offer laser but really they do IPL (Intense Pulsed Light) which is less effective. The prices are very reasonable and through the research I've done they are the best in the area with the best technology. Personally, their services work well for me. I don't have to remove hair in the areas that have been treated--some fine hairs left, but not enough to be significant. I have gone there for quite some time because I've added more areas to be added for removing hair. However, as I've gone back more frequently, I have become disappointed with some aspects of their services. re: Clarity about their services. I wanted bikini line removal. Every tech seemed to quibble about how much would be "bikini line" removal would be. For example, I had about two hairs a little lower and some would quibble "oh, that's not within 2 inches". it's TWO HAIRS and I bought an entire package. Some told me "Our policy is 2 inches in for the bikini line" but excuse me for not using a ruler to measure my bikini line--and if they are really that picky about this, the first time you come in for a treatment, they shoudl take a ruler, measure 2 inches, and show you exactly how much hair they will remove. Also, at my last visit, they did something that turned me off. I got a bikini line hair removal touchup, and at my previous visits, they always gave me aloe vera to apply after the visit. This time they applied hyrocortisone cream, which is OK, but they gave me an ice pack to put on the area for a few minutes which was inside a folded paper towel. The ice pack was clearly not to take home but used by other clients. THat means they are giving you an ice pack covered with paper towel that has been near other people's crotches. No thanks. I'd go back here again because of the superior laser technology they have there but other parts are turnoffs.

This is a great place to go to get some "me" time in for yourself in a hurry. I've had the laser…read moretreatment done once as a trial and have decided that it's well worth the cost, however.... it's just not a necessity. I have no problem shaving my armpits. =) I've also had the microdermabrasion done. I must say, I wasn't impressed. Basically, its "exfoliation with a vacuum". No thanks! I'd rather scrub my face at home. I had a chemical peel done and thoroughly enjoyed it, although it only lasted a mere 10 minutes. This truly cannot be classified as a spa. When I think of spa, I think "ooh, time for relaxation". At True Laser, it's more like get in and get out! Before you know it you're on your way back home thinking... "did I have my facial yet today?" All in all, I recommend True Laser if you are getting the laser hair removal treatment done, it does work and it IS worth the money, if you have it. I only had one treatment done on my underarms and after three weeks, I've noticed that my hair seems to grow in less coarse and finer. It's much easier to shave and I don't have to shave as often. I'm left to assume that with two more treatments, I wouldn't have to shave my underarms ever again....

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Laurel+Ash Salon and Spa

Laurel+Ash Salon and Spa

2.9(28 reviews)
2.4 mi
•$$

Really pleased with today's pedicure. I went with my sister-in-law, and they got us in on a…read moreSaturday with just a couple days notice. I have previously had massages here, but I hadn't been in about a year. Wow! I had heard they were under new management, and it really shows. New decor. Everything in good shape. The women at the front reception desk were super nice. Two people apologized to us that one of the nail techs was running behind, and they checked on us while we were waiting (and it was seriously only maybe a 10 minute delay!). I appreciated that we weren't left wondering and waiting. My only suggestion would be direction for where to put our winter coats. We ended up throwing them over the back of our pedicure chairs, but some hooks would have been easier. Not even a complaint though! Really happy too with my pedicure. Nothing felt rushed. Both techs were super friendly and did a perfect job. We chatted away, and they offered us drinks a couple of times. A+, will definitely be back!

I've been coming to this salon since ownership changed, and I am so happy with the services I…read morereceive here! ALL of the girls here are super nice, very knowledgeable, and talented in their work. I have very long hair, and Esma is excellent with helping me keep it as healthy and beautiful as ever. Danelle is awesome with brows and skincare- she is my go to! I've had too many good experiences here to name everyone who's been a part of it, but I highly recommend this salon! If there's ever a problem, they are so quick at making it right immediately. These ladies take good, good care of their customers.

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Luxe Scalp Spa - spas - Updated October 2026

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