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Luxe Hair Salon

2.9 (12 reviews)
Closed 12:00 pm - 8:00 PM

Services - Luxe Hair Salon

Haircut

Luxe Hair Salon Photos

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2 years ago

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4 years ago

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4 years ago

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7 years ago

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6 years ago

Great people work here . Listen to you ..clean, open , feel safe. Mary was such a kind,funny,in the know women.

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5 years ago

Luxe will make you sit in the car while your children get their hair cut. Mask up, even though the county isn't required to do so.

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9 years ago

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6 years ago

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7 years ago

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7 years ago

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10 years ago

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9 years ago

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Sun Spot - Avon

Sun Spot - Avon

2.3(4 reviews)
1.6 mi

I am writing to formally express my concern regarding the handling of my cancellation request and…read moremy overall experience as a long-term customer. Toward the end of September, I visited the Sunspot location to cancel my monthly tanning subscription. I have been a paying client for approximately two years and have been a customer on and off since 2013 and never had a previous complaint. The staff member I spoke with confirmed that she noted my request in my file and informed me that I would receive a call from corporate two weeks prior to my next payment draft. She also provided me with the corporate contact number. After leaving the salon, I called corporate and spoke with Lynn, who explained that Teri handles all cancellation requests and would call me to verify my intent to cancel. (This was the required process per the bank rules) I did receive that call from Teri, who was kind and personable. During that call, she assured me that my monthly payment had been stopped. When I first spoke with Lynn, I also shared my concerns about the tanning beds included in my package. Bed #13 produces no noticeable results, and bed #15 becomes uncomfortably hot to the touch. I was told that no other clients had expressed similar issues, but my coworker--who uses the same beds--experienced the same problems and even reported a burn due to a crack in bed #15's glass. In addition, bed #15's lid does not stay open properly, posing a safety hazard when trying to get in and/or out the lid falls. I felt my concerns were minimized, which was one of the reasons I chose to cancel my membership. On Thursday, October 16th, I noticed that my card had still been charged for the October payment. I immediately called corporate. Lynn answered, stated she was in a meeting, and asked me to call back in an hour to speak with Teri. The call disconnected abruptly, and I was unable to reach anyone when I called back. Later that afternoon, around 4:10 p.m., I received a return call from Teri. While the call began positively, the tone changed when Teri stated she had previously told me that Sunspot had switched credit card companies and that I should call if my card was charged again due to known system issues. I do not recall being told this, and it was concerning to learn that this was a known problem. If this issue has affected other customers, it seems the company should proactively monitor cancellations to prevent unauthorized charges AND immediately issue refunds if they occur. Teri did process a refund and emailed me confirmation, for which I am grateful. However, the overall experience left me feeling that customer concerns are often dismissed or treated as inconveniences rather than opportunities for improvement. I hope you will review this situation and consider the feedback seriously. I have appreciated being a Sunspot client for many years and would like to see greater attention given to both customer service and equipment maintenance moving forward.

Been coming here for years, and never had any problems. That changed when I brought my newly…read moreacquired service dog in training to tan. I walked up to the counter and was told I couldn't tan unless I put my dog in the car (it was 90 degrees outside) or took her home. I questioned how my dog would be able to alert me if she was locked in a car? She said the law says service dogs weren't allowed in the salon and if I couldn't find the law, she would find it for me. I never found any proof of that with ADA, and though she said she had the proof on her desk at work, she never provided it. Adding to her rude behavior, she questioned why I had a service dog now, but never had one before, and put the words service dogs in quotes. How does you even respond to that?!? All I wanted was to get my money back and go elsewhere but was refused a refund because "I didn't have a good enough reason to get one". The owner was rude, condescending and insinuated I was trying to pass off a pet for a service dog. I had plans to use several of their services but now I'll just have to accept I lost my money and warn others about my bad experience.

Arch Eyebrows & Spa - Exterior of store

Arch Eyebrows & Spa

3.3(13 reviews)
1.2 mi

Wanted to try a new place that was in closer distance for eyebrow threading. Initial welcoming was…read morenot warm overall customer service was lacking, multitasking during service, no indication of disinfection or sanitation between clients. Based on my experience I feel that there are better places in the Indianapolis area worth your money. The eyebrow threading in general was the worst that I have had in a while, waiting for them to grow back after a butchering of my eyebrows.

I will NEVER. And I repeat. NEVER. Go here again…read more I have gotten my brows done for over 15 years now, and on Thursday, I decided to come here (for the third time) because they're 5 min from my house. They've always been extremely rough with my face... So after the first time of getting my eyebrows threaded here... I asked to do waxing. (Because I had recently gotten my eyebrows waxed, for the first time, and they were super gentle! So I assumed it was a universal thing... to be gentle). But BOY was I wrong. The second time I was here, the lady had successfully talked me out of getting my eyebrows waxed, because she assured me that she would be extra gentle to my face. She did a decent job. I would go see her again, maybe. But THIS time, however, when I came in, the lady (in all grey) asked what service I would like, and when I said I would like my eyebrows waxed, she didn't say another word to me after motioning towards her chair... And the next thing I know... She completely TORE OFF the skin under my eyebrows. She was running her mouth the whole time, putting hot wax on my face and ripping it off without any noticeable care... It hurt so bad. But I didn't realize she was tearing off my skin until she put the alcohol on my face and it BURNEDDD!! It burned so bad tears swelled up in my eyes. But since I asked for waxing, I just assumed that maybe this was on me. Then she took to threading, because apparently she didn't wax my brows right all the way correctly, so she started threading my brows, and told me that she needed to fix a few areas... so what was I to do? Tell her no? So I had to sit there while she ALSO threaded me. Lmfao 10/10 worst experience ever! It wasn't till I woke up the next day... That I saw there were red gashes above my eyelids, (under my eyebrows,) where the bruises were healing, where she completely tore off my skin. And they hurt!!! Like touching them hurt!! (I'm talking at least 19hrs later!) I took pictures of them. So if anyone would like them. I can put my email (ahsbrent@gmail.com) and you can reach out to me. But I'm way too embarrassed to put them on this page publicly, because she really tore me up. Lastly they charge you extra to use card instead of cash and I think it's an easy way to intentionally upcharge EVERYONE who comes in... Because like, who brings cash? So 10/10 I would NEVER go here. (And since that's a double negative.) I would 0/10 go here. So if they muff you up, that's on you.

Photos
Arch Eyebrows & Spa
Arch Eyebrows & Spa - Interior workstation

Interior workstation

Arch Eyebrows & Spa - Eyebrows with a chunks off of both sides nearest the middle

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Eyebrows with a chunks off of both sides nearest the middle

Dermadorn - Healthy snack and bathroom

Dermadorn

5.0(2 reviews)
4.1 mi
$$

I went in for a last minute wax and I discovered an oasis. The customer service was amazing, the…read moredecor, cleanliness and product testers are all exactly what you would look for in a five star spa! Cute little snack options both healthy and sweet and a nice TV to pass the time if you arrive early. My appointment was on time and I felt comfortable the entire time. I will be back for some facial treatments! This place is wonderful and I would never think to go anywhere else! They were very accommodating and listened to my concerns and made me feel comfortable. I look forward to returning because of how peaceful and relaxing my experience was.

Visited Dermadorn last week because I had to have some lashes for my upcoming wedding. I drove an…read morehour because I had heard/seen good things on facebook and had trouble finding a person in Bloomington that I liked. Jennifer Rozens was fantastic! If you aren't familiar with NovaLashes, they are individual eyelash extensions and it takes some talent and practice to get them right. I was thrilled with the outcome and happy the Jennifer suggested a different style lash that curled because my natural lashes grown down. Initial investment is $175, but fills are only $45 (which is less than I was paying for fills before). A few days later and I haven't seen one lash fall off, which is atypical. Thank you so much Jennifer! Looking forward to some glam and no fuss lashes on my big day in December!

Photos
Dermadorn - Waiting area with testers, snacks, bath bombs, comfortable seating andTV

Waiting area with testers, snacks, bath bombs, comfortable seating andTV

Dermadorn
Dermadorn

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Luxe Hair Salon - hair - Updated May 2026

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