Austin is the best!!! I've been seeing him for the last 3 years and always have so much fun in his…read morechair. He's always down to try new techniques, AND is always honest and kind with me on expectations for hair color and cut. The salon itself is bright and very beautiful - it smells great and doesn't have that overpowering salon chemical smell. They'll also usually offer you a coffee or a drink while you're getting your hair done.

All glammed up! I…read morelove Pepper Salon and the extraordinary hair stylist, Felicia! My lifestyle requires low maintenance hair, so I appreciate that Felicia balayages my highlights so they grow out looking natural. Today's appointment had Felicia serving up the works- touch up base color, baby lights around the face and a lot of long layers in the back to lighten my heavy locks. I come in every 6 months to maintain and I never regret it. Thanks Felicia!

Raschell is such an Angel! Not only she gave me a much needed mommy make over, she also made sure I…read morefelt comfortable. Being new to the area, She gave great recommendations and made sure that my hairstyle and cut is something that is manageable for day to day. She is the first to cut my curly/wavy hair correctly! Usually I feel my hair be "poofy" after a cut but not with Raschell. She's extremely kind and professional. Would highly recommend!

I have been going to Raschell for about 10 years now. She was highly recommended by a friend. I was…read moreso happy to have found her. I want someone who will keep my hair healthy, looking great and updated. I can show her a photo of what I'm thinking about and if it can work on my hair she will make it happen. Raschell has years of experience and knows her craft. She loves learning and staying current with what is going on in the industry to keep us looking our best. The added bonus is she is a lovely person, who truly listens and cares. It is a pleasure to sit in her chair and chat. She will do her best to see that you have a great experience.

I had a great experience for my first time at Muse and Mane. Finding someone who truly understands…read morehow to work with curls can be tricky, but Jasmine did a fantastic job. She listened to what I wanted and gave my curly hair a cute, fresh new shape that feels so lightweight and manageable. The vibe in the salon was super welcoming, and I walked out feeling really happy with the cut. I'll definitely be going back to see Jasmine!

I had the oddest experience here today. About 40 minutes before my scheduled appointment, someone…read morecalled to ask if I could come early bc my stylist, Anyssa had a cancellation but by the end of the conversation she said never mind, your original time is best. Uh, ok. She then proceeded to ask what I wanted done. I'm thinking that's an odd question to ask as I'm getting ready to leave to go there. So I half-explained that it wouldn't be much but some refresh in color and a cut. Mind you, I scheduled for a full color and haircut. The woman on the phone said I'd need to come back for color if it needs to be lightened bc we won't have time but said she could do the haircut. I thought huh??? It made zero sense. I had been waiting weeks for this appointment and before I got there or before they even knew what it was I wanted, they were telling me they'd have to do another appt. for color. I was already unhappy at that point. When I got there, Anyssa had a friend or family member in her chair doing her hair so I'm assuming that's why I no longer needed to come early. While getting my hair washed, my stylist was talking about bar hopping tonight with the other girls who were leaving to go get ready and talking about what to wear. Anyssa was also talking about needing to get her nails done still. It seemed my appointment was getting cut short all so she could get ready for a night out at the bars. I had a 12:30 appt. on a Saturday! Like wtf is happening?! As if it couldn't get more unprofessional, Anyssa had her other coworker wash her hair next to me in a bowl while my toner is sitting. The alarm for my toner went off while she was still being conditioned. I have never experienced anything like this. Once I got back to the chair, Anyssa was telling her coworker to set up for her blow out after I leave. Like what?! She cut my hair while she had a towel on her head. You guys, it was the WEIRDEST experience! The friend eventually came back and sat down to wait for her to be done with me. It was clear they couldn't wait to shut that place down and turn it into a pregame/get ready turn-up or get the hell outta there. Anyssa tried to say what she'll do with my color at my next appt. No ma'am I will never be back. Seemed like a bunch of young girls who just wanted to push me out before I got there and were focused on the leather skirts they were going to wear to the bars. So disappointing!

Leaving another 1 star since it took exactly 10 months for my botched bob to grow back (still…read moreuneven in the back) and I never even got an apology let alone a call back from the owner.. terrible first time experience.. DON'T RECOMMEND.

I'd give this salon 1 star.. I went to my appt yesterday and Macy did everything inconsistent to my…read morepast 3 appts. While I think she does a good job. She changed her approach to my cut & color ,then upon paying my bill she said she was raising the price by 61 percent...so my 238.00 bill went to 385.00 and all I require is a partial bleach and peroxide no blow out. No toner No product. I get a old school Farrah layer with a Goldie bang. All my other hair dressers got me done in an hour n half. Macy takes 3 hours. Layers other clients within our time. She told me the price increase was because of her experience and demand of time and technique! She's 34 yrs old. I'm 61.. lololol I watch New York tutorials Alot. Ive had brilliant hair dressers in my young life. Uuuuuuummmmm she doesn't even compare to the older stylists I've known and watched. But she had done ok thus far.... But 400;Bucks for a standard layer and bleach peroxide partial? Which is low end no drama? I call it Diva mentality rippin people off... I found the Internet to even say the increase is Bloated and beyond San Francisco top tier prices..... What a joke!!! I found a salon right for me with veteran hairdressers that won't rip me off ..... Think twice before buying into salon Vivace Diva BS....

Aly was amazing. I needed my long hair chopped to a very short length, and she gave me the perfect…read morecut. She was so thorough and invested. I will definitely be going again.

How does a stylist no know to dry someone's hair fully when doing a blowout ?? I had to tell her to…read moredry it more . I understand she had another client waiting and my hair took loner than expected but he lost a really loyal customer . There is no sign I have a tough time finding the place . The decor was nice the staff is pleasant but need more experience

I've been going to Gina B. for over 10 years, and I honestly wouldn't trust anyone else with my…read morehair! She is an amazing stylist, but what really sets her apart is how well she listens. She takes the time to understand what I'm trying to achieve, explains what will and won't work for my hair, and always helps me come up with a plan to reach my hair goals while keeping my hair healthy. After 10 years, she knows my hair, my style, and probably my mind before I even finish explaining what I want! I always leave feeling confident and happy with my hair. I'm so grateful to have found a stylist I can trust completely. Highly recommend!

I've been going to Gina for years for cuts and color and I'm obsessed, even drove two hours after I…read moremoved out of the area. Cannot recommend her enough!!

I have been going to Liz for many years! I get so many compliments on my hair. My hair is healthy…read moreand vibrant every time. Liz is professional, efficient, quick, and so kind! I truly enjoy getting my hair done with Liz, as she always provides me with one of a kind excellent service!I highly recommend her!

Amazing every visit! Liz is easy to talk to and gives honest recommendations. I love how Liz…read moreexplains every step. I always leave with bouncy moisturized curls. Thank you Liz.

First of I want to give a huge shout out to the nine two five salon team both in Hayward and…read morePleasanton. I found out my goddaughter's hair was severely matted and started calling around. My boyfriend's childhood friend who also happens to be a hairstylist in the San Ramon area told me to call nine two five salon. I called the Hayward location right away since I'm very familiar with them and have gone to them in numerous different occasions. I called and spoke with Rebecca from the Hayward location and asked if anyone can detangle hair in either of their location. She got back to me in less than 15 minutes and was able to find Madison for me from their Pleasanton location. I booked right away for a Thursday morning appointment and the rest was history. We showed up Thursday morning and Madison did her thing. One of my biggest appreciation for Madison is her compassion for my goddaughter. She saw the stress in her eyes and really wanted to help her preserve her hair. Madison communicated with both me and my goddaughter about the what-ifs and how she was gonna proceed in case she couldn't save her hair but she made sure that every step was explained. Madison was very patient and made sure she didn't stay in one area of her head because her head was going to be tender. Madison brushed out my goddaughters for as long as she could. Honestly, I think the whole process took anywhere from 10-13 hours give or take split between two days. Madison had to move her schedules around just to accommodate my goddaughter. The end result was amazing. My goddaughter was extremely happy and excited with her new hair. She showed it off to me and sent me a bunch of pictures overall being happy and thankful that I found Madison. So if you're looking for someone to do detangling on your hair or really anyones hair, Madison is your go to person. Her rate wasn't bad at all either. All in all, shout out to Madison, thank you for the patience and compassion you've put in on taking care of my goddaughter. Know that it meant so much and you're an amazing hair stylist and an amazing person.

I rarely leave negative reviews, but I feel obligated to share my experience. I met with stylist…read moreLily Costa. I paid over $700 for tape in hair extensions and $350 plus 20% tip for installation of the tape in hair extensions. Within days, multiple extensions began falling out and some extensions were already twisting. I immediately contacted the stylist, documented the issues with photos, and returned for a correction appointment. Despite the repair, additional extensions continued to fall out shortly afterward. Throughout the process, I made efforts to resolve the matter directly and professionally. Rather than acknowledging the possibility of an installation issue, responsibility was repeatedly shifted to potential hair-loss concerns. However, the extensions that fell out still had significant hair amounts of my natural hair attached, and a second stylist who evaluated the installation raised concerns about the amount and placement of hair within some of the extension sandwiches. What I found most disappointing was not just the installation itself, but the lack of accountability when the problem persisted after corrective work was performed. I spent additional time, money, and effort trying to have the issue addressed, yet I was repeatedly asked to return for further evaluations after already making a trip for corrective work. After extensive discussions and continued documentation of the problem, the stylist stated I was threatening her by saying I was going to leave a review of her work. She mentioned that she would offer me a partial refund of $100 to resolve this matter but I am not to leave a review of threaten her. Apparently telling her that her work was not adequate is considered threatening. After telling the stylist that $100 was unacceptable she eventually refunded $150, but does not change the fact that the extensions failed almost immediately after installation. My expectation when paying for a professional extension installation is that the extensions remain secure for more than a few days and that legitimate concerns are addressed without the customer having to repeatedly advocate for themselves.