The Pacific Inter-Club Yacht Association uses Luxe Cruises every year for our Opening Day On The Bay event. We fill up the 200+ person Cabernet Sauvignon, and each year it's a home run. This was my first year for the PICYA, and the manager Jewel did a great job in coordinating the decor, food, beverage and schedule. If you want your excursion to be perfect, ask for Anika as your Director. Anika is a consummate professional whose calm and warm demeanor allowed me to calm down and relax. Her natural leadership ability was reflected in a even making her staff at ease. Anika was so wonderful I felt compelled to give her a big hug at the end of the day Michael Proctor PICYA Vice Commodore read more

We had a fantastic experience with Luxe Cruises for our company offsite! We had a group of about 75 people, and they booked us on the Merlot ship. Originally we were supposed to be on a smaller ship, but they moved us to accommodate our sit down dinner which was great! Working with Toby was very easy. He was incredibly responsive and gave great suggestions on what would work best for our group size. The entire crew was also exceptionally accommodating. It was smooth sailing for the most part, but it did get a bit bump as we cruised under the bridge (the views were totally worth it). Overall, a 10/10 experience that I would highly recommend to everyone! read more

I wanted to do something different for New Years Eve. This was a nice option with all you can eat Prime rib buffet and endless bar even though I dont drink alchohol I enjoyed pineapple and cranberry juice . The food was delicious and truly all you can eat. It was available all night once they let us start eating. It was organized and they started with letting different tables go in order to get their food so there wasn't just one big rush. They had a dance floor and second bar on the 3rd level. Even a 4th level that I didnt get to that is open to watch the views of the bay, which are lovely. The fireworks was the star of the show, truly awesome and amazing. The thunderous echoes of the fireworks made it sound awesome. It is definitely a couples or group of people night out. I was so surprised you could hardly ever even feel the boat moving, no sea motion sickness at all. Protip: They offer free parking or lots of people got Uber or Lift, either way get there early to avoid waiting in line to get in. Also no refunds at all so make sure you can keep your plans. read more

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Luxe Cruises made my 30th birthday absolutely unforgettable. I truly couldn't have imagined a better way to celebrate! Toby was amazing to work with throughout the planning process--attentive, patient, and on top of every detail. He made everything feel seamless for such a luxurious experience. Anika and the crew on the day of were absolute gems. My guests were fed, happy, and very well taken care of (and yes... very well drank). Their energy and hospitality made the whole day feel effortless. I can't recommend Luxe Cruises enough! If you're looking to celebrate something special, this is the team you want to trust your moment with. Already dreaming of my next sail! read more

Luxe Cruises - Venues & Event Spaces Near Me - Alameda, California

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I was able to enjoy this cruise around the bay at a company outing. Their yachts are all named after wines, and ours was the Fume Blanc. There's 3 levels, and food was served buffet style on levels 1 and 2. The 3rd level had cocktail tables and was where I enjoyed the cruise the most. The views were spectacular, and the boat was pretty steady throughout. It got a bit choppy when we got close to the GG bridge, but because of fog, we weren't able to get very close to the bridge. The food was alright, but nothing special. The pasta tasted like jar spaghetti sauce (sorry), and the rolls tasted like the big bag of rolls from Costco. But the lemon rice, veggies and salad were pretty good. The seating was so tight that you could barely move your arms, but I'm sure that depends on how many guests there are. Our event was planned for 3 hours, but I think we were only on the bay for about 2 hours. We arrived at the designated time, but they didn't start letting us on till about 45 minutes later. Overall, the cruise was a lot of fun, and it's a nice venue for a special occasion. read more

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My friend had his 50th Birthday Party with a Cruise around the bay on the 3 story yacht name Cabernet Sauvignon Commodore. They had the 1st floor setup as a lounge area, 2nd floor was setup with a nice lunch buffet, with salad, prime rib, pork loin, and chicken with mushroom. The food tasted great!!! The 3rd deck with a bar and dance floor was very nice. Roof deck is opened with no covering, see all great scenery's. This is almost a 4 hours cruise from Alameda to the Golden Gate Bridge and back. They had a dedicated parking for all guests that's take the cruise which is a few minutes walk to the boarding area. The entire staff was amazing, they were very attentive to everyone's needs!! GREAT JOB!!! read more

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Amazing Experience from start to finish. Easily booked our Valentine's Date tickets online and checked in smoothly with the barcode. We were welcomed aboard by the friendly staff. Our beautiful ship for the night was the Cabernet Sauvignon, 4 level deck with beautiful views from front to back. I unfortunately got a bit sea (motion) sickness, however the dance floor was the cure I needed. After a delicious dinner on the 2nd level deck, we went up to 3rd deck for drinks and bit of of dance cardio. Took beautiful pictures, the staff all super friendly. They are so welcoming we cannot wait to book our next expenditure. Thank you for a great experience. They also accommodate special occasions and have a number of special events. We'll be exploring one of the many options soon! read more

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This Sunday celebration of my wife's 50th bday and my daughter's 18th bday far exceeded my positive expectations. The staff from lining the event up to the day-of were all excellent communicators and very present and helpful. The Pinot Noir yacht easily accomodated (in style) my 50 dearest family and friends. The views of our bay area, from the bridges to the SF skyline, to Alcatraz, were mind blowing. The captain did a fantastic role of giving us these sights. He was highly personable too. We loved the dancing elememt we added to the evening with DJ Slim. At my age 54 I honestly feel that sunset dinner dance cruise was in the top one to three favorite evenings of my life. I rank Luxe Cruises as a five star experience. Zero regrets. read more

Luxe Cruises - Friends gathered with bridge and skyline behind at the front of the Pinot Noir - Venues & Event Spaces Near Me - Alameda, California

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Everything from start to finish was exactly the way I wanted it! Toby was a pleasure to work with. The staff was efficient and friendly. The ride around San Francisco Bay was spectacular! The food was delicious. My guests raved about everything. Having been a restauranteur for 15 years and knowing what it takes, the entire experience was outstanding!! read more

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We held our 20th class reunion aboard the Pinot Noir and Toby helped us through the entire process with ease! From day one, all communications were seamless, thorough, and very friendly. We were able to visit the boat multiple times before the event to ensure logistics for decor, photobooth, etc. The cruise coordinator Jessica, made our night one to remember! She was so helpful, energetic and patient! She ensured we started promptly and that all the events throughout the night were on point. Lastly, the DJ was phenomenal! He kept the hits coming and we danced all night! Highly recommend Luxe cruises for any event! The cruise was beautiful read more

Luxe Cruises - Venues & Event Spaces Near Me - Alameda, California

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For a special occasion, like our recent 50th Birthday party combined for three cousins whose birthdays all were within July to October of 1975; our choice to celebrate this event on the Luxe Merlot yacht, out of Alameda, CA., was just perfect and fabulous! The attending service and staff crew were all helpful, friendly and outstanding. The Captain and our cruise event point person (Jessica) were both so gracious and accommodating. Our family guests had a wonderful time and experience, enjoying the champagne and cider with scrumptious hors d'oeuvres upon boarding the ship; then followed with feasting on a buffet luncheon menu that was prepared deliciously and presented beautifully; and topped off with three individually appointed "theme" decorated birthday cakes - one for each celebrant. All this time, while cruising around the SF Bay waters, viewing the City skyline, scooting under the Bay Bridge, and waving to the visitors on Alcatraz Island too! The service was very accommodating to our every and immediate wishes or needs; and the entire three hour celebration went so seamlessly and to our surprise, all too quickly & soon. Doing any occasion or special event with Luxe Cruises would definitely be worthwhile for anyone looking for venue options. We were not disappointed in any way; and would highly recommend it! read more

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The crew and staff members , all my guest made it a really incredible holiday event to remember. read more

Luxe Cruises - Pinot Noir Yacht - Venues & Event Spaces Near Me - Alameda, California

Absolutely unforgettable! My family, friends, and I celebrated my 60th birthday aboard the Pinot Noir, and it was truly one of the most memorable experiences we've ever had. With 60 guests on board, everything--from start to finish--was seamless and exceptional. The captain and crew were outstanding. From the moment we stepped aboard to the moment we disembarked (over four hours later), the service was impeccable--gracious, attentive, and warm. The food? Outstanding. Every course was beautifully prepared and delicious--my guests are still raving about it! If you're planning a celebration of any kind, I wholeheartedly recommend Yacht SF. They delivered an experience that was both elegant and joyful--an absolute dream come true. read more

Luxe Cruises - Venues & Event Spaces Near Me - Alameda, California

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This is the easiest party to put together. We had a party group of 74 and we were lucky enough to take out the Cabernet Sauvignon Yacht for a 4 hours cruise on the bay. Toby and the team at Luxe Cruise did everything. All I did was pick the food. The table decorations was perfect for my husband's 50th bday. The food was amazing. Everyone loved the food and had a great time. The party ended to soon. I will definitely do this again. Thank you for an unforgettable afternoon. read more

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In advance of an evening cruise on Luxe I looked at their 2.2 star yelp rating and cringed; it was going to be a long night. I had nothing to do with booking Luxe, deciding on the offerings for the evening, or paying a penny towards any of it. I was simply a passenger invited to be a guest at an on-board evening event for a group that chartered Luxe. So my skin in the game was little. Luxe Cruises hosts events on its fleet of ships departing from Alameda. On-site parking is free and easy. The ship ("Cabernet Sauvignon Commodore") was clean and everything seemed to run smoothly. We were greeted with champagne, two appetizers (small egg rolls and chicken skewers), and an open bar. Dinner came later, first a salad followed by a plate that included beef, fish, potatoes, and broccoli raab. It was followed by cake. I've never before vacationed on a cruise ship but hope, if I ever do, that the quality of food outshines this. The food wasn't at all bad, just very mediocre. Service was efficient but it took a while for all tables to get their food, a logistical fact that might indicate a buffet offering would be more efficient than table service. There are multiple levels to the boat I was on and the stairs between them are very steep. I don't know what work-arounds exist for guests who cannot navigate them but if that's a concern, inquire. The highlight of this sort of event is viewing the bay and the lights on shore from the bay. One must be outside after dark to best see this so the less time you're waiting for a plate of food, the better. I can't say I loved my experience on Luxe Cruises but neither was there anything much to complain about. If I were looking to plan an event on a boat, they'd be a contender for my business but nothing I experienced would make me choose them without also considering all others operating in this space. read more

Luxe Cruises - One of the Luxe Cruises boats (and the one I went on) - Venues & Event Spaces Near Me - Alameda, California

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Had our company sales meeting on 'The Boat' 5/1/2024. Was perfect! The food was amazing, and the service top notch. We had to switch dates due to weather concerns, and Toby was really good about us switching dates last minute. Did I say how great the food was? Beautiful day on the Bay, weather was getting a bit rough out by Alcatraz, but the Captain quickly switched gears and we cruised by Oracle Park. Have been doing these meetings for quite a few years, my employee's all agree this was the best yet. Thank you again Toby & team!!! read more

Luxe Cruises - Venues & Event Spaces Near Me - Alameda, California

Our high school grad night cruise on the SF Bay was nothing short of spectacular! From start to finish, the experience was seamless, thanks to the incredible people at Luxe Cruises. Toby and the entire staff made sure every graduate had the time of their lives. The breathtaking views of the San Francisco skyline created an unforgettable backdrop for celebrating this major milestone. The atmosphere was electric--music, dancing, and laughter filled the air as we cruised through the bay. The staff went above and beyond to ensure a safe and fun environment for everyone. They were friendly, professional, and truly dedicated to making the night special. Whether it was keeping the energy high with entertainment or making sure everyone was comfortable and well taken care of, they nailed it. The food was delicious, the activities were engaging, and the overall vibe was nothing short of amazing. If you're looking for a memorable, stress-free way to celebrate graduation, this is the perfect choice. A huge thank you to Toby and the entire team for making this a night to remember--we couldn't have asked for a better way to close out high school for our Seniors! Highly recommend - Book it before the ship sails without you! ;) read more

I haven been a vendor and client doing Labor Day weekend cruises , the team onboard and in the office are professional and I n point Highly recommend for all types of events read more

I rented the Merlot for my 40th Birthday and it was everything I hoped for. Toby and his team were very accommodating and responsive during the planning process and the event itself went off without a hitch. We lucked out with a sunny day on the bay and the captain gave us the complete tour of Alcatraz, the city skyline and even a trip under the Golden Gate! The staff was amazing, and everyone had an amazing time. Will definitely be using Luxe Cruise's again in the future! read more

Luxe Cruises - Epic day on The Bay with Luxe Cruises! - Venues & Event Spaces Near Me - Alameda, California

We had the most incredible experience with Luxe Cruises this past weekend for our company's Q1 incentive trip! From the moment we stepped onboard, the entire staff made us feel taken care of and celebrated. Every detail--from the setup to the service--was executed flawlessly. The yacht was stunning, the views were breathtaking, and the entire experience felt luxurious and seamless. Our group couldn't stop raving about how professional and accommodating the crew was. They truly helped make this event unforgettable for our team. If you're planning a corporate outing, celebration, or just want a memorable day on the water, Luxe Cruises is the team to book with. Thank you again for helping us kick off our trip in style! Americhoice Financial Group read more

Stress-free wedding planning! I thought planning our wedding was going to be a headache, but after getting paired off with Brenda Wong, it was a breeze. We had 80 guests on the Cabernet Sauvignon in early august. The meal selection was simple as we did take advantage of the Meet the Fleet Events that Luxe Cruises holds to see the vessels and try the food. They have a list of preferred vendors that they work with regularly that made it easy to secure a DJ and everything else we needed. All our guests were more then pleased by the venue and the voyage to the Golden Gate Bridge. Thank you Luxe Cruise Staff for making our special day sail smoothly! read more

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Based on the reviews it seems like a few people had bad experiences here. Well, not me! Came here for a wedding and loved it. The boat drivers were really good at their job, the bartender ladies were kind and patient, and the food was good. As mentioned before, I really enjoyed. I can't speak for the prices and the contract work, but as a guest, it was a great experience. read more

Everything from meeting at the dock and returning. Lovely staff welcomed us aboard a clean, well appointed yacht with a glass of champagne and passed apps. The food & dessert were excellent! Bartenders were exemplary! The DJ played a great selection of music to dance to. Wonderful photographer onboard, too! The birthday girl was so HAPPY! I do not have anything negative to report. Have a fantastic time if you choose to book on one of their yachts. read more

We had a most wonderful time celebrating a milestone occasion with Luxe Cruises on the Merlot Commodore. The entire experience was very special - having a floating dinner and party while cruising the gorgeous San Francisco Bay. The food and service was excellent and the entire decor of the yacht was spectacular - all worthy of a special occasion! What made it even more special was the lights and views of SF city and the bay and the bridges. The weather was perfect and not too windy or choppy so were able to enjoy the evening without it being too cold. Special word of thanks for Toby who helped with all the planning and for Liz and the cruise staff who's service was outstanding! read more

Luxe Cruises - Venues & Event Spaces Near Me - Alameda, California

What went well? Everything! DJ/music...awesome. Actual live mixing. Dude was actively managing the groove and adjusting to the crowd's engagement. Much better than the lame effort we saw on Hornblower cruise out of Berkeley. Food...limited menu, but very well executed and buffet replenishment was CONSTANT. Prime rib was outstanding and generous. Chicken was also quite tasty. Service...I cannot say enough nice about the staff. I spoke with no less than 8 different people and EVERY ONE was super helpful and customer-focused like you rarely see anymore. So...if you are looking for a great NYE fireworks cruise on a nice, new boat, with a dining experience on par with a well-run restaurant, and a very strong opportunity to get your dance thang on, go with Luxe. Best in Bay Area! read more

Wow. What an amazing experience. We rented the Merlot for our son's 16th birthday party and everything was awesome. From the open deck on the second floor, down to the crew ( Captain Corey, Co-pilot Paul and Bartender Sarah and Security guard John) everything and everyone connected to Luxe Cruises was amazing. We had over 100 people (which included close to 60 teenagers and they loved the experience of partying on a yacht. We were able to have our own DJ and own caterer and this made our party ours. The next day people were calling me saying that they really had an amazing time and it was such a good experience. Again, Thank you Luxe Cruise for an awesome experience. read more

If you want soft porn go.. They need to add disclaimer ( advisory )for age group they are catering to... (younger) group who want to twerk on stranger and have random people manipulate their body parts. Music was great, no food... we left late- 1 hour and got back early- ratio 70% women and the 30% male.. so glad I had a date!! read more

I can't being to say enough about the staff! Jewell is AMAZING to work with! She was able to pull something together last minute for me and everything worked out so well! The boat staff were amazing as well! One of the people on our sail got sea sick and the staff was so attentive to her and trying to make her as comfortable as possible. I seriously cannot say enough good things about this company! read more

First, I would like to say JEWELL and the team were amazing at getting our coporate event done sooo quickly! They got our event planned in less than 24 hours!! THANK YOU SO MUCH! the event turned out amazing and everyone had such an amazing time! I would definitely recommend doing another event in the future!! read more

This establishment should be given 0 stars. I attempted to reach out to them directly. However, my phone calls were never returned until I reached out to the AG office. This is my complaint: The event was on Saturday, December 31, 2022 at 8:30 PM - Sunday, January 1, 2023 at 1:15 AM (PT) and located on 2394 Mariner Square Drive, Alameda, CA 94501 provided by LUXE Cruises | Cabernet Sauvignon Yacht. I purchased three (3) tickets for a total of $1,118.82 (each ticket costed $372.94). The business, Luxe Cruises, did not provide what they advertised. The cruise did not follow the schedule provided/described and also started later and ended earlier. There was insufficient quantities of food and beverages on the cruise. Several attendees, including my party and I, had to travel to other deck levels to attempt to find food and beverages. Due to the food and beverage shortages, my party and I did not have dinner. It is concerning that there are various prices levels for tickets and I paid for the premium experience in full, yet the quality and experience on the cruise was homogenous. There was no distinction and distinguishable differences the tiers and level of experiences despite the varying ticket prices and the experienced provided on the boat by Luxe Cruises to attendees. Luxe Cruise is committing fraud and falsely advertising services and experiences that they cannot render. The experience and services provided does not match their advertisement/description nor my experience. I am concerned that they are price gauging and targeting consumers for the sole purpose of business, profit, and personal gain without any concern and remorse as well as attention to costumer experience and service. I would like a full refund from Luxe Cruises and request a comprehensive and thorough investigation of this business and their business practices. Luxe Cruises has not done anything to resolve the issues experienced and state that they are non-culpable. This was their first and last response after the AG office got a hold of them: "To whom it may concern I'm sorry I need to waste our time in this matter. Claimant has made several provably false accusations. We began boarding a few minutes prior to our 8:30 pm start time. The vessel log which is a federal document shows us departing at 9:10pm, returning to dock at 1:20am. By our own advertisement, if we left 10 minutes late due to last arriving guests and return to dock 20 minutes late, client received an extra 10 minutes on board. Please refer to our 1st deck floorplan where claimant was seated for this event. There is both a buffet, and beer/ wine/champagne bar on that deck. As there is limited space, we did not set up a full bar to include cocktails, but they were available all night on the 2/3° decks. At no point did any of our bars or buffets run out of anything. If there was a replenishment of an entrée on the buffet, this may delay 1-2 minutes for restocking. This delay would be common place at any banquet establishment anywhere. There were only 2 ticket types, the one the client purchased for a table that was his for the night. The other (cheaper ticket) was for a table on the dance floor that would be broken down. The guest would only have a seat during dinner. Claimant accuses us of price gauging. Our competitor located in SF was selling tickets for $100-$150/guest more than us. He could have also purchased a ticket for a ferry boat for only $75 less. He had many choices to buy tickets on NYE. He chose the most value to price cruise available. The claimant has never reached out directly to us, but would have been denied a refund, just as I deny now. Thank you for your time. Toby Proescher 510-263-9790" From reading the reviews from other guests, I'll let you decide who is the "liar." I really wish this was a dream and all made up, but unfortunately, this is the lived experience on Luxe Cruises and Events. Also attached everything they sent to me. Enjoy read more

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Ok Luxe Cruise and Events you need to do better with your catering team and alcohol contracts. Cause they obviously weren't ready for the crowd, but I was lucky enough to enjoy from the full get up and I wasn't disappointed. The pricing for New Years Eve. Boat Cabernet was a little pricey but for what we all went thru in the pandemic I don't fault business doing what they need to do and people, we were so ready to get out and celebrate so it was a one night deal for me and my friends to enjoy. Despite a few issues to work on, the DJ was awesome!!!! The views were amazing and all the staff were very professional despite the rowdy crowd who wanted to get out of the cold during the check in process. For next year I would take the notes of what went well and what didn't to make sure all the customers had a blast! Cause I sure did!!!!! DJ kept me and my friends on reminisce and we danced the night away! read more

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Love the Lit boat parties on Luxe all the baddies pulling up Friday for the boat party of the year read more

Luxe Cruises - This Friday yacht party on Luxe cruises ! All the performers. Bring your ones $ as they have no Change. It's big lit on commodore yachts! - Venues & Event Spaces Near Me - Alameda, California

Where to begin....Let's start with the positive shall we- Booked this a year in advance for our company Christmas party. Everyone was looking forward to it as we had not had one offsite in about 5 years. I am fortunate enough to be in charge of the parties and was able to select this venue. The Cabernet Sauvignon was very nice. We had gaming on the first level, dining on the second and dancing on the 3rd. Everyone enjoyed the food, but the desserts were even better. The views were amazing to say the least and our captain did a fantastic job. We had planned and paid for 220 people with an estimate as it got closer of only 180- We ended up at 90 and they DO NOT refund anything so go on the lighter side to start off is my suggestion to you. I made it pretty easy for them as I am detail oriented and like to have everything taken care of well in advance. We had it paid in full a month before our event date. Our event Coordinator was Victoria. Victoria was very responsive until she wasn't. About 2 weeks prior to our event it was extremely hard to get her via email or on the phone. She had not reached out to our D.J and come to find out there was supposed to be a walk through planned with him and there was not. They finally connected the day of only to find out there is no WIFI only a hotspot on the yacht so we had to do some quick thinking and bring our MIFI in order to have Karaoke as we had planned. Victoria had arranged via our contract to provide a photo booth. We always have them at our events and they are enjoyed by all. This was also paid for well in advance. She sent me the final details and all items were correct as were as we agreed upon or so I thought. When I arrived and boarded at 4 pm I did a visual check and all seemed ok. I was approached by a staff member Yesenia who was pleasant and told me that Victoria had an emergency and would not be joining us. I understand things happen but I had spoke to her in the morning and she made no mention of not showing up. Our food was brought out and the New york strip was actually a roast so it appeared different than we thought. The salmon was very good as was the roast. The veggies were pretty plain and I wouldnt advise selecting those. There were more mushrooms than anything else. After dinner decided to look for the photo booth. We looked on each level and it was nowhere to be found. When I asked about it Yesenia was clearly stupmed and this other guy who was not friendly whatsoever said normally they dont set that up. I told him that my contract stated you did and Victorias email to me said All was set up and I needed to do nothing. I tried to reach out to the photobooth guy - Rich at SF Booths 415-604-8446 and he didnt answer or return my message.. VERY UNPROFESSIONAL on all parts. If your job is to plan events for people then please do your job in full. It made me wonder if that was why Victoria decided to not show up, because she knew she had dropped the ball. We purchased props too but oh well. The night went on and everyone did have a nice time. Our drinks were taken away before we finished, and we had to advise the staff to ask before touching. The same happened with dessert plates if we had something left on them that we were working on they would disappear without warning. Our bartender was not well stocked with items though we paid for the premium bar, and I brought some supplemental alcohol that was approved as long as we kept it at the bar. I asked him to make me a drink with elderflower and he literally just threw some in with vodka I think and cherry it was so gross. They asked me if they could put the food away after a couple hours and I told them that was fine. They did not however tell me that they were going to close off that area completely. We had some coats and purses in the dining area and the doors were closed. When I opened the doors, I was stopped by a young man who told me we were not allowed in anymore as they were clearing that area. We paid for the entire boat so please let us use the entire boat and don't close anything off until the party is done and especially if you see people's personal items. Monday morning, I reached out to Toby who apparently is Victoria's boss. I sent him all the information and issues we had with the main one being our missing photo booth and copies of emails from Victoria. It honestly did no good there wasn't much concern only excuses. Even showing she didn't connect with the D.J As of 12/15/22. His response to our drinks being taken was "sorry our staff is so efficient they wanted to seem busy since there was 1crew member for each 15 persons ". I found it amusing when he asked if we would book with him again next year so that he could buy us a photobooth, in addition to crediting us for the missing one. I felt that we should have gotten more out of it than just that. I did not feel that our issues were taken at all seriously and will take our business elsewhere for 2023. read more

Never again for New Years Eve. Value for the money, $735 for 2, even for New Years Eve, was a rip off. Food quality was worse than Home Town Buffet. The Champaign was embarrassing, I used it for mouth wash. The limited liquor selection seemed to run dry. Also a poor way to treat clients, to have them wait outside to board for almost an hour in the winter chill and rain to check in, before even boarding. Why not verify tickets and then let people board immediately? The DJ and fireworks with SF Bay view were good, and the staff were polite. read more

So the crew, and the vessel itself was in top shape. However the alcohol selection wasn't. The food was just ok, but then again I'm a foodie. By far the most irritating thing about my experience on NYE 2022..was the DJs music catalog. Too much house music and not enough variety. read more

Working with Luxe Cruises was delightful! It makes all the difference to have someone as detailed as I am so that everything goes well.Jewell and Brenda were great at helping plan everything and were so awesome to answer all my questions and make me feel more secure that everything would go well. Thei preferred vendor Marla (Cakes Made by Me) was a great recommendation and we enjoyed the cake tasting in Berkeley as well as the final product. She was also really great to allow us to have two separate flavors and accommodate our tweaks to the design. I am highly recommending her to everyone for future cake needs! Cruise Staff: The staff that day was amazing. Thomas and Captain Richard were amazing and such kind humans. It meant the world that Captain got our names correct and conducted such a lovely ceremony. I know nothing about marine sailing, but the cruise itself was smooth and so much fun. So big kudos to him! Speaking with him afterwards was also wonderful and totally inspired us to come back and do more events just so we could experience his charm again. Cassandra, Maria, and Scott were wonderful! They were kind and attentive, especially to my mother-in-law and aunt who have limited mobility and she made sure they had their drinks brought up. I appreciate that more than I can say. Leticia, our Cruise Director was amazing! Leticia was so attentive, on point and supportive. I'm not sure if it was her job to MC, but she stepped in and made sure everything went smoothly the rest of the night. She is amazing and I couldn't have asked for better support. Food: The guests, as well as myself, greatly enjoyed the food and drinks. I love that Luxe allowed us to bring some special alcohol for my mother-in-law and my bride's special water. We also loved that we could come the day before to drop off everything. "Meet the Fleet" night was a great idea and it definitely solidified our decision to book with them, so I recommend taking them up on that offer. We tasted the food and drinks and met some preferred vendors. We loved that they gave us preferred vendor options and still gave us the option to add services if we wanted. Jewell is delightful and that makes all the differences to make clients feel safe entrusting a company with our special day. At the end of the day, it was money well spent. But more than that, it was TIME and ENERGY well spent working with Luxe, especially with only two months to plan. They made the impossible happen and saved me significant stress. For that, there are no words to fully thank them. I'm a meticulous and detailed person, but I knew with my own wedding I'd miss details and mess up something. Luxe gave me a peace of mind that is priceless. read more

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Horrible experience for Mother's Day cruise. $85!for lousy food and it took the Captain a. Hour to dock. Run!

We celebrated our daughter's 16th birthday on the Pinot Noir and the experience was absolutely fantastic. From the first call through the day-of the staff was responsive, kind and professional. We would definitely book with them again! read more

My new girlfriend had been on Hornblower before and since this was similarly priced and went out of Alameda we decided to try this one. At maybe around $95 per person for NYE it would have been worth it but over $700 for 2!! RIDICULOUS!!! The food was super weak in selection and quality was really poor. Ran out of meat and we stood in line for at least 20 minutes and finally just grabbed some scraps off the cutting board the server had left behind. For the variety of ages of guests on board the music selection seemed to favor a house beat that went on all throughout the fireworks. Countdown to midnight started at only 30 seconds to midnight, didn't seem like DJ was good at engaging the crowd for a special event. Finally they hustled us out of Deck 2 as they were docking but that process to more than 45 minutes we were crowded down on Deck 1 at the door. Would HIGHLY recommend AGAINST and won't go back. read more

DO NOT BOOK. If I could leave zero starts, I would. Paid $300+ per person for new year's event. Company advertised buffet, 4 dance floors with live band and DJ, open bar, and a night to remember. My party of 3 sat on the first floor, the bar on the first floor only served beer and wine and we had to go to the second floor for liquor; alcohol was either very cheap quality or watered down (one of my party had 12+ drinks and was standing). When the buffet opened, we noticed they redirected people from other floors to the first floor for food, food ran out and it was never refilled. Dessert was only served on the second floor, we only noticed because we were in line for drinks. The "dance floor" and "live band/DJ" on the 2nd floor was Michael Buble playing, very low, on the radio, with the lights completely on. The most upsetting part is that when a refund was requested due to false advertisement on what we were getting for $300+, the response from the company was rude and one where we were called liars. Save your money! read more