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    LuxConcierge

    4.9 (93 reviews)
    Open Open 24 hours
    Updated 1 month ago

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    John K.

    Greatest car leasing experience one could have, hands down. Andrew is a fantastic person to work with, got me the best deal on a 2026 MB C300. I reached out to him in the morning and was in my new car by 6PM the same day. Do not hesitate to work with LuxConcierge, they're the best!

    My nee car(;
    a - g.

    I had an excellent experience purchasing my new car through LuxConcierge. The entire process was smooth, fast, and completely stress-free. Hadi provided great customer service. professional, responsive, and truly attentive to every detail. He made sure everything was clear and handled efficiently, which made the whole experience enjoyable. Highly recommend Lux Concierge and especially Hadi if you're looking for a seamless car-buying experience.

    Outgoing SL55 replaced with RS e-tron GT

    Used them to get into my SL55 a few years back, absolute steal of a deal. SL lease was coming due and they got me into the lowest priced RS e-tron GT in the country (I think). These guys know how to negotiate the best deals for their customers. Top notch service, the only broker I will ever use and recommend to friends.

    EQE 350 4matic
    Alexis K.

    My husband and I had the pleasure of working with Andrew at LuxConcierge and we are so glad we did! He got us an amazing lease deal on a Mercedes EQE 350 in the color and trim that I want, plus with the added options. This was all done over the phone and he found the best deal for me in less than an hour. He was very responsive throughout the process and always replied to any text messages or call promptly. Initially my husband and I went to various dealers to look at our options and trust me, you won't get a better deal than with LuxConcierge. We're beyond thrilled with our new car and huge props to Andrew for the work that he does. Thank you!

    2025 GLC350E
    Kory P.

    While searching for a vehicle through social media, I found LC through Instagram and messaged them. Before I knew it, Hadi responded and streamlined the whole process. I got the deal I asked for with zero haggled and I picked up the vehicle the following day from a local dealer. This was the easiest car buying process I've ever done. Thank you Hadi! Highly recommend this leasing company, they beat every other offer I had.

    Valer C.

    Used Andrew from Lux Concierge to get a Macan loaner lease for a great deal. The entire process went smoothly, with me switching the cars I wanted a few times and Andrew always providing his point of view and any options he had available. In terms of the actual purchase experience, it was great. The process went smoothly, fast, there was no negotiation with the dealer needed and no guesswork. The price was what was established, we were in and out in under 3 hours from the dealer. Would highly recommend to anyone that doesn't want to go through the tedious and sometimes painful process of negotiating with a dealer.

    Alex Z.

    Leased my AMG E53 through Makayla -- and wow, she absolutely crushed it. The numbers were way better than I expected, no back and forth, no games. I didn't even tell her my favorite color, but somehow that's exactly what showed up. Felt like the car was meant for me. Can't thank her enough. She just gets it.

    Pierce B.

    Great working with Hadi - was able to walk us through the process and even helped us arrange the shipping of the vehicle. Would recommend!

    Jon B.

    This was my first time using an auto broker and worked with Andrew to find a great deal on a Taycan. Andrew is very professional, knowledgeable, and responsive. It was a great experience from start to finish. Andrew took the time to understand what I was looking for from the outset. He put in the time to find the right car on the best possible terms, and then coordinated everything from transportation and delivery of the vehicle, to arranging my lease return. I've purchased and leased many vehicles but won't do it again on my own and will work with Andrew on all my future vehicle purchases. Thank you, Andrew!

    Leo Z.

    Dream came true! I finally got my Hummer through Makayla -- and at the best price possible! She was incredibly professional, efficient, and made the whole process smooth and stress-free. If you're looking to lease or buy a car, I highly recommend working with her. Absolutely trustworthy and amazing to work with!

    Jerry T.

    After a few hours of decision making yesterday late at night, Makayla is so dedicated and patient, I've decided to lease a Mercedes C300 through her, and it turned out to be one of the best decisions I've made. The vehicle was in top-notch shape and priced fairly, and the entire experience--from start to finish--was seamless. Makayla's professionalism, quick communication, and reliability truly stood out. I wouldn't hesitate to recommend her to anyone. Got the car the next day right away,

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    3 months ago

    Andrew helped me secure a fantastic lease deal! He was responsive and communicative and we got the deal down within one day!

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    8 months ago

    Smooth experience! Got us a very good deal. Makayla was very quick to response. Would recommend!

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    Page 1 of 3

    Ask the Community - LuxConcierge

    Review Highlights - LuxConcierge

    To top it off, Andrew was even able to accommodate a last-minute request to bump up my pickup time on the day of.

    Mentioned in 38 reviews

    Read more highlights

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    I had an absolutely incredible experience purchasing my 2023 Mazda CX-30 Premium from Honda of Van…read moreNuys, and I want to specifically recognize Joyce in sales and Carl in finance because they both went above and beyond. Joyce was truly AMAZING. She was incredibly responsive, knowledgeable, and supportive throughout the entire process. From the very beginning she made everything feel easy, transparent, and stress-free. She answered all of my questions quickly and made sure I felt comfortable with every step of the purchase. This was honestly one of the smoothest and most enjoyable car buying experiences I've ever had, and that's entirely thanks to Joyce. Carl in finance was just as fantastic. He was extremely informative, patient, and took the time to clearly explain all of the paperwork and options so I felt completely confident and comfortable with everything. The finance process can sometimes feel overwhelming, but Carl made it straightforward, transparent, and actually enjoyable. I also want to mention Greg, who was very kind and welcoming as well. The entire team at Honda of Van Nuys made the experience feel professional, honest, and genuinely customer-focused. This was actually my first time ever coming out to Van Nuys, I drove all the way from Irvine to purchase the car the same day, and it was absolutely worth the trip. Joyce and Carl made the entire experience exceptional. If you're shopping for a car, I highly recommend asking for Joyce in sales and Carl in finance. They are both outstanding and truly made this a 5-star experience. Huge thank you to the team at Honda of Van Nuys for such a wonderful car buying experience!

    Van Nuys CDJR - For those with kids. They actually have a nice area to entertain the kids while you wait or get your car.

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    I had taken my car to another dealership and the work took almost a month and broke down again 6…read moremonths later. I brought my car to Van Nuys CDJR and Albert took really good care of me and my car was fixed in a week. I was comforted by how confident Albert was that we'd figure it out fast and even dealing with my warranty company was a breeze. I'll definitely be bringing my Grand Cherokee back for any future needs!

    THE SERVICE HERE IS THE WORST…read more When you call about needing service, the associates mislead you or intentionally leave out details like how long anything will take. Probably because even just an evaluation of the car's problem will take multiple days and the repair itself will take weeks. They tell you NONE OF THIS upfront. The associates are also the opposite of helpful or warm. They all make you seem like an asshole for asking questions. You also get different answers depending on who you ask, on topics ranging from what's covered to what things cost. Maybe the place is just way too overwhelmed and needs more employees and space. But the last time I almost got work there, I was told it would they would need my family's minivan for at least a few days if not weeks to fix one middle row seat that wasn't locking into place. Fed up (and having lost the car to them for weeks before), I left before the evaluation and instead went to Olive Auto in Burbank. Fixed up in a matter of hours. Never again with this terrible operation.

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    We have used Abbe at Drive Wise multiple times to get new cars, and she has made our life so much…read morebetter!! I always hated dealing with car shopping, and dealerships, and salespeople, and the haggling over price. Abbe and the folks at DriveWise make it so simple, and clean, and quick. You tell them what kind of car you're interested in, they find a bunch of cool options, and take care of everything. Could not recommend them more!! And I have in fact had my brother and a few friends start working with Drive Wise as well! They're great!

    I had such an incredible experience working with Allison at DriveWise. After a tree unexpectedly…read morefell on my car, I was in a tough spot trying to quickly find a replacement while balancing a full-time job and taking care of my two young children. The whole situation was stressful, and I needed someone I could trust to move fast and make the process easy. I found DriveWise on Yelp and was connected with Allison--and I truly couldn't have asked for a better person to help me. From the very first conversation, she was responsive, knowledgeable, and genuinely cared about helping me find the right car within my budget. Within just four days, she had everything handled and my new car was delivered right to my house. It honestly felt effortless on my end. Allison went above and beyond at every step, and I'm so grateful for how smoothly she made everything during a chaotic time. I would never use anyone else again when purchasing a car and can't recommend Allison and DriveWise enough. Thank you so much for everything!

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    Van Nuys

    My experience buying a used car at this location was okay . Of course the agents wanted me to pay a…read morelot for the car . So it was a back and forth transaction even that I have excellent credit . The good experience I had here was talking to LUKE ( the skywalker lol ) He was very friendly and his costumer skills are on point . Next time I buy another car here I'll ask him to sell me the car

    I met Ruman in October 2025 when I purchased my Lexus RZ 450e. He is very kind and answers all the…read morequestions you need to know. Overall, he 's not pressuring you or saying anything to make you buy a car. I told him I live too far away, 3 hours and 45 minutes away, and he did most of the paperwork before I got there. This is the quickest paperwork processing I've ever experienced when buying a car. We test drove the car, driving around , and I really loved it. Later in the parking lot, we tried the self - parking option, but it was not working. That 's okay; no big deal. I can figure it out later. I am very happy with my new electric car. However, later on, I tried multiple times, and the self-parking feature was still nonfunctional . I called Ruman to get it fixed and taken care of with no hassle. Ruman always answers my calls and quickly replies to my text messages, even on his days off. Also, shout out to Andrew, the manager of the service department. Thank you for fixing my car correctly . Lexus in San Diego diagnosed that my driver mirror camera needed calibration and took them three days. Andrew and his technician diagnosed my car again, and there was nothing wrong with the driver mirror; the camera was still working. Andrew found out that my backup camera was not functioning . You could still see the camera when backing up the car, but the sensor was not working, so it wasn't braking when cars drove by closely . He replaced the new camera and recalibrated it; now the car is 100% working. I am very happy even though it took ten days to fix . Mostly, ordering parts took three to four days . But anyways, thanks for letting me loan a car for ten days at no extra charge. Overall, Ruman and Andrew are the best . They listen to their customers' needs and solve problems .

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    5 Stars - A Rare and Honest Experience in the Used Car World…read more I want to share an incredible and rare experience we had with All In Auto Group in Van Nuys, and specifically with Michael Khlaif, the owner, who went above and beyond to take care of us in a way that you just don't see anymore in the used car world. From the moment we arrived, we were treated with professionalism, kindness, and care by Michael and his team -- Alberto and William -- who all worked together seamlessly. I had already researched the car I wanted -- a 2016 Jeep Patriot -- and we completed the purchase on March 28, 2025. Just five days later, during a late-night medical emergency with my husband, the Jeep suddenly broke down while I was trying to drive him to the ER at UCLA. We were shaken, overwhelmed, and uncertain what would happen next. What could have been a nightmare became a story of rare integrity and genuine customer care. First thing the next morning, Michael had the Jeep towed from our home, fully diagnosed, and repaired -- at no cost to us. Although the vehicle was sold "as-is," he stood behind the sale with honesty and follow-through. He kept us informed through every step and made sure it was road-ready again, and even had extra keys made for us at no charge, which was an unexpected but deeply appreciated gesture. This is the kind of business that restores your faith in people. They didn't have to do any of this -- yet they chose to do the right thing. If you're looking for a used car and want to work with a team that truly values their customers, I wholeheartedly recommend Michael, Alberto, William, and the entire staff at All In Auto Group - Van Nuys. Their integrity, empathy, and service are unmatched. Thank you, Michael. You didn't just sell us a car -- you showed us what standing by your word really means. - Mary Lou Sandler Owner, 3 cubed studios, LLC

    i bought a 2016 Honda civic last October 2025 and Mike help thru the process, in less than an hour…read morei brought home the car i was looking for a long time, Mike is great and very straight forward no haggling and he gave me a descent discount and took my Sentra as a trade with a good price. I've been using my civic as my daily commute and i have put on 4 thousand miles without any problem I like this dealership i will come again to this dealership in my next purchase in the future

    LuxConcierge - car_dealers - Updated May 2026

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