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Lux Nails & Spa

2.9 (18 reviews)
Closed • 9:30 am - 7:00 pm

Services - Lux Nails & Spa

Manicure

Manicure and pedicure

Nail fill-in

Lux Nails & Spa Photos

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Please do not go here I asked them to scrub my feet and literally left with my feet still dirty and my nail and my daughters nails look like toddlers did them! Willl never ever go back!!! Please save your time they don't even do hot stone or wax and there massage chairs SUCK no discount given just an apology and to fix it another day well I live an hour away and couldn't do that I just wanted to relax but where super glad to take my 110 dollars so mad please don't waste your time

This has been my go-to nail salon for almost a year since I moved back to LR! I always have a positive experience and the nail technicians are friendly and do a great job. I appreciate the many safety precautions they've taken as a business to protect their customers and staff from the spread of Coronavirus. Had my nails done today by Simon - Always clean and uniform!! Love them and Lux Nails & Spa!

Marylin and Simon are both wonderful and kind i love how my nails came out. i have been to many nail salons and have had lots of problems so it's hard to find a place where they do them perfec. 10/10 recommend

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7 years ago

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10 months ago

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Nguyen T.

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3 years ago

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5 years ago

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6 years ago

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7 years ago

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7 years ago

It's ok! They were too fast. Not very personal. I felt a little rush. I've had better nails at other places

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7 years ago

Amazing staff! Super friendly and really put in the time and effort to make your nails great! Highly recommend!!

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Ask the Community - Lux Nails & Spa

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LR Nail Bar - Compare my index to my middle finger and ring

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1.8(46 reviews)
2.3 mi

i've come here for years. it's always great! no matter who i get, they do exactly what i asked for.read more

LITTLE ROCK, WE DESERVE BETTER…read more Friday, I had a humiliating and disrespectful experience at LR Nail Bar/Little Rock Nail Bar at the Promenade, and I believe our community should know how I was treated. After receiving my service, I attempted to pay using a $40 Visa gift card and cash for the remaining balance. I clearly explained at the counter that $40 should be charged to the gift card and that I would pay the rest in cash. Instead, the employee attempted to charge the full amount. The transaction showed "declined," although the terminal also requested my signature. I was not allowed to sign. I immediately checked the gift card account on my phone. My balance had gone from $40 to $0, and the transaction history showed LR Nail Bar with the $40 transaction pending. I showed them the proof of payment. Instead of listening, another gentleman repeatedly interrupted me with "No, no" and continued swiping the now-empty gift card several more times. Another employee then became involved and told me, "Some people, not you, come in here and get a service and don't have enough money on their credit card for the service." Why was that even relevant? This wasn't a credit card. It was a prepaid gift card. I wasn't refusing to pay. I was standing there with cash, trying to pay the remaining balance. She then suggested that I pay the entire bill again and that, if they discovered at closing that they had received the $40, they would put it back on my gift card. I refused to pay twice. Eventually, the original employee confirmed that I had told him from the beginning to charge $40 to the gift card and that I would pay the balance in cash. They finally allowed me to do exactly what I had been trying to do all along. I paid the remaining balance. Then, while handing me my change, the man who had repeatedly told me "No, no" angrily said: "LEAVE." When I told him not to speak to me that way, he responded: "DON'T EVER COME BACK." Don't worry. I won't. I'm sharing this for several reasons: 1. Communication matters. There was a significant language barrier. Employees must be able to communicate effectively enough with customers to understand service requests, explain financial transactions and resolve problems. 2. Speaking around customers is disrespectful. Employees repeatedly spoke among themselves in their first language, including while discussing my payment dispute, leaving me unable to understand a conversation about my own money. I respect that people speak different languages, but when the conversation concerns my service or my money, I expect to be included in a language we mutually understand. 3. A misunderstanding never justifies disrespect. I showed proof of the transaction. I explained what happened repeatedly. I had cash in my hand and was trying to pay what I owed. I did not deserve to be interrupted, treated suspiciously, ordered to "leave" or told "don't ever come back." 4. I am calling on Little Rock to demand better. I will no longer patronize LR Nail Bar/Little Rock Nail Bar at the Promenade, and I am asking members of our community who find this treatment unacceptable to join me in choosing other businesses. 5. LITTLE ROCK--I NEED YOUR RECOMMENDATIONS. Please recommend reputable nail salons in Little Rock where customers can expect clear communication in English, professionalism and respectful customer service. Personal recommendations are especially appreciated. Businesses make mistakes. Technology fails. Misunderstandings happen. Disrespect is a choice. Spend your money where you are respected.

Photos
LR Nail Bar - Nail results

Nail results

LR Nail Bar - Nails crooked

Nails crooked

LR Nail Bar

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Lux Nails & Spa - othersalons - Updated October 2026

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