i've come here for years. it's always great! no matter who i get, they do exactly what i asked for. read more

LR Nail Bar - nail results - Nail Salons Near Me - Little Rock, Arkansas

LITTLE ROCK, WE DESERVE BETTER Friday, I had a humiliating and disrespectful experience at LR Nail Bar/Little Rock Nail Bar at the Promenade, and I believe our community should know how I was treated. After receiving my service, I attempted to pay using a $40 Visa gift card and cash for the remaining balance. I clearly explained at the counter that $40 should be charged to the gift card and that I would pay the rest in cash. Instead, the employee attempted to charge the full amount. The transaction showed "declined," although the terminal also requested my signature. I was not allowed to sign. I immediately checked the gift card account on my phone. My balance had gone from $40 to $0, and the transaction history showed LR Nail Bar with the $40 transaction pending. I showed them the proof of payment. Instead of listening, another gentleman repeatedly interrupted me with "No, no" and continued swiping the now-empty gift card several more times. Another employee then became involved and told me, "Some people, not you, come in here and get a service and don't have enough money on their credit card for the service." Why was that even relevant? This wasn't a credit card. It was a prepaid gift card. I wasn't refusing to pay. I was standing there with cash, trying to pay the remaining balance. She then suggested that I pay the entire bill again and that, if they discovered at closing that they had received the $40, they would put it back on my gift card. I refused to pay twice. Eventually, the original employee confirmed that I had told him from the beginning to charge $40 to the gift card and that I would pay the balance in cash. They finally allowed me to do exactly what I had been trying to do all along. I paid the remaining balance. Then, while handing me my change, the man who had repeatedly told me "No, no" angrily said: "LEAVE." When I told him not to speak to me that way, he responded: "DON'T EVER COME BACK." Don't worry. I won't. I'm sharing this for several reasons: 1. Communication matters. There was a significant language barrier. Employees must be able to communicate effectively enough with customers to understand service requests, explain financial transactions and resolve problems. 2. Speaking around customers is disrespectful. Employees repeatedly spoke among themselves in their first language, including while discussing my payment dispute, leaving me unable to understand a conversation about my own money. I respect that people speak different languages, but when the conversation concerns my service or my money, I expect to be included in a language we mutually understand. 3. A misunderstanding never justifies disrespect. I showed proof of the transaction. I explained what happened repeatedly. I had cash in my hand and was trying to pay what I owed. I did not deserve to be interrupted, treated suspiciously, ordered to "leave" or told "don't ever come back." 4. I am calling on Little Rock to demand better. I will no longer patronize LR Nail Bar/Little Rock Nail Bar at the Promenade, and I am asking members of our community who find this treatment unacceptable to join me in choosing other businesses. 5. LITTLE ROCK--I NEED YOUR RECOMMENDATIONS. Please recommend reputable nail salons in Little Rock where customers can expect clear communication in English, professionalism and respectful customer service. Personal recommendations are especially appreciated. Businesses make mistakes. Technology fails. Misunderstandings happen. Disrespect is a choice. Spend your money where you are respected. read more

I had a great experience with Michael, who gave me a pedicure. He did a good foot/leg rub and did well on my toes. I would also like to say that they have outstanding message chairs. My husband, however, had "Mimi" (I believe that was her name) and she was totally distracted. There was a man selling seafood, apparently, and all of the employees were signing up on his list to get food. How random! So while she was scrubbing my husband's foot, she was actively reviewing the food options and scrubbed so hard that my husband's foot hurt for 2 days afterward. It was that "cheese grater" thing, and she just wasn't paying attention. Outside of that, she put the hot towel on my husband's legs and just walked away! The towel had long since gotten cold, and he removed the towel himself and wiped the lotion off his own legs. She finally returned and said, "oh, sorry," did some minor clipping and basically called the pedicure done, moving over to a different chair to look at her phone. Rather than ranting online, we attempted to talk to the manager before we left. The cashier was very happy to collect our cash, but didn't have any English-speaking skills to take our complaint. NEVER AGAIN! read more

Mia was the tech that did my pedicure. She didn't greet me, she basically threw the selection book and nail samples at me. She was very rough when cutting the cuticles as well as dumped out the sugar scrub on my legs. Rubbed it rough for a very short time. She didn't remove the dead skin from the sides of my feet. She painted my toenails, walked off, brought back a ticket to pay and never even thanked me. To make matters worse, when I complained to the man taking payment, he never apologized or even attempted to keep my business in the future. I have NEVER left a zero dollar tip until today. There is a reason for all of the bad reviews read more

I normally do not leave negative reviews, but our experience at LR Nail Bar on June 12th was extremely uncomfortable and disappointing. The manager working that day accused us of saying we did not want a certain nail technician, which was completely untrue. We were simply visiting from Florida and had no history with the salon or staff. The interaction quickly became awkward and confrontational, and we were then made to feel as though the staff no longer wanted to service us. We have honestly never experienced anything like this at a nail salon before. Instead of feeling welcomed as customers,it extremely uncomfortable. It was a very upsetting interaction, especially considering we were just visitors trying to enjoy a relaxing appointment. Hopefully management can work on professionalism and communication moving forward so other customers do not have a similar experience. read more

Absolutely horrible! Will never go there again, the nail tech at station 10 doesn't know what square means first off. I asked for a square set 3-4 times and still got almond cause they "look more natural" her exact words. They are all crooked and she kept telling me they weren't even though it's actually horrible. The paint job looks so rushed and the underneath of my nails is 10 times worse. There was acrylic left under them on my skin, the sides are missing paint. I would never recommend this place to anyone! Not worth the money at all and I would have never paid for this. Absolutely horrible read more

LR Nail Bar - Nails crooked - Nail Salons Near Me - Little Rock, Arkansas

I got a gel pedicure and Manicure and it was the best service I had ever had . The lady who was serving me took her time and was very gentle with my nails. The vibe was there from the moment I walked in the door! I will be back 10/10 read more

Everyone is always so happy and helpful. I have used several different nail salons over the years in LR. I have been going to LR Nail Bar for several years and absolutely love them. Nails always look nice read more

They're terrible and money hungry people. I called to get a SHAPE-UP and the lady who answered stated that they were busy. Cool; that's no big deal. My brother called less than 5 minutes later to ask if his girlfriend could come in for a full set and they said for him to come on. It seems as if they were only willing to do a service if you were paying a certain amount of money. I called to discuss this with the owner and she hung up in my face. It's bad because I've been going to this establishment for over THREE years and they treat their customers like that. I will never step foot in there again and I'll never refer anyone either. Please learn how to properly treat your customers and not make everything about money. Sucks because the quality was pretty decent at least from the one lady I was going to. read more

What a waste of money! They do such poor job that it's not even a joke! Will never go back to that place!

When I arrived I was quickly moved to a seat. I was given a menu and made a choice. The woman told me I would have to add the $5 wax dip which I didn't want. Then she said I really needed the $60 one and I insisted I did not. She said again that I needed it and I politely declined. Then I started to check the color choices and she said "I'm going to do gel" and I said no thank you, I don't like how gel feels on feet. She proceeded to insist and i had to be a bit firm but I was still polite. When she started the pedicure I asked her to not use the "cheese grater" and next thing I knew she was using it. My nails were also trimmed too short and I didn't ask them to be trimmed at all (at other salons I'm used to being asked so that one could be on me). After refusing all the add ons she offered, I almost felt like it was used against me and the rest of the pedicure was simply sub par. The massage was next to nothing which was super disappointing I will not be returning to this salon and would not recommend it to anyone. I feel like today was a waste of my money. The picture I've attached was after the massage There was so much lotion left on my feet. It was MAYBE one minute per leg. read more

LR Nail Bar - Nail Salons Near Me - Little Rock, Arkansas

I gave this place one last shot and was disappointed again. The quality is extremely inconsistent, it's loud, other customers are talking on speakerphone, it's just not an enjoyable experience at all. I won't be returning. read more

Literally no. Just no. Save your money and your sanity. Worst pedicure in the fastest time I've ever experienced. Again, just no. Nail tech refused to fix issues and did not care that we were not satisfied. Extremely rude and horrible service. read more

New to the area. I went here to get a SNS dip manicure. Not even 24 hours later, one of my nail chipped and one came off. The next day majority of my nails started lifting. I have never had this happen before. The aesthetics and the free glass of wine was a nice touch but the quality of work is terrible (for SNS dip). I would not recommend. read more

LR Nail Bar - SNS DIP 1 day old. - Nail Salons Near Me - Little Rock, Arkansas

Have really enjoyed LR Nail Bar on my previous 3-4 experiences, but today it was a whole different group of nail techs and a different atmosphere, today was hurry and get finished and get the next person in the chair. I left with polish on my skin, a gap on my nails that looks like almost a week of growth and he never filed them. They need to go back to how they treated customers when they opened, they won't last long with the service they are doing today. read more

The only thing that is allowing me to give this place one star instead of one star or ZERO is the lady that did my eyebrow wax. She was amazing! Her customer service was top notch. The gentleman that did my pedicure and full set acrylic set was below the standards of a place that does full sets for 21.00. Let's start with the pedicure..... after painting my toes it looks like I'm a week out from needing a pedicure. There is a very noticeable gap between cuticle line and where the polish starts. Full set: he started to glue the nails on. One nail he put on was super crooked. I had to tell him more than once it was crooked and he said okay. The last time I pulled my hand back and said please replace the crooked nail before putting on the acrylic. I got ombré nails but my nails look super dull. I was trying this place because of the reviews but did not experience what others did. It makes me question the validity of the reviews. The kicker is after he told me the cost of my nails (before doing them) he says "can you pay that" Sir if was a issue with payment I would not have been in the establishment. I 100% believe I was profiled. I never heard anyone else asked that while in the shop. I was there for two hours. Also there is no social distancing at all. I literally sat less than a foot from another client. I understand this is money but please also protect your clients. I will not be back..... I hate that because I had high hopes for this place. I wish I could just use the lady who did my eyebrows in a different place. read more

Horrible place! Rudeness from start to finish actual walked out before that as couldn't stand them!

I have been going here for years and I have never had bad service like I did yesterday. The lady that did my pedicure for one cut the side of my foot. Before that, she made fun of the callus and laughed. She also said something about my big toenail on my left foot, that it dipped a little. She laughed then as well. She said all these things loudly, many people looked over. I felt embarrassed and humiliated when I should have left relaxed and pampered. I still tipped just cause I'm not a bad person. I should have confronted her then but I'm not good with confrontation. I will not be going there anymore. read more

LR Nail Bar - Nail Salons Near Me - Little Rock, Arkansas

Went in for a manicure on 8/7/22. While walking to the bathroom I tripped and fell over a RAISED TILE. Beside no one asking me if I was okay, the front desk receptionist who seemed unconcerned. My husband later contacted the Manager, Jason Lee, who stated "it's been like that for quite some while, the contractor finished it and wouldn't come back to fix it" "We are well aware". Mr. Lee wanted to meet and view my injury as well as my damaged sunglasses. We showed up at the agreed time, Mr. Lee was a no show and has been unreachable since. While I am feeling better, I am left bruised and sore. In addition, my sunglasses have been rendered inoperable. Mr. Lee was made aware of the situation by his own admission, yet has failed to prevent injury from happening to his patrons. There are plenty of other nail salons in the area to choose from - why put yourself at risk? read more

Giving one star is really giving too much ! African American woman are not treated the same . I was rushed did not even get the service that they provide and that I paid for ! The experience was not given to me ! I watched them service woman that were not African American with high customer service . I had to ask for something to drink which is the first thing that was asked to "other" woman . The man Hang i think that was his name barley performed the service and it was rushed . when speaking to the lady at the counter she was very condensing and gave a rush apology did not offer any type of remorse really . it was another African American family that was in there the same time on opposite sides and had a different person and experienced the same exact thing and customer service I received ! WILL NOT EVER RETURN! read more

Got simple dip nails. I don't normally get my nails done but I knew I probably needed one or two tips to even out with the rest of my nails. So I get four tips and after she's done, the nails without tip didn't match the shape of the nails with a tip. And she didn't bother to say or do anything about it. Lastly, I felt as if I was being rushed in how fast she was working on my nails, therefore I didn't bring it up. read more

LR Nail Bar - Compare my index to my middle finger and ring - Nail Salons Near Me - Little Rock, Arkansas

Painful experience, messy results, and I didn't receive the full service for the $90 Lr premium pedicure. If I could do negative 5 stars I would. I paid for the premium pedicure because it includes 1 bottle of wine. I was in with a friend and because we knew each other (their words not mine) they were not going to give me my bottle, but still charged me the same price. The male who did my pedicure cut my toe more than once, he was rough, rude and was rushing. I will never go to this nail salon again and will not ever refer anyone to this nail salon. read more

LR Nail Bar - Prices - Nail Salons Near Me - Little Rock, Arkansas

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Need to give this business a ZERO. I HAD MY PEDICURES done exclusively there and they gave me a toes nail fungus - never had one before like this so I didn't realize it and they did NOTHING to help! This is such an embarrassing fungus that impacts EVERY TOE and even raises up the nail bed! There is nothing you can do for it except ultimately have your nail removed!! read more

I really like this nail salon. Every time I go my manicurist, Jane, she does a wonderful job. Today I went and my nail chipped a couple of hours after I got home. I called to see if I could get it fixed, and Jane fixed it with no problem. I was so appreciative! My manicure looks amazing, and I've gotten a few compliments during the day today. I will continue to come here, because I have never had a bad experience in the year that I have been getting my nails done here. Their prices are comparable to other salons, and it doesn't have a strong chemical/polish smell like salons I have gone to in the past. read more

LR Nail Bar - Nail Salons Near Me - Little Rock, Arkansas

Love the atmosphere but some of the people who work there are NOT friendly. Depends on the day you go and who you get.

Worst nail salon I've ever been to! The manager at the desk was so rude!! I'll never go back and wouldn't recommend.

So sorry to have to do this. As you can see from my previous review, I really wanted to like this place. My most recent manicure is an absolute disaster. The lady who did my first manicure here was a superstar manicurist. The lady who did this one made a lot of errors that made this manicure suck. And now I'm having to live with it! I opted for black powder dip and for some reason I had black smears all OVER my skin when she was finished. Around the nail, on my fingertips, on my PALM...how? I don't know. I washed my hands and there the smears remained. I asked the lady to remove it and she tried, though she was not successful in removing all the smears. She kind of shrugged at me as if it was time for me to pay and leave, even though I was not satisfied walking out like that. Ok, I was willing to let that slide, as disastrous as it was. I didn't come here and update my review and show the smears. But now, the polish is cracking and falling off in huge chunks. The vast majority of the many SNS manicures I've had have stayed completely in tact until my next manicure. That's why I get this manicure--because it doesn't chip. Well, this one does. Additionally, I am not a fan of the "soak your entire fingertips in acetone for half an hour" method of removing old polish. My fingertips were shriveled up for days afterward and I can't even imagine what that does to my skin and my body. Can't you just scrape the top, apply cotton and wrap around with foil like everyone else does? I will not be returning and the hunt for a good nail salon in central arkansas continues. read more

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I requested a shellac manicure and a regular polish classic pedicure. Without asking I was given a dip manicure and a shellac pedicure, which they charged an additional $15 for. If you want to have a specific service or design you will need to speak up frequently. I did not know I was getting a shellac pedicure until he finished the last coat and wiped it with a towel. They had put on the light to cure (which I thought was maybe just something they do to dry regular polish quicker). I didn't know I was being charged for a shellac pedicure until after they printed the receipt. I commented to the receptionist that I was confused because I had asked for a shellac manicure not a dip manicure and her response was "well, the price is the same. Dip is better." They were quick and the shop is clean; however, the customer service was sub par. read more

This week was my first time trying out LR Nail Bar. Personally, I will not return to this nail salon on my own. My only service request was for a pedicure. This being said I only can speak for my pedicure experience. My right big toe was cut while getting my pedicure. It may sound strange to say, but I believe it was his way of getting my attention because I was in the middle of talking to my friends and wasn't answering his question. I will admit that I didn't realize he was speaking to me until after he cut me with the drill. After I pulled my foot away and looked at him, he proceeded to ask if I chose my color and continued the pedicure without apologizing or acknowledging he had accidentally cut me. I felt the whole process of receiving my pedicure was rushed. You know how you normally soak your feet in water for a few minutes before taking them out for them to work on your feet? This time, however, I did not have the same experience. I had regular polish, so when the person finished, he simply stood up and walked away; he didn't tell me to sit under the dryer nor gave me my slip, as my friend's individual did. The only person who said anything to me was the person who did one of my friends' pedicure. There was other little things I had notice but honestly I will just take my funds elsewhere. read more

Okay this is like my place to go...I've been there 20 times well I've decided I will not be going back every time has been some shit but.. I let it slide... this particular time I asked for my nails to be cut down and the guy said "no" I'll file them down wellll he didn't...today makes a week since I've been and my dip nails are cracking ! This happens every time and they blame it on one another saying everyone does nails differently. Oh and let me tell y'all about the sign in tablet at the front door! They try to stop me every time I go in from signing in because when you get 5 points you get 5$ off ! So they don't let me sign in ! Or they say you don't have to sign in and I say no I want to and I get an attitude back from the little girls at the front. read more

LR Nail Bar - All three nails are cracked not shaped the best.... Just looks horrible after 1!week - Nail Salons Near Me - Little Rock, Arkansas

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I think they did really well on my pedicure. They offer many services, and they were nice to me so i'll be back.

This place was alright. I just wish they shaped my nails a little more. No pics to show. I'll come back and try a pedicure next time.

I got dip on my nails and the polish on one of my nails started peeling the next day. Within a couple of days, polish on another nail chipped. It's only been a little over a week since I got my nails done and they already need to be redone. I do not recommend this place. read more

I went in to get a gel manicure with tips and the guy doing my nails cut my finger pinky finger open with a file and didn't say anything he only reacted to me moving my hand away . He proceeded to file it not being gentle at all and then cut it even worse then when he saw all the blood he still didn't say anything and just put the drops on my finger that stop the bleeding. He just carried on with the whole service and then they charged me $70 for my nails that don't even all match in length and the shaping is not good. They are already chipping on the second day too! Not to mention there is random dips where he didn't cure my nails correctly AND I didn't even receive the manicure service. I hope I don't get an infection. The manager said they can't do anything about it, but they will offer me a discount next time and that it was only an accident. I don't see how cutting me twice within 10 seconds of eachother IN THE SAME SPOT is an accident.. I would also not have been as mad if he had apologized to me instead of keeping quiet after I said jerked my hand back and said ow. I will not be going back here and I do not recommend it. This was not a good experience at all. Do not go here they do not care about their customers and rush to get you out and seem like they have not only ripped me off but a bunch of other people too! read more

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I would not recommend this place to anyone. It was a waste of my time even coming here. Service is terrible. This place and Lynn are overrated read more

I have been here several times and have had great service. I recommend giving them a try. I am shocked at the other poor reviews.

Had to ask the pedicurist to cut my nails and then he still didn't do it. Didn't clean our under my nails and just painted over it. When he was done my nails were still jagged. Had to have him repaint my nails because it looked like a homemade job, not like I had just had a pedicure. Still didn't look good the second time he did it. Didn't use a top coat at all. read more

Do not waste your money. They're rude, unorganized, and provide low quality work. Will not be returning.

They overcharged my daughter and I. Acted like I cheated them. Her manicure was not clipped and filed. It was the lady that did my pedicure that didn't give us a ticket. After I paid and we were leaving the lady in charge whom is always rude. Stopped me to say I didn't pay. I just paid HER!! 140.00. Two basic pedicures and one manicure that did not include filing and cutting. Plus the 10.00 I tipped the two ladies. Never going back. read more

I would give it a -100 if I could. I went to get a deluxe pedicure on July 30th, 2023. I had asked for gel. Before she even applied anything, she ROUGHLY cut at my cuticles, cut away parts of my nail so short it caused me to flinch multiple times from pain. Before she went to file my toes, I spotted the file. It was used. She DIPPED THE USED FILE in the water that my feet were in to rinse it off. It is literally illegal to use used tools on clients. I was in complete and utter shock when I saw that. It is malpractice and that should've been my red flag because it gets so much worse. A day passes and I wake up with spots and irritation all over my leg. As the day progresses they start to become boils and my leg by this point is double in size from swelling. I immediately go to my doctor and she says it is not one but TWO TYPES of staph on my leg. Now I'm on 2 medications in order to clear their mess. Go here if you want to pay 70$ for a half ass job and then a 100$ doctor bill afterwards too. Also their attitudes towards customers is incredibly cold and they rush you to make decisions. They will pester you about getting a manicure until you're forced to say yes because "they didn't understand." Weaponized incompetence in order to make sales is a nasty nasty business tactic. If I would have known I would have taken pictures and videos during because I considered taking legal action but I'm going to report them to the department of health instead. My experience here was absolutely disgusting, traumatizing, and the least relaxing thing I have ever experienced. Save your money and your skin please. read more