This is my regular nail place! I call Lux my 45 4 45 because it only costs $45 and it's done in 45 minutes ! I get a full mani with builder gel. It's clean & there's a boba place next door ! read more

I come here all the time for my gel manicures and pedicures. Literally if not twice a month then for sure once a month. I tip every time. Today I treated my self for my birthday and got my usual French tip pedi but added acrylic manicure. I showed her the inspo pic and said exactly like this. She agreed but this is what I got vs what I wanted.... I was so upset but there was no way I was leaving with these nails so I asked if I can get a removal immediately. The guy at the first chair said yea but I'll have to charge you for the full service plus removal. I honestly feel like whatever but at the same time I come so often. Tip good. Never create issues and this was a shitty job I feel like for good customer service he shoulda considered all that and just charged the removal and pedicure obvi. I sat there crying because it's so upsetting. He kept making it seem like length was my issue and said I should have spoke up while she clipped. I finally said "length is one thing but overall we have to agree the whole service looks horrible." He finally left it alone. If I'm being honest this isn't the first poor customer service or service experience but it was the worst. I'm sure after this review I won't be back read more

Lux Nails & Spa - Nail Salons Near Me - Hayward, California

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Came here day of and was taken right away. Service was great quality was good. I had a whole new set nail old set removed. The shape and design came out so good I will be back! read more

Lux Nails & Spa - Nail Salons Near Me - Hayward, California

I hardly ever get my nails done. But I when I do I always have a design in mind. Bc of the World Cup I wanted a design representing my home country. They did an amazing job. I love my new nails and the service was super quick. I made an appointment online based on the reviews and location. I booked for a random tech as I hadn't been here before. It did not disappoint. I wish I could ask for the nail tech's name. She was amazing! I'll definitely recommend to all my girls to come here! read more

Lux Nails & Spa - Finished nails - Nail Salons Near Me - Hayward, California

Beautiful, beautiful, beautiful! I just had to verbally tell the what color I was looking for, and they took care of the rest. read more

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Still 5/5. Awesome service - they even all know my daughter by name :) I normally have Bryan do my nails, but several nail techs have worked on me when he's not available and they all do a great job. I had to update my post cause I absolutely love my Disney themed nails - I didn't get the name of the tech who did it tho. read more

Lux Nails & Spa - Super cute Disney themed nails. - Nail Salons Near Me - Hayward, California

I don't like getting my feet done at all, but here is where I'm going on the occasion I need them done. They are all great, but Jenny is my goto here when I can book her. It's at a convenient location, the staff is friendly, the cost is reasonable and they are great at what they do. Cheers to the friendly/professional services provided here! read more

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Absolutely love this nail spot! The nail techs are super talented, take their time, and really pay attention to detail. My nails always come out clean and are exactly what I ask for. Highly recommend if you want great nails ! read more

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I really needed a relaxing day for myself so after donating Plasma I stopped over at Lux Nails & Spa. I originally messaged them to make an appointment but I didn't give them enough time to respond before I showed up. I walked in on a Thursday afternoon, it was not too busy and I was able to be sat within minutes. I wanted a full acrylic set and pedicure. The pedicure was just the basic with no add ons. The nail tech pushed a bit to upsell but a basic pedicure is all I needed. She did a quick and clean job. The manicurist was great. Got to work immediately and got exactly what I wanted immediately even after I changed my mind a couple of times she did not skip a bit. I was out of there within the hour and paid a reasonable price for it all. Pedicure was $30 and the full set $50. Definitely a convenient location I'll visit more often. read more

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Ability to communicate was lacking, technicians were loud and ignored my requests. They all but one went in the back to have lunch, never to check to see if my nails were dry enough to leave. I still left an 20 percent tip before my polish. Never again. read more

I just love all of them. My child for his first pedicure today at age 9. His toes and heels were just bad. Let's normalize good grooming. My baby is gonna know a dusty foot person when he sees one. They always take good care of me read more

Lux Nails & Spa - My son's pedicure - Nail Salons Near Me - Hayward, California

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Great service & massages!!! Friendly staff. Will return again. Very clean and sanitary!!

Didn't get what I asked for; disappointed. I asked nail tech to cut my nails half way down - and she cut all my nails off! Instructions were not folliwed. read more

I'm a licensed cosmetologist, so it makes me sad to write this review. Asked for 2 full face waxes. -The wax was not in a heater so by the time it was my turn it was not hot enough. -My skin was not held taught, halfway through I helped hold my skin so it would be a little more bearable. -Wax got in bf's hair because the used waxed strip was put on the bed next to his head. -Completely missed the front of my chin, when I told the owner after I heard the price he said "there's nothing there." -felt extremely rushed. In a race to use the wax while still warm maybe ? The lady doing my wax was very nice but I think maybe needs more practice or maybe just rushed. I was suppose to do my underarms and my legs still but got scared because I knew by the time they got to my armpits the wax would be even colder and with the skin not being held down I was scared it was going to be excruciating. I think better training is needed. read more

Lux Nails & Spa - After wax. I have pcos so I'm really insecure about posting this but because of my chin is why I asked for a full face wax ): - Nail Salons Near Me - Hayward, California

I am very happy with my ombré full acrylic set. (Color #30) Thank you Ivan! I highly recommend. read more

Lux Nails & Spa - Ombré full set acrylic Color #30 - Nail Salons Near Me - Hayward, California

I called this shop prior to driving because it was a 30 min drive, I asked how much is a pedi with French and acrylic on the big toe, on the phone he says "60" I asked what does the packages start at he says "45" so I'm assuming he included all the extras which is why it's totaling 60, I come in and the lady is doing my feet and she tells me extra $15 blah blah I didn't know if this was going to go left or what but I said I spoke to someone on the phone and it was $60 so whatever will total the 60 is what I want and everyone teamed up on the black girl and kept saying I was wrong and that's what I had to pay I didn't wanna be serviced anymore after that. I paid "30" for just acrylic on my big toe and nothing else was done. IF YOU ARE BLACK DO NOT COME HERE !! THEY DO NOT SERVICE US WITH KINDNESS read more

My first time here I got a regular pedicure with acrylic and got French tip which was $85 in total that's fine it was nice ! I tipped $20 I come back different nail tech which is okay and I get a pedicure and I get the regular pedicure with acrylic all white & it was $80 ... & it's been 2 days and it's already coming off... lazy job and rude . I say they do a lazy job to those who they THINK won't tip. In my opinion you'll get a tip regardless but for $80 can my pedicure last at least a week? You would think for that price.. They judge you based off what you look like, what you wear & they ALL talk about you. They greet the ones who dress better even though the ones who don't dress all that good little do they know they got more money than the ones who dressing nice. Never coming back again read more

Been coming here for the past 4 years, specifically to Ivan! He always does a great job & always takes care of me. I suggest booking your appointments ahead :) read more

Nice little gem in a semi vacant strip mall on Mission. I booked an appointment for a gel mani pedi for a recent trip and celebration of getting the digits out for fair weather..... Nice service, they do offer lots of upsells to their services but they don't push hard. They set a timer for the massage which I thought was unusual, but I guess to show you're getting the full monte. The place was busy, but not too busy, in and out in an hour. I will certainly be back! read more

Well, that was humiliating. I went in for a pedicure and nearly left in tears. I am autistic, but it's not like I wear a sign. Sometimes I have sensory issues, and can't stand being touched. About 2/3 of the way through, I found I couldn't handle the physical contact, and asked if he could skip the tests and finish up as quickly as possible. I explained it wasn't him, but that I was having sensory issues. He looked at me like like I was nuts and the lady working next to him laughed. He finished and I went to pay, and the man at the counter was repeatedly asking my name, after I was shut down, and it began to feel like I was being made fun of. By this point other customers were listening, and though I tried to explain why I needed to leave, and was happy to pay, even though the service was incomplete, either no one understood or cared. The staff was snickering when I left, and I am embarrassed by their response. I was publicly humiliated and paid for the privilege. Needless to say, I won't be setting foot in that place again, and I hope they learn to be more respectful. read more

Nelly does a gorgeous job at acrylics! She was super nice. I try to avoid getting pedicures here though because they just never come out right. read more

got a manicure...horrible, nails weren't even in length, unsanitary. my boyfriend got a pedicure and the lady dropped the spongy like thing on the floor while doing his toes and picked it up and put it back on his nails which caused him to get an infection! read more

Bright, clean and spacious with a gigantic polish selection. Wonderful nail techs. Great leg massage and wonderful pedicure! Definitely recommend this spot! Note: If you're scent sensitive this might not be your place as the ventilation is minimal. read more

I came at 4:30 on a Sunday and they said they were closed. I asked them, "How come the sign says 5?". They said, "Because they want to go home and they have things to do at the house". All I wanted was a quick manicure to get rid of this hangnail I have. I was a little frustrated because this is my favorite place to come to and I work during their business hours and Sunday was my day to treat myself. Anyways, I'm writing this review so you guys can change your sign from 5 to 4:30 or 4, so it's not misleading. read more

These are my nails 10 days after my service. I got a gel-x fullset. As you can see, 2 of my nails fell off, one broke in half, one charm is rusted and the other charm is missing. For an 85$ service, this is ridiculous. It looks like I got in a fight, and all I have done is go to school and do various school activities. I was very excited to come here because it was recommended to me by several people. I will say they all get acrylics and this place seems to do great with acrylics, but if you are coming for a gel-x service .... please save your money as mine was clearly WASTED. read more

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These people are so amazing . This is the best nail shop I have found in years . I've lived everywhere. I'm so sad cause I live all the way in Vallejo but I may have to make that extra field trip my nails are shaped to perfection and they have regular prices without all the extra capitalism. I'm a very happy customer. read more

Lux Nails & Spa - Nail Salons Near Me - Hayward, California

I've had multiple issues with appointment scheduling here. Last time, my booking was forgotten, and I waited 30+ minutes. This time, Tim took my appointment, but when I arrived, I was told it was a "maybe appointment" and had to wait again. After waiting 25 mins and Tim's rudeness we left. That said, the nail technicians are excellent and do great work. If you're in a rush, this isn't the place for you. read more

I love this spot! For the most part, every nail tech does a pretty good job. I think the guys & two of the girls (wish I had their names) usually do the best tho! Pretty affordable compared to other nail shops. I love that they are fast too. I had a full set and pedicure done today and it took a little over an hour. read more

Excellent, work done by Ivan. He knows I have to keep it classy and professional. I always make an appointment and I never feel rushed. Great vibe. Service is top notch! read more

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Treated myself to a deluxe pedicure today. It was very good and the ladies and gentlemen there are always nice always enjoy my visit

I like to treat myself from time to time or relax when i decide to go get a pedicure or get my nails done. I got a pedicure once & never again after that because obviously she did a horrible job. I officially stopped going because the owner brian himself didn't do a good job on a full set acrylic set that i wanted. I like to get them long too. Not even a full week & they were already lifting. Didn't seal my cuticle. And obviously didn't do a good job over all & on PURPOSE. If someone gets long nails you ensure to make them strong and do your job right period. Nothing to it really. Long nails short nails doesn't matter do them right. Lost a loyal customer. & many others because a lot of people i know went there because of me. You get no stars. Zero. read more

I was in the East Bay Area and really wanted to get my nails done because it was all chipped. I was able to book an appointment online right away in the morning and came in on a Saturday afternoon. It was pretty busy and had to wait 10 minutes, so it wasn't too bad. Jessica did my nails and did the chrome look exactly how I wanted. The shape however wasn't what I was really looking for, as it became too square for my liking but it wasn't bad! I also wish it was cleaned just a bit more, but I still liked how it came out. I also got a gel pedicure and was really pleased with it!! I appreciate the massage at the end even just for a regular pedicure. I forgot my cash to tip, but love how they have the option to pay via Venmo or zelle where you can also add your tip. Life saver to have that convenience!! Whenever I am back in the Hayward area I will definitely come back. read more

Lux Nails & Spa - Nail Salons Near Me - Hayward, California

never leave without smiling and loving my set and receiving many compliments , each and every time I have came here , I never stay more than 2 hours always quick and work is efficient! They will be honest and blunt which is needed when your paying to look good ! Plus they make sure to make everyone comfortable ! read more

Lux Nails & Spa - Frenchies with butterfly gems always come here to get glammed up - Nail Salons Near Me - Hayward, California

Really happy with my pedi this time. I think Rose was my technician, that's who I booked. They were busy ish for a Saturday afternoon, but I was still able to schedule an appointment about an hour ahead. I'd come back again in the future. The only part they could have clarified was why the price I was charged differed from the website. read more

Lux Nails & Spa - Nail Salons Near Me - Hayward, California

Ivan and his team here are amazing! This is my new go to for all my nail needs. I love how clean they are here especially with their COVID precautions and what not- they sanitize their equipment, chairs, pretty much everything in between clients and I have not seen that in any of the local salons. I always request for Lynn for my pedicures (the deluxe package with the orange scent is my personal favorite). Lynn is so detail oriented and will literally strip my gel polish off and redo it if something looks a little off. Their online scheduling system is convenient to book your own appointments without any back and forth. So happy I found this place! read more

It took me a lot of time looking at reviews to finally find a good place to get my nails done at. I've had a 4-5 star job since November. However, this is the worst job I've had. I don't think the lady working on my nails knew what she was doing. I told her the lines weren't straight and she said they'd be better with the second coat. After I got them done and went to my car I noticed she didn't even file my nails properly because there are tons of bumpy grooves on my nails. You'll likely get a five star job if you find the right person and always ask for that person moving forward. Otherwise it's hit or miss. read more

Lux Nails & Spa - Freshly done. It's really hit or miss here. Been coming here since November and this was the worst job I've had. - Nail Salons Near Me - Hayward, California

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THE WORST NAIL SALON EXPERIENCE OF MY LIFE!!! 100% don't recommend. I couldn't wait to write this review. I was looking for a nice nail salon in Hayward and came across Lux Nails & Spa. I made an appointment to get a fill which was granted. The next day I went to my appointment and was sat down right away. I should have got the woman's name who did my nails because she did them super sloppy and cut me sooooo bad because she was moving waaaaay too fast. After she cut me she rushed over to another station to grab this powder and sprinkled it on the cut. I assume the powder was to stop the bleeding? But why wouldn't she explain that nor tell me what was in it? I could have been allergic. At this point in my appointment I am super uncomfortable and frustrated AND IN PAIN! I chose my nail polish color and she proceeded to finish my nails. As I was sitting in the chair I realized she didn't even ask me to wash my hands before we started. UNBELIEVABLE!!! Once she was finished I looked down at my nails and saw lots of acrylic around the skin of my cubicles. How sloppy!!! A rushed nail job with poor service and poor nail practices. NEVER AGAIN!! read more

Lux Nails & Spa - Sloppy nail job. LOTS OF ACRYLIC ON MY SKIN! Crazy - Nail Salons Near Me - Hayward, California

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I grow my nails for a reason; love nail art! This place is consistently good. Jessica did a great job again today. I love my nail design thank you Jessica! read more

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Ive been going to this place for months to get my nails done and have had no issues but today was a different day. I showed my assigned nail tech the picture that I wanted her to immulate and the front desk receptionist as well. I confirmed with them both twice that she could do it because I know that not everyone has the same skill set. So when she did it wrong, I said something. She called the front desk guy over and I showed him the picture again to compare what she did. He agreed it didnt look the same but then proceeded to tell me that my nails will not be exactly the same as the picture sarcastically. I told him, thats fine but it has to look like the picture to some extent. I was trying to give the lady feedback as she was doing it but she was not listening to me. She honestly was not far off from the picture but she was not open to hearing me. He then tells me that no one can do the style I wanted, which was a simple ombre style, and I'll have to reschedule for one of the male technicians who are busy today and have no time to do my nails. I asked him, to give me a time and day and he said he will double check with them and walked off. Immediately the lady attempted to cut off my nail extensions that she just put on. I had to pull my hand back and tell her to hold on until we figure things out. She was making it seem like I was going to walk out, no girl, I want my darn nails done, like calm down. Fast forward, they get one of the guys to finish my nails and he was being hecka sarcastic with me the entire time. At that point, I just wanted to be done. He Did a pretty good job, but at the end just to stick it to me, he placed the cuticle oil on my knuckles instead of the actual cuticle smh lol. Didn't lotion my hands, no finishing touches. These people are entitled as if I don't pay them...never going back as I can spend my money at an establishment that knows how to conduct business and has basic customer service skills. If you go here just know that some of the nail techs do a good job but do not give them feedback, they will catch attitudes quickly. And I know they were talking about me on their language. Mind you, I was very respectful and tolerate the entire time. I never got out of character or raised my voice, I just told them what I wanted. This is how people go out of business, soft skills go a looong way!! We need nail salons where customer service is priority! read more

Just wanted to update my review from some time ago. This place is still my go-to for my pedicures and my occasional manicure. I made a visit today, 6/25/23, and had the pleasure of having Daisy take care of my toes today. I really want to highlight that she did an amazing job and I will definitely be requesting to book with her for the future (all of them are excellent though) Daisy just had great hands and it seemed extra relaxing for some reason. I did want to mention that they no longer accept Zelle nor do they give a cash discount. On a side note that I will not ding them on because it's on person and not all of them, I had one of the male gentleman on my previous visit a few weeks back passive aggressively reiterate that cash is best and that tips should be left in cash. I understand that, but you shouldn't pester your customers with that. On occasion, some of us do not have the time to run to the ATM as cash becomes less common as oppose to electronic forms of payment. If cash is something that they prefer, they should have kept their discount as an incentive. read more