This was our first RV experience. After this experience, I would hesitate to rent an RV again for a…read morefamily trip in the future. We selected Access RV based on their excellent review at the Utah location (the main office). However, we do not feel Jackson location is up to the bar of the main office. The local manager Kody was nice and responsive. He let us take the RV earlier than 2pm and called us ahead to make sure we would arrive at their new location. During the trip, I always got timely responses from Kody in calls/text for any problems. Some detailed comments: I watched all orientation videos a few times beforehand, but I still feel the orientation/introduction process was too rush during the check-in. If you did not ask, you would probably miss something on your trip. Fortunately, we took the video while Kody was introducing the RV, so we did not need to remember so many things in a very short time. Their website claims all their RVs are 2017 and 2018 models, so I expected a pretty decent shape RV. However, the RV we got looked old and had 14000 miles on it. The floor and the couch looked old. When we picked up the RV, the gas was not full and water was not full (we requested the full tank of water). The black tank was not dumped completely (we were told some previous renter used non-RV toilet papers). Once we drove out the RV and headed into our first RV site near the Yellowstone west entrance, We found a few other issues: a couple of curtains seemed not working well and could not be fully opened up; Windshield fluid was empty and the bugs/dust could not be washed off while driving. When we arrived at our first RV site, we found out even more problems: the water heater was not working and the water hose was missing. Kody asked us to buy a water hose at the RV site and he reimbursed us later. However, we did not have any hot water for the first night. The next day, Kody drove to our RV site and fixed the water heater for us. We did have another unexpected issue, but it was not Access RV's responsibility. The skylight lid/cover got cracked during our trip in Yellowstone and we did not know what happened. Our cell phone had no signal which prevented us from calling Kody. I had it fixed in a repair shop near Fishing Bridge RV Park and was charged about $100. When I returned the RV, I was told if I had it fixed at Access RV, I could be charged $200. Overall, our first RV rental was not very pleasant. We thought a local non-chain RV company should have better service and newer RVs, but we were wrong, even though the local company charges more than the chain ones.

We had a great trip to Yellowstone, unfortunately the RV was the least enjoyable part. The back up…read morecameras stopped working day 1 (for a novice RV driver this is a nightmare), our stereo never worked which isn't great for the long drives. Most disappointingly, the head office claim never to have heard about this from the local office where I picked up and dropped off the RV. Pretty poor all round I would look elsewhere.

I had Store It come out and do repairs on my camper jacks. It was undoubtedly the worst and…read moreshoddiest attempt to repair ever. I had to go back and redo one side and then had the come out and redo the other side. They had no idea of how to repair the problem, replacing the existing fasteners with smaller diameter fasteners. The sealant was just gobbed on with no attempt to make it visually appealing. Grey caulking on a white surface. I was charged $162 for the original mess and then charged and additional $150 for them to come back and redo their mess on only one jack. I still had to go back and replace their #6 trim screws with the proper size. I would strongly recommend NOT using this firm as their work is TERRIBLE.

Traveling through Jackson and the Tetons I ran into some emergency issues. Michael is the kind of…read moreguy, you can only pray to get to help with the coach. Watching him work was awesome. Never gave up and extremely knowledgeable. He dropped everything he was doing to come all the way into Tetons and help my family and I during an emergency. He could have simply said no but he didn't. Don't hesitate to call him. I'm forever grateful. Thanks again!

Worse place to purchase anything. I can't believe anyone would give this place more then 1star…read more After they had my 43ft 5th wheel for over seven months and did no repairs they then said it was out of warranty even though it was under warranty when I gave it to them . Trust me if you purchase from them you WILL be sorry

I purchased a new Winnebago from this dealership in March. As I write this review in late August,…read moreit remains on a service lot. It's been there for a better part of the summer. I've never been able to use it, in fact, I don't know when it will be returned. To make a very long story short, Smith RV lied about the age of the vehicle. As a result, it's in service with extensive weather damage. Work is currently being done by another Winnebago dealer in Boise. They've replaced everything from the automatic jack to the lower half of the slide-out. Smith RV is completely MIA. When I initially contacted Winnebago and found out about the age of the vehicle, I confronted the General Manager. Her immediate response was "it's not illegal." To underscore that point, she restated it several times. This was witnessed by a passenger in my vehicle. The call ended with a promise to follow-up, but I never heard from Smith RV again. From that point forward, the GM wouldn't accept or return my phone calls. Unfortunately, it doesn't end there. The servicing dealer discovered two unsecured batteries in a metal storage bin with the propane tanks. The batteries were installed by Smith as part of an upgrade package. According to the tech, they could've easily tilted, sparked, and caused an explosion. The camper is designed for off-road use, so this is a strong possibility. For that reason, it's not even road worthy. At this point, I don't expect Smith RV to act with any level of integrity. Actions up to this point dictate otherwise. I'm writing this review as a warning to other consumers. It's unacceptable that Smith lied about the age of the Winnebago. It's unconscionable that they then refused to help in any way. It's egregious that they put my life at risk. Smith RV isn't just dishonest, they're reckless. "It's not illegal" is a pretty low bar for any business. When businesses set that standard, consumers get hurt - emotionally, financially, and physically. I'm fortunate the latter didn't happen, but it was a definite possibility.

GREAT value. Chris derived and set it up for us. Clean and functional…read more Generator worked great and was really quiet! Would (will) rent again!

We were traveling from Montana to California. Because of the Covid19, we didn't want to stay in…read morehotels and the Pocatello area was the first place we could find that had trailers available to rent. We ultimately decided to go the hotel route, but I just wanted to say what a delight it was to deal with Jenny. She was very prompt,pleasant and professional. If we had been retracing our steps and coming back through Blackfeet, we would definitely have used Great Outdoors.

Purchased a teardrop camper from them last year and continue to use them for maintenance and…read morestorage. I've never dealt with a business so kind and accommodating. Incredible people, close knit team, and they don't try to screw you!!

Was on vacation about a month ago when disaster struck and long story short I have a new truck that…read moresits about 4" higher than the old truck and squats far less when I hook up my RV I came back to rescue. As a result my weight distribution hitch was completely off and I didn't have tools to rectify that. But the amazing staff and techs at Teton had me sorted in short order. I wish I was better with names but there is a "seasoned" shall we say, tech, and his "young apprentice" (no slouch in his own right) were absolutely fantastic. Now, I used to be a professional mechanic myself so I notice little details and these guys are top notch technicians I can tell you. All the staff were fantastic and if I'm ever back to Idaho Falls I owe them a box of donuts!

Hands down the best! My husband inquired about a rental to…read morestay at Idaho Dunes RV in Saint Anthony, ID and received a call back almost immediately. Our first conversation with Mitch was straightforward, very professional, and there weren't any hidden fees! We tried several other rentals beforehand and after the hidden fees were about double the price they were posted for, they didn't have the best communication and sometimes even rude owners. Glad to say that wasn't the case with Trifecta. Mitch was super helpful. The delivery fee included setup and a walk through explaining all the ins and outs (every RV is different). The tanks were filled, it was clean, ready for us to enjoy our trip, and perfect for our needs. Will 100% rent from them again if/when in need of an RV. Left some cash as a tip which he offered to send back to us because we didn't leave a note explaining it was for him. Super honest. Awesome experience!

Mitch is the best. I've rented from him a number of times and never been disappointed. Trailers are…read moreclean, well maintained and ready to go. Kevin, Hailey Idaho

My mom, who is retired and on a fixed income, recently bought an RV from Camping World of Idaho…read moreFalls so that she could have a place to stay near my house, as I just had a baby. We had a great experience buying the RV, and we felt that everyone was very kind, straight-forward and patient. In retrospect, though, I have two complaints. The first is their partnership with Good Sam's. Nothing good about it. Aaron, her sales person, convinced my mom to buy the extended warranty plan from Good Sam's, which seemed to make sense, as she was buying a used RV and we have no skills in fixing it ourselves. But when the heater stopped working in the middle of the night (and it was 8 degrees, by the way), Good Sam's claimed not to have her policy. Our experience with Camping World's customer service has been less than stellar (second complaint). It's very hard to get someone on the phone who can help with any issue. That said, Mom was able to get someone on the phone finally yesterday. Her name was Leslie, and she was very helpful, tracking down all the records that Good Sam's claimed not to have, including the date Good Sam's cashed the check for her payment on that warranty, since they also claimed to have never been paid. Bottom line: don't be convinced to do business with Good Sam's. Find another policy. It's too late for my mom, and I'm very disappointed that Camping World would recommend that anyone, let alone a retiree who is using her RV as a residence, do any business with Good Sam's.

We purchased a travel trailer in June of this year after looking at numerous different dealers and…read morefloor plans. No specific reason for purchasing from CW other than Coleman trailers are exclusive to them. I was a little worried because of all the negative reviews I'd heard. Our purchasing experience was pretty smooth. We did our homework and knew we did not want to purchase any of the additional warranties/coverages. We have used our trailer regularly over the summer and early fall. The only issue we had was not the fault of CW. We had an ongoing problem with our trailer slide. The service department was great about getting us in and when the problem wasn't fixed initially, they followed up with the manufacturer until the problem was fixed solved. Casey and Jesse were great! Overall a good experience. I'm a firm believer that you 'get what you pay for' in the sense of being educated before making a big purchase and don't blame everything on the dealer.

Same experience as others, promising to help, never showed up, never returned calls or texts for…read moreover 2 weeks! This guy needs to learn how to say he can't help if he's overloaded!

We were stranded in our trailer and Kody's got us back on the road. Can't say enough about how…read morehelpful it was to have him be able to come to us. Really awesome service!

Passing through Idaho with my Class A motorhome and stopped by here to get a engine service and…read morerecharge on my AC. Made an appointment and they were ready for me and got me on my way. Very personable and attentive. I will get them again on my way through again.

I cannot say enough good things about this company. When our RV broke down on the side of the road,…read morethey answered the call and showed up quickly around 6:30 PM. What could have been a stressful and miserable situation turned into one of the best customer service experiences I've ever had. Not only did they come out after normal business hours, but they also helped get us safely moved to their shop and stayed working on the RV until after 9 PM to get us taken care of. The entire team was professional, knowledgeable, honest, and genuinely cared about helping us get back on the road. They treated us like family, communicated every step of the way, and turned a breakdown into a positive experience. If you're ever in need of RV service or roadside assistance, don't hesitate to call them. I would give them 10 stars if I could. Thank you again for the incredible help and dedication!

I actually decided to use their services because of the reviews on Yelp and I'm so glad I did!!…read moreThis was the highlight of our Christmas Party. Gabriel is great to work with. Always fast to respond to all my questions and very accommodating to our needs. He personally came and set everything up and Harvey did an amazing job running the booth. The quality of the pictures was great. I recommend this a 100%.

From the owner: Why Choose ​SilverFire?…read more High-Quality Photos: Our state-of-the-art DSLR ​photo booths ensure crystal-clear, high-resolution ​images. Customizable Experience: From themed backdrops to ​personalized photo strips, we tailor everything to ​match your event’s vibe. Instant Sharing: Guests can instantly share their ​photos on social media or take home a printed ​keepsake. Fun Props & Accessories: We provide a wide range of ​fun props to add a touch of whimsy to your photos. Professional Service: Our friendly and professional ​staff will be there to assist and ensure everything runs ​smoothly.