We were traveling from Montana to California. Because of the Covid19, we didn't want to stay in…read morehotels and the Pocatello area was the first place we could find that had trailers available to rent. We ultimately decided to go the hotel route, but I just wanted to say what a delight it was to deal with Jenny. She was very prompt,pleasant and professional. If we had been retracing our steps and coming back through Blackfeet, we would definitely have used Great Outdoors.

From the owner: Rent a fully equipped travel trailer from Great Outdoors RV Rentals—family-owned, pet-friendly, &…read moreperfectly located in Rigby, ID near Yellowstone & Grand Teton. Our priority is making your camping trip easy, comfortable, & memorable. We offer premium brands like Prowler, Shasta, Keystone, & Coleman, with trailers for every group size—accommodating 2 to 10 guests. Planning a family reunion, park adventure, festival trip, hunting expedition, or weekend escape? Get flexible pick-up/drop-off, transparent pricing, & no mileage limits on your rental. Don’t own a tow vehicle? No problem—we can deliver, set up, & pick up your trailer directly at your chosen campsite, allowing you to focus on the fun. All rentals include insurance for peace of mind, & optional kitchen, linen, & generator packages are available for your convenience and comfort. Pets are always welcome (with a small fee)—bring the whole family along! Book easily online 24/7 or call us at (208) 403-6551. Based at 3878 E 107 N, Rigby, ID, we provide easy access to Yellowstone, Island Park, Bear Lake, St. Anthony Sand Dunes, Jackson Hole, Grand Teton National Park, & more. We accept credit card, PayPal, Venmo, & bank transfer for your convenience. Delivery, personalized recommendations, & extra support come standard! Start your adventure with Great Outdoors RV Rentals—where quality, outstanding service, & unforgettable memories are waiting.

We decided to take a trip to Yellowstone from Phoenix and agreed that renting a RV would be the…read moreway to do it. I made the reservation with Bill back in September 2014 and he took a non refundable $850.00 deposit for our trip in May 2015. Bill was very personable and friendly. A week prior to the trip I called Bill and completed the rest of the paperwork and let him know when to expect us in Idaho Falls. We kept in contact during the trip up from Phoenix to Idaho Falls since he needed to be onsite when we arrived. He rents space from Budget Rentals to store his RV's and he let us park our personal vehicle on site for free! When we met Bill he was excited to see us and showed us to our rental. The rental was extremely clean inside and out. We spent approximately one hour going through the details of operating the RV and physically performing the operations so we knew exactly how everything worked. Since we had never used an RV prior, this was a great tutorial. We were having an excellent time until one evening the house battery went dead and at the same time the slide outs to the bedroom would not close in order to drive. Luckily, my parents were also in Yellowstone with a car because there was no phone service at our campground. Once I was able to contact Bill, he gave me several different directions, but nothing worked. I picked up a new house battery but it did not solve the issue of the slide outs. I spoke to the mechanics at one of the Yellowstone villages and they said they could come out and try to get the slides back in. Bill told me to do whatever it took to get back on the road and he would pay for all of the expenses. The mechanics got the slides back in and everyone was happy. Unfortunately, we missed our kayak trip due to the issues but we were able to reschedule for the next day and Bill paid for the extra night at our campground. He felt really bad regarding our experience and wanted to help. When we returned the RV, we filled it up with gas and propane, cleaned the inside, and washed the outside. I spoke to Bill and he was ready to come down and reimburse us for the battery, extra campground night, and mechanic services, but I told him we were already on our way back to Phoenix. The next day, I received an email that not only would he be crediting our credit card for the items listed in the previous paragraph, but crediting us for the extra mileage we added to the RV and "incidentals". I sincerely believe that Bill just wanted us to have a good time and did everything in his power to do so.

What a great family friendly company! Can't wait to rent another camper again…read more You will love this video: https://youtu.be/PLFNo_dsqcg

Purchased a teardrop camper from them last year and continue to use them for maintenance and…read morestorage. I've never dealt with a business so kind and accommodating. Incredible people, close knit team, and they don't try to screw you!!

Worse place to purchase anything. I can't believe anyone would give this place more then 1star…read more After they had my 43ft 5th wheel for over seven months and did no repairs they then said it was out of warranty even though it was under warranty when I gave it to them . Trust me if you purchase from them you WILL be sorry

I purchased a new Winnebago from this dealership in March. As I write this review in late August,…read moreit remains on a service lot. It's been there for a better part of the summer. I've never been able to use it, in fact, I don't know when it will be returned. To make a very long story short, Smith RV lied about the age of the vehicle. As a result, it's in service with extensive weather damage. Work is currently being done by another Winnebago dealer in Boise. They've replaced everything from the automatic jack to the lower half of the slide-out. Smith RV is completely MIA. When I initially contacted Winnebago and found out about the age of the vehicle, I confronted the General Manager. Her immediate response was "it's not illegal." To underscore that point, she restated it several times. This was witnessed by a passenger in my vehicle. The call ended with a promise to follow-up, but I never heard from Smith RV again. From that point forward, the GM wouldn't accept or return my phone calls. Unfortunately, it doesn't end there. The servicing dealer discovered two unsecured batteries in a metal storage bin with the propane tanks. The batteries were installed by Smith as part of an upgrade package. According to the tech, they could've easily tilted, sparked, and caused an explosion. The camper is designed for off-road use, so this is a strong possibility. For that reason, it's not even road worthy. At this point, I don't expect Smith RV to act with any level of integrity. Actions up to this point dictate otherwise. I'm writing this review as a warning to other consumers. It's unacceptable that Smith lied about the age of the Winnebago. It's unconscionable that they then refused to help in any way. It's egregious that they put my life at risk. Smith RV isn't just dishonest, they're reckless. "It's not illegal" is a pretty low bar for any business. When businesses set that standard, consumers get hurt - emotionally, financially, and physically. I'm fortunate the latter didn't happen, but it was a definite possibility.

Thought it was ok to work with Bill, although Bill seems overwhelmed, and short handed, by all of…read morethe running around with these rentals he is required to do. What I object to is the cost of having one of their RVs parked and set up. The cost should have been about $250, to be fair, and that should have included driving it to West Yellowstone, from Idaho Falls, a full set up of the RV (Making all connections and firing up the heater etc). Unfortunately the heater was not set up or started, and if my friends had not been there to watch over their set up crew, the set up person would have driven off without doing anything. This was at a charged cost of $425, which considering the one way drive from Idaho Falls, the few connections required, nothing more than "financial rape" which has left an overall sourness in the experience. We drove the rig back after completely disconnecting and cleaning it, and after re-filling the RV and propane. So to be clear the $425 charge was for one way and set up from Idaho Falls to 5 miles outside West Yellowstone, some 119 or so miles. So for those who intend to fly in and have these folks set you up, beware of what I consider to being taken advantage of and be sure to insist that EVERYTHING IS OPERATIONAL BEFORE THEY LEAVE. If it were not for this fact I would have given a higher rating.

We rented a travel trailer from Bill the first week of June to take our nephews on a trip to the…read moreTetons and Yellowstone. It was a great experience! The unit looked brand new, was clean and very comfortable. It fit our needs perfectly. This was our third time to rent an RV and was definitely our best experience. Bill was really nice to work with as well. We will definitely rent from him again the next time we visit the Teton/Yellowstone area. Thanks, Bill, for supplying a quality product!

We purchased a travel trailer in June of this year after looking at numerous different dealers and…read morefloor plans. No specific reason for purchasing from CW other than Coleman trailers are exclusive to them. I was a little worried because of all the negative reviews I'd heard. Our purchasing experience was pretty smooth. We did our homework and knew we did not want to purchase any of the additional warranties/coverages. We have used our trailer regularly over the summer and early fall. The only issue we had was not the fault of CW. We had an ongoing problem with our trailer slide. The service department was great about getting us in and when the problem wasn't fixed initially, they followed up with the manufacturer until the problem was fixed solved. Casey and Jesse were great! Overall a good experience. I'm a firm believer that you 'get what you pay for' in the sense of being educated before making a big purchase and don't blame everything on the dealer.

I bought a trailer from the Idaho Falls location, which was transferred to Meridian for pickup. I…read moredrove 500 miles one-way to collect it. When I got it home to Washington, I discovered the black tank was 2/3 full of human waste. This is a disgusting failure on every level and a health hazard. I contacted the Sales Manager in Idaho Falls, Logan. He told me to take the unit to the Marysville, WA location to have it sanitized. I drove there, only to be told by Marysville staff that they "had no way to dump it" and that I should just do it myself. I called Logan back immediately while at the Marysville dealership; I was told he was in a meeting and he never called me back. I ended up having to dump and sanitize someone else's waste myself. I did all the driving, I did all the work, and I got zero professional support from Idaho Falls, Meridian, or Marysville. Unacceptable.

absolutely amazing experience. the rental process is so smooth and Kenn made it so easy. we did the…read morejetskis and wetsuits and had such a fun time he even towed them for us and loaded them in the water! will absolutely be using his services again and recommend everyone.

What an amazing experience!! Hands down the very best customer experience we have ever had when…read morerenting an RV. Lena is a wonderful person who has made the entire process super easy and effortless. Her attention to detail was greatly appreciated throughout the entire trip. If you're looking for an amazing family vacation touring Yellowstone and Tetons, do it the way it is supposed to be done (in a camp ground, under the stars) and book your trip with RV There Yet!!

This company rented us an RV for a trip through Yellowstone the. to Mt Rushmore. We had a…read morespectacular time. The RV functioned perfectly and they were great to communicate with.