1. Lux Foundation Solutions

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Winchester, VA

Lux Foundation Solutions

4.8 (18 reviews)
Closed • 8:00 am - 5:00 pm

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6 hours

Response rate

90%

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2 years ago

Very honest and highly competent. Saved me $50000 on unnecessary services recommended by JES.

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Review Highlights - Lux Foundation Solutions

“Courteous and affable, Keegan listened to our concerns and went about his inspection.”

Mentioned in 3 reviews

Read more highlights

Fortress Foundation Solutions - Fortress Shop

Fortress Foundation Solutions

(8 reviews)

My experience with Fortress Foundation Solutions was extremely disappointing…read more The project that we sought a solution for was sold to me based on Riley Ethier's, their salesman, confident assessment that my sunken concrete slab was the result of ordinary settling. That assessment mattered: both the HOA and I relied on it when negotiating who would bear the cost of the repair. When Fortress's crew actually began the work, however, their foreman encountered heavily saturated soil beneath the slab and could not complete the repair. He subsequently told me in writing that he was "almost 100% certain" the slab had sunk because reconstruction of the adjacent sidewalk had disturbed and weakened the supporting soil. In other words, Fortress's own field foreman materially contradicted the assessment upon which the contract had been based. What followed was just as troubling. I sent Riley a detailed email explaining what had occurred and asking that the work be stopped pending an internal review and an updates solution. He did not respond or even acknowledge my email. Instead, he called the HOA representative privately and left an informal message asking him to call back. Riley responded to me only after I sent a second email establishing a firm deadline. Fortress ultimately agreed to cancel the contract and refunded my deposit in full, which I appreciate. But the experience left me with no confidence in Riley's assessment or professionalism. My advice to anyone considering Fortress: make sure you understand the qualifications of the person diagnosing your problem (beyond that of a mere salesman with absolutely no qualifications ie. engineering or relevant construction, insist that the diagnosis and proposed solution be put in writing, and make certain the proposed repair addresses the underlying cause rather than merely the visible symptom.

Terrible experience. Form the salesman "B C" to the owner "J G". Pushy sales as they wanted a…read morecommitment by the end of month to get into a higher sales tier in order for higher commission After electrical and plumbing miscues during the job - Nice Jr varsity team. Had an inspection scheduled and confirmed for today. During confirmation call yesterday I asked if the heat was too much and if we should reschedule. Oh no they said. Come this morning the "Tech" is sick. What a waste

Sahara Dry Basement - Encapsulation

Sahara Dry Basement

(4 reviews)

When all things are equal, I prefer selecting a small, family business over all others. But things…read morewere far from equal when I chose Sahara Dry Basement over two other larger businesses to fix my wet basement. Sahara Dry's proposal had them doing more than the others and for less money. A recent snow melt followed by several days of heavy rain had ground water leaking through my basement walls and bubbling up from the floor where a previous owner had drilled some holes. Sahara Dry's owner, Jeff Smoot, and representatives from two other companies specializing in fixing wet basements come to my property, look over my situation, and write up the solution. All three pretty much proposed the same solution which included an installation of a French drain. But only Sahara Dry offered to do the entire perimeter, drilling behind the small space between the wall and my two furnaces and two water heaters. (It's a duplex.) The other companies wanted to dig in front of my furnaces and water heaters. Not Sahara Dry who did the extra, hard work of drilling behind these obstacles to provide me with a complete solution rather than an easy solution. The other companies wanted me to arrange to have the water heaters moved out of the way. Not Sahara Dry who took care of that. One company said my adjacent crawl space was fine; the other did not even offer to look at the space. Not Sahara Dry who took the time to investigate and offer a proposal for a total fix of my problem. Working with Jeff's sons, Keenan and Aidan, was a pleasure. They really know their stuff and worked hard alongside their crew members. It's a real drag to have to deal with a wet basement. Working with Sahara Dry Basement made it as enjoyable as possible. And now I am no longer afraid of any forecast for rain.

I discovered mold in our basement and was horrified to learn the extent of the damage. Keenan was…read moreable to diagnose the problem after seeing a few pictures. He is very knowledgeable and everyone at this company is so professional. Mold is terrifying to me (especially as the mother of a toddler.) I knew I could trust them to help me and I am so happy I found this company. They installed a system (with a lifetime guarantee) and completely took care of me and my basement. They completed the project on time and the end result was better than I could have hoped for. Sahara dry saved my basement and probably my whole house!

JES Foundation Repair

JES Foundation Repair

(329 reviews)

I'm leaving this review to share a balanced but honest account of my experience. While the end…read moreresult of the project was acceptable, the process was far more complicated and frustrating than it needed to be. The sales interaction set the tone with high‑pressure tactics, including statements like "this price is only available today." We moved forward anyway because we knew we wanted the work done. When I later asked to adjust the scope, the salesperson resisted for nearly ten minutes before agreeing to send a revised contract. The first crew delivered solid work on the drain line and concrete, but the vapor barrier installation was sloppy--uneven trimming, gaps, and inconsistent application. They also removed a board supporting the incoming water line without explanation, leaving it hanging from a wire and damaging the clamp. Their initial attempt to "fix" it involved taping the board to a pipe, which was not a proper or safe solution. The sump pump outlet was also installed in a way that caused the discharge pipe to partially block it, putting pressure on the plug. Communication was another major issue. I was never given a dedicated point of contact. I had to reach out to the salesperson again just to report problems. He forwarded my concerns to the office, and I was eventually contacted by Christal. She was professional and genuinely helpful, but her phone number repeatedly showed as disconnected, and only some text messages went through. I had to call the main line each time and ask to be routed to her. A week later, two crews returned and corrected the vapor barrier, repaired the board, and moved the outlet so it was no longer obstructed. The final work met expectations, but the overall experience involved unnecessary sales pressure, communication challenges, and multiple days off work for corrections and inspections.

My experience with JES Repair was frustrating and ultimately disappointing…read more The project itself was completed on schedule, but the quality and planning of the work left a lot to be desired. The beam repairs appear to have been completed in the easiest way possible, with little consideration for the work that would need to happen afterward. The crew cut the subfloor approximately three inches away from the walls and left it unsupported. As a result, my flooring contractor had to tear out two sections of flooring and replace the entire subfloor in those areas because the necessary repairs were never addressed during the original project. Even more frustrating, JES only opened a limited section of the floor instead of exposing the entire affected area. Once the flooring contractor had everything opened up, additional damaged wood was discovered that now requires even more repairs. Since JES was already working in that area, it is difficult to understand how these issues weren't identified or why the floor wasn't opened far enough to properly inspect the entire section. Addressing everything while the area was already exposed would have saved significant time, cost, and disruption. The inspection process was another major disappointment. The county inspection failed and was rescheduled without anyone from JES informing me ahead of time. I was then told that no one from JES would attend the reinspection and that it was between me and the county. As a homeowner, I'm not a contractor and shouldn't be expected to answer technical questions or represent the company's work to the building inspector. I hired JES expecting professional workmanship, thorough planning, and support through the entire process. Instead, I've been left coordinating additional repairs, paying for work that could have been avoided, and handling inspection issues that should have been managed by the contractor. Based on my experience, I cannot recommend JES Repair. UPDATE (07/08/2026): I connected with the resolution team and are working through the issues in a positive and constructive manner.

Comfenergy

Comfenergy

(32 reviews)

I purchased a 1950's home in Alexandria, VA in 2018; one of the first steps that needed to be…read moreundertaken was air sealing and re-insulating the attic and encapsulating the crawlspace to bring the home to modern comfort and health standards. I went with Comfenergy due to their professionalism and expertise. From the energy audit and consultation (Matt), to the removal and re-installation of attic insulation, crawlspace encapsulation and dehumidifier installation (Dylan & crew), things have performed as expected over a year later. No more humidity, no more overworked HVAC, and no more mud pit under the house. I am writing this review because I had an issue with the dehumidifier that was installed (throwing an error code). I called on a Monday before a holiday and explained the situation. Comfenergy had someone (Ariel) out by Friday to diagnose. He fixed the issue, offered amazing advice, answered all of my questions, and even performed an inspection of their previous work (going as far to spot repair a few places that had weakened due to settling). This kind of customer service, over one year after performing their work, made me feel a whole lot better over such a major investment and project for my home. I believe this is one of those instances where "you get what you pay for," and Comfenergy certainly exceeded my expectations.

The first time they came out we noticed no difference in the comfort of the two rooms we wanted to…read moreaddress, they left the drywall in horrendous shape and the product they put in the recessed lights started to come out littering the floor below. To their credit they came out again but there was again no difference in the rooms and there were gaps left after installing some insulation under an addition. We are now in the process of trying to get someone else to do correctly the work we contracted them to do.

Lux Foundation Solutions - masonry_concrete - Updated October 2026

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