We hired this company to produce custom uniforms for our gym, including multiple shirt styles,…read morecolors, sizes, embroidery, and detailed printing requirements. Before placing the order, I made it very clear to Moonty that this was a detail-oriented project. We provided organized artwork, visual examples, and a detailed spreadsheet outlining exactly what was needed. We even put two different sets of uniforms in two different bags-- Moonty assured us that everything could be handled and completed by a specific date. Unfortunately, the biggest issue was the complete lack of attention to detail. Despite having clear instructions, the final products did not match what we requested. Designs were incorrect, colors were wrong, and numerous details were overlooked. Out of 50 shirts, 19 had errors. We spent a significant amount of time organizing and communicating our order, only to receive products that did not reflect the instructions we provided. The project was also not completed by the promised deadline. We were given a specific completion date by Moonty, but the order was delayed. Throughout the process, we were told about other priorities such as Father's Day, graduations, and World Cup-related orders. While we understand that businesses get busy, customers should not be promised timelines that cannot be met. To make matters worse, we were originally quoted one price, but when my husband arrived to pick up the order, the price had increased! The same thing happened with hats we brought in for embroidery. We were told they would be ready by a certain date, only to be contacted at the last minute for information that had already been provided and then charged more than originally discussed. What was most frustrating was the lack of accountability. When we pointed out the mistakes, Moonty told us it was not his responsibility to review the spreadsheet we provided. That response was BAFFLING. We created the spreadsheet specifically to ensure accuracy and avoid mistakes. If detailed instructions are not being reviewed, then what is the purpose of providing them? We were patient, accommodating, and understanding throughout the process. Mistakes can happen. Delays can happen. But when an order is delivered late, nearly 40% of the shirts are wrong, the designs don't match the approved vision, prices change unexpectedly, and no meaningful effort is made to correct the issues, that's a serious PROBLEM! Moonty wasted our time and money. If you have a simple order, you may have a different experience. However, if your project requires accuracy, organization, attention to detail, and accountability, I would strongly recommend looking elsewhere.

Customer service is awesome He help to the way what I want…read moreand how I wanted to have print on my shirt and plus his input

Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

The most horrible screen printing company I have ever done business with in my entire life. Instead…read moreof addressing the issues and how they damage hundreds of dollars worth of my hoodies with their careless employees, they ask yelp to remove my review. So here it goes again, even better this time. I have been dealing with this company for over 4 years. They were pompous and arrogant the entire time I worked with them. They have no regard for their customers and they're only looking to make money. They have blatantly printed my stuff wrong multiple times, but I have worked with them and been patient with their printer for the sake of my business. I had an order of hoodies printed for some big celebrity clients, and they were the same hoodies I've been printing with them since 2020. I had other hoodies in the order, but this one in particular was the one that got damaged. In this industry men don't respect women at all, and they expect us to just do whatever they say and take whatever they give. The damage hoodies, I'm referring to were printed as a set of five. The print was blatantly wrong and crooked, completely not centered, and he was so rude about it. The ONLY printer in their company that knows how to print is so careless with everyone's order that you literally have to just hope and pray your order is done right. The owners of this company do not care about anything but money and they especially don't care about the employees. That's not an excuse to treat people poorly and take peoples hard earned money. The customer service is horrible, the attention of detail is horrible, these people are just money hungry, arrogant business owners. The people that run this company have no idea how to print anything and all they look for is mass orders of basic printing, so that they can get their money out of people and go onto the next client. They have no structure in their business and they are extremely rude to women. If you are a woman and you go in there, they expect you to be brainless, even when they're wrong about how to run their own machines. This experience with them over the past couple years has been a nightmare ever since they fired the actual people who actually cared about their customers and took the time to make sure the work was done correctly. In the middle of the pandemic, they fired so many hard workers and it was really sad. I am permanently disabled, and the discrimination that I have dealt with in this office has been nothing less than stressful while trying to recover from surgery and run my business. They don't even have an office anymore that clients can come in. I spoke to the sales person and he said that he was at home and that he couldn't tell me who the boss was-- which is a lie. When you go to drop off your orders the shop is dirty, there's paint everywhere, there's no organization. The work environment has not been good for a long time, but due to business needs, I made sacrifices and did whatever I could. I've referred this company to so many people and I regret doing so because they are horrible people.

Got some stickers done using a photo of my cat. Amazing quality work and attention to detail. They…read moreeven thought of what to add to it to really make it pop. So happy with how they turned out. They're the best at what they do.

I was in desperate need for a Thanksgiving shirt for my baby as it's his first Thanksgiving and I…read morecouldn't find anything I liked online or in stores. I reached out to Reef Point Studios and shared a design I created and asked if they could do a DTF print for me on a few shirts in time for the Thanksgiving dinner. We even threw in a second design for a half birthday and they were so cool about getting that one printed as well. They didn't hesitate to take my last minute order and even turned around within 24 hours, talk about excellent customer service! Wow! We are beyond grateful to see our designs come to life. Dave, Alisa, and their team truly are a dream team when it comes to bringing our vision to life. Will definitely be going back to print more designs for upcoming life events! Follow us on IG @JEMClothinginc for your baby and family apparel needs.

Mike is my new go-to guy for gear and swag. They're fantastic. I texted him for our 2023 Riviera…read moreLittle League and we had our team's order of hoodies 10 days later. I tried some other people around town and it's impossible to get a reply. Mike will take care of you. Quality gear too. Our hoodies are very nice, everybody loves them. Maybe I'll need to place a 2nd order now.

Always on time! Always on point with the designs and making my ideas come to life! Big shoutout to…read moreTim speed and Mike G! Although I felt bad for leaving my old printer, I realized that these guys are a huge upgrade! Keep serving the community like you do fellas! Lifetime customer

Great company and customer service. I needed a rush order and they were the only ones that could…read morefulfill my order in the time I needed. Very glad I found this company they did a terrific job and the quality of work was excellent. I will be using them again in the future for my business needs

Great honest Individual that has taken care of all my techs shirts and hats, I highly recommend…read morethis company to anyone needing prints

I wanted to order more shirts. Got in touch with Ryan and our shirt order is in…read more Thanks Ryan for the fast service!

I came across Blacklava on 09/17 as I was "Yelp searching" for a custom t-shirt shop. I needed some…read moreshirts made for The Light The Night Walk in Anaheim on 09/19. Ryan, (shop owner, I believe) created a rough draft reference that we made adjustments to within that evening. I ordered them that same night and received them the following afternoon! They were perfect! They exceeded my expectations, considering it was a last minute order. Ryan is super talented!!! He has true skill!! I highly recommend Blacklava if you need anything customized for an event or for fun! Thanks again Ryan & staff!! :) P.s. Prices are reasonable as well!!

I love this business! For my job we needed 10 jackets embroidered! They completed the job within a…read moreday and shipped the packages next day! From start to finished we received our items in 2 1/2 days! Erin is so amazing in the front office. She has an awesome, positive energy! She works efficiently and in a timely manner. Joe is also so incredible. He even offered to do our items same day if I wanted to wait in the waiting room! Such a hardworking and customer forward company! They will forever take care of our embroidery needs!

Joe and his team are phenomenal at what they do. I run a software business and needed some…read morepromotional items for an event. His team was able to quickly understand the concept, and produce some great T-shirts which were a hit. We're now looking at having more T's as well as some caps and hoodies. I've known Joe for several years, and he has a true heart and passion for what he does. He really cares about his customers and the community. I strongly recommend SPOT.

I needed to get some embroidery done for a bachelorette party project and happened to come across…read moreA&B Embroidery on TikTok -- and it was such a lucky find since they were close to my parents' house! From the moment I walked in, they were incredibly kind and helpful. I was super indecisive about which font to choose, and they were so patient with me. They even showed me different font options and what they would actually look like before I made my final decision, which I really appreciated. The whole process felt very welcoming and personalized instead of rushed. When I picked up my item, it was packaged so nicely and thoughtfully, which made the experience feel even more special. You can really tell they care about the details and their customers. The pricing was also very affordable, especially for the quality and customer service I received. I'm so happy with how everything turned out and already know I'll be coming back for future projects. Thank you again, A&B Embroidery!

We came in on Friday at 4:15 they had other clients ahead of us. We asked them if they can sew on…read morethe patches by the end of day, which is 5 PM for them and everything was done and done perfectly. They also did an embroidery for us along side of sewing on four patches to Letterman Jacket, we will definitely be doing business with them again and the near future. Highly recommend Alma, her daughter and the rest of the team that was back there working vigorously to have everyone's projects done by 5 PM that day. Hard workers, I definitely recommend this establishment!