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    Luv Ur Look Salon and Spa

    3.8 (10 reviews)
    Closed • Closed

    By appointment only

    Services - Luv Ur Look Salon and Spa

    Haircut

    Makeovers

    Makeup application

    Luv Ur Look Salon and Spa Photos

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    Salon Estetica An AVEDA Concept Salon - This is another example/inspo photo of the COLOR i asked for when first discussing with the stylist

    Salon Estetica An AVEDA Concept Salon

    4.0(59 reviews)
    1.2 mi
    •$$

    Tony is the best! I have been going to him for three years and there is no longer any stress the…read moreweek prior to my appt of me deciding what I want to do to my hair. He is such a knowledgable stylist, knows my general likes, and what will look good on me that I don't have to worry about it. When I gave him creative control of my hair, the compliments I receive from others skyrocketed. He always tells me his ideas to get my approval and they always turn out great! Everybody who works in the salon is so friendly and helpful. It's a beautiful and clean place that I am always happy to be. As I watch the other clients and stylist while I'm there, I can attest that those stylist are quite talented as well. Beautiful hair walks out of this salon.

    WORST Salon Experience -- Mismanagement, Damaged Scalp & Hair, and Disrespect from the Owner Down…read more It takes a lot for me to write a negative review, but what I experienced at this salon, especially under Bree's ownership, is unacceptable, and I feel responsible for warning others. Toxic Culture and Poor Management Several stylists have complained about Bree, the owner--citing manipulative behavior, pay stagnation, and lack of support. Prices keep rising, yet stylists are underpaid & undertrained. You're paying NYC rates for small-town talent. Their most senior stylist recently left, and several more are planning to. That kind of turnover is a red flag and always points to toxic leadership. They advertise themselves as an Aveda concept salon--but it's a disservice to the Aveda name. There's no real training or quality control. Bad Cut & Color I started at this salon w/ color appts. This year, I added a cut. I asked for layers--the stylist said they were there--but my hair always looked blunt & shapeless. Between the color and cut being off, i decided to try a new stylist. Months later, a new stylist said (unprompted) that my hair had no layers--just two uneven chunks w/ a 2.5-inch drop. Final Straw - Burned Scalp, Red Hair & No Accountability I booked a last-min appt and met with a 3rd stylist (the first one quit, the 2nd one was on vacation). I asked for chocolate brown. The stylist bleached my hair, dyed it, but I ended up w/ light brown, so she shampooed and added more color. Then suddenly--I had red hair. She said brown has "red undertones." I pushed back. She said she'd add toner. Instead, she brought out powder, poured it over my hair, and scrubbed so hard I could hear my hair snapping and feel my scalp burning. Afterward she said it was a color stripper. At that point, we were 3-4 shampoos in. She reapplied toner, it turned even redder. I had now been at the tub for 3 hrs for a gloss/color. She was adamant it was brown. She had agreed at the start to blow dry my hair (I didn't know it had to be booked separately), but after messing up my color, she said she "didn't have time" and blamed me for not requesting it. I asked to dry just some of it to confirm if it looked red or brown. She agreed to dry the front. She roughly combed through my curly, fine hair--despite me saying my scalp was raw. She blow-dried the front (only the front)--and it was clearly RED. Not red undertones. MY SCALP IS BURNING. I have visible open patches on my scalp that I've never had before. My scalp feels like there's carpet burn 4 hrs later!! Owner's Pathetic Response I was clearly upset when I left. The stylist knew. The front desk knew. The stylist even offered to stay late to fix it. Tension was obvious. Bree, the owner, was at the front but didn't introduce herself. She asked, "Everything okay?" I said, "No, I'm not," and left w/ tears in my eyes. In my car, I saw how red and PATCHY the "highlights" looked in the sunlight. I collected myself & called within 5 mins to speak to Bree. The receptionist said she "left." Then said she was "in an interview." I asked which was true--she got defensive. I asked for Bree's number--was told she'd call me. She never did. Instead, I got a generic text: "Hi Priti--My manager emailed you. I'm so sorry, let me know what I can do." I checked--NO EMAIL. That kind of avoidance explains why her team speaks about her the way they do. AVOID AT ALL COSTS This salon is mismanaged, unprofessional, and not what it advertises. Stylists are undertrained. My hair is damaged. My scalp is burned. The owner won't take accountability. I HAVEN'T GOT A REFUND. If you think this is just one angry review -- ask why 4-6 stylists have left or plan to. Check how much prices are increasing and see if you receive notification about it. This kind of turnover isn't random. If you value your hair, money, or health--go somewhere else. The reason she doesn't care is bc the stylists are leaving. She can then say on these review that there are new stylists...ITS YOU BREE! You're the problem.

    Photos
    Salon Estetica An AVEDA Concept Salon - What I got.  My haircut and style when I left the salon.

    What I got. My haircut and style when I left the salon.

    Salon Estetica An AVEDA Concept Salon
    Salon Estetica An AVEDA Concept Salon - Scalp exposed more than normal & inflamed 4 hours after appointment ended.

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    Scalp exposed more than normal & inflamed 4 hours after appointment ended.

    The Texture Room - Short length and very happy with it!

    The Texture Room

    4.3(37 reviews)
    8.4 mi
    •$$

    I have been a loyal client of the Texture room for 4 years, coming every 2 months for the last 2…read moreyears. My stylist was Chelsea. Apparently she left the salon between my last visit and this one. I took a half a day off of work, drove the 30+ minutes to the salon, only to be told Chelsea's not there anymore and I no longer have an appointment. No call, text, or email (all of which they have and have used in the past) telling me my appointment was canceled. No heads up that my stylist left and asking if I wanted to switch to another one. Nothing. The receptionist was polite and let me know the manager wasn't in but she would let her know to contact me. I received a call later saying they would try to get me in with another master stylist - but then they asked what services I was getting! Chelsea is a master stylist - we talk about what we want to do, she makes it happen. I don't want or need to know the name of the services it goes under - I just want it done. I have spent thousands of dollars at this salon between my haircuts and color, my daughter's haircuts and tinsel application, and purchasing products. For them to cancel my appointment with no communication and then to apparently have no information available about my normal processes is just too much. While the stylists are lovely, the management is terrible. Find a stylist at a different Aveda salon where they value their customers.

    I was getting my hair cut here for the past 7 years by Chelsea who did excellent work. They were…read moreextremely rude when I tried to make an appointment with someone else. I guess they don't want long term clients anymore. Disappointed to say the least.

    Photos
    The Texture Room - Color, cut and style by Bibi

    Color, cut and style by Bibi

    The Texture Room - Eyebrows on fleek

    Eyebrows on fleek

    The Texture Room - Salon Entrance Window

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    Salon Entrance Window

    Luv Ur Look Salon and Spa - hair - Updated October 2026

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