Racist. Also verified stories of them swapping high quality stones with low quality stones. Do not…read moretrust this business. If i could give zero stars I would.

These people were so wonderful. I worked with Whitney and she made the process so easy and…read moreenjoyable. They have a great selection of pieces and even do custom work. Taking my business to them was well worth it.

Shawn and Kat were great! They cleaned my Rolex and shared…read moretips and so much more knowledge about watches I didn't know about. They were quick, honest and friendly. My watch looks good as new.

We live in Mount Vernon and had taken our heirloom watch to several places for repair without any…read moreadequate outcomes. We contemplated going all the way to Marysville to "Timing is Everything" but are SO GLAD we made the trip--they had it up and running in minutes for a very reasonable price. The staff there is knowledgeable and very friendly too. Would give 10 stars not just 5!!!

Service is always reliable. We have been going to Derr Jewelry for at least 10 years to purchase…read moreunique jewelry pieces and on occasion request repairs for family mementos. Thankful to have someone we can trust and enjoy visiting.

I have taken several things in there for repair or to sell. I feel like I've gotten great service…read moreand good prices for my jewelry, and Jeffrey is a really nice person..

Wagners is one of the best jewelers around. From engagement rings, repairs, watch repairs, to…read morecustom work, they do it all, and at a very reasonable price. The staff is all incredibly friendly and professional, and have a wealth of knowledge. They are the only jeweler I will go to!

I brought in a bag of jewelry with items to sell from exquisite to ridiculous. Destini took the…read moretime to review the pieces, discuss the ones needing repair and getting me an offer. She also spent showing me new pieces (duh). I will definitely be back. Nice location, plenty of parking.

I took out my Seiko Sports 150 Dive Watch today to go to the pool and I saw that the Monday on the…read moredate was rusted. Every time I see it, it makes my heart sink and it reminds me of this dreadful store. I came to them in 2009 to get my watch battery changed. The crystal had a pretty deep gouge in it and the band was worn. I asked them for a new crystal, a new band, a new battery and a pressure test. They said it would be ready in a few days. The next week, no reply. I called them and they said that they didn't have the crystal and they would have to order it. They said 2 weeks. A month later, I called them and they didn't answer their phone. I left a message. They didn't call back. I was called up for military duty in Iraq. I asked my sister to call them from time to time to check on my watch and eventually, 9 MONTHS LATER, it was ready for pickup. My sister boxed the watch up and shipped it to me in Iraq. It had a new band, but the crystal was not new. It was old, clearly used, and looked like it had 80 little scratches and few big scratches on it. I mean it looked beat up. I called them a few times using the military phone center and they rarely answered and when I did reach someone, I was told this or that. On my leave, I flew off to China and went swimming off the Hainan coast. I looked to check the time and saw sea water floating around in front of the face. I was furious. I dried the watch as best as I could and after my tour was over, I came to their shop. I met the owner and he was "shocked" to learn that my watch leaked. He said that this is very rare. But when he opened my watch up, he found that it didn't even have a gasket on the back hatch. He apologized and said that he would order a new movement and would fix my watch up as good as new. Weeks drug into months and after 6 months my watch was still not ready. I was called to active duty again and while in Iraq on my second tour, I wrote him a letter explaining when I would be home and that I expected that my watch would be ready. I came home, collected my watch and right there in front of him, I tried to set the time. The minute and hour hands would not freely rotate through 12 hours and the day & date would not rotate through 1-31 an Mon-Sun. It was obvious that he opened the watch, cleaned it a little and put it back together. It was not a new movement because it had rust in it. He said that the "new movement" must be defective. Straight liar. I told him that I wanted my watch fixed back to the way it was when I bought it. I left the watch with him. He called after some weeks and I came to pick it up. He obviously put in a new movement as the watch would rotate and kept (and keeps) good time. However, every Sunday night, the day/date hangs up and I have to pull the crown, jiggle it, rotate through the week and get it unstuck. So while he changed the movement, he used the old day/date wheels and other rusted parts. I complained that he ruined my watch and said that I wanted satisfaction. He asked what I wanted and I said nothing less of a refund equal to what this watch retails for today. He cut me a check for $250 or something close to it. 2 1/2 years later, I got my watch back, 1/2 rusted and never worked properly since. Bottom line up front: this guy performs terrible watch service, has little to no integrity, doesn't return calls, his phone frequently goes unanswered (it is disconnected at the time of this writing) - really, I don't know how he stays in business unless the shop is a front for something else. Do yourself a favor, take your watch somewhere else.

I love spring wound, antique clocks and pocket watches. A growing concern of mine, over the years,…read morehas been being able to find someone who still has the skills and craftsmanship to properly repair and maintain these time pieces. I consider myself lucky to have found Lenny and his staff at "Perfect Timing". They have taken excellent care of two of my pocket watches, a thin, Swiss-made, "Bergland" and my 1908 Hamiliton railroad watch. Thank you!

He's one of the best... he leaves nothing to detail fixes it like it's supposed to be fixed.read more

Great guy, and quick. Brought in two watches that needed batteries and he fixed me right up!read more

My husband and I stopped in today to get our wedding rings cleaned and polished (purchased at…read moreClark's, which was an amazing experience all on its own, see my prior review). He does such a great job cleaning, polishing and in my case throughly inspecting my diamond. It makes me feel really good about not only our original purchase, but about the maintenance they receive there. As a bonus I walked out with the most beautiful pair of sapphire earrings ever. I'd been hinting that I wanted new earrings and these were just waiting for me. My husband is amazing, but so is the selection at Clark's. And the owner makes it so easy and pleasant to do business, truly stressless. It makes me happy to support such a great local business and I'm always thrilled with the outcome of any visit.

Michael did an excellent job getting my watch up and running. Easy to work with.A+++ FYI also buys…read moregold.

Ronald is his name, Rogers is his last name. He is a genius. He doesn't like to answer stupid…read morequestions and texting is the best way to contact him, don't leave long messages, his time is valuable(he does love watches and clocks for goodness sakes)! All that said, he helped me resize a band for my wife's birthday present(a very important Bulova watch from her grandmother)and it turned out beautifully, he even showed me how to do it myself to fine tune the fit! He also changed the battery and set the time on a very important but almost worthless minnie watch for her as well(pictured). If you are just looking for info to then buy something online, go somewhere else. If you truly need a craftsman and a master of a dying art see Ron!!!

Super cool guy. I stopped by this afternoon to get my battery replaced and he dropped everything…read moreto help me. He cleaned up my watch, replaced the battery, and was very pleasant to work with. I'm so glad I came by his shop. What a solid person! I'll definitely come back the next time I need my watch repaired.

WT Hoyt is an amazing, family owned, multi-generation local business. The owner is super sweet and…read morehelpful. Turnaround time for repairs is super quick and she is great about contacting you once the repair/s have been finished. If you live anywhere near the downtown core it is worth the effort to visit WT Hoyt!

I like this place a lot! They just recently moved to the 5th floor, FYI!…read more I came here looking to replace my metal watch band with a leather one. They had plenty of options! The service I received was excellent. The lady helping me took her time to measure the appropriate band I would need, showed me some nice options - plain leather, croc. leather, black, brown, navy, gold finishes, silver finishes, etc. etc. You can mix and match the band and buckles. I chose a nice 14mm black croc. leather band with a chrome buckle. The prices seem fair too. About $28 for the watch band! I think it's fairly competitive with online prices. There are a lot of cool things to look at while here too. Vintage clocks, old watch boxes, lots of tools, lots of watch bands. I like it!