Karolina has been my consistent waxer after many trials and disappointments over the past two…read moreyears. COVID Compliance: She is very strict about COVID compliance and I recommend downloading the Vagaro app so you can do your check in there. Parking: Street parking but there is a municipal parking lot a little up the road by East Street. If you have been following me for a while you know that I have had less than stellar (read: terrible) waxing experiences in New Haven County, so please come here. She books fast, and for good reason. Waxes here can last up to 6 weeks which is wild. She is very good if you have coarser hair and very patient. She is prompt and makes you feel welcomed and at ease. Waxes here can last up to 6 weeks which is wild. She is a great communicator and is easily accessible via phone (which if I weren't as shy as I am and had actually contacted her to see if she had openings I would have avoided the Lunchbox debacle of 2019 and the EWC debacle of 2020). The moral of the story is, don't cheat on your esthetician. I highly recommend.

If you've been looking for a place to get your lashes done, your search ends here. I've been seeing…read moreKarolina ( lash extensions and waxing) at her other place for about a year and a half but the atmosphere at this place is amazing. Karolina and Nicole have created not just a beauty studio or a salon but a community. Lashes are done in the front room, it's big and open and sunny and lovely. There is a big window seat and you can look out onto state street while you're waiting. This is going to be the next big thing, book before they get too busy!

So, I am kind of a high main't bish from Los Angeles. I needed my ding dang toenails cut, and I am…read morePARTICULAR about who I let touch my tootsies! (My bewbs get in the way for me to do it myself, don't ask!) Sami has a great site, and a contact for if that doesn't work! Msg'd her and she is the funniest, funnest, nail tech I've ever had the pleasure of paying! Truly "simply flawless" and her sense of self is sooo nice! Not to mention her studio is adorbs, her amenities? Beautiful! Got too absorbed to take pics, but trust, you like a sassy broad w skills to boot? Sami is your girl!!

Great service !! Probably the best place ever gotten my nails done! The vibe is amazing and…read morerelaxing for sure !

I had to switch my location because this particular one has terrible service. I found one in…read moreshelton that is wonderful, brand new, immaculate, and most of all all inclusive and welcoming. My wax specialist Britney did a great job. There was no awkward first time jitters. I went right into the butterfly position and she waxed every inch of hair she could find. I was so happy because she was fast and efficient and had a lovely disposition! The Manager at this location Fay Alili was simply the best. I was greeted by her welcomed in and she even went out her way to tell me about the new location and inform me about some products. I bought a few items and we chatted until my appointment. It was sooo refreshing! And they are dog friendly!! I found my new home and if I need to bring my dogter she is welcome!

Awful customer service. They made no eye contact, didn't cordially greet me and threw my money at…read moreme upon leaving. No smiles and no thanks for coming in. Who is hiring these lazy kids!? Never going back. The Waxist was decent and kind, but not the best wax I ever had either.

Good threading service by a very nice lady. The place is…read moreclean and the staff are very friendly and nice. The prices are reasonable. I wasn't totally impressed by my eyebrows but maybe because I left them not done for a long time. I will definitely go there again soon .

This is place is probably the worst customer service experience I have ever had. The main person…read moredoing your eyebrows (as other reviews have commented on) is absolutely unprofessional and rude. She kept harshly pushing my face around even as I tried my best to stay still or hold my eyebrows tight. I have been getting my eyebrows threaded since high school and definitely have a high pain tolerance but this was extremely and unnecessarily painful. When I tried to communicate this to her, she ended the session short and headed to the counter to take my payment. I definitely recommend against getting eyebrows done here.

So I went in a few days ago and was unhappy with my hair, but I think there were a lot of things…read morethat was accidentally miscommunicated. I went in again today, and Erin fixed my hair (free of charge) and it looks absolutely amazing. The roots are blended perfectly, and my root touch up looks so perfect and it is blended seamlessly. She also gave me a free blow out, which she absolutely did not need to, but she did and my hair just looks so great! I am more than happy with it. I also did the conditioning treatment, which revitalized my dead hair. Overall, I would highly recommend Salon J and especially Erin. I have always loved her haircuts, and I'm now happy that I can confidently endorse her hair dyeing and root touch ups as well. I used to go to New York to get my hair done, and my only regret is that I didn't go to Erin earlier. I'll miss her and amazing hair cutting/dyeing!

Hair prior to appointment, what I requested, and what I got...they said they would cut hair to…read morematch photo but instead cut a lot more than the photo-ended up being about 7 inches of hair total...then I requested hair color in photo they said it might be a little warm based on my previous hair which I said was fine...then when I saw it they could tell I didn't like it and asked if it needed to be warmer-it is not ashy at all even the part that had been untouched by previous coloring. So so disappointed and unflattering on me. I hate being seen in public with this hair that cost over $300.

After first going to another electrologist, I received a stroke of luck when a friend recommended…read moreCathy. Prior to trying electrolysis, I had waxed and tweezed. I also had some darkening of the skin in the areas where I had been tweezing, which had become quite noticeable and bothersome. While the first esthetician was very nice, I was a little concerned with the little sores I seemed to have after each treatment. After speaking to a friend, I decided to try another electrologist. I must say I was very pleased with Cathy's technique - no noticeable scarring on my face and her concern re: the condition of my skin. She is very sensitive to how you are doing during the treatment and checks-in throughout the session to make sure that you are not experiencing too much discomfort (she is treating individual hairs). While electrolysis does take longer than other methods of hair removal, I will say that it is well worth the wait. After going to Cathy, my unwanted hair is not just unnoticeable - IT IS GONE and my skin has cleared-up entirely. A friend recently commented on the absence of the dark spots I previously had on my chin. The business is in a great, discreet location. And, Cathy is a wonderful esthetician who makes you feel at ease and is really willing to work with you. I love that she is available seven-days per week and that she takes appointments all-day long from the morning until 7pm or so. Also, she is really accommodating - sometimes taking last minute calls and appointment changes. I highly recommend New Haven Electrolysis for anyone who is interested in hair removal.

I've dealt with quite a few hair removal techs over the years and Cathy has delivered some of the…read morebest results out of anyone I've worked with in her discreet and cozy home office. Her skill in the flash thermolysis modality is top-notch and her treatments have been quite effective. I have seen a dramatic reduction in the amount of hair on both my face and and on certain "pre-op" areas. Cathy is also a very welcoming, relaxed, generally knowledgeable, and intriguing person--she's non-judgmental, friendly and probably the first electrolysis or laser tech I've really looked forward to seeing every week for regular treatment for purposes other simply having hair removed. She's become a close friend over the time I've spent going to her for treatment. Scheduling with her is particularly easy, she always seems to have time available and is easily reachable by text message. If you live in the New Haven area--look no further than Cathy if you're looking to get Electrolysis work done, she's good at what she does!

Alyssa was so friendly, skilled, and very chill! We chatted through the whole appointment, and…read morewhich made the vibe very comfortable. It's been years since I've had a wax, so I was nervous, but I had no reason to be - if anything, it was way less painful than any of the alternatives I'd tried at home like sugaring or epilating. I'll absolutely be back!

First time getting waxed. I was so nervous about the whole ordeal. Alyssa made it a breeze to get…read morethrough. Talked to me the entire time to make sure I was comfortable which helped during the process. This was an awesome experience I will definitely be coming back!

It seems as though this state is losing Black estheticians so I decided to look for someone who…read moreworks for themselves, and came across Ariel. Her shop is located in the Phenix salon suites (go right past the front desk and immediately take a left, she's at the end of the hall on the left). Her space is well maintained and she is nice but the five stars are for the extremely (and I mean *meticulous*) thorough Brazilian wax she gave me. I am not a stranger to waxing as I have done it for at least a decade, but she made sure no hair was left behind, using hard wax and then strips to ensure my happiness. I was thoroughly impressed. I prefer sugaring but I didn't have any of the skin rawness that sometimes happens with rushed jobs. She is on par with other waxers in the area like Tommy's. I highly recommend her.

I had a not so pleasant experience at the European Wax centre and I have found that there were many…read moreother places in North Haven itself which were open on Sunday. It was easy to get an appointment at this place online through google. I don't come to this area of Universal Drive that often so was not very familiar with the place and google map led me to the other side of the road and it took 4-5 minutes for me to figure out where exactly the location was. Upon entering the main entrance, there was a receptionist who helped me find the salon as there are a few salons/stores inside the building. I think they all charge a bit higher than other local salons. The place itself was super clean and I was in and out in no time. The salon is more like a small room with just one person working and she can accommodate only one customer at a time. When it comes to the service and the overall waxing experience, I found it pretty average, and would say I have got better services for much cheaper price.

Safiya was great! Very patient and professional! Definitely my personal waxer oh and the prices are…read moreamazing! She offers snacks and beverages, very comfortable and warming space.

From the owner: Over 7 years of waxing experience. Contact us for all your needs. read more

I'm a Brazilian wax newbie. And I'm so glad I picked this place to start my journey. I love the…read moreservice and the space is clean. I have nothing to compare it to but I can say for sure I will be a repeat customer. The owner is very chill. She plays great music. Everything is clean and sanitary. I've been twice and will book my next service within the next month. It's important to have a place that understands the unique needs of black skin because of things like ingrown hairs and hyperpigmentation. I know I am in good hands and hope this place stays for a long time.

From the owner: Our business specializes in providing skincare treatments that are safe for even the most sensitive…read moreskin, waxing services for women, and professional-grade skincare products. We also specialize in self-care. Consider this your one-stop-shop for quality me-time!