they just took money off card but not post to laundry card. then refused to refund says they did…read morenot get the money, even when they were show proof of they money being deducted. said to take it up with the bank.

Washateria is super clean and the machines are always in working order. They have WiFi, snacks, and…read morethe staff is awesome. It's big and spacious. I love coming here.

They broke my zipper on my pants and now refuse to fix it - replace it .... I called the Cleaners…read moreand said that they told me that my pants could be affected by the heavy starch, but they never told me that.....

I seldom write reviews but I'm really upset. If I could give this cleaners less than one star I…read morewould. I took one of my nicer blouses to this place as I've never had any problems until today when I took my blouse back because it had been ripped in two places on the same sleeve and to top it off the person whoever did the blouse fastened the sleeve button and could not have not seen the damage. when I arrived at the cleaners today the owner who had just told another male customer "l fix for you" blamed me for the tear on my sleeve, saying that customer bring clothes that are already damaged in to be cleaned. my response I don't wear torn clothes and I don't have to make up a story or lie about the damage your business did to my clothes. Needless to say he didn't offer to "do for me" as he had just done for another customer and neither did he offer to fix the tears or give me a cleaning credit. then he says well this has almost been a year, my response, what does that have to do with the tears, as I wear my clothes whenever I want to not when you think I should. so my advice to anyone that uses this business CHECK YOUR CLOTHES BEFORE YOU PAY FOR THEM AND BEFORE YOU LEAVE THE PARKING LOT because it appears they will only make accommodations for certain customer.

Been using this cleaner for years, and I'm very pleased with the service and the quality work…read more Never had a problem here. I pay a little more but it is well worth it for the convenience of night drop off and delivery or after hours pick up. Highly recommend.

This specific location will Dry clean your clothes to your standards and I love that!!read more

mekayla tyler is a h03 and a stalker !! please stop selling your goods during work hoursread more

McKayla was very helpful today!!! Her customer service was great and I will continue coming back.read more

I have been using Park Lakes for years. They are a solid cleaner. Never had a issue with them. They…read moreare always on time. I think over about 10 years once I got a shirt that belonged to someone else. They are much better on not destroying buttons than my last cleaner was. There is a closer cleaner that's easier to get to for me since I started going to Park Lakes. However when something works I continue to use it. Being a cleaner isn't easy work. It's long hours, lots of work and you are going to have some customers that aren't reasonable. I appreciate what they do for me. I hate ironing. Park Lakes has always got it done for me.

I dropped off a piece of clothing for them and they told me to come and pick it up in a week. I…read morecame back the following week and they proceeded to tell me to come back after 5. When I dropped off the piece of clothing, they did not give me a specific time. This is very inconveniencing to someone who has a very busy schedule. I do not recommend this business and I will not be coming back here.

great people who work here,the vibe is chill and they even offer free washing powder for those who…read moreneed to use some while using their machines

I'm not looking for perfection however, I would like to not fall and hurt myself walking in the…read moredoor! It's no telling how long the water was on the floor. It was muddy and it was soaking wet like a few machines over flowed. After the attendant went outside 4-5 times of us being there he finally went to the back and dragged the mud around. Hopefully if we go back that won't be an issue again. Other than the floor being wet and the restroom nasty.. the machines cleaned well.

This is my Second Review. Been coming here for awhile now. Always a warm welcoming with smiles…read morefeeling. Place is extremely clean, and family-friendly. Known for (Wednesday) free Dry also. Additional like to point the Heart of this Business overtime. Norma is always there to open the place and knowns here job well. She helps customers that are new and old. And the non-stop working attitude to allow the other workers a better pace at work. Never seen her stop moving. I don't think. We need more people everywhere like her. She's a keeper, manager needs keep this keeper.

If I could give this facility additional stars, I would! Norma, who keeps things pristine and…read morepleasant, was a joy to meet, as well as the owner, Sam, who is humble and inviting. In speaking with him, he referred to the initiation of the center as, the project, and I found that to be exacting. From the cleanliness of the entire, spacious building, and all machines, to the massage chairs, the wonderful, small store, upfront, the organization, the arcade games for the kiddies, and more, I strongly recommend that if you are within 15 miles of this laundry center, and require the service, it is well worth the trip! Tucked away, in a small plaza on Eastex Fwy., running along 59N, in Porter, this quiet laundromat is refreshing. It was my first time going, but, certainly, will not be my last! BTW, the free dryers during the week, is a wonderful caveat, as well as the pick up/delivery service! Thank you, Sam and Norma!

If you enjoy being treated like a nuisance just for walking through the door, this is the place for…read moreyou. I had the unfortunate experience of dealing with a woman named Lisa at the front counter, and to say she was rude would be putting it mildly. She was openly hostile, clearly miserable in her job, and made no effort to hide her disdain for customers. When I asked a simple question about their services, she rolled her eyes, gave a snarky answer, and acted like I was wasting her time. When I called out her attitude--politely, mind you--she doubled down and flat-out told me to take my business elsewhere. That's exactly what I did, and I suggest you do the same. It's one thing to have a bad day. It's another to make it your mission to drive customers away. Lisa shouldn't be working in customer service, and this place doesn't deserve your business if this is the kind of person they choose to represent them. Misery loves company and she is obviously a reflection of the owner. I will tell everyone in my community to go elsewhere.

I visit the location and at comet cleaner and put work shirts in for service and they came out…read moreunclean smh why would you give a customer items back in this condtion I am extreamly unhappy with their service and will not be returning

I've used this cleaner for at least a year now with no issues. The husband caught sick and the wife…read morewas left to run the business. Right before the husband got sick, one of my shirts was messed up by this cleaners. The husband stated he would handle it but got sick and didn't return. My shirt was there for 3 months because the wife refused to accept responsibility. I had to call and file a police report in order to take them small claim court. I've spends hundreds with this company for them to be so selfish to not replace a shirt that they messed up. I would not recommend this cleaner because they will mess up your clothing and treat you like a stranger that's never spent hundred with them.

this a very horrible place to take your garments to have them dry cleaned. The service has changed…read moredrastically in the last few years. I dropped off a new shirt that still had the tag on it to have it pressed and they completely destroyed the shirt. when I asked them to replace or pay for the shirt. the wife stated that the shirt was like that when it was dropped off but I dropped it off to the husband, so how would she know. I hate the husband is having health issues but the spouse will have them out of business before the end of this year. horrible place to come. It is a true disgrace to go through this with a place of business that you have dealt with for years. It is also a learning lesson that you get what you pay for. I won't be cheap on my dry cleaning anymore.