This specific location will Dry clean your clothes to your standards and I love that!!read more

They did a good job on dry cleaning but nothing extra ordinary to warrant over $18 to dry clean one…read moreregular dress. The parking is horrendous.

I've used this cleaner for at least a year now with no issues. The husband caught sick and the wife…read morewas left to run the business. Right before the husband got sick, one of my shirts was messed up by this cleaners. The husband stated he would handle it but got sick and didn't return. My shirt was there for 3 months because the wife refused to accept responsibility. I had to call and file a police report in order to take them small claim court. I've spends hundreds with this company for them to be so selfish to not replace a shirt that they messed up. I would not recommend this cleaner because they will mess up your clothing and treat you like a stranger that's never spent hundred with them.

this a very horrible place to take your garments to have them dry cleaned. The service has changed…read moredrastically in the last few years. I dropped off a new shirt that still had the tag on it to have it pressed and they completely destroyed the shirt. when I asked them to replace or pay for the shirt. the wife stated that the shirt was like that when it was dropped off but I dropped it off to the husband, so how would she know. I hate the husband is having health issues but the spouse will have them out of business before the end of this year. horrible place to come. It is a true disgrace to go through this with a place of business that you have dealt with for years. It is also a learning lesson that you get what you pay for. I won't be cheap on my dry cleaning anymore.

3/29/21 I went in at 7:43AM for the Same Day service and BY 3:30PM my garments were finished and…read morewhen I say I was impressed at the fantastic job they did with the heavy starch and creases in the sleeves of my shirt. And because this was my first time I received $10 OFF my next visit which I will be visiting them again very soon. Lastly a long sleeve button down shirt and khaki pants with the Same Day service was only $12!!!!!! Prices are UNBEATABLE for sure!!!!

They charge way too much for my clothes to constantly come back either unclean or damaged because…read morethey do mass cleaning and don't care about quality. Ridiculous.

People in customer service positions should be more careful when the customer can easily take their…read moremoney and spend it somewhere else. I come at 4:30 and you don't want to give me my clothes until 5:30 (which you point out with a little giggle)? When I gave the clothes to you Friday morning? I'm fairly confident the clothes are ready and for whatever reason, you don't want to encourage customers to grab their clothes early. I've been a loyal customer for quite some time now. With no complaints. But fine. I'll take my pregnant self and my crying toddler to another dry cleaner. No. Problem.

*DIRTY CLOTHES* My clothes were NOT clean upon picking them up. I called within 10 minutes of…read moregetting home and opening the garment bag- letting them know the situation. She said that her manager would call me, after I asked... He never called me. I then called again 2 days later and let her know her boss never called & I would just like a refund. She then proceeded to tell me her boss is "too busy and they do not offer money back". Worst customer service ever! Not only will I tell everyone I know in the area what happened.. I will not bring any more business here again. I would rather drive to another cleaners and pay more than to have someone disregard a loyal customers issue.

We've been using West Lake Cleaners since moving in to the area 7 years ago. We get our dry…read morecleaning and comforters cleaned here. We've never had any issues. Dry cleaning is always turned back quickly. Pricing is very fair. Love supporting a local family business. Definitely recommend them. The owners are very sweet!

They overcharge for alterations, so I wouldn't waste my time going there. They were also very…read moredisorganized. When I went to go pick up the item I got altered, they had lost it and had no record of me dropping off the item at all. I was furious, I had to describe how the item looked like for them to eventually find it. While I was waiting I saw roaches crawling around as well. Not going there again.

I'm unsure how my review was removed but here it is again. We had been going to Market Cleaners for…read moreat least 10 years and we went here because it was convenient. I had several items come home missing buttons or poorly pressed. One blazer had all 3 (very nice) "Armani" buttons missing and they never could be found. So, I don't recommend taking nice clothing here. I had another designer top that was altogether missing. The final straw was an experience with 2 young girls working here. I walked in joking that I must look like Santa Clause with my huge, green bag of laundry. They glared at me and told me they did not appreciate me bringing in so many items before closing. One of them was so rude that she was saying the "F" word to me. I told her it was not appropriate in a place of business. She told me she highly doubts I don't say it, so I need to stop judging. What? Anyhow, needless to say we left without dropping off our clothing and we have not been back. There is no reason for this kind of treatment and when we told upper management, they did not seem to care or offer an apology. They seemed apathetic when we brought this to their attention. BTW, I left the store before closing time.

Priced right and very nice people. They have a drive thru…read morefor added Convenience. It is a real mom and pop place.

We have been customers here since they first opened in Orleans Square (in the former location on…read moreother side of Dunkin'). Over the past year or so the quality of the pressing has gotten worse: I would notice a dress come back with creases but nothing too dramatic. On my most recent visit, however, they creased the heck out of a jumper and a pair of pants but worst of all: they have ruined a skirt of mine! The fabric seems to be scorched! I will never return to this business, and I do not recommend you use them unless you have washing only like maybe a bedspread or perhaps just to launder items. DO NOT ALLOW THEM TO RUIN YOUR CLOTHES.

The lady here is so awful and evil. She destroyed my blanket and then made me pay for it and…read moreoffered no discount. They do not clean anything in their location and whoever they outsourced to is horrible. This blanket means the world to me - I told them that and they destroyed it and then she called the Constable and police on me over $22 fee she made me pay to get MY property and blanket back that she destroyed. Never ever come here this is the worse service I have ever received they are heartless inhumane horrible horrible humans to treat a kind single mother like this you kuntze as well burn your money they are the worse in the area . They treat customer poorly rip you off and steal from you and damage your property. My son got it out with Dawn soap and a wire scrubber... this place is a front for something illegal they don't wash shit!

I dropped off a piece of clothing for them and they told me to come and pick it up in a week. I…read morecame back the following week and they proceeded to tell me to come back after 5. When I dropped off the piece of clothing, they did not give me a specific time. This is very inconveniencing to someone who has a very busy schedule. I do not recommend this business and I will not be coming back here.

Awful cleaners!!! Quoted me a price to fix the zipper on my couch cushion of $30. I picked it up…read moreand they charged me 60!!! Never go there'

Absolutely loved the convenience of this service! They came directly to my house for the fitting,…read moretook the clothes with them, and brought everything back completed -- no changing in a tailor shop or making extra trips. They were super quick, professional, and the pricing was more than fair considering they come to you. I had a few pairs of slacks hemmed and a skirt taken in, and everything turned out great. I'm planning to try a few different style fits and some jeans next, so I'll definitely update my review after that. Highly recommend if you value convenience and quality!

I was in Houston for my best friends wedding. The suit I had purchased and had delivered arrived…read morelate. The suit jacket was SUPER long and the pants were wide. I was stuck. I called OnCall Tailors and within 12 hours they had came, taken the measurements and delivered it back to me. I couldn't believe how amazing these guys are and quick. The price is so affordable compared to California (where I live) I would definitely recommend them to anyone. I wish if we have something similar in California. Hopefully one day. Thanks a lot guys.