This place was always amazing! Their stuff is good quality, it's priced well, the staff is friendly, there are many samples, store is a good size for the product it sells, they have premade gift packages read more

Conveniently located near one of the mall entrances, this Lush always has whatever I need in stock. I've been visiting this specific location since they opened, and I've always had a pleasant experience. I did receive some assistance from one of the staff during my last visit, which was super helpful because I wasn't sure which item to buy. You can't go wrong with a little Lush indulgence. read more

Lush Cosmetics - Cosmetics & Beauty Supply Near Me - Paramus, New Jersey

I love coming here, it always smells amazing. They have adorable seasonal bath bombs that smell incredible and are so relaxing. I want to try them all! In addition to that, they also offer handmade fresh skincare products, soap, make up and accessories. The store is pretty spacious, and I always happily get lost exploring all the different items. The staff do a great job explaining all the different sections and are very helpful. I'll definitely keep coming back to see what else is in store next. read more

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very very disappointed, purchased ROSE JAM shower gel, lotion bar, etc., which had no scent. Staff was very helpful but it was very overpriced. Will never shop there again. read more

Stopped in the shoppe just to peek around what could be just as good as my favorito Lemon Flutter cuticle cream & was happily greeted by Roxy. I was lucky because there was no one else in the store & she was able to tell me all about their naturale hand lotions, face masks & body lotions-- absolutely informative & a big fan of Lush herself! It was fun to have her show me around & get to try anything... what I learned from her was that since all products are natural, even if it's considered a "hand" lotion you could even use it for your body or lips or anywhere that needs caring! The best part was at the end, I was able to get mini pot samples of the lotions that I prospectively want to get after I finish my last pot :O I was absolutely enthralled with her customer service that I had to give her a Yelp s/o and give this place a 5***** :) read more

customer service was horrible.as if they did not want to help at all,they kept walking away,this location was not like this.there was no service with a smile.never shop at this location again. read more

They keep talking to me and they were weird. They asked me to play with this putty and wouldn't leave me alone. They were also dissing Sephora and calling them different from Sephora like yeah your different (your worse). DONT GO HERE UNLESS YOU WANT TO BE ANNOYED AND TALKED TO read more

Great products! But this location had bad customer service. We walked in no greeting . But that wasn't really a big deal. The associate just kept looking at me, instead of asking me if I need help. As soon a group of people walked in she was so eager to help them. We put our stuff down we were going to buy and left. I'm not wasting my money on a location that doesn't value their customers. I've been to other locations in westchesters, that were amazing! read more

I am in LOVE. What a store! Look at these products! Bath bombs! Soaps & lotions! Excessive exclamation points for emphasis! Ahem ... sorry. I must have smelled too many of their delicious products, because I feel like I'm on a Lush high. Let me explain: I walked into Lush for the very first time, and the wonderful saleswoman (whose name I never caught, apologies!) approached me immediately & asked if it was my first time. Why yes, it was! So she showed me around the entire store - explaining the products, letting me touch and/or smell them, and so on. I asked for the fruitiest, most citrus-y bath bomb & she found it (Avobath, yum!). I cannot wait to take a bath! Items are a bit pricey, but it looks like you're paying for handcrafted quality here. As I paid for my $6 bath bomb, since it was my first time in the store, she also gave me a catalog to take home & mentioned their in-store product demos on Tuesdays - Thursdays! Curiosity led me to their website, and omg - I am on Citrus Overload right now. There are so many lime products that I don't know whether to shower with them or eat them! (Don't worry, I will shower with them. Not eat them. I don't eat soap.) Bottom line: Awesome store, addicting products, and fantastic customer service! Congratulations Lush, you have just earned yourself a repeat customer! read more

Lush Cosmetics - Cosmetics & Beauty Supply Near Me - Paramus, New Jersey

I am blown away by the customer service I received today. Eman, the young woman that assisted me, was so helpful. She had so many recommendations and I ended up loving each one. She even taught me how to mix the "ocean salt" which I ultimately ended up buying, along with the "dirty" styling cream and "don't look at me" face mask. Compared to all the other lushes, this was by far the best one. I could spend all day in the store. Thanks Eman! read more

So why the heck am I reviewing Lush? My wife loved the Lush she visited when she was away on business and having never seen or shopped in one I was like...whatever (ok, I just channelled my daughter). When we stumbled onto the Lush in Garden State Plaza we went in and I was pretty impressed...I mean the stuff in here is handmade, smells great, and brought a big smile to everyone's face in the place. Guys-great place to get your wife or girlfriend some pretty cool bath products. Ladies-I'd be shocked if you didn't love it. read more

The associate that helped us was super caring, knowledgeable and nice, she understood what we needed and suggested amazing products. I love lush products and the quality they have and they personnel is amazing and professional read more

I need to give a big shout out to the girl who assisted me yesterday. I'm upset at myself because I didn't catch her name, the receipt shows the employee #, but that's rather private to put up here. I believe she mention she is Philippine. Anyways I walked into the store and was greeted by her and she ended up helping me with everything I didn't even know I was looking for. Her recommendations were amazing because only one day of using the ocean salt and serum bar my face feels soooo much better! I love her recommendation on the new jelly bombs. It was really great customer service and I always appreciate the workers who know there stuff. The willowbrook mall is closer to me, but I honestly rather go back to the plaza and hopefully run into the same girl. read more

Super helpful!!! Alright I went to this location last weekend and came out a week later satisfied completely. I visited for a small pick up of hair products. What I was on the hunt for was a scalp treatment that gives a fresh, almost-minty feeling. (Really cool in the winter or summer!) I was assisted toward SUPERBALM a special treatment just like I was looking for, and that's not all. The store worker also threw in hair samples to go nicely after I washed the SUPERBALM. I got a honey-like shampoo and a light conditioner. All of these together makes my hair very silly, soft, and sheen all over. Highly recommended checking out this brand!! read more

Lush Cosmetics - SUPERBALM - coconut oil, rose wax, lavender oil, chamomile oil. Honey shampoo & happy happy joy joy hair conditioner samples. - Cosmetics & Beauty Supply Near Me - Paramus, New Jersey

Came into buy my son something. Melissa and Lilian helped me a great deal. Let's just say I had to repurchase something, and these two woman helped me out a great deal. I'm a lush fan, but the level of respect and service they provided was outstanding. Thank you ladies. I greatly appreciated your kindness! I hope karma repays you in great luck and fortune! My son loves the deodorant. Although it's his first, so he's not use to it just yet. My daughter is now obsessed with the store. She loves all the bombs and colorful displays. read more

This place is DA BOMB. And I mean that literally- their bath bombs are the best out there. There is a huge selection here- bath bombs, bubble bars, soaps, cleansers- get the picture? Literally, you can smell this place as soon as you enter the mall. And it's all natural and cruelty free. The staff is SO HELPFUL. I went in Friday night looking for a gift for my 10 year old niece (10 year old girls are SO EASY TO BUY FOR!). They were super patient in helping me pick things out and wrapped them up in a beautiful kerchief. One of my fave places to go! read more

The people here are super helpful. this location always seems to be packed tho, however they give free samples of things which is great. i like how close it is to the mall entrance. i like to go in and out, i hate dealing with this mall. so props for the location! read more

A couple of weeks ago I entered the Lush store in the dreaded Garden State Plaza looking to see what they offered in cosmetics, being that I had heard they carry variety of vegan makeup. I'm a sucker for a genuine salesperson and that's exactly what I got when I entered the store. I decided on their body scrub, but after seeing my disappointment from that "responsible enough to not buy the foundation I was eyeing" face I was making, the salesgirl went ahead and insisted on preparing a sample of the foundation for me! I was elated! Two weeks passed, and I had to go back and purchase Jackie's Oats, the very sample the girl had prepared for me. I wish I could remember her name, but it doesn't seem to be a once-in-a-blue occurrence to find great service there. Upon my return, two more associates were beyond excited at hearing that I even wanted a sample of two more of their face products (the translucent powder & the highlighter). "Excited, even though I told you I'm not spending money today?", I thought. But low and behold, they were so confident with the products that I was practically sold, but they encouraged me to try it first and let me fall in love with the products for myself. I've already tested both of the samples they prepared me, and will be returning within the week to call them my own. It's so easy for a store like this to have snobby, unconcerned associates, but Lush's associates don't exude any heir of "whaddya' want" in their demeanor. They're all genuinely excited about the product that they're representing, and very knowledgeable. I will be back for more! read more

I love this LUSH! The manager Jess is the best, honestly. Her personality is so bubbly and welcoming! I came into the store 20 minutes before closing and and she answered all of my questions and was sooo knowledgeable on all of the products. I will definitely be going back! read more

Lush is in general a lot of fun, in tiny little stores, and extremely expensive. I've been using Lush products from when they were still primarily only in the U.K. and I do enjoy them. At times the products can be a little too drying, sometimes too greasy or heavy but they are one of the few companies that you can rely on for not using animal testing. I also like that they're always coming up with fun new products. This most recent visit I found the play-doh like body soap they were selling. It was marketed more for kids, as if I would have my kid playing with squishy soap that costs that much! This store in particular was very nice, well organized, and the staff were very friendly. read more

I love love LOVE lush, most especially this location! They are very attentive here no matter what time of day. It's so colorful in here that I'm stimulated as soon as I walk in the door. I want to try everything here! They do allow you to test some of the product which is nice since the items here are not cheap. And they're not cheap for a reason. Bath bombs are awesome and I try my best to hold back into buying every single one I haven't tried yet. Dennis, the assistant manager of this location, is just wonderful! He is all smiles and is my absolute favorite!! All the employees here are knowledgeable and if they're not sure about something, they help each other out. I've never had a disappointed visit here! read more

Just became a Lushie. Love the products. Everyone in the shop is so friendly, informative, great products. CS Manhattan read more

The layout was a little different from what I was used to but I think it's because I wasn't going to Lush a lot lately in general. Anyways the associates were pretty helpful. They weren't really trying to push a lot of products to me which I was really happy about so it was more of a "Hello. Welcome to Lush. Is there something in particular you're looking for?" and then I just told them "bath bombs" and they just showed me where they were and let me decide on my own. It was a little crowded because they were doing several demos. But I was fine with that. Overall, it was a great experience. Just... I wouldn't go there a lot. To be honest, I really only come here to stock up on the Christmas edition of several things such as shower gel. read more

Amazing store!!! Amazing products!!! All natural products that make ur skin beautiful!!! The sales girl "Zoe" was so sweet & helpful!!!! I will be a faithful customer!!! read more

This is my happy place when I need a little retail therapy. It's easy to drop $50.00 without even realizing it. They are so good with samples too. If you express and interest in a product but arent ready to spend $30.00 on a tub of it they will give you a sample. My only little disappointment is sometimes the music is a bit too loud in here. The store is so small.... I wish the music was a little lower and a little more mellow. I already feel all coked up when I go in there. I'm only 33 so this is not written by Blanche Devereaux. Somtimes I just wear my ipod when I'm in the store so I can focus on what I want to buy (which is usually pretty specific - hello ocean salt and blousey shampoo and sex bonbs!!) The staff is always REAL quick to help you and push more product on you which I appreciate otherwise I would not deviate from protocol. Don't go changin lush (cept for the tunes ;) read more

First time to visit a Lush store... I have sensitive skin that gets allergic reactions to so many products so I got few samples and didn't buy anything, but the girl that helped me was friendly, super nice and helpful. read more

Yay! Friendly, knowledgable staff who truly love their jobs!!! The products are so amazing you must check it out for yourself! I recommend the classics...Buffy, Ocean Salt, Dream Cream, and u mustttttt try the skin are. Nothing else beats it! read more

I love LUSH. I am at the plaza almost every week and I always stop here for my face mask, cleansers, and bath bombs. All of the employees are super friendly and helpful when it comes to your skin concerns. They always offer complimentary hand massages when you're testing a product which makes for a relaxing experience. They are always honest and never try to up sell anything. I have always walked out satisfied with my purchase here. The customer service is excellent. I would definitely recommend Angels On Bare skin to anyone who walks in LUSH. It's a staple in my skincare regimen. All of their products are super high quality, organic, and affordable. I wish they did facials here!!! read more

The BEST Lush shop ever. The employees are fun, upbeat, and knowledgeable, and they are always ready and eager to learn about what I need and help me out. LUSH is such an experience, and it is so much fun to shop here! read more

Love this brand haven't been to the location in GSP but they all have a great reputation for excellent costumer service! The girls in shorthills were so helpful I left a very happy customer . The products are all amazing ! You can't go wrong with any purchase from here! And they don't test on animals read more

Lush Cosmetics - In love ! - Cosmetics & Beauty Supply Near Me - Paramus, New Jersey

I've been meaning to visit a Lush store for a while. The one woman who worked there, Stephanie, was really friendly and found exactly what I was looking for. I will definitely be coming back, everyone else was great as well! read more

It smells so good and the products are great. Everyone is super nice especially Amber.

So obsessed with this store! My friend and I went a last week and had an awesome experience! Amber is the best and really took the time out to help us! Will forever shop here. read more

Bought a gift set for my daughters birthday and her reaction was priceless. She was familiar with all of the scents and such. The store smelled great and the service was excellent. I even enjoyed one of their bath bombs myself (strictly at my daughters insistence). Lush is worth the hype and your teenage daughter will thank you for it. read more

Wow. Excellent company and customer service! Wish I could give more stars! I will no longer go to bath and body works. I love what this company does and how family oriented it is. They are so welcoming. They were encouraging my son to sample their products and made our shopping experience very pleasant! He was not yelled at or had any items ripped out of his hands as he did in bath bath and body works. I highly recommend the lush company and location. read more

I am a lush junkie! That being said I have been to many of there locations. I wasn't impressed with the GSP store. I went in to do an even exchange with my receipt handy & I felt that the cashier was annoyed that I was returning products. She was asking all kinds of questions on why I didn't like the two products & how good she thought they were. I felt so uncomfortable. Will not be returning to this Lush store anytime soon! read more

Great staff that is unbelievably helpful. I sampled a dozen different things before selecting my favorites.

Love LUSH! The product line is exactly that LUSH! Natural ingredients that makes everything they have smell, and feel fantastic. The staff is so passionate about the products that you can't help but purchase. Its always a pleasure shopping here! When you don't know what to get the friend that has everything, a teacher's gift or even for young children, stop here first! read more

I went to this location about two months ago and purchased 5 items. I was so impressed, I told a friend about it and offered to take her to the store to try this brand as she was looking for something for her facial regimen. She asked for 3 samples. I grabbed 2 products that I wanted to purchase. In addition to the 2 products I was going to buy within the next 2 minutes, I wanted 2 samples of face lotion because I couldn't decide which one of the two to buy. I was told that I could not get the samples because my friend had already received 3 samples. I explained that I have received samples in the past but I did come back and purchase what I liked. The behavior of the staff was extremely insulting. I was made to feel so uncomfortable. I asked to speak to the manager and that was the biggest insult of my visit. She did not seemed concerned at all, in fact, she made it seemed annoyed, like we were interrupting her! It's her job to deal with such issues. All she said was, "I'm sorry about that, I'll pass the message along." Really, that's all? She didn't try to stop me and rectify the situation when I said I would rather buy the products online. Whatever happened to ensuring customer satisfaction? I will not spend my money at any establishment that makes it a point to disrespect paying customers. I'm embarrassed that I even recommended this place. Needless to say, I will not return to this store. read more