I moved here recently and I originally called for an appointment, asking for an experienced tech…read moreto have my top lip, bottom chin and nose lasered for spider veins. I was told this would cost 150.00. When I attended my appointment the technician made a decision to chose a different laser machine than I was originally booked in for as per my telephone consult. She lasered my full face and I was charged $350.00 plus tax. I decided to not complain at that time concluding that the treatment should be successful. After 2 weeks and 4 weeks, I noticed no improvement in the areas I had initially made the appointment for. I returned to explain my situation about the original quote price, etc., and that I believed I did not receive what I paid for, I was told that I would need numerous treatments for results. The technician pulled up the pre- photos of my face prior to the first treatment, these were taken after the initial prep wiping and cleaning cleaning process creating a redness to my skin and used these photos as a comparison, stating she seen improvements. The technician then proceeded to use a different machine during this return visit on one area of my top lip and my chin and nose and the results were significant, I wish she would have used that machine in the first place. I'm an unsatisfied customer, I was not validated when explaining the misunderstanding in price, nor that I did not receive the results expected. I do not mind paying good money if I get results. I have been getting spider vein laser treatment for 15 years, so I do know what typical and reasonable results look like.

Beautiful, clean place. Staff is wonderful and procedures are professional and thorough. Would…read moreonly recommend North Okanagan skin and laser for all procedures.

Highly recommended. Maela is friendly and does great waxing.read more

From the owner: Specializing in Novalash eyelash extensions and male and female brazilian waxing. We offer a wide…read morevariety of services.

The prices here are very high but the place seems clean and professional. The parking is shitty and…read morenot everyone wants to walk down a main road after having a skin treatment done such as a facial or whatever some are not so confident without makeup and traffic stops right there for the light.

Her studio is so warm and welcoming, and it's easy to find hidden gems of numerous products. Only…read moresupplier of Australian Beauty tea tree lotion I could find. She is so gentle and soothing with her techniques and continuously is updating her knowledge in the industry. Love her work and close to home

Sensations is sensational....products, knowledge and skill are excellent. Spa is impeccable, and…read morethe owner very friendly. Wouldn't go anywhere else for electrolysis, facials, waxing, mani/pedis. Have been a satisfied, repeat customer for 20years. Toni is a master esthetician

Very clean and comfortable space. They make it easy to forget your worries, just relax & take time…read moreout to pamper yourSelf. My pedicure was great.

I've only had bikini waxes here so my experience is limited but the lady I see is super…read moreprofessional and does a great job for $32

Brittany was awesome! Got me in for over-due lash fill since I am travelling and did an amazing…read morejob. I was lucky to get a cancellation appointment since I am only here one day. I will be seeing her now every time I come to Vernon :):)

Jenna did my lash tinting. She is amazing! She definitely knows what she is doing. She takes her…read moretime to do a great job. She also has a great personality. Thank you Jenna

Very helpful. helped my wife with some health concerns she had and put her on a better track to…read morefeeling her best.

We pride ourselves on the very best customer care and technically advanced services. We invite you…read moreto our comfortable, quiet, professional clinic and hope that you have a feeling you are at a place you can call home. We have had success here in Vernon for 32 years and many of our clients have been coming to us for that long! Our goal is to inspire and empower our customers to feel their best inside and out!

I have been coming to Serenity for over 10 years now and I've never been disappointed. Janice has…read morealways customized my treatment based on my skin's needs. I recently had a couple of treatments using the Alma machine for non surgical facelift. The results have been excellent. My girls have both had the AviClear treatments for acne and their skin continues to clear more and more each month. I highly recommend their services.

The staff at Serenity are warm and welcoming, and the environment is really comfortable and…read morerelaxing of course! I had 6 laser treatments done on my bikini line and am REALLY pleased with the results! I'm considering going back to get more laser in other areas! I've also had a relaxation massage as they gave 50% off the service for my birthday, which is a nice touch (and great massage too, thank you!) I've recommended Serenity to multiple friends!