I moved here recently and I originally called for an appointment, asking for an experienced tech…read moreto have my top lip, bottom chin and nose lasered for spider veins. I was told this would cost 150.00. When I attended my appointment the technician made a decision to chose a different laser machine than I was originally booked in for as per my telephone consult. She lasered my full face and I was charged $350.00 plus tax. I decided to not complain at that time concluding that the treatment should be successful. After 2 weeks and 4 weeks, I noticed no improvement in the areas I had initially made the appointment for. I returned to explain my situation about the original quote price, etc., and that I believed I did not receive what I paid for, I was told that I would need numerous treatments for results. The technician pulled up the pre- photos of my face prior to the first treatment, these were taken after the initial prep wiping and cleaning cleaning process creating a redness to my skin and used these photos as a comparison, stating she seen improvements. The technician then proceeded to use a different machine during this return visit on one area of my top lip and my chin and nose and the results were significant, I wish she would have used that machine in the first place. I'm an unsatisfied customer, I was not validated when explaining the misunderstanding in price, nor that I did not receive the results expected. I do not mind paying good money if I get results. I have been getting spider vein laser treatment for 15 years, so I do know what typical and reasonable results look like.

Beautiful, clean place. Staff is wonderful and procedures are professional and thorough. Would…read moreonly recommend North Okanagan skin and laser for all procedures.

I was nervous about getting some Laser done... It took me MONTHS to work up the courage... money…read morewasn't an issue... I had mentioned to the owner months before I had been on a Diuretic for awhile...which causes sensitivity to Sunlight [which never affected me] She got antsy... Months later, after not taking the diuretic, I came back thinking I could finally get things taken care of... She proceeded to go into a 'song and dance' that her equipment wasn't 'top notch' and she wouldn't be able to give me the results I wanted... I told her I wanted to 'freshen up'...not look like a 20 year old... She told me to go to a different place who had STATE OF THE ART equipment, much BETTER than hers...and seemed to be almost 'combative'... needless to say, I WILL go across town to a laser place who has PROPER equipment... This is serious stuff......

From the owner: At Serene Studio we specialize in laser hair removal, plasma skin tightening, medical skin…read moretreatments and spa services.

I haven't had spa services there, but have bought cosmetics and find the staff to be incredibly…read morefriendly and helpful. I will be making an appointment for some services this week and will update this review later, but I am positive based on my excellent interactions so far, that I will not be disappointed. Updated: Okay have had now had pedicure, facial and various sugaring treatments. Love this place. Probably won't go anywhere else. Made to feel welcome and the services were first rate.

Amazing, I wish I could give it more stars! Best spa I have ever been to! They do a magnificent…read morejob. The girls who work there are wonderful. They take their time and make sure everything is perfect. Wine and cheese? Yes!!! I will definitely being going back! Highly recommend!

I love Skin! Their expertise and professionalism are second to none. I can't say enough about all…read morethe staff. They are so friendly and welcoming and very knowledgeable about the services and products they offer. Dr. Brink takes the time to thoroughly explain the services and answer any questions you have. Their team takes a genuine interest in your satisfaction and well being and even checks up on you after services. I highly recommend Skin to anyone that wants to look and feel their best! :)

The best spa I've been to in Canada!! Luxurious surroundings amazing staff and treatments. The…read moretreating dr is caring and gentle and they listen to you and take the time with you so they understand your needs. Not like other spa's in Vancouver where they couldn't care less about you.

After calling all other offices and comparing price quotes, reviews and talking with my girlfriend…read moreabout everyone we know and where they went I decided on here. I wanted Juvederm lip fillers and this would be my first time so yes, I was nervous/excited and my gut was in a knot. Kim was my injector and she was very friendly, knowledgeable and professional. It was a surreal experience and the hours leading up seemed to drag by but once I got in there, things moved nicely and before I knew it we were done. We used 1 syringe on my lips and Kim did an amazing job! I want my lips to stay exactly this way but I understand that they may be a bit swollen. My biggest fears were that a) I wouldn't see a change and would therefore have just wasted 500(or so) bucks or b) have them look awful. So I was soo relieved and excited at the end result when I looked in the mirror and they looked awesome(you could say it was a fun and pleasant shock). I asked for a sexy pouty (Kylie Jenner (I know I was embarrassed to ask but still)) look and Kim knew what I was goin for. One of the things I read online was to make sure you get a doctor to do the injections, well I looked into that and the price does go up quite a bit, but honestly I have no negatives to say about my experience at Okanagan Skincare and am very glad I chose them. I'm happy with the result and will be going back when I need a touch up(let's hope it lasts forever though;) Stats: female/26/Juvederm-ultra; 1syringe/$500.00 Update June 21: after my first visit I decided I wanted more so I went a second time and had Kim again. She was as great as ever and my lips looked good right away! Unfortunately though after a week or two I wasn't seeing that much improvement, which was probably just my face shape(lip contouring) or my body metabolizing it quickly. So obviously after shellin out a good chunk of change I was disappointed that I my lips didn't end up the way I wanted them to:(. So, without much expectations for anything I ended up calling them and explaining how I felt. Vivienne was working the phones and was so helpful and understanding, she made me feel at ease and hopeful that something could be done. She booked me in for Tuesday and I just got back from there! You wouldn't believe it! They treated me so nice and gave me a complimentary syringe, which was more than I could have hoped for. So no matter what, I am so pleased about my experience with Okangan Skin centre and really feel well taken care of. Thank you so much!

Advertised as a dermatologist clinic, but you'll only talk to Nurses instead of the Dr who…read morespecializes in skin care. My first contact with Okanagan Skin Care Centre was over email, and then booking an appointment with email as well. This is an awesome practice to have for businesses looking to increase traffic or business. Now when I got there, I told the Nurse I wasn't interested in any sort of facial scrubs as they all seem to be like proactive (this is an awesome product, pay us). The nurse agree'd that proactive was overpriced and overvalued for what it actually did - this then segued into the nurses pitch for their own line of facial scrubs, toners, anti-aging, and revitalizing products. When talking to a medical professional, I take them at face value as I trust the education they have. DO NOT TRUST THE PEOPLE HERE, THE NURSES ARE SALES PEOPLE. I was sold a $300 package, which was originally $600-700 but a few products taken away ($60 lotion, really?) to make it cheaper. They tried selling me a tube the size of 2 fingers that cost $160 - I couldn't even listen to what it did as I was hemorrhaging through my wallet at this point. Long story short, someone I thought I could trust ripped me off. I now have 3 bottles of face cleaner that don't come close to what the nurse told me they would do. I've had better success going to a general MD and asking for a prescription of whatever comes to their head first. At least it's covered by health care, proven to work and won't make me feel like I've had money taken from me without anything to show for it. I guess $300 is the price I pay to find out there are untrustworthy people in Health Care. Kimberly - you sold me snake oil with a smile on your face and I'll never forget it.

Her studio is so warm and welcoming, and it's easy to find hidden gems of numerous products. Only…read moresupplier of Australian Beauty tea tree lotion I could find. She is so gentle and soothing with her techniques and continuously is updating her knowledge in the industry. Love her work and close to home

Sensations is sensational....products, knowledge and skill are excellent. Spa is impeccable, and…read morethe owner very friendly. Wouldn't go anywhere else for electrolysis, facials, waxing, mani/pedis. Have been a satisfied, repeat customer for 20years. Toni is a master esthetician

Since relocating to Vernon for work from Vancouver, I have begun the search for a good independent…read morecoffee house, local pub, good mechanic, and a place to get my weed whacked. Chatters is a chain mall salon, but I have used the one in Cranbrook before, and it wasn't so bad. You'd think that Vernon being a larger municipality, and closer to Kelowna that it would be a lot better. Sadly, that was not the case. The stylist I had was a little bit high maintenance, nor was she particular warm. She was a competent stylist, but definitely though she was better than she actually was. Confidence bordering on ego. When I commented that the cut was not exactly what I asked for (and trust me, my hair is not that hard to figure out) she got a bit huffy. Then I got the bill. Fairly expensive for a haircut that was adequate, and not exactly what you specifically wanted. The little soap opera in front of the client (who would be me in this instance) wasn't exactly professional either. On the plus side, the hours of operations are convenient (Thursdays and Fridays they stay open late), and the retail side has a good selection of product. However, the Chatters Salon in Vernon should be a Plan B, or a Plan C, as a place to get a haircut.

I've had the same stylist here for 8+ years. Granted I don't go that often, but when I go, I sense…read morethat she doesn't remember me at all and "fakes" her way through it. I like the way she cuts my hair, so that's why I keep going back. She must have a lot of clients and I just don't stand out or something. I don't mind that she doesn't remember me - I would just appreciate her being honest about it. I notice the past couple of times, she's trying to sell me on products. She's probably been told to do this - and it's awkward. I always have buyer's remorse after - spending $50 on a small bottle of hair cream that I have no idea how to use. I typically spend, with tip, $70 on a haircut (45 minutes) and had spent $275 on a colour (3 hours). As I haven't gone anywhere else in a long time, I don't know if this is reasonable or not. I do my own high and low lights now (Sally Beauty is awesome!) because I was spending too much time in the salon - which was SO boring. I think a couple of times, she even forgot about me when she left me sitting under the dryer (I watched her deliver multiple other cuts while I waited 2+ hours under the dryer with not so much as a check-in to see how I was doing). I appreciate the confirmation/reminder phone call prior to the appointment. I don't understand why there are like 3 people behind the counter at all times - sometimes more focused on their appearance than on customer service. It's a trendy "hip" place I suppose. And when you find someone who knows how to cut your hair, you just keep going back regardless of your disappointments. :(