The manager Cody Montoya was completely unprofessional, demeaning and rude. First of all was brought the wrong beer, and still was charged for it, also was charged for large queso, ordered small, also charged for 2 salsas, ordered one. Then proceeded to argue with us about the cheese enchiladas that were sent back because they were supposed to be chicken. He refused to take off the enchiladas that were sent back and told us if we didn't pay for them we were stealing! ( and never received the chicken enchiladas) so charged for a meal we DID NOT get!!! I never in my life have ever been treated so awful in a restaurant! I myself work in hospitality and this experience should never had happened. Who ever owns this establishment needs to reassess that manager. His arrogance and hostile attitude towards customers is absolutely disgusting and unacceptable. I feel sorry for the employees who have to work with him. We normally like any Lupe tortillas but will NEVER go now!!!!!! Do NOT waste your time or money there especially to be victimized of being overcharged and then yelled at and threatened by this awful manager!!!!! read more

Lupe Tortilla - Mexican Near Me - Beaumont, Texas

The service was nice and attentive. The ribs were okay. The combo was good The pobalono w chicken Was sub par The peppers grilled was excellent but The chicken inside no flavor and weird texture Almost like boiled chicken read more

Not the best Lupe I've been to...in fact the t may be the worst! Service is lacking--Beaumont is not known for their great service! Food isn't as good as it is at the Houston Lupe's. It's a cool place to hangout so I give it 2 stars. read more

Food came out quick, service was a little on the slow side, which was odd because it was post lunch rush and mostly vacant. I would still go back again. read more

We stop here periodically on road trips. It's your typical tex mex menu and decor. The play area outside was awesome when our kids were younger but they've outgrown it now. The food is consistently good but the service varies. Our waiter was scarce on our last visit. Love the fajitas, homemade tortillas, and excellent margaritas read more

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SO GOOD!!!!!!!!!!!!! Best Mexican food in Beaumont. Me and my dad both ate the same meal and we finished it all. The atmosphere is amazing and the patio seating is really nice, you have to try it!!! The decor and design of everything is so beautiful. The staff is super friendly and polite. Can't wait to return! read more

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Food was excellent Service is as usual medium to poor! Maybe it's just me that they don't like But every time I'm there by myself The server seems to forget to wait on me! Good food not so good service ! read more

We had a dinner for my brothers birthday here. We had 7 people, and were refused a larger table. We were elbow to elbow at a very small table, and were told they had no more tables while I stared at an empty 2 person table the whole time I was here. Our sever was slow to refil our drinks and pick up our empty dishes. We were also given 2 salsas and one basket of chips for 7 people. I have never once left a review for a restaurant, but this was so bad I had to. They weren't that busy. maybe It was just our server, but this place sucks. Go to La Cantina. read more

Great Experience at Lupe Tortilla today, good pico starter, one of the most tender Flank Steaks i ever had, with great flavor, all around. Got the three pepper cheese steak. A Modelo Negra, with a Don Julio Grand Marniel margarita cocktail. My wife got chicken tacos and two margaritas . Cocktails literally took roughly 3 minutes, and the service was soo fast i lost track of my stopwatch (please disregard the 2nd lap, it was roughly 7-10 mins later). Cocktails had great balance (strength vs flavor), Head of the beer was nice and foamy and the beer was cold (usually indicators of clean beer lines, and good CO2 pressure and temps). Waiter was good and attentive. Overall great experience, i would definitely come again. read more

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I found the food to be over priced and really not worth it. The service was poor and we were there during off peak dining. Don't recommend this restaurant. read more

Delicious as always! Stopped while driving through TX & had a great experience sitting at the bar. College games were on & crowd was lively. Service was stellar, food was hot & fresh, & drinks were cold. Our go to for Mexican in Beaumont! read more

Lupe Tortilla - Mexican Near Me - Beaumont, Texas

The service was amazing, got us everything very quick and they were very nice. The food was some of the best I've had in a long time. And the overall look on the inside of the building from the walls to the tables looked great. read more

Only restaurant in Bmt who has skinny margaritas frozen in the machine. Sangria Skinny Margarita is the bomb. Best Chicken tortilla soup. Fajita Nachos, get them conquesta (sp.) and you won't regret. read more

Great service & fresh food for lunch. We split the huge order of fajita nachos-so yummy. Nachos had fresh Pablo peppers on top -then roasted-with tons of white cheese. Cute & cozy place inside. read more

Lupe Tortilla - Fajita nachos - Mexican Near Me - Beaumont, Texas

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I don't know what the hate comments are for I have lived in Beaumont for 21 years and I have loved Lupe's for a long time it is constantly one of the best Tex-mex restaurants. The service is wonder the manager has known me and my family for a long time and is a very nice person and would definitely recommend the steak nachos read more

We have missed LT in Houston since moving east & were happy to notice this one. We will not be coming back, I suspect. I had fish tacos (well, 1 of 2 and could not bring myself to bother with 2nd). My daquiri seemed to have no alcohol, which i don't mind if I can't taste it, but no feel either....? Why spend the $10!? Service was efficient. I wanted to give it 2 stars but my husband liked his fajitas (not the price) & his margarita. We met in the middle with our rating. $70 for 2. Nah....gonna pass. read more

This place was trash, staff was rude, margarita was terrible, bartender was worst than the food. I was here for business and came in for a drink and dinner and wow what a disappointment. Not to mention the cockroach in the men's bathroom. read more

Now we have been there twice in a week. Their chips are extremely light which I love so I can enjoy some without killing my appetite. They have good salsa and also serve beans with the chips and salsa, another plus. My husband ordered the cheese enchiladas both times because he enjoyed them the first time consistency was on point. I ordered the veggie fajitas on our first visit. They were able to leave out the bell peppers as I am allergic, some places already have them in their mix. These were the best vegetable fajitas yet because they had plenty of portobello mushrooms and poblano peppers as well your normal veggies. They make the tortillas onsite so they were fresh. The house margarita was tasty and our service was good. We returned last night before we left the area, I chose the cilantro jalapeño grilled chicken with rice and beans. I'm not refried beans girl and should have asked to substitute but didn't, the chicken was good but could have used more char, the dish was definitely spicy because it was topped with red and green jalapeños. If I was to do it again I would order a spicy sauce versus something just topped with the peppers. Service was still very good. Definitely recommend. read more

Definitely worth the stop! The steak fajitas were awesome..... the steak was prepared Sooo well! I enjoyed the care they took to prepare the food. I don't give anyone 5 stars ... so, this 4 is strong! read more

Lupe Tortilla - Steak Fajitas - Mexican Near Me - Beaumont, Texas

OMG.... I am so very impressed. Me an the hubby went on a Thursday at 3pm on 4/20/23 an I can tell u I wasn't expecting that much. If u look at my other reviews I do seem to leave a lot of negative, so I'm hard to please. We established that . Everything was excellent. I have a good lil buzz on the Lou original margarita (LG). Table comes with chips, & beans. Different but nice. I got the Cilantro, Jalapeño Chicken . . The hubby got the Tequila chicken an it came with cheesy rice an side salad. Dear lord it was phenomenal. Again I still have buzz. definitely will be returning. Service from the waiter was top notch. Atmosphere was pleasant. read more

Lupe Tortilla - Hubbys Tequila Chicken - Mexican Near Me - Beaumont, Texas

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Really nice decorations, our waitress was lovely and good and some man checked on us to make sure everything was ok (it was). Really liked the chips...nice and thin and fresh...good salsa and bean dip. Got the chicken poblano...very good and tasted husband's steak fajitas...also delicious read more

Lupe Tortilla - Chicken poblano - Mexican Near Me - Beaumont, Texas

Hands down my favorite! The bean dip, fajitas and chicken little! Yummmy yum yum. It's also great place for kids. Nice play area. Staff is incredible read more

We ate here as we were passing through Beaumont. The service was very good, friendly and attentive. The chips were hot and fresh. The tortillas were homemade, they were good and very large, not your average size tortilla. We got the trio appetizer of sauces, the queso was good, the green sauce was just a a creamy plain guacamole, and the red sauce was a warm, very blended salsa type that was ok but nothing to order again if I came. My husband ordered the chicken lupe, chicken breast with cheese and pico on top. He said it was good though the chicken was a bit dry. So our overall opinion is that the place is mediocre and we would try something different on our next visit. We do have a friend who loves the place though so don't take our word for it, come make your own opinion. Haha read more

Great nachos and good service. Clean restrooms and a play space on the outside for children.

Not sure what all the bad reviews are about. I'm from out of town. Came here on a Tuesday night & it was pretty busy. Sat at the bar & had a top shelf margarita & green chicken enchiladas. Both were good. Service was good. read more

terrible service took forever to take my drink order and the Guy that brings chips took forever too ....food was horrible and they don't even deserve the one star...never coming back read more

That was terrible. What happened? They use to be good. Went saturday, taco al carbon, a little bit of chicken rolled in a single tortilla. Thats it. Chicken enchiladas, the same but with cheese on it. No refride beans just pica de gao with sourcream on top. Salsa is a joke. Pica de gao with watery red stuff. Absolutely no seasoning. Only thing good, was the corona in bottle. Wow want go back there. read more

not accommodating manager was rude (Eduardo) wall had 27 people and agreed to sit at separate tables ( he wanted to spread us out in the restaurant ) THE place was empty on a Saturday night I have never left a bad review in my 45 years til today I won't be back read more

Horrible service. Tried to eat there with a group of 16 and said we would split up. The manager was rude and said can you read the sign that said they wouldn't seat large parties. We said that was fine. He wanted us to be seated all around the restaurant and be quiet he said. We ended up leaving and not giving them our business. Said they would lose that kind of money. read more

Prices seemed a little high for Mexican food but I would pay it again. We both got the steak and were both very satisfied! The fresh tortillas were the best I've ever had and I loved the jalapeño dip that came with the three amigos appetizer. read more

Lupe Tortilla - Steak and shrimp - Mexican Near Me - Beaumont, Texas

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This Tex Mex restaurant gets busy with the after church crowd, which for us pushed our family lunch back quite considerably. After seated we were surrounded by the Sunday-only mariachi band which was fun but also a bit loud at times. Once we ordered it took a while for our food to come out. The servers were friendly and accommodating and helpful, but everything took a lot longer than I would have ever expected. It became a type of lunch-dinner by the time our food came out. We all tried to limit our intake of chips and salsa and beans. The salsa and beans had good flavor they were both so runny, like water or clear soup. The queso was okay, kind of tasted and looked like velveeta. The show stopped we're the tortillas, both corn and four. Great flavor and hold on the corn. You can't go wrong with fresh made tortillas. My vegetable tacos had only dry veggies in dry tortillas, sauce in the side with an okay side salad (made better with some guacamole). Some bites of chicken I tried were flavorful but everything is tasty covered in melted cheese. It was an okay visit and my family really likes it but it just wasn't super memorable for me overall. read more

Lupe Tortilla - Vegetarian tacos on corn tortillas with side salad, salsa and beans in the background. - Mexican Near Me - Beaumont, Texas

I have eaten here a few times and the food has been pretty good in the past. I had the puffy tacos today and a major disappointment...the taco shells didn't seem fresh and were over cooked so the taco just fell apart on the first bite. There was maybe 2 ounces of beef in each taco and for $12 I will not order those again. Service was good except for taking a while to be greated once sat. read more

Use to love coming here atleast 3 times a week but we notice in new management and service gone down hill and prices keeps goin up I'm sorry it's tex mex and to charge 30 for a steak plate is is ridiculous and steak quesadilla 20.00 absolutely ridiculous better off goin to cafe del Rio now read more

This was my second time eating here and like the first - not impressed. The "salsa" is essentially pico - It was okay but lacked in flavor. To me, the salsa says a lot about a good Tex-mex restaurant. They also serve charro beans to dip which is interesting. I got cheese enchiladas with rice and beans and it was all pretty tasty. I ordered a piña colada which was AMAZING and served right in a pineapple. Their drinks are great! read more

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Service was prompt and courteous. Food was lacking in warmth or flavor. Quality wasn't there either. Margarita tasted like squeezed limes and bad tequila over ice. No flavor and it made you picker to take a drink. Would not recommend! read more

We absolutely love Lupe and the food is always amazing! BUT the manager is ALWAYS rude to us.. including our children. 5 stars for food and most of the waiters.. 0 stars for the manager. read more

Great food. Service was a tad slow but we had a new waiter so not really concerned. A little on the higher side of cost of food but still good read more

Many other people have left a bad review of this place due to it taking too long to get a seat, etc. Please keep in mind: This restaurant just opened in Beaumont. EVERYONE wants to eat there. So if you don't want to wait, go during non-busy times (2pm-3pm). We went on a weekday about 2pm. We walked right up to the hostess, asked for a table for 3, and were sat down at a nice booth immediately. They of course served chips with salsa, and pinto beans. The salsa was more of a pico de gallo consistency- not pureed like most other hot sauces at other restaurants. It was very unique though and the salsa was flavorful with a little bit of spice. We liked it alot. We ordered a margarita which was great. They have a 3 margarita limit. For our entree, we ordered 1/2lb Mixed Fajitas. It was more than enough to feed both my husband and I. *THESE WERE THE BEST FAJITAS WE HAVE EVER HAD IN OUR LIFE!!!!!* We will never eat fajitas ANYWHERE else except here now. :-) The fajitas are so moist and tender, and literally melt in your mouth!! They are marinated in this heavenly marinade that is so very good. They also have a little play area for kids outside. Really awesome for when they are driving you crazy!! lol ;) I give this place 5 stars. We had great service, great food, and great margaritas. Would definantly recommend this place for fajitas- just not during "rush" times. :-) read more

Lupe Tortilla - Melt in your mouth Fajitas!! - Mexican Near Me - Beaumont, Texas

We were first time visitors to Lupe Tortilla. In a nutshell, it's a great Tex-Mex restaurant. However, since it's so new, everybody and their brother is there. You can see that as you pull in the parking lot and look at all the people waiting outside. We got on the waiting list at 5:25pm on a Saturday night and were told it was a 45-minute wait. We were not seated until 6:37pm (I know the exact time because they send you a text message instead of using buzzers). There was definitely a lot of unrest amongst the people waiting with us because it seems like their formula for calculating wait times is a bit off. I am not giving 5 stars because they really need to remedy the problem of telling people inaccurate wait times. On the bright side, there is no better place to wait. There is ample seating right outside the restaurant with fire pits and a playground/sand pit for kids. Many people started drinking early and were enjoying their beverages on the patio. Once we were seated, we were greeted immediately and after ordering, our food came out really fast! You are given the standard chips & salsa, as well as a small bowl of beans. We had chili con queso, nachos compuestos, chicken & beef fajitas, and we also ordered sopapillas for dessert. All excellent items. The food is definitely fresh & high-quality. We enjoyed our experience, but will probably wait to return until the novelty wears off, so we don't have to wait so long! read more

Lupe Tortilla - Chili con queso - Mexican Near Me - Beaumont, Texas

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We visited this location while it was in the midst of the surge of business due to being the newest place in town. We waited about 45 minutes to be seated, but thereafter service was efficient, if not entirely accurate. Several minor errors in our order could be attributable to just how loud it was in the restaurant; or to the waiter being new. Either way, it did not detract from the overall meal experience, and what the waiter (Eduardo) lacked in accuracy, was more than compensated for in terms of efficiency and courteousness. All in all, this place offers a pretty standard tex-mex menu. I ordered the Steak Lupe--delicious. (The marinade in use really makes this entree shine.) My wife ordered the chicken enchiladas verdes, and had no complaints. This is certainly not the worst tex-mex in the area. We will return, but probably after the crowds thin out some. read more