Luna Grill always slaps!! Hands down my go to spot for after my workouts. There's healthy options and the food is consistently delicious. Other spots can be hit or miss but I know I can always count on the Luna Grill in the target shopping center in Poway read more

I used to be a regular at Luna Grill until the food quality started declining. The taste could have been better, the portions got smaller, and the prices increased. Today, I placed an order using the mobile app and got a confirmation. But when I went to pick up my order at the Poway location, the cashier couldn't find it. I was on a 45-minute lunch break and needed to return to work. None of the staff knew how to help, even when I showed them the confirmation. It took them ten minutes to find my order in their system, and then they started preparing it. By then, I only had 15 minutes to drive back to work and eat. When I opened my falafel plate at work, I discovered that the falafels were as small as a quarter and very dry. The rice was cold, the hummus was bland, and the side order was disappointing. This isn't the first time something like this has happened--it's my second bad experience at the Poway restaurant, similar to an issue I had at my local South Bay Area Branch. The managers blame the problem on the phone app and their system in the stores. I rate the experience with two stars: one for the food and one for the outcome. read more

Healthy food. Service is great. The waitress who helped was very kind. Especially the grilled chicken here is delicious. Salad is always fresh. Highly recommend! read more

Quality food, fresh and great prices. Customer service is outstanding. Friendly staff and very accommodating.

My family and I always come here and the food and service are top notch. We have a 5 year old that loves French fries from here. Paul and crew are always attentive to everyone and goes out of his way to serve everyone. The restaurant is spotless and the food is always healthy and delicious. I have never been here and had a bad experience. Thanks Paul you rock!!! read more

Hands down best welcoming staff and the quality of the food above and beyond. Laura is energetic and very kind. My coworker and I always look forward to coming to such a yummy lunch and amazing staff. You all better be getting a raise ! It's not always easy to find a place with happy staff and good food. read more

I have not been to Luna Grill for a long time and decided to try again and the food was excellent and I received the best service by Nena and I will be back!!! read more

Food was delicious, and the place to eat is kept clean and comfortable. The service was great, Maria and Zara made my experience eating in very nice. read more

I've been at this location a few times and today was different, very welcoming environment and nice people working. Thank you

Food and service is great here! The food was fresh and delicious. Management is great. Restrooms are clean. Zara, Maria and Luis made sure it was a great experience. I definitely recommend. read more

Maria helped me in the front and she was amazing helping my kiddos order and greeted us with smiles and very welcoming! When out food came out they made sure to bring out conditioners and make sure we were well taken care of. Honestly had a rough day and ended my day on a wonderful note! read more

Been here a couple of times now. Parking out front is good, and the space is clean and modern. First time for me was a Modern Chicken Wrap to go. It was delicious! Second time was Loaded Fries. They're not working for me, and not at all like Mexican loaded fries you may have had elsewhere. These are too dry and salty. Best part was the chopped tomatos, which isn't a good sign! The first batch came out cold and my son's side of fries came out late. So some confusion about timining in the ktchen. Stone IPA (cans?) were a reasonable $6 each. Both times, my son had a Chicken Pita, which he really enjoyed. Service is very friendly. read more

We had a good dinner at Luna Grill in Poway including their Chicken Kabob & Koobideh Kabob and their Grilled Shrimp plate. The food was well prepared, healthy, fairly tasty, and reasonably priced. It is basically very upscale fast food with friendly quick service where you order at the front counter and they bring the food out to your table. Great for a casual reasonably priced meal. read more

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Anna, thank you SO much for your kindness!! Above and beyond any expectations, and a total surprise of an accomodation. Your smile is a welcomed glow in the world of customer service, and I will pass forward that beam of light to the next ! Thanks again, I'll be back around when passing thru! read more

Great food and great service Luis is very kind and hospitable. Everything was clean and the food was made quickly and very fresh.

Best food and service in San Diego! These guys are so professional and it's obvious they love their job.

Every time I come to Luna Grill, Ash and Luis make me feel like family. They're so warm, attentive, and genuinely care about making sure you have a great experience. The food is always fresh and delicious, but it's their kindness and amazing service that truly make this place special. Thank you, Ash and Luis, for always brightening my day! read more

The flavors are yummy and ambiance is great but this is the 2nd time I've taken home partially cooked flat chicken kabobs. Given I picked them up for take out I finished cooking them ~ Order these - yes - they're delicious but if you do take out, check them. read more

Luna Grill Poway - Partially cooked chicken kabobs - Mediterranean Near Me - Poway, California

Everything was excellent! Food was delicious. Such great service and they advised on the menu for us. Paul was exceptional and I appreciated his attention. The outside area was pleasant as well. Overall a lovely time. read more

Yum, excellent service. Staff was lovely. Food came out as ordered. Nice environment with happy customers

Restauarants have to figure out whether they want to be primarily an online business or in the brick and mortar business. They can no longer prepare orders as the "come in". When a walk in customer takes close to 25 minutes to get "fast casual" food, there is a problem. I counted at least 10 people pick up food after I ordered at the counter. I get it...the world is changing and digital ordering is the future. There has to be room (even a little bit) for in the in person ordering. But I think, smarter companies like Chipolte and Chick-fil-A decided to have two separate food preperation lines. One for in-person and One for online orders. I have experienced this and it makes both the online order and the in person customer happy. Luna Grill has not adopted this. Do not eat here in person or order to go in person unless you want to wait close to 25 minutes like I did and others that were there. Online orders were not just jumping the line with the kitchen. They couldnt even bother to wait in line with the rest of us. Some online order people were polite and waited in line but other in this community feel the privilege of jumping ahead of people and jump straight to the cashier. Otherwise, the food was well prepared and fresh tasting. Typical Luna Grill. read more

Fastest most consistent Luna grill out there. They make a gyro plate in less than 7 minutes. Great for a quick lunch.

I visited the Poway location yesterday and the food is always excellent! Every Luna Grill I've visited is always clean and the staff friendly. My visit yesterday was different. I was going to ask a question about how to use an offer I received on the app, but decided not to. The man at the register was very unfriendly and unapproachable. He was helping a woman with an order and he told her that they don't accept cash. She said something I didn't hear and he pointed to a sign at the register and said it states that right here on this sign. LOL I assume this is a new policy and is questioned frequently because he seemed over it. Needless to say I just picked up my order and moved on. I hate when the staff makes me feel like I shouldn't ask a question. I'll wait until next time and ask someone else. read more

Food was amazing customer services was phenomenal thanks to Laura she never stops moving she's on point thank you.

Usually, I give this place 5 stars--one of my favorite take-out places. I reduced it to 4 stars based on a recent order for the Peach & Burrata salad. Very disappointing! The romaine was all stems and core--no leaves. There was a chunk of core about the size of a plum! The burrata was very hard to find, and I didn't even realize there were pecans until I was almost finished and saw a few on the bottom of the plate. Definitely didn't get my money's worth. 2 stars for this salad. read more

great food and service! I love this spot. Paul the manager is awesome and great Customer Service :) love the outdoor patio too! read more

Luna Grill Poway - Mediterranean Near Me - Poway, California

The service is amazing. Never had a problem here. Food is also very adequate. Place is kept clean with ambiance.

Marisela was very helpful and always is with great customer service, the food was delicious , and nice cool AC.

Thanks again guys, once again great service, tasty food and consistency, Ryan the manager and his crew were yet again on point today. The vibe is always perfect with this particular staff, the restaurant was spotless and clean as always including the restrooms. Will always come to this location. Keep up the good work guys:) Joey read more

Busy night tonite! I came in to order dinner for my wife and me after a long day.. I was greeted with a smile from Marisella, who took my order quickly and walked me through the options for our meals. A relatively short wait (lots of orders before me) in the clean, well-maintained dining area, and I was on my way home. My wife enjoyed her Salmon Plate (done just right) and I loved my Bistro Beef plate (the meat was very tender and moist - NOT tough and dry like kabob beef can get). Thanks for a great and very well-priced dinner! P.S. we have leftovers ... tomorrow's lunch! read more

1000/10 to the cooks I went today to eat with my family, the food was amazing. I've gone to other Luna grills this location has the most juiciest and delicious food. The people in the kitchen made the food very fast and fresh. I loved the environment was great and calm I loved having the option of seating in the patio. read more

Pretty good Mediterranean food. We have eaten here at least 10 times in the past year. Overall, we have had pretty good experiences overall but some hiccups here and there should be expected by patrons who frequent Luna Grill. Very polite customer service but they do make mistakes about 33% (1/3 of the time). If they make a mistake on a take out order and you call to let them know, they usually will make an effort to correct their mistake (but not always). Twice we ordered the falafel appetizer and both times it was burned. I felt pretty surprised that they'd servd clearly burned food to a customer (this was take out, so we didn't notice until getting home). I recently read other yelp reviews for Luna Grill and noticed that other folks also had burned falafel... so it doesn't appear to be an isolated incident The plate entrees are pretty good. The rice isn't anything exciting (Kebab Shop saffron rice is better) but the meats were better at Luna Grill than The Kebab Shop. Also of note, I particularly enjoy the garlic feta dip here. Price for value is "meh". If you're seeking a more healthful take out food, I'd probably recommend giving Luna Grill a try but would advise avoiding falafel and checking your order before taking food to go. read more

Always a welcoming staff, Paul and Laura provided great service, and the food is consistently delicious.

Came here after my kid got outta school, my new favorite Luna Grill. Marisela was so nice and informative. The food was phenomenal, my kid wants Luna Grill every day now. Thank you all very much for the great experience. read more

This location is my favorite around the area. When I order on the app they always have my food ready when I get there. I don't have to wait. I love the Santorini bowl and it never disappoints. The portions are right on. The staff is friendly and the manager is on top of things. I will have to take a pic next time because my bowl is all gone! I went back again! Delicious read more

Luna Grill Poway - Santorini bowl - Mediterranean Near Me - Poway, California

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Love Luna grill always have. I go to all locations from chula vista to Poway. But Marisela at the Poway location is the sweetest gal in town!!!! read more

The staff are friendly and professional. The food is really fresh and tasty. The wait time is longer than most places in this price range though. read more

When we arrived there was only a family of four already seated. We ordered and it came out over 20 min later. The only thing on our plate that was hot was the chicken. The fries were cold and the gyro meat luke warm. They took it back and returned with basically the same plate. It took another 5 min to explain what we wanted. Finally we just wanted to go.... They did reimburse us and sent us home with a new fresh meal......after an hour of waiting read more

Food is always good. Angie was great! She needs to be paid more for the level of service she provided. read more

-Food - Chicken was overcooked and edges burnt. The chicken was also not trimmed well...several bites with gristle -Portion sizes were smaller than what I'm used to. I used to get my food from Luna Grill Scripps Ranch and their portion sizes were much larger. -Delivery - requested 6 PM delivery. Notified at 6:10 PM that delivery would be 6:30 PM read more