It has been my only time being arrested and needing the services of a bail bonds service. The situation that had me arrested wasn't yet assessed in the process. Phone numbers were on a placard in the jail's holding cell. For no specific reason, I landed on Luna Bail Bonds phone number. Though I have no other experience to compare what Í've experienced with Luna Bail Bonds, it doesn't matter; Luna Bail Bonds has been perfect in posting bail for me, but, mostly, for taking care of the processing attentively, respectfully, and effectively. José Luna and his wife, Valerie, have my very hearty gratitude. They saw the process through attentively along the short but nerve-wracking way. They said they would take care of each step when it was appropriate and time to do so, and they did so very carefully and responsilbly. José is like a down-to-earth friend who reassured me at the different steps/stages. Everything makes sense in the high ratings/evaluations that people have given Luna Bail Bond's company and servìce(s). Thank you very much, Luna Bail Bonds. ¡¡¡Un fuerte abrazo!!! read more

I was involved in an unfortunate incident in which I needed help, I called Luna Bail Bonds and spoke with Maria who understood my situation and went above and beyond to assist me during difficult circumstances. She explained to me the fees and how it works, the next day I also met Valeria who also very friendly and kind and also explained to me how the fees work and next steps. Overall great experience working with them especially when you've never been in such a situation, they will work with you as long as you work with them. read more

Google says they offer notary service and also that they are 24/7 so I purposely walked over to support a neighborhood business in Japantown around 8:30 am on a week day but was only greeted by an angry guard dog and a locked door. There was no signage about "be right back" or such so I left. read more

Best service ever ! José luna helped my family fast and efficiently explained us the process and our next steps I would highly recommend this place to everyone ! read more

Maria really took a load of my back. She did her BEST to help me with my husband situation. I recommend Luna Bail Bonds

Only those who have had loved ones incarcerated can understand the stress that comes with trying to get them out. We called Luna Bail Bonds and we are so thankful! First of all we called them at 1AM, and they actually answered the phone and told us to come in as soon as we were ready...20 minutes later we were in their office! Once inside, they treated us with the utmost professionalism and listened to our concerns and thoughtfully answered our questions. Thank you Luna Bail Bonds! read more

Very helpful and quick in getting my document notarized! The place is nice and clean and staff was friendly !

Needed a Notary urgently and called Luna's but the notary actually just left for the day. They called her and she turned around and came back just to help us! Great service and reliable staff! read more

Monica was extremely professional and efficient in helping us get a friend out on bail. She explained the process, answered all of our questions, and delivered exactly as she promised. We hope never to have to use a bail bondsman again, but if we do, Luna is the place to go. read more

Great Service! Monica got my friend out fast! Definitely recommended. Need bail? Go to Luna Bail Bonds! Many thanks!!

I have hesitated in writing this review, but feel I would be doing them a disservice if I didn't do so. The Luna Bail Bonds staff is very friendly, fast, and flexible. Max and the rest of the staff are very nice and willing to work with you. I would highly recommend using them when you or someone you know is in need. read more

I have used Luna Bail Bonds a couple times and have been extremely satisfied with the service both times. The first time, was when my brother was arrested for a DUI, they were so helpful and got him out within a couple of hours. The second time my friend had a warrant, she went by after work which was late at night and Jordi took care of her and another one of our friends warrants right away. He was very professional and just great customer service and did his best to work with them on payments and such. I will definitely recommend them to anyone that needs a bail bonds business. read more

NOT 24 hour live scan. We walked in at 7:38 and were told no one was there and to come back at 8:00. Can't stand a place that offers a service and then doesn't provide the service. The office is gross with the stench of cigarette smoke. I'm completely disgusted. read more

Used luna bail bonds, straight up people. If u ever need help in a tight situation there your people!

Just went to get my live scan done. 24hourlivescan.com I think? Something like that but you do have to call ahead of time to see if they are in. I ended up not getting mine done yet, however, Nicole was very helpful and friendly. She also told my boyfriend about the veterans grant for a guard card. We had no idea he could get it for free. Thanks for your help! We will be back...but hopefully not to bail anyone out. read more

Needed to get a document notarized and it was a quick and easy process, and they are open 24 hours a day!

Came in on Friday, July 31 for live scan.. Maria was extremely patient and helpful even though I did not have my paperwork ready. Came back today and they were efficient and quick with my scan. The price was also right! read more

They have good people with knowledge and they are ready to help and answer any questions o tambien hablan español.

Went in to get fingerprinting done for my cpa license and was seen very quickly by the staff. All the staff was very helpful and nice!! Plus you dont need an appointment which is really nice! read more

Fast and professional. Made the process really easy. And open 24/7. I walked in and was helped right away. The place is easy to find and has plenty of parking in downtown San Jose. read more

The customer service is great! My first time here for live scan . I'd recommend it to anyone who needs it done :) quick and fast!

Max was great! Very knowledgeable, and quick, it was my first time having to bail someone out and Max made the process very easy for me. I would recommend this place to anyone and recommend Max as well. Thanks again! read more

Excellent service and fast. Ask for Lalo or Monica. They will work with you and get you out of jail ASAP. I tried to call other bail bonds and they were not only rude but not willing to work around our situation. Then I called Luna and Spoke with Lalo who is the nicest dude ever but understanding then Monica was the muscle behind the hustle with quick service. I wouldnt go through anybody else. 2 thumbs up for Luna. read more

I came in yesterday in desperate need of a Notarized form. I did not have the form and Monica was nice enough to allow me to use their computer to download the form. I had went to other places where they just sent me away. While on the computer I observed Monica with other customers that also seemed to be in a tough situation. She was very nice and understanding of their needs. Once she was done with them she then helped me with my form and even offered my daughter some crayons to draw with. Monica is a true professional and I highly recommend her services. read more

They get a five stars Very friendly and helpful staff made me feel comfortable and at ease. Thank you Luna bail bonds. read more

Jordi was more than helpful explaining the bail amount and procedure to get someone I dearly care about out. We were almost frightened that we weren't going to be able to make it in time. He went over the whole process with me and my father . Answering all our questions and even making us feel as though everything was going to be alright. Made us feel more than comfortable in the environment even though it's 4:30 in the morning read more

NOT A 24 HOUR LIVE SCAN as advertised. After smoking out the building with cigarettes, the curmudgeon told us no one was here to do live scan notwithstanding the fact they advertise 24 hour service. You could go so far with a kind and professional attitude -- but apparently business is good enough here that you don't have to worry about that. I would never return. read more

First time coming here to get my fingerprints done and they're all very friendly, nice and prompt. I would defiantly recommend coming here if you need fingerprints done and want friendly service. read more

I give this place a 5 star because they were extremley friendly and so helpful. When my friend got arrested for a DUI and was called at midnight to help him get out, I did not know what to do when I found Luna Bail Bonds and spoke to Jose, he explained every detail of how bail worked and what the process would be I felt so much better. I did have to wait until later that night to have my friend released from jail but it was nothing on the bail company but Jose went out of his way to make this a fast and comfortable process for someone who was a first timer at bail bonds. Thanks Luna Bail Bonds for your patience and for all your help. read more

Luna bail bonds is by far the best bail agency around. The staff there is really friendly. The fact that they have a 24 hour live scan really comes in handy because I work nights and don't get off until pretty late. I went in one night after work not knowing what to expect. Jordy was the agent who helped me and he made me feel so comfortable and so at ease. He helped me understand what was going on and talked me through the entire process. I thought it was going to take forever but thanks to luna bail bonds I was in and out. read more