I had my pool drained in Altadena by Elite Pool Professional, and the results were incredible…read more Robert handled everything with expert precision--his communication throughout the process was top-notch. He kept me updated every step of the way and explained everything clearly. Since the drain, he's been maintaining my pool for the past few months, and I've never seen it look this good. The water stays crystal clear, perfectly balanced, and hassle-free. You can tell he takes pride in his work. If you're in Altadena or nearby and need a real pro, Robert is the guy to call. Five stars all the way!

great services affordable prices, owner is super nice and always knows what to do. Never missed a…read morescheduled appointment

We were so excited when the house we bought came with a pool. Unfortunately, we never have a pool…read morebefore so we knew nothing about pool-care and too lazy to google up anyway. So, a friend recommended us to this company. Our pool was fairly clean to begin with since we have a system with robot and everything, but still, it requires care. So we only ask for service twice a month just so that the water chemistry stays at top notch quality. We've been with this company for 2 months now, can't be happier and the price is reasonable. I don't know why they have bad reviews. Those that left bad reviews could very much be his competitors since they have so much knowledge about pool (at least that's how I feel, like, if you know about pool that much, why don't you just do it yourself then???). Anyway, great service, great guys.

I submitted an inquiry because my pool filter motor wasn't working after all the rain that we…read morerecently had. I would turn it on and it would make a couple popping sounds and then would trip the circuit breaker. Jon responded to my inquiry really fast and agreed to come to see what the issue was. Jon texted me that he was going to be at my house between 9-10 am so I figured it would be closer to 10 am similar to most service industry folks. Jon had told me that he would text me 15 mins prior to his arrival. Sure enough, I got the text right at 8:45 am and he arrived right at 9 am. He quickly assessed the issue and later provided the quote for the repair. While I ultimately decided not to use Jon because my wife and I found out later that day that our pool cleaner was able to do the repair, I would call him next time around. It's hard to know people in a 15 minute conversation but I felt as though Jon was very reliable, professional, knowledgeable and his quote was reasonable.

My pool was an absolute mess. My pool was in need of some tlc, and i didnt know who to call. A good…read morefriend of mine highly recommended Waterfallz Pool and Spa, so i decided to give him a chance. All i can say is WOW, my pool did a complete 180. No one even wanted to look at my pool, but now everyone is enjoying the crystal blue waters due to this amazing pool service. This is the only pool service youll ever need!

Very friendly and professional, Anthony did an amazing job on my pool and spa. His price is…read morereasonable, definitely will be continuing service with this gentleman for the rest of this year.

My pool had been solid green for quite some time before I approached Tom. Previous pool cleaning…read morecompanies either suggested expensive part replacement, or electrical RE-work for my pump, in any case, it would cost thousands of dollars. Meanwhile, Santa Ana wind blew tree branches, leafs, deck furniture into the pool. I was devastated. Tom accessed the situation and told me up front how he would approach the issues and two months later, after several rounds of deep filter cleaning, without buying new parts, my pool is blue again. Crystal blue that is. I've never seen the bottom of my pool this clean. I can't thank Tom and his guys enough for their honesty and professionalism. I highly recommend their service !

We recently had to find new pool service as our last one just quit. Pike pool and Spa is great!…read moreThey came and cleaned our pool the cleanest we've ever had. And they send an email with the weekly services provided. Not one of our previous pool service company's has ever done this. It was a nice surprise. Pike pool shows up weekly now, on time and very reliable. I recommend this company

2nd review since Yelp is not letting this post. I am a true customer. Here is my review and I…read moreHIGHLY and I mean HIGHLY RECOMMEND THIS POOL SERVICE!!Steve is AMAZING!! We just built our pool and truly had no idea what to do as far as the start up or maintenance for the pool. Went on Yelp to find a service and Steve was the first to reply. He was engaging and extremely knowledgeable. He explained the process, didn't make us feel like we weren't capable of understanding the process or way to be a great pool owner!! His professionalism, expertise, level of customer service, rates just all around great person and service to be in business with. Originally we were going to just do start up, however Steve has grown on us and decided to make him our service person as well. I would recommend him in a heartbeat!! My pool looks amazing!!

I'm really sadden to be writing this because I like Steve's personality however his work isn't…read moreworth the $400 I spent. To start I had a horribly dirty pool (and I mean horribly dirty, so bad the I'm surprised the state didn't fine us for having a basic swamp in my backyard) and I hired him to clean it up after he said that he could 100% do the job. he couldn't get my filter going so we decided to drain the pool after he poured chemicals already and I felt bad but at the same time he didn't try to start the filter first so I feel like it's more on him that he waisted the chemicals. He left his pump at my house for about 4-5 days where it was half broken and I was having to adjust it a lot to get it to drain while putting weights on the cord to have it at a certain angle or it would stop. He wouldn't come to the property everyday to check and at one point the filter was running off my electricity for over a whole day while it wasn't draining water because I couldn't be at the house to move it around and/or he didn't show up. I asked him to power wash the walls and there were horrible stains left on them after he pressured washed the walls, he told me he'd send photos of it completed which he didn't and texted me two days later asking for payment after no communication or confirmation that I was happy with the results. he said would be between $300-$700 to clean the stains because they needed an acid wash and I was really upset with that because he told me he would be able to handle it. I wouldn't be upset with that if the stains didn't come from his horrible quality pump stopping and the water sitting there causing the stains. He caused the staining and then tried to charge me between $300-$700 to even fix the issue his pump caused. Then he lost my pool net that was a high quality and expensive net and only offered me a $15 discount. I was extremely upset and didn't want to pay him for the other half of work he did because I had to do a lot of it. I took a chance on a small business owner because I myself am a small business owner which is completely my fault. I got quoted the same amount by a much bigger company to do the same thing and I regret not going with them because of the horrible quality I got. He also didn't text me back sometimes and that was stressful to deal with. If you have a huge pool project like mine was I suggest going with a larger company. I put a lot of thought into giving one or two stars. I chose two stars because I sympathize that this was a big job and he probably bit off a lot more than he could chew but his communication skills need work and he needs a pump that works. He also left a piece of the pump that broke off on the cement in my backyard.

I would give zero stars if I could. I have had American Pool Pro for years, when a guy named Micah…read morewas running it back in 2017. He did an excellent job running this business. Fast forward to Graham taking over a couple years ago. Pool service went down hill. Had a pool guy named William who at least kept the pool clean. He left and I had multiple turnovers of people. Seems every couple weeks a new guy. Pool does not seem clean. Weeks go by and tiles are not even brushed. I'm home and watch the pool guy. Always had my pool cleaned every Thursday for YEARS. Now, Graham says it can't be done and they have to come on Mondays. He is rude and somewhat aggressive on the phone, if he even bothers to call you back. After a week he might respond. Anyways, the last day I had service the pool guy told me that the more expensive jobs in Toluca Lake were being done on Thursday. Guess the BIG pools in Toluca Lake paid more than my measly $125 a month. Maybe he wanted me to quit, thus he moved me to Monday. ZERO loyalty to long long term customers. I sent Graham a message terminating service and he didn't even bother to respond. I have his emails where he would repond a week later if at all. I'm sure he might bash my review and deny any of this with his rhetoric. I could care less. This is exactly how I saw it and what transpired. Pool companies are a dime a dozen. At first, Graham talks a good game. Read the negative reviews for this company. I'm extremely happy with the new pool service I found. A few friends referred me. Got my Thursdays back for 10 bucks more. Win win. OH, and when the new service came, the first day, he opened up my filters and they were filthy, black and was broken in spots, and had multiple patch work done. I saw them and took pictures of them. This old company was supposed to clean and maintain my filters, which I paid extra for. Guess that wasn't done properly. No wonder pool looked so crappy and green the last few months. I had to purchase 4 new filter panels. Pool is beautiful now. Same guy comes and is great. Beware and stay clear of this company.

My neighbor referred me to this group and from the start they were very attentive and…read moreknowledgeable. They helped us bring our pool back to life so we could it during this warm weather

John is awesome and knows his stuff. He is very professional and always leaves our pool looking…read morecrystal clear. He is very responsive and will not ever ask you to waste your time or money in things you don't need. He cares for your property and the items around he is always very careful and even during the insane rainy season he never left our patio muddy or messy he is always clean and careful.

I'm a Realtor and used John for a pool inspection. He was prompt and very informative. I will…read morerecommend him to clients needing regular pool service and use him again when I need a pool inspected during escrow.

I have been with A Plus Pools for over 5 years now so I figured it was about time to leave a 5 star…read morereview. Jonathan has been consistently respectful and professional every single week. He always shows up with a positive attitude and a smile. He never gives any excuses and goes above and beyond. We recently asked him to come on a Sunday and he didn't hesitate to help out. It's such a relief to be able to rely on his services and just enjoy our pool!!! Without a doubt the best pool guy we've ever had! Thank you so much Jon!

A+Pools does an amazing job cleaning my pool. They turned around my green pool in one day, and we…read morehave been fans ever since. I finally found a keeper. The owner, Jonathan Marquez, is courteous, fully competent, and hard-working. He always follows through and communicates in a timely manner. We wish he could also clean the pool at our house in Las Vegas as well. I can't say enough about his entire team. He has made our pool a stress-free experience. Thank you so much, Jon.