Worst experience!! I went in the first time the filed off my gel polish instead of soaking, went back and the lady destroyed my nails she filed the polish off n my nail took 4 months for my nail to repair it self , the pain that it took , my nails filed so thin it burned for about 2 months cuz they just split ever time I touched them , please listen to me when the get the file out don't let them do the whole polish off read more

I decided to try this nail salon after reading reviews from multiple places and I am very happy with the service I received. My nail tech was Chloe and she did a fantastic job! Chloe helped me choose my colors and took her time. I didn't feel rushed I will definitely be coming back. read more

Luminous 2 Nails Spa - Dip powder with tips - Nail Salons Near Me - Englewood, Ohio

Great place my husband and I both went, he got a spa pedicure ($38) and I got the signature spa pedicure ($48) we both went in with gel already on he got clear put on again but regular this time and I got another gel color, all together it was over $130 Around $136 which is weird because based off the price list it either should've been cheaper or more than that depending what they charged his polish change as (from gel to regular). They apparently don't have paraffin wax even though it's on their hand out. Overall I'd return but I'd probably ask the price upfront so I don't walk away trying to figure out how they came up with the cost. read more

Luminous 2 Nails Spa - Prices - Nail Salons Near Me - Englewood, Ohio

Wendy was absolutely wonderful! Got a fill in with gel polish and a pedicure with gel polish. The pedicure was so relaxing since the scrub and moisturizers were heated. Very nice staff, super clean and attentive! read more

Luminous 2 Nails Spa - Polish #126 on fingers and toes - Nail Salons Near Me - Englewood, Ohio

I paid $50 for pedicure that lasted 12 minutes.. From the price, the 12 minutes of time, the cut on my skin, and then the claws in scratching he thought was a massage. I'm all for trying new places and new experiences but never will I again come to this salon. After making a complaint to the manger I was given a $10 refund and her apologies not the man who did it. read more

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My gf and I went to this salon for a girls day. Pedi and mani. We waited an hour for them to come do our pedi. One went 100mph and the other acted like she had never done nails before. She had to take my gel polish off multiple times to redo it. Meanwhile my friend is being directed to sit in a chair across the room for her nails. We paid for the most expensive pedi but never got a glass of wine that was supposed to come with it. When it's my turn to get my nails done the man was so rude and hateful. He made my fingernails look like midget fingers. All of my nails are different lengths. There are large clumps of acrylic at the cuticle making it look like something needs to be popped and bled. He was nasty. He did a horrible job. So my total for a shit toe job and a shit nail job was 150. The two nail technicians stood around waiting for me to sign the receipt. They both broke their necks to see if I tipped them then walked away. This place is fn disgusting. Their quality of work is shit. The way they treat you is shit. Then they want tipped. If it weren't for the fact that they act like they can't understand me, I'd go back in and make them redo this Shit of a job. Oh and they like to keep the lights real Low. And now I know why. Trash. Fu losers. read more

Luminous 2 Nails Spa - Here's my $80 pedicure. - Nail Salons Near Me - Englewood, Ohio

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The staff is friendly and the salon is pretty. I went early and made an appointment and was in and out in about an hour. There are many different services to choose from at a range of price points. For the quality and price I would recommend. read more

Absolutely LOVE this place!! I've been looking for a new regular spot since I've moved back home to the Dayton area && I positive that i won't be going anywhere else but Luminous 2!! It's very clean inside && the staff is very friendly. Tina is excellent && did an amazing job when i came to get my pink & white ombré fill in. I asked her to make my nails super squared (i work with my hand && the edges always get rounded down due to my work) she did exactly what i wanted && didn't rush or hurry. Every time i have been here they have always been detail oriented && take their time, asking many times during the service to make sure they are doing it the way you're wanting it. I also LOVE that they offer you wine, too!! Now that's what i call service!! I have recommended this salon to everyone that compliments my nails or ask where I've gotten them done at!! read more

Luminous 2 Nails Spa - Pink & white ombré - Nail Salons Near Me - Englewood, Ohio

I am that person, when I go for my fill-in and pedicure, I really just want to relax and decompress. This place was great for that. The problem I have is that I have been going here for around 6 months. Every time i get a fill-in or a new set, with-in 2-4 days I have to go back because the gel polish that isn't supposed to peal does in fact peal. And each time they want to change me for the correction. I didn't cause it and I'm not paying for it. I have a very busy lifestyle and it has just gotten very tiresome to deal with this so often. I stopped going to the place I had been only because I felt like their color selections were limited. I will be going back to my original place. read more

So I've been coming to Luminous for around a year now. I've got to say that yesterday I went in to get my nails dipped for my son's wedding this weekend. I had a guy named Calvin T do my nails. It appeared that he hated me from the get go! No greeting, the only time he was halfway decent to me was when it was time for his tip! I'm a stage IV cancer girl and I told him to please be gentle with my skin while sanding my nails down. My chemo makes my skin very sensitive and it tears easily. He not only didn't listen, it appeared that this made him become even more rough with my fingers. I've got four different fingers that he nicked and now they're sore as hell. I've got trouble with flexibility with my hands/fingers and Calvin kept getting very irritated that I wasn't able to bend them the way he wanted. He would literally pull my hands and basically discipline me like I was a child. Please! Please! Please! Whoever is in charge of this establishment please train your people in basic kindness and treating your clients with a little respect. We go to get a little pampering and pay big money to get this service. No one should leave your establishment feeling upset, humiliated, and like dog shit after they leave! You all can do better with just a little training in socializing and treating the clients with respect and dignity. If anyone knows a good place to get your nails done, please let me know! Victoria G read more

Very poor service we were not greeted when arrived sat for awhile finally some one said something once service was started it was rushed and very rough I tried the location out of convenience I rather drive 30 min out of my way to receive proper service when you are getting nails or feet it is a pamper service they missed the mark Totally read more

I got this full set for Halloween & I am absolutely in love with it! Mindy was so great. She made sure I loved it before I left the salon & obviously she did a 10/10 job! To add, the place was very clean and everyone was so nice and kind. Very pleased!!! read more

Luminous 2 Nails Spa - Nail Salons Near Me - Englewood, Ohio

Brought my grandma here on jan 1. Service terrible. Techs acted like they didnt want to serve us. Left us sitting in the pedi chairs w no water until busy tech was available even though we asked to turn them on. Charged me $85 total (60 for pedi mani combo 15 for gel takeoff 10 for new gel! ) Will never go back. The space is pretty & clean but the ppl are so unfriendly. read more

I was in the shop this afternoon. I was getting a basic manicure. When the technician was painting my nails, she appeared to be distracted to the point that she smudged three of my nails. I had seen a young lady and her daughter work to the door. I thought they had left. I then saw them standing at the end of the aisle where I was sitting and she was crying. She said, "Just take it off." Several of the technicians were standing around her. Then a police officer came in and he was standing next to the lady who was crying. The lady looked up and caught my eye. I asked her if she was alright and she said no and started crying again. I got up, walked to her and put my arm around her. She finally calmed down and this is what she told me. She said she call the shop to inquire about the cost of two services. One was 90.00; the second was 45.00. She came in, had the services, and when the technician finished she told the lady the cost was 195.00. The young lady told them that she was quoted a cost of 135.00. She said she'd pay 135.00; not 195.00. The technician called the police. The technicians admitted they had told her 135.00 when she called. The officer told the young lady if she didn't pay the 195.00 he would arrest her for theft. The young lady then told them to remove the acrylics. Meanwhile, another police officer came in. The two officers stood waiting for the technicians to remove the acrylics. The young lady's significant other came in. He was quiet and was going to pay, but the young lady told him not to since they were removing acrylics. The young lady was not loud or boisterous. She was quiet and never loud or disrespectful. She didn't make noise when she was crying. I have never seen or heard anything so ludicrous in my life. Even after the technicians admitted they told her 135.00 on the telephone. Shame on the technicians and shame on the two Englewood police officers. read more

I asked for a soak off, and they ripped them off instead and when I asked if they could soak them because it was hurting they just laughed and continued to rip them off. read more

Love going here only if I get my favorite nail tech Vee. She knows how to represent her work. She's so nice and funny. We just have a great time. read more

I would give this place minus stars if possible. I just recently had my nails done here and had been a customer for the past year. I just had my nails done 7 days ago and one completely came off. I went in yesterday to have it repaired and I was told if it had been longer than three days I would be charged $5.00. They could clearly see my nails were freshly done and their was no damage to my nail other than it was missing. I pay good money at this expensive salon plus a tip and they can't even fix a nail that is their fault for not applying properly. No thanks. Might be only $5.00 but if they do this kind of work I can see why they need it and I will pay to have completely finished somewhere my business is appreciated and who stands behind their work! I told them forget it and said I wouldn't be back as a went out the door. read more

We went to this salon for the first time today. My bridal party and I went for my upcoming wedding. The entire staff was phenomenal and I was so pleased with how well my nails came out. I cannot recommend this salon enough! read more

Luminous 2 Nails Spa - Nail Salons Near Me - Englewood, Ohio

This is my favorite nail spa! The customer services here is the best! Especially tony! He will make sure you are happy with the results! Love my nail every single time when finished! All my friends always ask me where I get it down and I would recommend this place to everyone! They are so professional here! Love the set up they had during this coronavirus! So clean! read more

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The better half went there today and had a horrible experience the person cutting her nails was rude and did not treat her well as a customer he nicked her finger with the scissors did not apologize nor did he explain what he was doing when he put some antiseptic wash on her cut gave her no discount for cutting her and making her bleed the experience was just horrible read more

RED FLAG ALERT!!!! Horrible unprofessional scam artists. Dropped off daughter there with one mail missing they said they had to remove them all and put on new which is not true, the person that did her nails quoted one price and they charged her way more than that, more than just tax amount. They aren't clean there and they don't use the proper methods of removal or fills. They drill way to much and damage the nail bed. She was over charged by about $35 which is not acceptable at all! Notifying state board about cleanliness & technique. read more

I always visit Luminous 2 for all of my nail needs (full-set, fill-ins, pedicures, etc). I always see Vi and she does a great job. She checks in with me throughout the process to make sure I like the way my nails look and likes the color. read more

I booked my appointment with Wendy and am completely satisfied with the service!! On top of that...my nails are lovely!

This nail salon is more than fresh and new, its beautiful and classy AF. I got a gel mani and my husband got a signature pedi. We both felt the services rendered were very detailed and thorough. Everyone was friendly. They even have a wine list (though by looking at the list of services, free wine may only come with certain things; not certain about this). I love the display of available colors. We'll certainly be back!! read more

I really enjoyed my mani pedi there today even though it was Saturday it wasn't too busy, nice atmosphere. I was new too the neighborhood and used yelp to find a good place to go!! read more

If I could give this place 0 stars, I would. My experience was terrible. Two ladies, both who had signed in after me, were sat down before me. The nail tech I had became very rude after I asked to switch out the towels that the previous client used before me. He became upset when I explained that I wanted him to repair my nail and a new set. Long story short, I walked out and won't be coming back. If you're looking for quality customer service, don't come here read more

I just left this salon crying after the manager berated and yelled at me in front of the whole salon. I had my nails done 7 days ago before vacation. They were chipping and falling off the day I had my nails done. I asked for a refund or for my nails to be redone. I did not remember the color that I used. He started yelling at me saying he refused to help me. The whole store looked at me. I am embarrassed and hurt because I've always had a good experience here. read more

I will be reporting these people to the BBB and re-posting my review across SEVERAL outlets including IG, Twitter, Yelp and even LinkedIn if I can. I have been going to Luminous for 7 months. They were always on time and very nice. I don't know what has changed but today is my last day ever going there. This is the third time I have scheduled an appointment and upon arrival i have been asked to wait more than 15 minutes. The first 2 times I figured hey, this is unusual, I'll go with it this time...This afternoon, 15 minutes after my scheduled time, Mindy was still in the middle of someone's pedicure. I asked to speak with the manager Tony and he just about told me that as a customer I should understand and just wait or go some where else. Absolutely shocked. I asked him if that is what he meant and he said yes and walked away from me. I left and called to get a corporate telephone number and the third, very young and obviously inexperienced, receptionist in 6 months, tells me to "find it on Google or something" and hangs up on me. I hate saying this and I hate that I was treated that way as a customer; don't go there, they have gone to shit and only care about money. This review probably won't upset them, but I hope it stops plenty of people from going there and being treated like they don't matter. read more