Henry's prices are reasonable and he is an expert at getting glasses to fit comfortably! He is…read morevery helpful at realigning glasses that have been bumped or twisted after the sale as well.

Henry is great to help with eyeglasses and insurance. He will always go that extra step to help…read more Highly recommend him.

The only place I would go to get sunglasses in the Des Moines area! Everything is always organized…read moreand clean at the store. The sales associates are extremely knowledgeable about sunglasses that look best for your face shape and work best for their purpose. Bret is also a great store manager and always has the most unique selections of the newest Sunglass collections!

I bought a pair of glasses here and they ordered them online in the store. (so I could get a new…read morepair and not the display pair.) I got an email stating that they were out of stock and cancelled my order. No refund. It's been almost a month of calling stopping in the store, still, no refund just keep getting told to wait for the credit on my card. Today they told me it would be a check mailed to me, and now I have to wait another 30 days to get that. I would never shop here again, best advice is if you shop here don't buy online, your money could be lost. Order was canceled on July 19, 2021, still no refund as of Aug 10, 2021. BTW the lady in the store said she couldn't help me, even though she placed the order online in the store. What a joke of a store.

Well came by in between appts. While in DM. Got here at 1205 and gate is closed and no sign…read more Assume at lunch but I called at 1130 saying I'd be here around 12.

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our West Des Moines Sunglass Hut at 1551 Valley W Dr to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

Great high'ish- end resale shop. You can find some gems, but the staff is unfriendly and borderline…read morerude, particularly to consignors.

I visited for the first time. They have a wonderful selection of clothes for very good prices. The…read morereason I give them a 2 star review is because the sales person was not friendly or helpful at all . I had a shirt I wanted to try on. Since so many places don't have open dressing rooms, I asked if I could try the shirt on. She rudely said that the dressing room is over there. These were the only words she spoke to me the entire time I was there. I just left the shirt and asked out. I was just visiting Des Moines for a few days, but would never go back to Worn

Upon entering the store, the associate was misleading about the promotional sale. A second…read moreassociate then poked fun at us during check out when we questioned the charges. He asked us if we couldn't see the big red sign outside their door. When we inquired about the discount we received in our email his reply was.. you can't combine the two. When we got home and did the math, we would have saved more using our email offer. Based on principle alone, we returned the merchandise the next day and went elsewhere.

Every year we make our way to this store to buy a new pair of sunglasses. We may be wanting a new…read morelook, have broken or lost our old pair, or just want a second pair. The selection is always great and we always walk away happy with our purchase. The price is reasonable but there are times when you can find a great sale as well. They do have a few selections that aren't sunglasses but rather cosmetic glasses to brighten your look indoors as well. The bad thing is they tend to wear a bit faster than other glasses. The earpieces chip or they don't hold up well. But for the price and the selection, we're glad to come back each year.

I was drawn to some great Persol Frames PO3253V which this Lens Crafters normally doesn't carry…read more The one they had in stock fit and looked perfect. I initially had a Single Vision prescription that wasn't working. Being in between Single Vision and Progressives. They very happily remade the Progressives I needed as I had Presbyopia. I want to personally thank the Lens Crafters Manager Adam for his patience and skill in helping me find the right frames and lenses for me. PG Adaptive TGNS Gry Premium AR (1.67) Taking me through the process of measurements PD,Vertex Distance, Pantoscopic Tilt etc. Adam never tried to upsell me, but instead offered information and education. Due to this positive experience I will be a return customer.

Great experience at LensCrafters in Merle Hay Mall last week, Mary was helpful & very pleasant!…read moreShe made eyeglass shopping easy!

Beautiful garden center! Large selection of plants, trees, and shrubs. The staff and crew are…read moreextremely nice and very knowledgeable.

This place is enormous! The selection is amazing and the prices were great. They had a ton of…read moreveggies for sale and had a lot of native plants to Iowa. The team there was super helpful and kind and there's a sweet pup Karma that runs around! 10/10 Oh, and they have events!

Easy to get an appointment. Glasses are about the same price as an individual practice is.read more

Carrie, Emily and DJ are all amazing people and employees at LensCrafters. They all go above and…read morebeyond what is the "norm" now-a-days when it comes to customer service. They are exceptional! I have a unique shape and glasses are hard to come by for me. They were so patient and accommodating. I ended up with two pairs that I absolutely love. I couldn't have done it without their understanding and flexibility. I am a forever customer and obviously highly recommend

I have seen Dr. Ball for about five years now for my glaucoma. It was a surprise to me when my…read moreoptometrist said my eye pressures were twice normal and I needed to see an eye surgeon ASAP. I read about Dr. Ball online, and from what I can tell, he is known as one of the top glaucoma surgeons and specialists in the country! He has performed three successful laser surgeries on my eyes. I find him to be a serious but very personable doctor who is willing to explain anything to me, and he has a sense of humor. He is busy, but he does what he needs to do and then is off to the next patient. One thing about how they run things at Des Moines Eye Surgeons where is he, (and also I know Wolfe Clinic also), is that you will be shuttled from one waiting room to the next until you actually see the doctor. It is well run, with plenty of nurses and medical assistants, but it can be an hour or an hour and a half before you are out of there. With Covid-19 now, the five or so doctors on staff there alternate days they come in, so the large main and the other waiting rooms are not packed as they are when all the doctors are in. Today, in all the large waiting rooms I was in, there were at most four people - well spread out. My only complaint was that one guy wore his mask under his nose. I just stayed about 20 feet away from him. As for Dr. Ball again, I give him top marks for his abilities, personality and communication skills, compared to many other doctors I have seen over the past 15-20 years especially. All of the staff are very good and friendly, which helps also.

My husband, toddler, and I stopped in on a spring Thursday night at 6:45 pm. I expected to see…read morethem somewhat busy but was surprised to see no one inside. That was great news for us! They had, I think, eight play sets either partially or completely set up (I say partially because not all of them had the swing arms due to space). Everything was nicely arranged with plenty of space to move between them. One of the owners came out quickly and started chatting with us. We explained to him that this was our first stop in learning about swing/play set options (besides the internet). We asked a lot of questions and he answered them all. He really seemed genuine and honest in his answers and didn't seem to try and sell us on buying right then (wasn't going to happen anyway). While we chatted, they allowed our toddler to play on the sets as well as us to help her. Through all the conversations, they seem to have great customer service. We left with a pricing sheet (with current specials), catalog of options, and a lot of knowledge. He also told us how far out they are for installations and what we should anticipate if we were to install ourselves. He also told us about the open play times and birthday parties. The only reason I cannot give them a full five stars is since we have not gone through the actual buying process, I do not want to rate above a four without knowing that portion.

Place seems great for a little kids birthday party. Lots of play sets to climb, slide & swing on…read more They could really take it to the next level though and put in a fully stocked bar for adults. Lots of parents here look like they need a drink. And the TV on the wall is not very big. Pros: great place for kids! Cons: not a good place to recover from a hangover.