Russ' Uptown Optical is a long-time, locally owned and operated source of stylish eye wear from…read moresome of the most visionary (no pun intended) eyewear designers. If you are looking for glasses with that little extra something, Russ' a visit to Russ' is a must. To get the most from new glasses you need to have access to an excellent team and the staff at Russ' is just that. From guiding you through the process of selecting the best frames and lens options for you to getting the final fit perfect, they have you covered all the way. Things to know: * Russ' is located in the west end of the Uptown Center (University and 42nd St., Des Moines). * They host eyeglass designer trunk shows (Lafont being the most recent as of this review) so checking their calendar can get you a close look at some great eyewear lines.

Friendly service and good selection of quality frames. Sales associate presented as low pressure…read moreyet knowledgeable regarding products and was able to seamlessly shift character to match potential customers as they entered store.

Walked in without an appointment and with a prescription from Des Moines Eye Surgeons. I was…read moregreeted right away right away when I walked in. I had all my paperwork ready and the gentlemen got me into the system and invited me to browse the frames. After a short time a staff member approached me and asked if I had found any frames I liked... I had. Then we sat down and started with the fitting and talking about options and costs... The two for $89 is a little misleading... If you want basic plastic lenses and only need single vision glasses that might be doable. BUT if you want more durable lenses, any type of coating on the lenses, need multifocal/progressive lenses, want insurance on the glasses themselves... It adds up fast. In my case the second set or glasses was going to be 40% off. That's 40% off of the cost before your eye insurance on the first pair. Two pairs of glasses were going to be $360ish (with some changes to the second set to make them cheaper and no insurance on the glasses)... Since my eye insurance only covers about $115 a year on glasses I settled on just one pair and insurance on the glasses. Hopefully if my prescription doesn't change, and I'm careful, I can get a second pair next year. My first set ended up being about $166 total out of pocket (above and beyond what my eye insurance paid) after all was said and done. Multifocal lenses, polycarbonate lenses, anti reflection coating. Ready in two weeks and if I choose to go forward with the second set you can still get the 40% off deal up to 30 days after picking up the first set. Customer service was great. The gal who helped me did a fantastic job and I can't complain about the staff at all. But it's kind of like fast food. What's shown on the sign may not be exactly what you get when you unwrap your sandwich. Just be aware, ask questions, and shop smart.

front desk staff are very polite and helped me look up my insurance since I didn't have mine on…read morehand. Ive came twice and had a pleasant experience BUT I brought my daughter who's 5 this time and isn't the best with every single letter of the alphabet but she's still pretty decent. They showed her four types of shapes and the dr Maria was making sarcastic comments such as "oh how fun is this for me!!" she said it again and rolled her eyes. I'm sorry but if it was that big of an issue why not just stop and ask me to come back later? Then I messed up just asking my daughter if she could see the last shape on the row since the dr paused and just typed something real quick. She put her finger up at me and said "no I'm the one asking the questions and doing the exam, I'll ask when I need help" yes I wrong for that but damn didn't need to be RUDE about it. God forbid my daughter have a disability I don't think shes a people person at all and needs to find a different job... mind u I've had the other two dr's when I came on my own and they were nice and got me out quick.

I have been very happy with my care there. Dr Brunsen takes the time to explain to me what is going…read moreon with my eyes and I do not feel rushed.

Highly recommend. They have a great staff and are always pleasant to work with! If you are looking…read morefor a great eye clinic, this is your place.

A few months later, I attempted to purchase contacts from Wal-Mart and it has been an utter…read morenightmare. The store doesn't show up on the website and they can't email me a prescription, only mail or fax. This is clearly done to get you to you to buy your lenses at Wal-mart, and I would have never noticed if they didn't make it impossible for me to use their website. The only work around is having the store place my order and to pick them up there in a week or so. Considering I was trying to get the contacts rush ordered, this is massively disappointing. Dr Bottelson did a great job. But Wal-Mart is a pain.

Dr. Bottelson and the team are friendly, knowledgeable, and professional. I was in and out of my…read moreappointment in 30 minutes and had a great experience.

Valley Optical is great full serviçe office. Dr McAdams. Is…read moregreat to work with and he makes sure everything is clearly explained. I highly recommend this office for your eye care.

Dr McAdams provided the most detailed, thorough eye exam I've ever had. Much appreciated…read more Diane is a pro at frame fitting. Reception very friendly and helpful. Highly recommended.

bought two pairs of glasses got 1 pair same day. As for the second pair, I was told by the end of…read morethe week that I would receive a text when they are ready. That week went by. so did the following week. so, I decided to call. Just to find out... they had them. lady told me Id get them the following day. NOPE. waited another week. Called again, and was told they didn't have them. The gentleman I spoke to also said they wouldn't have them till the beginning of the next month. and to top it all off. the next day he calls and says they're ready. unbelievable.

Ordered new lenses. Was told they would be delivered to them in 10-14 days. I called at 14 days…read morestill not there. Employee told me the order was delayed because corporate was behind due to weather. I checked the weather in Texas, surprise no bad weather. I asked to speak to manager at around 4pm. He had already left for the day. What kind of business stays open with no manager on duty. It's now almost 21 days and I'm told they're here but I have to wait till end of day maybe. This is quite possibly the WORST EXPERIENCE I've ever had lies, delays. I would highly recommend NOT USING VISION 4 LESSI​

They were so friendly! I loved the Christian section in the store as well. I will gladly come back!…read moreGreat selection and great value.

Ordered a last minute, same day, plant arrangement for a funeral. They were able to put ribbon with…read moreour last name --it was sooo nice and the price was right in our budget.