Horrible customer service from the young Hispanic guy with the short hair (Straight hair, not…read morecurly) Deliberately ignored me then gave me attitude and refused to help me. Other staff were helpful but this guy was the first I dealt with and he was useless and disrespectful.

I have not found my over 30 years being a Big 5 customer in any other Big 5 operation that could…read morecompare with this location in the following areas; * Customer Service * Knowledgeable Staff Members * Organized Merchandise Selections * Easy Flow Floor-plan * Well Lite, Clean, and Spotless Space.

Edwin is an absolute rockstar! I went in to purchase a new pair of running shoes, and I thoroughly…read moreenjoyed working with him. I loved the fact that he educated me on the usage of the shoe, prior to making a purchase. I felt no pressure, and walked away with more knowledge for future purchases. I would definitely recommend him for all the runners out there!

Came in to look around and walked out with a bat. Camden was a very helpful and friendly associate…read more Continue the great customer service! Have a great Saturday

first time california firearm purchase…read more Andrew was very knowledgeable and helpful! 10/10 would recommend this place for first time buyers.

Trust me when I tell you. Don't waste your time with a business that doesn't care about you. Go to…read moreany local gun store. Even if it's a drive. They genuinely couldn't care less about what they do and are extremely lacking of knowledge.

I scheduled an appointment with Rhino Adventure Gear to have a Tune M1 camper installed. Hailey set…read moreup the appointment over the phone with me, and after a couple of scheduling hiccups, I finally came in. The shop is pretty big, with a great selection of off road and over landing products for sale. Corey and his team did a great job with the installation on my Jeep Gladiator. They also wired up my 3rd brake light and Corey was able to troubleshoot a problem with my BLUETTI power supply that needs to be resolved with BLUETTI . Very knowledgeable staff that can handle anything you need. I'll be back again !

came to check out rhino adventure gear over the wknd. their selection is pretty good, imo…read moreprices are also fair, which is appreciated. service was really amazing. the guys were all really knowledgable, friendly and approachable def recommend that you check them out for any adventure/off roading needs. parking: no issues. parking lot and street

Excellent customer service from a super knowledgeable team! The Wilson Clash in my daughter's size…read moreis impossible to find, and Josh answered the phone (I love real stores where real people answer!) and got the clash sent over via FedEx 2day shipping! They are also the only store that had the exact tennis balls I needed in stock (there's a shortage everywhere!). Really thankful!

Tony was incredibly helpful in finding me the right racket for my game. I ended up getting the Head…read moreSpeed Legend Pro, and I couldn't be happier with it! Tony really took the time to understand my play style and gave honest, thoughtful recommendations -- not just a sales pitch. You can tell he knows his stuff and genuinely wants players to feel confident with their gear. Super friendly, easy to talk to, and made the whole process feel effortless. If you're looking for someone who actually listens and knows tennis inside out, Tony's your guy. Thanks again!

We had a great experience here today with purchasing a new batting helmet for my son. Denise was…read moreextremely helpful and personable and made our shopping experience so enjoyable. We not only left with a batting helmet but with some helpful tips! Definitely coming back for my sporting needs and avoiding the big box store!

Sports you say? Heck Yes! (Channeling my inner Napoleon Dynamite). Sport about here has the best…read moreselection of equipment for most all ages for soccer, baseball, softball, football and more. They specialize in team uniforms and equipment. What I like here is you wont get the deer in the headlights look when you have a question on an item or specification. This is what the team here does. The person your talking to about a baseball mitt, doesn't also work in the women's wear department or at the snack bar. They do this well and they offer only the products that Ive seen most chain sports stores only offer as premium.

Collin is very helpful and sweet !! he is the best person I have ever encountered! very helpful…read morevery cool shop

I feel bad, can't remember his name. But the young man tending the store when I came in was…read moreamazing. He spent so much time with myself and my son, love this place.

First time here... I needed new walking shoe's... I tried on several pairs and Topo's are the shoe…read moreI bought... REI has a great return policy... if you become a member... you have up to a year to return items that don't work or last... I like that policy... I used my shoes now for two weeks and I like them so far...

Jason in the footwear department at REI Carlsbad was outstanding. He spent nearly two hours with us…read moreand was incredibly patient, kind, and knowledgeable. He took the time to answer all of our questions, explain the differences between shoes, and never made us feel rushed or pressured. Even though we didn't buy shoes that day, the excellent service is exactly why we'll be back. REI is fortunate to have Jason on their team!

Don't expect online customer service to actually be helpful. I asked a question about their sizing…read moreand they essentially told me...this is our sizing. Well, that didn't answer my question at all. So I asked another sizing question and got no response.

Since my last review this job has been completed. The process was daunting, and I understand they…read morewere going through some technical issues. It took me a few customer service reps to find one that took the time to help me and truly care. I am happy with the way Tonya C. helped me through the process. Also this company's owner has reached out to me which shows me they do care, and I appreciate that. We've had great success with blanks from them in the past and with the way they finally came through in the end I can say I will use them again. The job that caused this whole mess in the first place came out looking GREAT! My customer as well as myself are more than pleased with the final result.

Went to pick up a skateboard and wheels for my son. The owner was very nice and helpful taking the…read moretime to show us various boards and size wheels she had in stock. The store has a good variety of items from Vans shoes to Dickies pants and everything in-between at really good, competitive prices.

Sign on the door says open, online says open until 8pm but door is always locked and it is 6pm at…read morethe moment, no one ever answers the phone. This is the THIRD time I try to shop here and it will be the last, that's just annoying.