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    Lumber Liquidators

    2.8 (33 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Lumber Liquidators

    Floor installation

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    Do you see this trim? Completely different wood and color! This trim was meant for our kitchen not bedroom.
    Olive P.

    AWFUL COMPANY! We hired LL Flooring to update our flooring in August 2021, but apparently they subcontract all work. During the work, our home became a mess. The worksite (our master bedroom, kitchen, and living room) were left in complete shambles, with dust, debris, and wood fragments strewn everywhere. Mess is understandable when cutting and working on flooring -- but they clearly gave zero thought and even less effort into tidying and organizing the space. Furthermore, they promised "minimal sawdust" and that they would clean up their mess. This created daily headaches and would eventually impact the quality of work. Either out of ineptitude, disregard for quality, or the aforementioned disorganization, the subcontractor installed the wrong trim in the wrong places. It is apparent in photos and to anyone with working eyes that the trim is wrong and looks out of place. Additionally, the haphazard sawing and mess left flakes of sawdust and splinters of wood to stick to the newly stained floors -- leaving rough patches on our brand new wood floors. We discovered the proper pieces of trim beneath a heap of debris while we were cleaning up the subcontractor's mess. He obviously installed the wrong trim because the proper trim was buried under his mess and he couldn't find it. He put the kitchen floor trim in our bedroom which has a completely different floor. He never fixed it. He did attempt to take excess wood from our renovation with him when he left though! This was during the wood shortage when building materials were increasingly costly, and after seeing him refuse to clean after each work day, I find it hard to believe it was out the goodness of his heart that he was offering to relieve us of unused materials. And by "offering" I mean trying to sneak our brand new and paid for real wood flooring off our property without asking or telling us first. All while bragging about re-doing his own home. Hmmm I wonder why he wanted to take our unused flooring with him. In trying to correct the shoddy work, we reached out to LL Flooring and the subcontractor directly. We were given the runaround for MONTHS. Every time I got a call back, it was a different employee and I had to explain the entire situation all over again. Neither LL Flooring nor the subcontractor took responsibility for the subpar work. We asked for them to send a different subcontractor to fix the job and they refused. Now we are left looking for someone else to fix this mess. I would not recommend LL Flooring to anyone. They don't stand by their work. They immediately cash your check and then refuse to refund or fix the work. This lack of quality control alone is worth finding another company to update your home. Using LL Flooring was not worth the headache.

    Amy T.

    My husband and I went there, not sure what we wanted. The guys were able to help us choose and give a run thru on how to lay the floating floor ourselves. It turned out great! We will be back for the rest of the house we need to do.

    Kiley M.

    We just bought 1520 ft.² of hardwood flooring from lumber liquidators in Auburn Hills and had it installed by their installation crew. The sales professionals was very attentive and customer service oriented and my floors look beautiful! Overall, I'm very happy with their service and the product. Even when I identified some areas of issue on the floor, they offered to have someone come out and fix it right away.

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    1 year ago

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    4 years ago

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    9 years ago

    Thank you for all of your assist in helping us to transform our bedrooms! High quality product much appreciated!

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    Ask the Community - Lumber Liquidators

    Review Highlights - Lumber Liquidators

    We had to reschedule our install and everyone was so accommodating and understanding.

    Mentioned in 4 reviews

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    I'm a sucker for cute home décor shops like The Urban Merchant. I enjoy browsing all of the…read morebeautiful home accents, especially the sparkly decorations at Christmastime. I also got a few ideas for possible crafts that I could make someday, like the gorgeous yet simple acorn twig wreath. I was very tempted to buy the silver and gold resin deer and am now thinking of ways to make it myself as a quarantine arts and crafts project. The prices are reasonable bordering on high end. For example, the glitter deer I admired costs $40. Service could be improved. Most of the sales associates were chatting by the register. No one offered assistance or said hello first. Overall, this is a fun shop for browsing when in downtown Rochester and I will stop by again.

    This store is the most amazing place that takes you on a journey during Halloween and Christmas…read morethat puts you in the midst of a holiday movie. We love coming in here and checking out the fun items during the holidays. They have such unique finds that fit your holiday mood. From decorations to kitchen wear, their decorating game is fire. They have so many gems to purchase for gifts or for yourself. I am not sure if they also offer personal designing services, but they would be amazing at that too. They even have small toys and gifts for kids. We found some indoor snow this time that the kids loved. They have the perfect holiday mugs, can't get enough mugs, but this is the perfect spot to get those unique decorations for your house that you won't see at the big box stores.

    At Home - Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

    At Home

    (32 reviews)

    $$

    Perfect place for home decor! I shop here for almost anything for my home from furniture to linens…read moreto artwork to seasonal items. It is the absolute best during the holiday season. Besides the vast selection and array of items to choose from the staff is super friendly and always willing to help you locate items and optimize deals. The prices are decent and there are many ways to save. There is a rewards club available for sign up at the store, there are always special offers happening and the clearance is the best. You can even order on the website and purchase items for pick up or delivery. If you like home decor then this is your place!

    At Home is exactly where I should've stayed because I always end up buying something I don't need…read morewhenever I come in here. I've bought three body pillows from here and I don't see any signs of slowing down anytime soon HA! Now if you compare this store to the location in Utica you might be a little disappointed as It's not as flashy, nor is it as well kept. In the back of the store they have quite a few aisles that are just bare, and I can't tell if just slow business or just major renovations. Either way, not the best look. The good news is that there are plenty of great furniture and décor to choose from, and often-ample deals you'll spot while browsing. Since Halloween, Thanksgiving and Christmas are all right around the corner, they've already put out a ton of decorations and items all around the store. Of course, they have their usual furniture, wall décor, rugs, kitchen supplies, bedding, etc... As most home décor, stores have. This go around I picked up a few fake plant pieces, a few towels, a new shower curtain, and a few candles. I think if you can really dedicate some time and you can really find some good stuff, but the store itself is really somewhat cluttered. They seem to be a little understaffed, but the employees have always been kind to me so I don't have any tragic customer service stories. I'll stop by again soon to see what I can find, but someone needs to really get in here and do some cleaning/organizing.

    Order Is Restored - Front porch goes from catch-all to welcoming

    Order Is Restored

    (1 review)

    We downsized from a five bedroom house to a three-bedroom condo after 15 years of marriage. I then…read moregot very sick and could not do much. 3 years went by and you can only imagine the chaos! Amy gave me back my life. No more going to the store and buying something that I knew I already owned but couldn't find. No more frustration when trying to make a meal or find something to wear. It was very satisfying to remove all of the junk I didn't really need to move in the first place. When Amy says, "order is restored" , order is restored. We began working together 3 days a week 4 hours per day and continue to work for several months as my health permitted. When we made plans and I couldn't meet the commitment because of my health, Amy was always gracious about rescheduling. I cannot recommend her enough. We started small because I was rather overwhelmed, but it worked out so well. She even worked her magic on my refrigerator. The approximate cost of service provided is an hourly cost.

    From the owner: At Order is Restored, we specialize in organizing for ADHD…read moreand understand that out of sight is out of mind. Organization reduces stress, saves time, and clears the mind. Other specialties include move in, move out, and home staging services. We help you pare down what you own before the move and simplify your decor for showings. We pack categories of like items together to streamline the process and inventory everything. We can store things off site or do some pre-packing and store in the basement. We also offer errands, unpacking and decorating post move.

    Lumber Liquidators - buildingsupplies - Updated May 2026

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