This Lululemon is the best in the tristate area... I walked in and was greeted right away with amazing vibes. Every employee there was super happy, kind, and helpful. The store was spotlessly clean, everything was color coordinated and literally perfect. I never really know which leggings I actually purchase, they found them right away--such a helpful staff with excellent knowledge of all their products. They answered all my questions, ever informed me about all the new releases. I literally obsess over helpful people that and sweet and have good conversations! I would highly recommend stopping by and just checking out their gym/workout gear. 10/10 the staff is great, clothes are a bit on the pricey side but they are durable and reliable (for me at least). read more

Ash was really SO amazing helping me gift shop today!! They were very knowledgeable and helped me pick the perfect pieces for my family. Easily the nicest person in the store, was patient and polite thank you Ash, you deserve a raise! read more

Great store and so convenient. The shopping experience is great. The staff is always helpful and the store is well merchandised. I stop by frequently to check out the new stuff all the time. read more

The sales people at the store are incredibly rude. They ignore you and insult you if you don't look rich enough. I paid cash and despite returning brand new items within the 30 day limit, they refused to refund my cash, even to my debit card. They make it hard to return anything, lying that they cannot find the receipt in their system even though I've been a member for years. Every employee makes up his own rules so if they want to discriminate against you because they don't like you they will. There's better stuff at Alo or Athleta the GAP or Zara. Now I have an $800 credit I have to use because they cheated me. Quality has declined too. read more

as always, lululemon did it again, not only a special store for active lifestyle but the quality of service that the employees are giving is beyond excellent. The staff knows about the products they're selling and very friendly. I just love this brand and I love that it's in this location. read more

lululemon Closter Plaza - Men's Clothing Near Me - Closter, New Jersey

The customer service was horrible. One employee kept rolling her eyes at my two year old and just had a terrible attitude. Not one employee asked if we needed help or assistance. I don't understand how the store operates with this poor level of service. I complained to one of the other employees and then saw the both of them laughing as we left. I hate to say this but it appears they judged based on skin color and were very rude. I will never go back to this location. Absolutely disgusting. read more

Absolutely horrible customer service. They made it impossible to exchange a present I received the day before from one of their frequent customers. I got the jacket the day before, it had all the original tags on and was in perfect, unworn condition. I just needed a size up. They wanted me to pay the difference because she used a military discount, then they snickered when they did not have it in the store and did not want to order it. They were so rude, borderline mean. I went to the GSP location the following day and the saleslady exchanged it for free, no worries, apologized for the hassle and wished me a happy belated birthday. read more

Lots of things in stock! And the workers were so nice!! I got the poolside leggings and they said they just got them in stock.

Rude, unfriendly, immature, pompous attitude Lululemon workers at their Closter, NJ store. Not sure what happened because in the past, their Closter staff was so nice and helpful. Now the staff seems to only want to be friendly and helpful to people of a certain race / ethnicity. (Example: I walked into the store, and no "hello" nothing from any Lululemon worker. I see a Lululemon male worker standing further away by the register, looking straight ahead and clearly sees me. A few minutes later, a woman (of a different race) walks in, an immediate "hello" from the same male worker to this woman, and he walks upfront towards her, and I'm literally standing close to the woman. Then a female worker comes to the same woman, greeting her. Then two more women (different race too) come in. An immediate greeting to them too! By then, I'm walking around past workers and nothing. I'm holding items in my hands/arms and sifting through merchandise to find my size, etc. I see and hear a few other female workers greeting the other women. Then at one point, I'm standing next to a woman who is sifting through sports bras (like me) to find her size. Well, a female worker goes up to her right away and offers her help. And, I'm standing right there still sifting through to find my size. WOW! Then finally... that female worker asks me if I need a size. She didn't say hello ... nothing. One of the same workers who eagerly right away greeted/offering her help to the other customers.) They make you feel so uncomfortable stepping foot to shop there. The "air" in there is negatively thick. It almost feels like going to high school, being judged by your appearance, race, ethnicity, etc. Unacceptable! Don't waste your time going here anymore. Go to Lululemon at Garden State Mall, Paramus, NJ, which is 5x bigger, has a large selection of items to shop from and most importantly- their staff has the best retail customer skills - treating everyone equally nice without regard to their race/ethnicity. It's a shame. It is deeply hurting the Lululemon brand. Lululemon Corporate needs to take immediate course of action and seriously train this staff with the right people /customer service skills. read more

Every time I go to this Lululemon it is crazy!!!!! They have SO MANY employees but are so cliquish- and are so engulfed in personal conversations that they don't even realize or have the courtesy to help their customers- maybe a hello how are you today- is there anything I can help you w for starters would help w your revenue- please have the decency to do what you are there for- which is customer service- you don't even have the basics down as a store.....unfrotunately this place is so convenient for me bc I live near closter- but if I had a choice I would go to farther longer locations just for the hospitality purposes. read more