The assistant manager was rude and dismissive when I presented her with a Rally House emailed…read morecoupon. She told me that I was "trying to use a third-party coupon" like I was some kind of thief (which I was not). She embarrassed me and the nice sales associate that was helping me until she intervened. He apologized for her behavior after she walked away. I still made a purchase because I was gift shopping and honestly the $10 discount wasn't a factor influencing my purchase, but it WAS a nice promotion for Rally House to offer to a frequent shopper. I will not return to this store due to her insulting behavior. There are plenty of other options in the area. Hope some other folks who try to use this promotion are more successful than I was.

5/7/25 My wife and I came up from Florida, to see her 100…read moreyear old Mom. We were both born and raised in the suburbs of Philly and loved all Philly sports. Being a huge Eagle fan, I wanted to upgrade my wardrobe with some new gear, since the Super Bowl victory. A friend told me about Rally House. So, I had some time and went to your store in Brinton Lake. As I entered your store, I said WOW! Most amazing Philly gear of any sporting goods store I had ever seen. It really blew me away. Thinking I was going to get swamped by all the fantastic items, one of your super staff members approached me and offered to show me around. She was very nice and provided superior customer service. Therefore I purchased a Super Bowl auto license bracket, a magnetic Eagle decal for my car, 4 Super Bowl tee shirts, one Eagles visor, and one lanyard. See pictures attached. Checkout was a breeze and I wish I could have stayed longer. Your store is terrific and I had a wonderful experience. You also have an excellent website. Here are some photos that I enjoyed taking. Lots of great memories. Thank you so much. Marc Pompano Beach.

The service here is very friendly and welcoming. They have a huge store with sucha variety to…read morechoose from. Outdoors, softball, philly sports clothing, fishing, soccer, basketball, football, they even have areas to test the products like batting. Obviously the eagles are going to the Super Bowl so I had to pick up some gear they had so much to choose from. The Super Bowl items were not on sale, but so worth it. They had a DJ in there today playing music. Great atmosphere!

Lil and Zac were AMAAAAAAZING!! Lil went above and beyond to help up pick a perfect Stanley for our…read moreneeds. Zac was hyping us up during our photoshoot! We received the BEST customer service . Wish we lived here. I live in California and my aunt lives in New York and this was our best Dicks experience.

I bought a pair of ski boots here a few seasons ago and they fit fine in stores…read more But after a full day of skiing in them I noticed my pinky toes would go numb. I let this slide since I only go once or twice a year. But since I am going on a three day ski trip this year I figured I owed it to my feet to get some work done on my boots. Even after many years the staff at Ski Bum still punched out my boots for me free of charge because all of their boots are sold with a fit guarantee! (You definitely won't get this type of service if you shop online for boots!) They do not work on your boots straight away so bring them in a week before your next ski trip. Anyways I have been wearing my newly punched out boots around the house and they fit great! Thanks Ski Bum! You have my business for life

Above and beyond customer service tonight. My husband drove my two boys for what I thought was…read moretheir scheduled boot fitting, but I was off by one day ... the store was closed but Chris answered the phone and opened the store JUST for my boys. We have been renting skis for years from Ski bum and tonight truly showed exceptional customer service! Chris- thank you!!!

A good supplier of hiking/camping clothing in Glen Mills. Not too much outdoors gear tho'.read more

I recently went to Trail Creek Outfitters as an alternative to REI, as my husband and I like to…read morespend at smaller businesses whenever possible. I purchased a beautiful men's full zip jacket, a women's wool blend sweater, and a Patagonia hiking shirt that was 50% off. The young man who rang me up was incredibly nice and very chatty. So much so that he accidentally rang up my purchases at full price. When he realized this, he rang me up again, saying, "Don't worry, you won't be charged twice." Long story short, when I went through my bank statement a week later, I'd been charged twice. I went in today with my statement and the clothing and Kyle was INCREDIBLE. Apologetic, helpful, reassuring, saying he'd "take care of it and contact" me tomorrow. THIS IS WHY we love smaller businesses. They are HUMAN and although like all of us, sometimes make errors, they rectified it immediately. And now I will never go back to REI unless Trail Creek simply doesn't carry what I'm looking for. #customers for life.

Back again for my Holiday Shopping spree for my Husband who is incredibly tough to buy for…read more The products are all still great - especially on sale (head to the back corner) but this year the sales associate - a platinum blond with long, long bangs - who had recently been laid off from her "corporate gig" 2 months ago was clearly a new, seasonal worker and the customer service was, well, weird. She has an icy-cool vibe, but yet in other ways went out of her way to be accommodating. I dropped just over $100 on a $70 jacket (I pray my husband does not return it), a $40 long sleeved T marked down to $24 and 2 pairs of socks. I am just hoping and praying that I don't have return it all come January. Men. Can't live with 'em, can't kill 'em.

From the owner: Eddie Bauer is an outdoor brand offering performance outerwear, apparel, footwear, accessories, and…read moregear that is built to last. For more than 100 years, Eddie Bauer has been inspiring, enabling and empowering people to live their adventure.

Yo! Whazzup Y'all!?!…read more We're Champs Sports. We have sports in our name but we're really not. WHAT are we? We're hip-hop street wear yo! Looking for cycling shorts? Nah, we a'int got that. Looking for cross trainers or good running clothes? Most of our employees never heard of it yo. And don't mind asking our manager at this location cause he too busy readin' something and won't even look at ya cross-eyed. Look yo, we can hook y'all up with anything as long as you say "Nike" or "Air Jordan". We know basketball yo.. We REALLY know basketball. But sports wear? Nah, sorry yo. We don't know nothin about that and unless it's fly-azz hoop treads (that's 'basketball shoes' to y'all who don't know) we don't know it. We make Fubu look like Land's End. We're Champs Sports, but we don't have anything for sports. Well, basketball threads and laced-out hightops, but that's it. So don't bother comin by unless y'allz want to talk basketball or want some phat hip-hop threads to head out to the parking lot party in. We're Champs Sports, and we don't care!

Five stars for the superb customer service from Christine. She was really sweet…read more Minus three stars for the poorly constructed undergarments. I really want to like Soma. Yesterday was my second time in a Soma store. The first time was about a year ago at a different location. I received fantastic customer service both times. The quality sucks though. The fabrics feel marginally better than Victoria Secret fabrics. But that's not saying much. Yesterday, I came to this location to try on some strapless bras because #Spring #Summer #ShoulderBaringDresses. I tried on the Vanishing Strapless Bra. The 34D was too wide in the band, but the cups were too small. Please explain to me why the 34DD was even tighter in the band than the 34D. It was so tight, that I couldn't event rotate the bra around after clasping it. I get that sizing can be off, but within the same brand and bra type, sizing should be fairly consistent. This is really off-putting especially considering Soma's ironclad, unforgiving return policy. Next I tried on the Embraceable. That's kind of misleading, because I never even put it on my body. The rubber slip-grip treads were peeling away from the fabric in several places. This was the point where it clicked for me: Just like their competitor Victoria Secret, Soma also sells poorly constructed garments. I'm going to hit up Nordstrom's where I can try on several different brands of strapless bras. I hope the attendants at Nordy have the same customer service aptitude as Soma reps.

From the owner: Visit our boutique for a free and effortless Expert Bra Fitting anytime with sizes 32A-44G…read more Offering the warmest personal service and an intimate environment. Bras as comfortable as they are beautiful. We are your bra fit authority.

I love this Athleta location. I've been to several others in PA and in Florida, but this is my…read morefavorite. If I see something online and don't find it in my size in the store, they are always helpful and willing to try 2-3 other methods to track down my size and have it shipped to my house. The staff is knowledgeable and friendly and the store itself is well organized, clean, and spacious. As to the negative review below, I would assume the employees at the store locations do not have the ability to override the corporate poilcy, therefore the review should be posted to the corporate Yelp page. Just an opinion though!

I've been impressed with the customer service in this store in the past. I was very disappointed…read moreduring my most recent visit, though. The dressing room stalls do not have doors, they only have a curtain and no way to secure it. Which is fine if it's just women. On this last occasion, there were quite a lot of men roaming in and out of the dressing room. One man was standing outside my dressing room stall the entire time I was in there. I felt extremely uncomfortable with some strange man standing on the other side of a flimsy curtain from me while I was undressed. I do not understand why men needed to be in the dressing room - no men's clothes are sold here. If your SO is trying things on then you can stand just outside the door and she can show you things. None of the staff did anything to help me or to tell these men to get the hell out of a women only space. In fact one staff member encouraged a man to enter the dressing room. I was totally floored. I said something as I was checking out and all they said was, I'll bring it up with my manager. I doubt I'll be shopping at this location anymore.

Store is fine. Dressing rooms are filthy. The dressing room attendant was just on her phone…read morescrolling without ever even looking up or saying a word. Maybe the attendant can sweep the dressing rooms and keep everything clean instead of being on her phone?

There never are enough registers open!! I rarely shop there because of it. It's the Christmas…read moreseason for heavens sake . Ugh