I called this store to inquire about youth football pants. The assistant manager, Brandon answered…read more He was informative, polite, and professional. We them went to that store in lieu of another. When we arrived he went above and beyond to assist us. This young man was exceptional. I will be sure to visit this store again.

I am a fan of this Quincy location. They had a good selection of knee braces. The staff member…read moresuggested I try them on. That was a big help, as I selected the McDavid Gel 5125, for a strained knee; worked great! The staff appear helpful college students.

I took a drive here earlier today with my husband who was in the market for a new pair of…read moresneakers/walking shoes. He can be a tough fit for any and all clothing because at 6'3" tall with a size 13 wide foot, things can be limited in stock. As it is, he has all his dress shirts made for him and he has had suits custom made to ensure an impeccable and comfortable fit. Lucky for him, the particular sneakers he was looking for were not only in stock here in his size but at a lower (factory outlet) price. The customer service was impeccable. A salesman named Hector assisted him and brought out not only the shoe he was looking for but a couple of other examples for Tom to try on and consider. For essentially what is an outlet store, this level of service seemed above and beyond and was greatly appreciated. The store also sells, lots of other New Balance sportswear for both men and women....leggings, sweats, jackets, gym wear, socks and even hats and gloves all under the New Balance label. As this is a "factory store" with lower prices, you cannot always count on finding the exact thing you are looking for and in your size. That said, there seemed to be a huge array of inventory of all kinds. There are some things sold here that are "factory" seconds but those are clearly marked. If not marked as such you can be assured they are first quality. New Balance is a local Massachusetts company so it is nice to give them our business. Many, although not all, New Balance shoes are manufactured in the United States and they employ many New Englanders amongst their 5 manufacturing sites in Massachusetts and Maine. This is a good new story from a good news company trying to do the right thing here in the USA. This store is a bit out of the way for us but I would definitely return. There is another outlet a bit closer to us in Brighton but for us, that means traipsing in and through the city and ending up in a potential parking nightmare. Here, there is plenty of easy and free parking and the store and its layout are large and easy to navigate.

Excellent customer service! Was greeted the moment I walked in. Was asked if I needed assistance…read more They didn't have a sneaker I wanted in my size, they was able to order it for me and ship it to my house!!! Right now they have 30 percent off the clearance section, I racked up!!! I spent $210 for 6 pairs of sneakers and a backpack! Will definitely be coming back again.

REI is a Co-Op, so join, as it's a win-win for everyone…read more They have a really nice staff; the folks working there are into the outdoors. They like biking, hiking, camping, climbing and etc. they know the lingo, they know their merchandise, and they are always willing to help the customer. Hingham Derby Street Shops... well, parking is plentiful, I do tend to park in the back. Never jammed up back there. If you plan on buying anything, you will want to bring your own bag as the chain is 'bag free'. Prices are very good. Competitive with Amazon.com and better than Cabela's. I used to go to the store in Framingham when I was in metro west, also the store in Reading... I'm not sure if both are still there. Shopping since '96, Co-Op member since '12. No negatives,

Came in before closing about 40 mins and was greeted promptly by staff to see if we needed any help…read moreor info for our shopping! Location is setup nice, 2 floor style like most. They have basically anything you need for outdoors activities. I've usually shopped for hiking gear and camel backs or osprey / rei branded stuff. Also got a pair of hiking boots. I think it's cool REI is a coop brand. Member owned. They have plenty of sales going on, bicycles standard and electronic assisted, survival gear, clothing from all sorts of brands, boots and hiking gear, camping gear, lanterns, knives, paddles, water shoes, and also have deals on traded in gear. Nice experience. Love walking around and looking at stuff i probably don't need but it's a cool tool or utility purposed item.

More than meets the eye at the Dedham Plaza. On one side, the side facing Route 1, there's Stop &…read moreShop, Dress Barn, Men's Wearhouse, etc. But around back, there are additional stores, such as Tuesday Morning, Domino's, and Play It Again Sports. Play It Again Sports has a line up of their own parking spots right outside, labeled just for their own customers. Inside there are two counters - one for purchases, and another for selling them your used gear. I was there to have my skates sharpened, so I paused for a bit, then headed on over to the former. They took my name and skates and $6, and sharpened behind a closed door as I waited. I was told about this place by a couple of speedy skaters on recently sharpened hockey skates. Skate sharpening at the rinks, they said, are done by machines that just roll through the skates. At shops like this, it is done manually, and you can test your blades for sharpness by quickly rubbing your nails against it, as a sharp blade will shave off a bit of your nail. As I waited, I meandered the store. I noticed that they sell used tennis balls $1 for 3 (they buy used balls for 10 cents apiece), and the same for golf balls. Skates are out back. They don't string tennis rackets here, but suggested Boston Ski and Tennis in Newton. They call out your name when your skates are ready. Given my relative lack of (good) experience, I inquired how frequently skates ought to be sharpened and was told after every 6-8 hours of heavy use. No wonder they told me my blades were dull after having resisted sharpening for several years since a rather traumatic rink sharpening experience. I also picked up a pair of new bladeguards for $7.99. The other ice skate sharpening recommendations provided by those fellas were: MonkeySports, Norwood Sports Etc, Arlington *** Tried out my skates a week later, and it felt smooth against the ice.

There is a huge line and one person at the register and a slew of young frowny untrained staff…read morefloating around.

Best sporting good store in Eastern Mass. No matter what…read morecategory of gear you need, the staff is friendly, helpful, and knowledgeable. Our most recent trip was for fishing gear. Last visit was softball cleats and a new glove, before that volleyball pads. This is the type of store that every town needs. Will be back!

Family owned business... Everything for sports plus clothing...boots....diff tupes sneakers...eyc…read more Outdoor games ...diff stuff u dont see anywhere else. Great service

Eileen is such a great employee. So helpful. There's a great selection of clothing. Unfortunately,…read moreI only shop here when they have sales. Otherwise, prices are high. Well worth the trip.

Used to go to the Tuesday sample sales. Great deals. Not sure if they still have these sales.read more

My partner and I were shopping for blazers for him, and in the course of our search, we met Richie,…read morea.k.a. "the suit whisperer"! This man knows his stuff! He took one look at my partner, and knew *exactly* what size trousers and blazer he took. Richie has a fantastic eye for color (he saw great combinations that I didn't see, and I'm an artist! Lol) he is absolutely an asset to this organization. (we went in there, looking for one blazer, and we walked out with three blazers, two turtleneck sweaters, and a pair of trousers. He's a major revenue generator! I hope he's being recognized as such.) If you need help there, ask for him! He's really really good

Worst experience ever with the cashier this afternoon. We've been customers of this store for years…read moreand have never been treated as carelessly as we were today. Don't get me wrong, the salesman was very helpful pulling sizes and giving great advice. The tailor was also knowledgeable and did a good and was friendly. Things however went quickly south when we got to the cashier to pay. To say that the young woman at the register was rude as an understatement. There was not only a lack of basic retail service skills, but the young woman's attitude was borderline hostile. Basic questions about the breakdown of the charges and any discounts we might be able to take advantage of were met with rolled eyes, huffing, and puffing...at one point she literally walked away and starting ringing up another customer! I've worked retail and know it's a tough job, but this is NOT who you behave with customers, especially when we were nothing but courteous. K&G, do better with vetting, hiring, and training your staff! This was absolutely ridiculous. I'm angry that I had to interact with this person and your company should be ashamed to employ someone like that.

This review is specifically for Joan, who was beyond fabulous and made my sister and I feel so…read morewelcome and comfortable! I bought a hat and Joan was so great and encouraging that my sister came back and bought the same hat as well. Joan is lovely and was the main reason we spent money in this store today!

I judge stores mainly by their sale section, (+) or (-) any unique service experiences. This J…read moreCrew is profoundly average. The sales section is large, a whole back room, but no matter what day I come, it appears picked over and anemic. The sizes tend to be heavy on the XL and the XS, with not much variety in the middle. The staff are distant, but generally non-offensive. My boyfriend, however, experienced a unreasonably poor service moment last Saturday. A sales woman told him that J Crew was having a "private sale" event that would guarantee him 75% off summer suits, if he opened a J Crew credit card. Boyfriend, not needing a suit but enticed by such a fantastic deal, tried on, and subsequently fell in love with a linen, navy suit. He confirmed with the sales lady again that it would be 75% off. When said boyfriend attempted to purchase the suit - he was rudely rebuffed by the cashier/manager. Boyfriend explained that he confirmed the deal with the the sales woman, but cashier behaved as though my boyfriend was trying to pull a fast one. He did not call over the cashier, and he scolded my boyfriend for believing such a sale would ever exist. Needless to say, no suit was purchased. Pro tip: generally credit card offer deals gain you about 30% off purchase, so if offered more, ask to speak to a manager before you become emotionally connected to the garment in question. Fluky Saturday aside, this store generally is pretty good. J Crew seems to be having a ton more sales recently, ever since their stock listing price plummeted, and their clothes have gotten a lot more adventurous and bohemian in recent months. This store is generally more peaceful and quiet then some of their more urban situated stores.