they will overcharge you. gave them the benefit of the doubt. they charged me over $500 for a…read morerepair they did wrong. no apology. no credit. all you get is the repair guy screaming & the one who made the mistake pretending like she's never seen you before & even the nicest guy mike giving me a lecture & telling me to have a nice day! we all know what that means!!!!

I had my wife's Ring repaired here and service was great and I felt very comfortable leaving her…read morering there for repair. Staff very friendly and thankful for our business. Prices were reasonable.

Well. I bought a pendant and chain. It was delivered on time. Not quite as big as thought but…read moregenerally what they promised.

Was in shop in August to sell a few ounces of 14K scrap. Quoted amount was about 50% of what the…read morecurrent 14k scrap value was. Gold has an instrinsic value not a subjective one, next shop quoted 75% of value and amount worked out to about $2,000.00 MORE. I also found the woman i dealt with Evasive about providing the price basis that I had to ask 3 Times to finally get, appeared she was trying to repeatedly provide total dollar amount rather than providing price being paid per ounce or pennyweight. Dissapointing in this small and usually friendly town.

Quite possibly the worst jewelry store in the area. SEVERE lack of professional. For starters the…read moreservice here is absolutely terrible. My experience here has been nothing less than the worst jewelry shopping experience I've ever had. I visited the store first in order to pick something out for my spouse to get me for Valentine's Day. We set the bracelet aside with a lady who had the biggest attitude and absolutely ruined our shopping experience, but we still set aside the bracelet, we had my spouse go and attempt to pick up the bracelet that we had set aside under his name, which they then told him they didn't have anything set aside in the back. We told them they did because we were literally just there a few days prior so they went ahead and looked again and they found the bracelet which my spouse then purchased, within two days of receiving the bracelet one of the stones had already fallen out, so I called and let them know that the bracelet had lost a stone within the first few days, they told me to bring back in so they could fix it so we brought it back in and they said it would be done in 2-3 days, they would give us a call when the bracelet is ready... an entire three weeks passes and we have not heard from them so we called them to which they told us they hadn't even gotten the stone yet for the bracelet so they're gonna go get another stone and they would give us a call... another week goes by and we have not heard from them what so ever. I called again to which they informed us that they must have gotten our phone number wrong because they called somebody but it wasn't us. Probably the most unprofessional place I have ever been to. I would skip this place at all costs unless you're into jewelry that loses stones within a few days and playing phone tag with people who can't even get phone numbers right. No wonder this place doesn't accept refunds because they would probably go out of business with how many returns they would get.

A beautiful and friendly store with a good selection of quality fashion jewelry for both men and…read morewomen. Definitely a place to stop by and browse for that dazzling item at a great price.

Awesome family owned business, highly suggest. They help you try and find the right ring and are…read morenot just pushy sales people.

My parents were customers here before me so naturally I carried on the tradition. They trusted…read morethem with maintaining the jewelry pieces they treasured and with providing them with new heirlooms. I have used Todd several times for both major purchases and for simple things - most recently the repair of an heirloom ring that I wear daily that had just worn away! Reasonable prices and - most important - trustworthy and careful. I highly recommend them.

So, I had a rather unfortunate experience when I attempted to buy a watch battery replacement kit…read moreonline and tried to do it myself at home. Regrettably, my DIY efforts resulted in damaging my watch, leaving me quite disappointed with the outcome. Initially, I thought that purchasing a battery replacement kit and doing it myself would save time and money. However, upon opening the package, I realized that the process was more intricate than I had anticipated. The instructions seemed straightforward, but as I began disassembling the watch, I realized that I lacked the proper tools and expertise to handle such a delicate task. Despite my best efforts, I accidentally mishandled some components during the disassembly process, which led to irreversible damage to the watch's internal mechanisms. The frustration of having to see my once-functional timepiece in a non-working state was disheartening. (family heirloom). After the unfortunate mishap, I decided to take my watch to a professional jewelry store for repair. I went to different stores that either said it could not be fixed or charged me like I was buying a new watch until I Found VM Jewelry! Although I had to spend more money to fix the damage caused by my DIY attempt, it was a valuable lesson learned. I realized that watch battery replacement requires specialized skills and tools that professionals possess, and it's not something that should be attempted without the necessary expertise. From the moment I walked into the store, I was greeted warmly by the friendly staff. They listened attentively to my needs and quickly assessed the battery replacement requirements for my watch. The store had an impressive collection of timepieces and jewelry, which made the overall atmosphere quite appealing. The staff members were incredibly knowledgeable about various watch brands and models, making me feel confident that my timepiece was in good hands. They explained the process to me thoroughly and even offered some insightful tips for maintaining the watch's longevity. The battery replacement service was completed efficiently and within a short amount of time, which was very convenient for me. I appreciated that they took great care when handling my watch and made sure to keep it scratch-free during the process. Furthermore, the pricing for the battery replacement was reasonable and competitive compared to other stores I've visited in the past. I felt like I received excellent value for my money, which is always a positive factor when making such a transaction. Overall, my experience at this jewelry store was outstanding. The friendly and knowledgeable staff, quick and efficient service, and fair pricing all contributed to making this a positive and memorable visit. I will definitely return to this store for any future watch-related needs and wouldn't hesitate to recommend them to friends and family. If you're looking for a reliable and top-notch watch battery replacement service, I highly recommend giving this jewelry store a visit. In the end, I should have sought professional help from the beginning, as it would have saved me the trouble, expense, and disappointment of ruining my watch. I will certainly be more cautious in the future and avoid attempting such intricate tasks without proper guidance. If you find yourself in a similar situation, I highly recommend reaching out to THIS jewelry store to ensure your watch is handled by experts who can perform the battery replacement safely and efficiently. It's better to be safe than sorry when it comes to something as valuable and sentimental as a watch. 6 stars! support local mom-and-pop buisness ! :)

I stopped in to get the prongs tightened on my engagement ring and I was able to hangout and wait…read morewhile it was finished. Everyone was so friendly, my husband and I will definitely be back!

I like their honesty, selection, customer service. Just great people they will do their best to…read moreaccommodate the customer. Best prices around.

UPDATE " Owner claimed that I wanted to trade in a necklace for a gold bracelet for my girlfriend…read more Even though I had purchased the custom bracelet that was not of good quality BEFORE ever buying the necklace. Another note, I was never told the bracelet was semi hollow gold. The bracelet kept breaking. I purchased a larger one and PAYED the difference no problem. The bigger one broke as well and that's when I found out it was semi hallow gold. I did not want to pay the difference for a full solid gold bracelet (I went to another jewelry store instead).I bought another bracelet for myself . Wanted to trade it for a necklace instead and they were ok with it. I come back some time later and want to return it because I believed the price was too high for the product I received . They would not even want to buy the necklace from me

11/12/2019 My wife…read morebought a beautiful 13 plus carat aquamarine stone while she lived on St Croix in the USVI years ago. Over the years we have often thought of finding a good custom jeweler to create a beautiful setting for her stone. In July of this year (2019) we moved to Stuart Florida. We took Pat's stone to another local jeweler with decades of experience. The result left much to be desired. We then heard about John David Cooney. We made an appointment to go in to talk with John David. I had come up with a couple of possible ideas and wanted John David's opinion. John David sat down with us, went over our ideas, asked many questions to get an idea of what we were looking for, then began to jot down initial ideas of his own. The end result was a magnificent, hand made, one of a kind, true masterpiece in white gold. John David created an exceptionally bold ring out of white gold that really showed of Pat's large aquamarine to the max. We are overwhelmed at the beauty and creativity of the ring that John David Cooney made for us and would highly recommend that anyone looking for that uniquely personal piece of jewelry make a point to visit John David Cooney at his place of business in Stuart Florida. Believe us, you will not be disappointed.

John designed my engagement ring with me and exceeded every expectation I had. I wasn't super clear…read morewith my ideas but John took my vision and created a truly one of a kind ring that I will never take off. Every step of the process was enjoyable. He made sure to keep us updated and was so easy to talk to when I wasn't 100% loving part of the design, he changed it until I loved it and was very receptive. Honesty , integrity , and quality is what his business stands for and are true characteristics of this man. John will be designing all of my jewelry from now on.

We have been a customer since 2019, they have very professional and friendly staff. A 3rd party…read morecompany credit card allows you to make easy purchases which is convenient. They have a Nice clean store and Lifetime Warranty available as well! Owner is Very Friendly!! Excellent variety of jewelry of all occasions and clearance items throughout store with is really nice option as well!!

1 bc u have to!!! Wayyyyy overpriced. To do small…read moreClaw clasp repair for small was $200 & Large 400!!!! No wonder the store is always empty! Don't know how they stay in business!!!

Great service and the few items I took there to be repaired they did a great job-very professional…read morestaff !!

Just Gold is the best. Family owned and operated. In business since 1986 and watched them grow…read more If it's not there they will make it or find it for you. Repairs and appraisals done on the spot. Highly recommend them. The ladies there are the best. Go say hey.