Brendan and Mike were phenomenal with their service. They did not try to push me to more expensive…read moreitems or change my mind. I told them what I was looking for and that I don't have much experience in buying jewelry. They educated me on each part of the necklace i was buying; explaining how it's made, the pros and cons, etc. They showed options all around my price range to allow me to make the choices I felt were right. They even called their supplier and requested parts of the necklace for me to see the next day. I was in and out multiple times for two weeks trying to get all the details right and each time I went in they remembered me and greeted me warmly. I would recommend this place to anyone and actually I will be going back for some more pieces in the next couple weeks.

Excellent service! Brian helped me sort through my mom's old pieces and was so helpful. Locals…read moretell me they've had a great reputation as a fair, well-run, family business. And that was my experience as well.

I like their honesty, selection, customer service. Just great people they will do their best to…read moreaccommodate the customer. Best prices around.

I don't trust them. I brought in diamonds that are I knew were diamonds for a fact and they said…read morethey were cubic zirconia. It's a bait and switch shop. Don't trust it

This is a great jewelry store! The owner Steve is so nice and his wife as well! They fixed a bunch…read moreof my jewelry so well! I talked to him about lab diamond earrings and he found exactly what I wanted so my husband bought them for me for Christmas. He told us the price was lower and he honored the lower price. What an honest business man! It is a pleasure to work with them!

I brought my movado in for new battery and he fixed my watch on both hands to work together and…read morecharged me $8 was all he was awesome don't hesitate to bring your watches jewelry the man is honest hardworking and absolutely Fair price. Can't beat it!!!

I came into Pandora a few days ago to see if I could get my ring fixed as it was tarnishing, and I…read morehad the protection plan. When I came in, an older woman, advised that because I was over my year that I could not get it fixed or replaced in store, but that I can contact the protection plan itself. I was a little bummed because I purchased my ring 14 months ago in Sunrise, Florida and was told that I can come anytime within two years to have it repaired if needed and the Treasure Coast mall is 30 minutes away from me so I felt like it was a wasted trip. I ended up filing my claim online and within 10 minutes they sent me an E gift card with the full amount of what I paid for the original ring, so that definitely made me happy. I tried to order a ring online however their website was down and I could not purchase online so I made a trip to the store this afternoon. I was helped immediately, by one of the store managers, Raisa, she was super sweet, super nice, great personality, very easy to work with and what I love the most is she actually listened to what I was trying to go for. I looked at several rings and decided on getting an engravable ring. I probably was in the store a good 15 minutes, a quick trip, which I love. I left with an amazing piece for a great price as well. Watching the interaction with the other store associates, they were very helpful as well and very nice with their customers. This particular location also have a self cleaning area, where you can bring your jewelry and you can get it cleaned at a little station, which I did the other day with my bracelets. I would definitely be coming back here very soon for other pieces. And when you're buying jewelry, always get that protection plan, it's def worth it.

This place do not help to do anything as to fix my Pandora bracelet that broke or replace it as per…read morethe young manager, they are only a franchise. I will never recommend this. Please travel almost 1 hour, and they did absolutely nothing.

They are experienced and detailed oriented. Customer service is superb and truly felt very valued…read moreas a customer. Recommended!

My husband tried to replace an earring that I lost. A gold hoop with a silver dolphin. It was…read morepurchased from Newitt Jewelers. We were under the impression that the earring was created by them and thought a matching earring could be made. They told him to send them $500 and they would try to match the earring. It couldn't be matched, they couldn't "find" a match anywhere, so my husband chose a pair of gold Claddagh earrings. They did not cost $500 and when my husband asked for a refund of the balance, he was denied. Nancy, the Manager, told him he would have to come into the store and make a purchase because they don't give refunds. We live in PA now, so that wasn't possible. My husband said that he purchased a lot of jewelry from them when we lived in Stuart and Nancy said he only spent $250. I have a jewelry box with quite a bit of jewelry from this store, so maybe it was only "worth" $250.00, but he spent a lot more than that. He bought estate jewelry, a diamond wedding band (which cost more than $250.00) , a few emerald pieces, earring and pendent sets, rings and bracelets. Nancy was extremely rude, unprofessional and condescending, denied the refund and said she didn't care if we gave them a bad review because they have lots of customers and didn't need our business and hung up on him. The "store policy" should have been explained before we gave them $500 and it was not. We trusted them because my husband did business with them for over 15 years.

Very thankful in a bad situation I walked into this store and was helped by Doug ; a very caring…read morekind man who doesn't judge and does his best to help . THANK YOU Doug

Would not recommend, prices are insane. Mismatched plated play station 4 for 230$ and they use eBay…read moreprices for everything. You know, eBay where you get a warranty, able to do returns, where the seller has it pay shipping and fees? These prices are scam level.

Mr Gabe is incredible. Went in there to have him remove a few links from a new watch that I was…read moregifted. Left with my watch fitting great and a history lesson on watches worth way more than I paid :) thank you sir!

Gabe is the most hospitable shop owner in Hobe Sound!! But he wants customers to know that he no…read morelonger repairs antique clocks. Gave it up about 10 years ago. He continues to work on watches (from changing batteries on Timex, etc.) to repairs on Rolex and Patek Philippe. He sells and repairs fine jewelry. He also works on French and English shelf clocks (small carriage size and larger). We met him the other the other day when we brought in an antique wall clock and he politely said that he stopped working on antique clocks about 10 years ago because they take so much time. All the while he was talking, he was unscrewing the clock works and telling us interesting things about it's age, the maker, and about working on time pieces. In the hour we were there having a fun conversation, he unbent a spindle, oiled everything that could have been keeping the clock from working, and explained how to hang it so that it had the best chance of keeping good time. We took it home, hung it on the wall and with a couple small adjustments to make it level, it has been keeping good time ever since. He asked that if I could get the word out that he doesn't fix old spring or weight driven clocks anymore, and I said I would. So there you have it. He'll work on wrist watches, pocket watches, pieces of jewelry or French carriage clock size or larger. GABE WAS WONDERFUL. I would trust him implicitly if I had a valuable watch. Alas, I only have an old wooden wall clock that is working again after 35 years of just hanging around being pretty.

I've been in this shop dozens of times thru the last 5 years, watched it changed thru the times…read more Today less employees, now masks, buzzers, cameras. Feel safe. They've taken anything I've brought in, one took them a couple months, ha, and returned them fixed, but always with that smile. They truly made me think they enjoyed finding that odd shaped stone for my sterling setting. Before Covid you'd stop in to say hi. Everyone was welcomed. Nice people.

Be very careful with these people! I purchased a ring on ebay for $3500. Days later, I was told…read morethey scratched the ruby while cleaning, and was offered a choice of replacement rubies, all of which looked inferior. I requested a refund, and received it. Several weeks later, I found the same item on ebay again for $2500. I told them I would buy it, and please e-mail me the appraisal, the next day, I was told they sold the ruby, but I could still buy the setting. Now, several months later, I find the exact ring on their website for $3500. I would not trust these people.